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Senior Technical Support Engineer Jobs

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Explore current senior technical support engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: London, United Kingdom About the Role We are seeking a highly accomplished and strategic Account Executive to join our Enterprise / Field Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen a

aisalesforceTableau
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About the Role Together AI is looking for a Senior Network Engineer to design, deploy, and operate the global network infrastructure supporting our production services and high-performance AI compute environments. This is a hands-on engineering role for someone with deep networking expertise who can also troubleshoot across Linux, Kubernetes, automation, and application boundaries. You will work on large-scale, multi-vendor data center networks and help ensure they remain highly available, reliable, scalable, and performant. The ideal candidate has strong networking fundamentals, experience operating complex networks at scale, and a structured, evidence-based approach to troubleshooting. You should be comfortable owning problems from initial investigation through root cause and resolution, including situations where the issue may extend beyond the network itself. Requirements 8+ years of professional experience designing, building, and supporting large-scale production data center, cloud, service-provider, or high-performance computing networks (excluding enterprise networks). Deep understanding of TCP/IP and strong experience with technologies such as BGP, OSPF, VXLAN, EVPN, ECMP, and QoS. Experience designing and supporting multi-tenant network environments using technologies such as VRFs, VLANs, overlays, and policy-based segmentation. Hands-on experience deploying and troubleshooting network platforms from vendors such as Arista, Cisco, Juniper, and NVIDIA. Strong troubleshooting skills using tools such as Wireshark, tcpdump, MTR, curl, nmap, and standard Linux networking utilities. Ability to diagnose connectivity, latency, packet-loss, routing, and performance issues across the network, host, and application layers. Experience developing or maintaining network automation using Python, Ansible, or similar tools. Experience working through a Git-based software development lifecycle, including branching, code review, validation, linting, testing, CI/CD, de

pythonawsazure
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About the Role Together AI is building the AI Native Cloud, an end-to-end platform for the full generative AI lifecycle, combining the fastest LLM inference engine with state-of-the-art GPU cloud infrastructure. The Together Cloud team builds the [Together GPU Clusters](https://www.together.ai/gpu-clusters) flagship IaaS product that provides high-performance, AI-ready GPU clusters through a self-serve cloud console, along with the virtualized infrastructure layer powering Together's inference, RL, and fine-tuning products. As a Senior Software Engineer focusing on AI Compute in the Together Cloud org, you will build and own major components of the next generation AI cloud platform – a highly available, global cloud infrastructure with cutting-edge virtualization of the latest ML hardware: GB300s/VRs, BlueField DPUs, InfiniBand and dual/quad-plane RoCEv2 fabrics. That virtualized computing platform powers our own SaaS products – inference, RL, and fine-tuning – and serves external cloud customers through self-serve offerings such as on-demand/reserved Kubernetes/Slurm clusters, across dozens of data centers and hundreds of thousands of GPUs. The hard problems in rapidly scaling heterogeneous GPU fleets are software problems: fully automated bootstrapping of GPU data centers, high-performance virtualization of GPU compute and DC networking without compromising isolation or portability, and fault-tolerant decentralized control planes. We solve them by building global and in-DC services, Kubernetes operators, and high-performance SDN libraries, forking hypervisors and Linux kernels, and building infra tailored to inference and fine-tuning. You'll own massive greenfield projects across their full lifecycle – scoping the problem and writing PRDs with our PMs, designing the system, and building it through to GA launch. Responsibilities Build the GPU and network virtualization stack: the hypervisor, kernel, and SDN work that makes GPU compute and DC networking high-perform

