Senior Technical Support Engineer Jobs

About the Opportunity The successful candidate will have prior transaction monitoring / investigations management experience in the financial services, FinTech or cryptocurrency industries, ideally within a regulated environment. You will help support the day-to-day transaction monitoring and suspicious activity investigations and reporting program for financial crimes related to money laundering and terrorism financing. This role will also entail supporting the operational teams in building out processes along the investigations lifecycle. You will report to the Head of the Global FCC Investigations and collaborate closely with key stakeholders, including the MLRO, Risk and Law Enforcement Liaison teams. You will be expected to demonstrate strong expertise in Global AML/CFT regulatory requirements, investigative processes, systems design, and effective documentation practices. What You'll Be Doing Lead and manage a team of AML investigators, providing guidance, mentorship, and support to ensure high-quality performance. Support operational processes to ensure compliance with applicable laws, regulations, and industry best practices. Evaluate AML/CFT transaction monitoring and Suspicious Transaction Report (STR) requirements across multiple jurisdictions to ensure timely and accurate escalations. Help build out tactical and scalable solutions for operational teams to manage compliance tasks. Collaborate with product and engineering teams to roll out enhancements to systems and tools that facilitate operational efficiencies and meet regulatory requirements Make recommendations for and help implement process improvements and procedure updates across the Global FCC Investigations teams including Transaction Monitoring, Blockchain Investigations and Suspicious Transaction Reporting. Draft and maintain relevant standard operating procedures and drive high quality and efficiency in operational processes. Analyze data to identify process gaps and opportunities, and partner

Senior People Business Partner Location : London Office requirement : Minimum 2 days in the office Employment type : Permanent As our Senior People Business Partner you’ll: Report to the VP, People and Culture, and partner closely with our Chief Revenue Officer, Chief Marketing Officer and their senior leaders to own the talent agenda for our Go-To-Market (GTM) teams, translating the business and People & Culture (P&C) strategy into an impactful plan that drives business growth, high performance, engagement and inclusion. You’ll: Develop a deep understanding of Revenue and Marketing, collaborating with your business leaders to translate commercial strategy (growth targets, territory changes, GTM shifts) into people plans that deliver growth, efficiency, engagement and inclusion. Use internal and external data insights to proactively identify strategic and operational opportunities and address challenges, connecting the dots and influencing key business and talent decisions relating to org design and talent management (including performance, reward, recognition and growth). Provide consultation and coaching for leaders and managers on performance, talent development and employee relations, aligning to the GWI approach. Support compensation design specific to sales roles (OTE structures, commission plans, territory/quota-linked incentives) in partnership with Finance. Champion culture and engagement initiatives adapted to the realities of a target-driven environment. Drive performance management tailored to sales, quota attainment, ramp time, pipeline metrics, alongside broader frameworks. Partner with Talent Acquisition and Learning and Development on sales hiring plans, talent mobility and skill development, ensuring quality of hire and speed-to-productivity to drive a skills first approach. Lead cyclical processes for your business area including performance, compensation, headcount planning and budgeting, in partnership with F

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Own the Identity and Access Management product roadmap and deliver enterprise-grade authentication features that secure every connection between Appian and the enterprise. ABOUT THE TEAM The IAM Product team is on a mission to secure every identity, authentication flow, and access point that connects Appian to the enterprise. This team operates with high autonomy and directly influences how global enterprises trust and deploy AI-Powered Process Automation at scale. Your work will define how millions of users authenticate securely across mission-critical workflows. THE OPPORTUNITY As enterprises accelerate digital transformation, identity security has become the frontline of platform trust. This role exists because Appian is scaling its authentication and authorization capabilities to meet zero trust demands from the world's most security-conscious organizations. You will shape how the platform handles federated identity, modern protocols, and seamless user experiences in highly regulated environments. WHAT YOU'LL DO Lead the end-to-end IAM product roadmap, defining priorities that balance enterprise security requirements with developer and end-user experience Partner with Engineering to evaluate, design, and enhance authentication and authorization capabilities including native authentication and support for SAML, OIDC, OAuth 2.0, SCIM, and federated identity frameworks Execute discovery and requirements gathering with enterprise customers to understand identity provider integrations, compliance needs, and zero trust adoption patterns

