Senior Technical Support Engineer Jobs

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on Our Mission We are looking for a Senior Software Engineer to join the teams that build Zocdoc's provider platform — Provider Infrastructure and Provider Roster Management. These teams create and scale the core systems that: Store and serve provider, locati on, an d roster data as a reliable source of truth. Power onboarding and ongoing management experiences for practices of all sizes, from solo providers to large health systems. Ensure provider changes propagate quickly and safely to downstream systems like Search, Availability, Analytics, and Integrations — so patients always see accurate information. We're building towards a future where Zocdoc can onboard and manage tens of thousands of providers under a single organization in days, not months, with predictable performance and reliability across the stack. Your work will directly improve how quickly providers get live on Zocdoc, how confidently clients manage their rosters, and how reliably downstream experiences behave as we scale. As a Senior Engineer here, you'll balance meaningful individu

About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role Analytics is moving beyond dashboards. We’re building intelligent systems that let analysts and business users explore data, automate analysis, design scalable architectures, and get insights faster and we need a senior engineer to build the data foundations and AI-powered tools that make that possible. This is a hands-on builder role at the intersection of analytics engineering and applied AI. You'll own the pipelines, datasets, and metrics that the business runs on, and you'll build the LLM-powered applications, copilots, agents, natural-language data experiences that sit on top of them. You'll work directly with product, growth, and business teams on real B2C and customer data. What You’ll Do Analytics Engineering & Business Analytics Build and own scalable data pipelines, transformations, analytical datasets, and reusable data products using SQL and Python. Analyze B2C, product, and customer data to identify trends, performance drivers, and actionable insights. Translate business and product questions into reliable metrics and decision-support solutions that help teams measure performance and understand customer behavior. AI-Powered Analytics Design, build, and deploy LLM-powered applications, agents, and analytics workflows using RAG, tool calling, MCP, and modern agent frameworks. Develop reusable AI tools that enable analysts and business user

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: London, UK About the Role: We are looking for a Senior Talent Acquisition Business Partner – GTM to join our London-based EMEA team. Acting as a strategic talent advisor and go-to-market specialist, you will drive the expansion of our sales and GTM teams with full autonomy. You will leverage your deep market expertise, extensive network, and AI-driven strategies to identify and secure top-tier talent for Cloudflare. While

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰circa £110,000 + Incentive Awards tied to your performance + Benefits | Hear from the team ✨ We’re looking for a Senior Legal Counsel to join our team at Monzo to support our payments business including digital assets and emerging payment technologies. You will report to Monzo’s Director of Legal for Payments & Business Banking, be part of the Legal and Board Governance Collective, and act as a legal business partner for the teams working on these initiatives. This role sits at the intersection of payments, digital assets and emerging payments technologies. You’ll help teams navigate a rapidly evolving legal and regulatory landscape, helping Monzo innovate responsibly while protecting our customers. You’ll work at all levels in the organisation and with a wide-range of stakeholders from Product Managers and Designers, to Operations professionals and Software Engineers, and Risk, FinCrime and Compliance professionals. While payments, digital assets and emerging financial technologies will be your primary focus, more broadly, you will also have opportunities to work within a team of

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team The Exchange Middle Platform team develops the core modules of the exchange, including the matching engine, real-time market data streaming, and market data analysis. It is the backbone of our industry-leading trading product, used by millions of users. We are seeking highly motivated Java/C++ Engineers to join our cutting-edge team. In this role, you will design, develop, and optimize our systems, which are critical components of our technology stack. We leverage AI technologies to enhance efficiency and performance, offering a unique opportunity for individuals who are eager to learn and grow in a fast-paced, innovative environment. Candidates with prior experience in large internet companies will excel in this role, as they will bring valuable insights into building and maintaining high-performance, distributed systems. What You’ll Be Doing Design and implement innovative solutions for our full range of trading products including spot, future, perp

InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising , you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide.