awsazuregcp
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R
9mo ago

Why RoboForce RoboForce is an AI robotics company developing Physical AI–powered Robo-Labor for dull, dirty, and dangerous work. The company’s robots are engineered for demanding industrial environments, with a focus on real-world deployment and scalability. We are seeking a Senior / Staff Robotics Engineer, Motion Planning to own the local mobility and safety stack for our fleet. In this role, you will bridge the gap between AI-driven perception and physical hardware execution. You will consume traversability and semantic costmaps generated by our AI team and translate them into safe, dynamically feasible, and deterministic motion. You are solving the physics of mobility on unpredictable terrain, ensuring our humanoid platform respects its physical limits, shifting center of mass, and traction constraints. Responsibilities Dynamic Motion Planning: Architect and implement advanced local planners (e.g., optimization-based approaches like MPC, MPPI, or custom contouring control) that translate AI-generated routes into trajectories that a heavy, non-holonomic base can physically execute on uneven terrain. AI Integration & Costmap Consumption: Build the high-performance C++ pipelines that ingest the AI team's neural network outputs (semantic maps, learned costmaps) in real-time and convert them into deterministic mathematical constraints for the planner. Center of Mass (CoM) Aware Navigation: Ensure local planners dynamically adjust to real-time changes in the robot's Center of Mass caused by the lifting column and dual-arm payloads. Your trajectories must guarantee stability and prevent tipping on slopes or rough ground. Deterministic Safety Architectures: AI models hallucinate. You will build the deterministic C++ safety layer and fallback behaviors that override AI inputs if a commanded path violates physical safety constraints or if off-the-shelf SLAM tracking drops. WBC Integration: Architect the local planning interfaces to seamlessly pass base trajectories, v

R
9mo ago

Why RoboForce RoboForce is an AI robotics company developing Physical AI–powered Robo-Labor for dull, dirty, and dangerous work. The company’s robots are engineered for demanding industrial environments, with a focus on real-world deployment and scalability. We are seeking Senior / Staff Robotics Engineer, Manipulation to own the arm autonomy stack. You will architect the algorithms that allow our robot to reach, grasp, and manipulate objects safely and intelligently. You will bridge the gap between high-level planning and low-level control, ensuring our robot can interact with the world with both precision and compliance. Responsibilities Advanced Motion Planning & Trajectory Generation: You will architect the algorithms that drive high-DOF arm motion in dynamic environments. This involves implementing constrained motion planners that generate smooth, jerk-limited trajectories in real-time. You will also solve the "Whole Body" control problem, coordinating the mobile base and the manipulator arm simultaneously to extend the robot's workspace and maintain stability during heavy lifting tasks. Interaction Control & Compliance: You will develop the low-level control strategies that enable the robot to physically interact with the world safely. This includes designing and tuning impedance/admittance controllers that allow the robot to modulate stiffness based on force feedback—essential for tasks like opening heavy doors or plugging in connectors. Teleoperation & Human-Robot Interface: You will build the mathematical engine behind our remote manipulation capabilities. You are responsible for the logic that translates human operator inputs into feasible, safe robot motions. You will design the control mapping and assistance layers that ensure remote manipulation feels intuitive and stable, managing the complex translation between human intent and the robot's physical constraints without compromising safety. Requirements Experience: Ph.D. in Robot

HI
HP IQ
📍 United States• Full-time• $162K – $288K/yr
9mo ago

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role HP IQ’s System Software team enables on-device experiences to take full advantage of our hardware capabilities. We collaborate with internal and external partners in a high-leverage environment that enables us to spend a majority of our time developing solutions that are unique to our hardware, sensors, algorithms, and interaction models. If you enjoy solving complex, interdisciplinary problems with a world-class team, we'd love to hear from you! What You Might Do Learn what it's like to be a part of a world-class embedded software team building a first-of-its-kind product in a startup environment Responsible for system design and architecture Develop low-level driver and framework software in C and C++ Develop device-focused infrastructure software in Python Debug issues at the interface between hardware and software Optimize software for better performance and lower power consumption Collaborate in the software engineering process with documentation, testing, and code review Essential Qualifications 8+ years of experience in system software engineering and embedded platf