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce V

与邓白氏一起塑造未来 "在邓白氏，我们相信数据能够创造更美好的未来。作为全球最具影响力的商业信息服务机构之一，我们帮助全球企业实现增长、管理风险并推动创新。自1841年以来，企业一直信任我们能将不确定性转化为机遇。我们是一支多元化的全球团队，致力于推动创新与协作，勇于探索前沿理念。你准备好发挥影响力、共同塑造未来了吗？加入我们吧！请访问 dnb.com/careers 探索更多机会。" 职位描述 【职位描述】 PURPOSE OF THE JOB(required for supervisory/managerial job): Summarize why this job exists and the contribution it makes to the overall business of the company As a Senior Consultant, you will be responsible for delivering customer-facing data analytics and consulting projects across commercial credit, risk & compliance, supplier evaluation, customer intelligence, and related business scenarios. By leveraging data analysis, modelling, and business insights, you will help clients identify risks, optimize decision-making, and improve business performance. This role works closely with clients, Product Sales, and Solution Consulting teams to transform data into actionable business value. 高级顾问负责商业信用、风险合规、供应商评价、客户洞察等领域的数据分析与咨询项目交付。通过数据分析、模型构建及业务洞察，帮助客户识别风险、优化决策并提升经营绩效。该岗位需与客户、销售及解决方案团队紧密协作，将数据能力转化为可落地的商业价值。 PRINCIPAL ACCOUNTABILITIES: Describe the major activities of the job, emphasizing the end results which must be achieved (suggest listing from the most important task) · Serve as the subject matter expert for data analytics and modelling workstreams within client projects, ensuring high-quality delivery of analytical outputs and business insights. 作为项目中的数据分析与建模专家，负责相关工作模块的方案设计、分析实施及成果交付，确保分析结果能够有效支撑客户业务决策。 · Work closely with clients to understand business objectives and translate business challenges into analytical frameworks and data-driven solutions. 深入理解客户业务需求，将业务问题转化为分析框架和数据驱动解决方案。 · Perform data extraction, cleansing, validation, integration, and analysis from multiple internal and external data sources. 完成多来源数据的提取、清洗、整合、验证及分析工作。 · Develop analytical models including credit assessment models, risk scoring models, customer segmentatio

About Atari Atari is an interactive entertainment company and an iconic gaming industry brand recognized worldwide for its multi-platform games and licensed products. Atari owns and/or manages a portfolio of more than 400 games and franchises, including globally recognized brands such as Asteroids® , Centipede® , Missile Command® , Pong® , and RollerCoaster Tycoon® . The Atari family of brands includes Digital Eclipse, Nightdive Studios, Infogrames, AtariAge, MobyGames, as well as Hipster Whale, Coatsink, Early Morning Studios, and Stormteller Games—spanning game development, publishing, and community experiences worldwide. Atari operates internationally with offices in the US, UK, in France, Germany, Sweden, and India. Overview As a Senior Offensive Security Engineer, you will play a crucial role in evaluating and strengthening the security posture of the organization's IT infrastructure, applications, and networks. Your primary responsibilities will include identifying and addressing security vulnerabilities through detailed assessments and hands-on penetration testing. You will work closely with cross-functional teams to enhance security measures and safeguard systems against potential threats. What You’ll Do Conduct Vulnerability Assessments Perform detailed vulnerability assessments on internal and external systems, networks, and applications. Utilize automated tools and manual techniques to identify security weaknesses. Perform Penetration Testing Execute penetration tests on IT infrastructure, web applications, mobile platforms, and network components. Simulate cyber-attacks to evaluate the effectiveness of existing security measures. Security Operations & Hardening AI Security: Familiarity with AI-powered security tools and AI/ML security considerations for detection, analysis, and hardening. Security Baselining: Experience designing, implementing, and maintaining secure configuration baselines across cloud and on-premise environments. Configuration Revi

About BlockTech BlockTech is a fast-paced algorithmic trading firm trading crypto derivatives and spot across global venues, 24/7, with our own capital. Crypto is one of the few markets where a researcher can still move the edge. The data is abundant, the microstructure is novel, and the loop between an idea and live PnL is short. High-frequency options trading is where we're strongest, and we're widening our scope to include more mid-frequency work. We're looking for a senior Quantitative Researcher with a mid-frequency background to join our Amsterdam trading floor. The role You'll be in charge of developing our mid-frequency capabilities, owning the research agenda end to end, from hypothesis and dataset construction through model training and backtesting to live deployment. You'll sit with traders, researchers, and analysts, and raise the bar for research across the floor. You will: Own price-prediction, signal, execution, and anomaly-detection models across crypto derivatives and spot markets from idea to live PnL Shape our research, backtesting, and trading infrastructure together with engineers, so good ideas reach production quickly and safely Own models in production: monitor live performance, diagnose decay, and iterate on what you ship Set research direction alongside traders, deciding which trades are worth making and why Raise the research bar by mentoring colleagues, reviewing work, and setting standards for rigour What we're looking for 3+ years of quantitative research experience at a hedge fund, trading firm, or similar, with mid-frequency models you've taken live A strong academic foundation in a quantitative discipline (mathematics, physics, statistics, or computer science) Fluency in Python and the modern ML stack (PyTorch and/or TensorFlow, scikit-learn, NumPy, pandas) A deep grasp of overfitting, validation design, and feature engineering. You can explain why a model works, not just that it does Software engineering instincts: you write product

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Product Support Engineer to join our team in Tokyo, reporting to the Manager of Product Support within the Customer Success Organization. Our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. What you’ll do (Role Expectations) Provide phone and email consultation to independently debug complex security and network problems for Tier III support Partner with Engineering to assist customers with testing or troubleshooting efforts Reproduce customer issues to verify problems and provide feedback to the Engineering and Operations teams Who You Are (Success Profile) You thrive in amb