Weekly office requirement : Hybrid, 1 day/week Employment type : Permanent Working Hours : 09.30 AM - 17.30 PM Athens time Seniority level: Mid-Senior Language: All stages of the recruitment process will be conducted in English At GWI we're always looking for extraordinary people who thrive on making an extraordinary impact. Right now we're looking for a ( Senior) Product Experience Executive to play a key role in our Product team in Athens . If that's you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. Sounds great, what will I be doing? 🤔 As a Product Experience Executive / Senior Product Experience Executive, you'll act as a point of expertise for both external clients and internal stakeholders using our data, platforms and API products. You'll play a critical role in ensuring the smooth and effective operation of the support queue. Beyond reactive support, you'll have a strong strategic focus on continuous improvement and operational excellence: owning internal and external documentation and working with cross-functional teams to improve the product experience and support processes. A few things you'll be responsible for: 👉 You'll handle incoming queries across live chat and ticketing channels, troubleshooting issues, managing user administration, joining client calls and escalating to leadership and other teams where needed. 👉 You’ll create, maintain and drive the adoption of our self-serve support resources, including our public Help Center and documentation that powers our AI support, to reduce friction for users and improve overall support efficiency. 👉 You'll actively monitor the support queue to spot inefficiencies and recurring problem areas, and work cross-functionally to implement scalable solutions. 👉 You’ll proactively report on support trends across clients, verticals, and products, surfacing insights that inform broader business decisions. 👉 If you’

About Datadog: Datadog is the world-class monitoring and security platform for cloud applications. We’re dedicated to creating, developing, and supporting our product and customers, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Built by engineers, for engineers, our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term. The Team: Datadog's Finance team collaborates with teams across the organization, providing commercial, operational, and analytical support to ensure that Datadog's business continues to grow as rapidly and efficiently as possible. The Opportunity: We are seeking a Senior Revenue Accountant to join our growing Finance team at Datadog. As a member of the finance team, the Senior Revenue Accountant will be a key member of the team in developing more efficient revenue / billing data flow and close processes and be on the front lines of supporting the rapid growth of the Company. You Will: Work closely with the broader finance team to support the finance operations, accounting and compliance function for our business. Complete month-end close responsibilities including preparing journal entries, balance sheet reconciliations, and supporting schedules. Prepare memos and analyses surrounding revenue recognition under ASC 606 for more complicated billing arrangements Assist in calculation of key internal revenue metrics and invoicing during month-end close. Generate and issue prepaid and monthly invoices issued in arrears. Help customers understand their bills, which vary with usage and plan type. Effectively detect, communicate and work to resolve customer bi

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Senior Product Manager, Search, Indexing and Query Couchbase | Product Organisation | Bangalore, India | Reports to VP of AI Product Management About the Role Couchbase is building the operational data platform for AI. Search, indexing and query are the core of it — how data is found, filtered, ranked and returned is what determines whether an application, or an agent, can actually use the data underneath. We are hiring a Senior Product Manager to own that surface area across Capella and Couchbase Enterprise: the SQL++ query experience, secondary indexing, full-text search, and vector and hybrid search. This is a hands-on individual contributor role for someone who wants to do the work at the Senior level — write the PRFAQ, sit with the customer, push the tradeoff, ship the capability, and own the outcome after

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You’ll Be Doing Develop and execute OKX’s retail growth strategy for Brazil, aligning local priorities with the company’s broader business objectives. Build and scale growth initiatives across relevant channels, partnerships, product-led programs, community activations, and local campaigns. Lead relationships with influencers and KOLs, from selection and negotiation to campaign execution and performance management. Support local PR efforts, working with global internal teams and external agencies to strengthen brand visibility and reputation. Own the strategy and execution of events, sponsorships, and offline activations that drive awareness, engagement, and user growth. Define KPIs, analyze performance, and translate data into actionable insights that drive measurable business results. Use AI tools to accelerate research, analysis, experimentation, personalization, content workflows, and operational efficiency. Manage multiple workstreams, budgets, partners, and stakeholders in a fast-paced, results-oriented environment. What We Look For In You Minimum of 8 years of experience in Marketing/Growth in fast p