pythonlinuxai
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C
9mo ago

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? Ready to build AI agents that revolutionize enterprise security? The North Security team is looking for a Senior Software Engineer to create autonomous systems that handle the complex, critical tasks security practitioners face every day. Your Role: As a Senior Software Engineer focused on agentic security, you'll build intelligent systems that empower security teams. Your responsibilities will include: Build autonomous security agents that perform alert triage, secure code reviews, threat modeling, and vulnerability assessment Develop agent orchestration systems that help security practitioners automate repetitive security tasks Design and implement agent security controls to ensure our AI agents can safely interact with sensitive enterprise data Create the security infrastructure that allows agents to operate in high-trust environments with stringent deployment requirements Ship production-ready agent capabilities that run efficiently in resource-constrained environments Research and implement novel security patterns for AI agent systems, sometimes requiring custom solutions where standard libraries fall short C

pythongitai
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About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, Texas; Lisbon, Portugal; London, UK About the role The Network Platforms team was formed to build and extend network software infrastructure responsible for delivery of traffic through critical paths of Cloudflare's global network. These systems directly impact traffic across Cloudflare's network infrastructure, across numerous products and millions of customers. They are key to Cloudflare's mission to make the interne

pythonlinuxai
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About Graphcore Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Join our dynamic Software Infrastructure team and take a pivotal role in scaling and managing our infrastructure. You will develop essential tools and services that empower our broader software team. Your contributions will enhance the build, test, deployment, and productisation processes of our Machine Learning Software components. Work with our High-Performance Computing (HPC) AI platforms and gain invaluable experience in distributed systems. The Team The Software Infrastructure team provides critical platforms and services for software development teams across the business. Our responsibilities include managing the CI platform and services, build engineering, component integration, and packaging and release systems. We operate in squads, fostering a culture of service ownership and empowerment for our engineers. We focus on long-term engineering solutions and strive to eliminate toil wherever possible. Responsibilities and Duties Develop, own, and maintain tools and services to support the software build and release process Deploy and maintain services with Kub

pythonawsdocker
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Join Truecaller – The place where innovation meets impact! Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out: We are trusted by over 500 million active users every month across 190+ countries We identify over 15 billion calls daily, helping users avoid spam and scams We are powered by a team of 400+ employees from 45+ nationalities We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. The role: You will design, manage and maintain infrastructure services over the course of their lifecycle. You will be responsible for building and improving the performance, reliability, availability, security, and evolution of the Truecaller infrastructure. What you’ll do: Building tooling to ease the provisioning and scaling of infrastructure resources. Continuously improve and scale infrastructure components to handle growth. Improve overall systems performance and investigate failures taking part actively in future improvements discussion. Ensure systems availability, reachability, and maintainability building the necessary instrumentation, tooling, and alarming systems in order to escalate abnormalities. Being influential in monitoring and capacity planning together with the application development teams and in alignment with the business goals. What you bring in: Extensive knowledge of system administration on Linux environments, preferably working on high throughput and low latency systems. Strong hands-on experience with GCP services (or transferable AWS/Azure skills) — networking, IAM, compute, storage, Kubernetes (GKE/EKS/AKS). Extensive

postgresqlmysqlredis
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HI
HP IQ
📍 United States• Full-time• $162K – $252K/yr
9mo ago

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role The System Software team is responsible for firmware, operating system software, hardware-accelerated algorithms, and core developer frameworks supporting our products. We serve as the glue between our hardware teams and our higher-level software teams, and delight in finding creative solutions to complex, interdisciplinary problems as we bring our product visions to life. As a firmware engineer on our team, you will develop firmware for low-power embedded microcontrollers to coordinate sensors, ensure security and privacy, manage power subsystems, and more. You will also have plenty of opportunity to develop and grow your own management and leadership skills as you coordinate development efforts with vendors, consultants, and manufacturing partners. What You Might Do Design and develop firmware and embedded system architecture for leading-edge ARM-based MCUs in our prototypes and products Collaborate with the EE, RF, Security, Cloud Services, and AI models team to build high-performance, secure, reliable systems Bring up and debug new hardware in the lab and support