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore What we’re looking for: We are seeking a skilled and experienced Senior Revenue Operations Support Manager to join our Revenue Operations Support team. This position will be based out of Singapore and assist our APAC region. You will play a crucial role in managing our background operations utilizing our Salesforce and CLM systems in support of internal stakeholders. You will be engaged in projects to enhance current

About the Team The Identity Governance team is responsible for managing the services and controls that deliver stable, secure, and efficient Identity & Access Management (IAM) across Crypto.com and its related entities. IAM controls are foundational to the organisation, ensuring the right individuals have the right access to the right resources, backed by robust audit trails. Role overview You'll lead a globally distributed Identity Governance team, owning the controls, risk assessments, and compliance posture that keep Crypto.com's identity ecosystem audit-ready. You'll set direction for your team's day-to-day work while staying hands-on with the highest-stakes risk assessments and stakeholder relationships yourself. Responsibilities: Manage and develop the Identity Governance team spanning APAC and EU time zones — set priorities, review work quality, and support career growth across the team. Establish, manage, and document effective IAM controls, including the evaluation, testing, and rollout of a new group-wide Identity and Access Management platform. Identify, assess, and document identity-related risks across key business processes. Manage identity lifecycle risks in alignment with the Operational Risk Management Framework. Partner with business, risk management, and compliance stakeholders to maintain compliance with Group Policies, risk standards, and regulatory obligations. Foster a strong risk and control culture across key business functions. Lead process deep-dive activities to map workflows, evaluate existing risks and controls, and identify control gaps. Coordinate across APAC, EU, and US working hours to ensure consistent stakeholder engagement. What success looks like: Control gaps identified in process deep-dives are closed within an agreed SLA. Team operates with clear ownership and consistent quality across regions. Clean audit ou

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role We are a small, dynamic team focused on building cloud-managed access control systems. Access Control is our second major product line. Our Access Control solution allows users to manage their doors, schedules, and user credentials from virtually anywhere on their laptop or phone. We consider our team a startup within a startup, with a fair amount of ownership and autonomy. You’ll be working alongside a dynamic team of firmware, backend, and frontend engineers to develop this product line. What You'll Do Excited by new products and startups You think about delivering best-in-class products and experiences - not features You can take a less-than-fully-fleshed-out product idea and drive it to completion Self-motivated problem solver: At Verkada, you will tackle large, complex problems with no clear answers. Teach and learn: You will l

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location: Singapore About Developer GTM The Developer GTM organization is a highly collaborative startup within Cloudflare, dedicated to attracting, inspiring, and growing the next generation of builders. We are redefining developer acquisition in a world where AI and distributed agents are reshaping the stack. Our mission is to create accessible and exciting pathways for developers to discover Cloudflare—whether through ecosystem partnerships, hi

About Tr1X Tr1X is a clinical-stage biotechnology company developing engineered Tr1 cell therapies to restore immune balance in autoimmune and inflammatory diseases. Leveraging the unique biology of Tr1 cells, the company is advancing a pipeline of off-the-shelf allogeneic and in vivo CAR-Tr1 therapies designed to deliver targeted immunoregulation and address diseases driven by immune dysfunction, including transplant-related complications. Founded by pioneers in the discovery of Tr1 cells, Tr1X, Inc. is focused on developing durable, potentially curative therapies for conditions with high unmet need. For more information, visit www.tr1x.bio. Position Summary The Senior Scientist, In vivo Immunology – Targeted LNP Delivery is an experienced, hands-on immunologist who leads the biological design and evaluation of targeted lipid nanoparticle (tLNP) formulations supporting the Tr1X in vivo chimeric antigen receptor (CAR)-Treg platform. Reporting to the Executive Director of Biology, this individual plays a central R&D role in advancing tLNP delivery systems — defining the immunological targeting rationale and driving in vitro and in vivo proof-of-concept studies — to enable precise, immune cell-specific delivery of nucleic acid payloads. This is a high-impact, science-driven role focused on the discovery and development of Tr1X’s next-generation tLNP delivery platform. The Senior Scientist brings deep expertise in immunology, particularly T cell and Treg biology, hands-on experience applying tLNPs in immune cells, strong experimental rigor across in vitro and in vivo studies, and the ability to thrive in a fast-paced startup environment. Key Responsibilities Partner with formulation and chemistry colleagues on the design and optimization of targeted lipid nanoparticle (tLNP) formulations for mRNA payloads, owning the immunological targeting criteria and biological evaluation. Design and execute in vitro and in vivo studies, including humanized models,

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate, and advance faster than ever. As a Product Engineer working directly in support of the NAND Product Development Team Leader, your role involves collaborating with cross-functional teams to propel new product development and spearhead the integration of AI solutions into actionable strategies and plans. In this capacity, you represent the NAND engineering team, engaging with strategic partners such as business units, quality assurance, fabrication, testing, and supply chain to ensure a competitive time-to-market for the newest technology nodes, from silicon to system. This role is highly impactful, offering broad scope and high visibility. It presents an opportunity to contribute to Micron’s next generation of technology and product enablement alongside a dedicated and highly skilled cross-functional team. Key Responsibilities: Negotiate and align NAND requirements with business units and SSD development leads, transforming these requirements into qualification specs that guide NAND developmen