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Datastores Engineer, Platform Infrastructure The Auth0 platform secures more than 100 million logins each day for customers all around the world - and we're growing fast! The Platform Infrastructure team enables Auth0 engineers to move faster by giving them tools to easily deploy and manage their services on AWS and Azure. This is a role with a huge impact. You will get to work with engineers throughout the organization and what you build will be a foundational piece of the infrastructure that allows Auth0 to scale for years to come. We are looking for Engineer who are passionate about distributed systems, availability, and delivering customer value to join our Platform Infrastructure Datastores team. Because we build and support the overall Auth0 platform, the ideal candidate is someone who is passionate about infrastructure, operations, databases and not intimidated by cross-organization coordination and collaboration. You will: Develop our large, distributed and highly-available infrastructure. Implement platform tools that allow feature teams to deploy and manage the datastores for their services. Research new technologies to accelerate new environment creation. Carry cross team initiatives from end to end: code reviews, design reviews, operational robustness, security hygiene, etc. Participate in the team's on-call rotation. You might be a good fit if you: Have 5-8 years of software development experience. Are proficient in or have a desire

About the Team Equity Administration at OpenAI is responsible for the operational foundation of our equity programs. Our team ensures equity data and reporting are reliable, our systems and integrations are resilient, and our processes and controls are built to scale globally. We work cross-functionally with Legal, Finance/Accounting, Payroll, Tax, People, and key vendors to uphold compliance requirements and enable equity strategy as the company evolves. About the Role We’re looking for an experienced Senior Manager, Global Equity Administration to lead the end-to-end equity program for a subsidiary, with a focus on high-quality execution, scalable processes, auditable controls, and reliable equity systems. You will be hands-on in day-to-day equity administration and help improve how we operate as we scale. You will report to the Head of Equity Administration and partner closely with Legal, Equity Programs, Compensation, Tax, Payroll, and Finance to ensure equity operations are accurate, timely, and employee-friendly. Location: This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Execute end-to-end employee equity administration across key lifecycle events (new grants, vesting/RSU releases, option exercises, and related transactions). Run recurring operational cycles by managing timelines, checklists, stakeholder inputs, and issue resolution. Produce audit-ready equity reporting and support accounting, compliance, and reporting needs with accurate, well-documented data. Build and maintain automated reporting (scheduled reports, dashboards, reconciliations) to reduce manual effort and improve speed and accuracy. Support equity system operations (Shareworks or comparable) including troubleshooting, configuration updates, permissions, report builds, and workflow maintenance. Partner with Internal Controls to keep process documentation, narratives,

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Senior Engineer, MCT Operations Quality at Micron Technology, Inc., you will lead and collaborate closely with Global Assembly & Test (AT) sites, Global Quality, and various cross-functional stakeholders to drive on Manual Touchpoint Reduction. You will champion a Quality-First mindset by driving manufacturing solutions and end-to-end redesign initiatives to eliminate manual steps upfront that reduce operational error, prevent customer events and enhance product quality across Global AT network. Job Responsibilities: Lead global initiatives and collaborate with AT sites and Global Quality to identify and eliminate high-risk manual touchpoints across Assembly, Test/Post E, Module/SSD, HBM/PWF areas. Conduct onsite validation of the manual touchpoints at the source, identify quality risks, and propose improvements to eliminate the touchpoints. Collaborate with subject matter experts and drive the development and deployment of scalable solutions through physical automation/robotics, system automation, and Predictive Quality & Generative AI-enabled solutions. Collaborate with subject matter experts on end-to-end redesign initiatives to eliminate manual touchpoints upfront. Lead as the central team program governance to drive strategy, ali

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. You will drive measurable outcomes in labor productivity and annualized hour savings by implementing strategies focused on standardization, simplification, automation, and leveraging generative AI methodologies. These approaches will enable reductions in labor hours, enhance labor efficiency, shorten cycle times, and improve overall operating cadence. Responsibilities Program Management and Delivery Drive year over year improvement in Frontend (FE) labor productivity VAM/HC in support of the 5MORE productivity roadmap. Lead E2E execution and governance of FE labor productivity programs to ensure on time delivery and measurable outcomes. Standardize tools, methods, and processes across sites to enable scalable and repeatable execution aligned with enterprise goals. Integrate labor initiatives across AI, automation, robotics, DREAM team, and innovation programs into a coh

Senior DevOps Engineer — Bethesda, MD. Apply via Workday.