Position : Senior Sales Trader Company Description B. Riley Securities provides a full suite of investment banking, corporate finance, advisory, research, and sales and trading services. Investment banking services include initial, secondary and follow-on offerings, institutional private placements, merger and acquisition (M&A) advisory, SPACs, corporate restructuring and recapitalization. B. Riley is nationally recognized and highly ranked for its proprietary small-cap equity research. Position Overview We are seeking a full-time Senior Sales Trader to join our Cash Equity desk. The Senior Sales Trader will work closely with the institutional sales force to coordinate research ideas with buyside desks. Responsibilities include developing and maintaining relationships with assigned institutional clients through trading and execution services, processing trade tickets, educating clients on B. Riley Securities research including Syndicate activity, interfacing with back office operations, and performing various administrative duties. The candidate will service large accounts with an average of 15+ client relationships, generate revenue exceeding firm goals, and report to the SMD, Head of Equity Trading. Strong communication skills are essential for conveying trade ideas, market updates, and execution strategies to clients and internal teams. The ideal candidate is a self-starter, highly motivated, able to multitask under pressure, and handle stressful situations calmly and professionally with minimal supervision. The compensation for this position is commission-based. Key Responsibilities Work closely with the institutional sales force to generate ideas, coordinate buyers and sellers, and facilitate seamless order flow. Build and nurture relationships with assigned institutional investors through trading and execution services to grow trading volumes, provide tailored market insights, and drive revenue. Develop a deep understanding of clients’ trading strategies,

Excelfinance
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AC
Automattic Careers
📍 Remote• Remote• $170K – $240K/yr
9mo ago

The role We’re hiring a senior, hands-on Product Manager to join WooCommerce Payments and take ownership of a defined area within our payments products and partner integrations. You’ll collaborate closely with the Head of Product, and work day-to-day with engineering, design, support, and partnerships. This role is deeply executional. You’ll spend much of your time in the work: in Linear writing and refining issues, triaging bugs and incidents, reviewing and shaping flows in Figma, creating lightweight prototypes, and writing briefs or PRDs when they’re needed. Payments at WooCommerce run at a serious scale—billions in total payment volume—and the quality of this experience directly affects merchant revenue, shopper conversion, and the success of Woo’s commercial engine. This role sits right where reliability, trust, and execution matter most. What you’ll work on Own product direction and execution for a key part of the payments product area, with clear goals, priorities, and measurable outcomes. Improve merchant and shopper experiences across onboarding, checkout, refunds and disputes, payouts, reporting, and overall reliability. Raise the quality bar by reducing failures and friction, lowering support volume, and improving product ratings and merchant trust. Use data, support signals, and merchant feedback to decide what to work on next, define success measures, and make tradeoffs explicit. Work closely with priority payments partners (including Stripe and PayPal) to improve integrations, ship changes, manage dependencies, and resolve issues. Keep stakeholders aligned through clear, direct writing and communication about progress, risks, and decisions. What we’re looking for 7+ years in product roles, with senior IC experience owning complex problem spaces and influencing cross-functional teams through clarity of communication and precision of execution. 4+ years in payments or fintech, ideally on products operating at scale; experience with large or global launch

F
9mo ago

Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment. Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done. Forward is currently seeking a Senior Backend Software Engineer to work as part of our Platforms team. You will play a critical role in designing, developing, and scaling the core backend services and infrastructure that support our SaaS and on-prem deployments. Your contributions will have a direct impact on the stability, performance, and scalability of our platform, helping to ensure an exceptional experience for our customers. Responsibilities: Platform development: Contribute to the design and development of storage systems, job scheduling systems, data ingestion frameworks, monitoring frameworks etc to ensure high system performance and availability. Feature development: Build and maintain backend frameworks that support essential platform features Scalability & Reliability: Develop scalable, high-performing

javakubernetesai
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AG
Adani Group
📍 Mundra• Full-time
9mo ago

The Sr. Officer will play a pivotal role in ensuring the safety and security of Adani Solar’s vertically integrated solar PV manufacturing ecosystem at Mundra. This role is critical to safeguarding the operational integrity of the 800-acre Mundra Electronic Manufacturing Cluster, which houses cutting-edge technologies and facilities for solar PV manufacturing. The position supports the business unit’s strategic goal of building a world-class, fully integrated solar manufacturing ecosystem by implementing advanced security measures and leveraging automation tools to enhance operational efficiency. Source: Adani Group | Job ID: 43993

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