Senior Technical Support Representative Jobs

You define how the codebase is built. On-site | Vancouver Office – 675 W Hastings St. The Problem We're Solving EviSmart is building the unified dashboard platform where every product surface comes together — the interface lab owners use to manage cases, access analytics, and launch AI-powered tools. It doesn’t have a frontend foundation yet. What exists is a clear product direction, a backend that’s ready to connect, and an engineering team that needs someone to draw the lines before anyone starts building. Why EviSmart 300 people. Two hubs: Vancouver HQ and Manila operations. 145% year-over-year SaaS growth — the market is responding. 28 countries. One platform. The dental industry's Autopilot. An in-house AI model research and development team building proprietary intelligence. Why This Role, Right Now Most senior frontend engineers join products with foundations already in place — someone else made the hard calls, and your job is to build within them. This is the opposite. There is no existing dashboard frontend, no technical debt to inherit, and no architectural decisions that constrain you yet. The person who joins now makes the foundational choices that the entire frontend team builds on for the next several years. The first product milestone is aggressive, the customer base is real and global, and the backend is ready. What doesn’t exist yet is the engineer who sets the direction. A Note from the Team “We’re not looking for someone who needs a clear spec before they can move. We need someone who can audit what exists, make a recommendation, and execute on it. If you’ve been the person who sets the technical direction that your team builds on, and you want to do that at a scale that actually matters, this is that conversation.” — Paolo Kalaw, CEO, EviSmart What You’ll Own Own the React JS / TypeScript frontend architecture for a new dashboard platform — the unified interface where all products connect. De

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job Summary: Introduction As a Principal Engineer in the Advanced Package Technology Development team at Micron, you will join a dynamic group focused on innovation and collaboration. This role lets you influence solutions that align with company goals. It contributes to increased revenue and strategic successes. You will work at our Boise campus and help develop leading technology in the industry. Responsibilities and Duties include, but not limited to: Deliver high-value, differentiated technology solutions by finding opportunities and driving technical innovation to provide business value. Collaborate continuously with internal and external partners to ensure seamless technology integration. Consult and influence technical and strategic decisions at senior management levels. Lead multi-disciplinary technical teams and task forces to achieve strategic goals. Maintain effective communication with collaborators. Analyze and understand competitive trends to improve Micron’s competitive edge. Participate actively in technology events, contributing to industry knowledge. Guide the development of packaging technology roadmaps. Assess competitive metrics through data intelligence for strategic adv

About Team : The Internal Audit team at Paytm comprises seasoned professionals with diverse skill sets and experience across different verticals like process audits, technology audits and forensics. The team focuses on implementing the approved audit plan, ensuring delivery of qualitative audits and conducting internal / special reviews while leveraging technology & data analytics and gauging key risks across business processes. Role Overview: The Assistant Manager (AM) is the engine room of the audit team. You will be on the ground, diving deep into data, testing controls, and identifying the "why" behind process gaps. This role is perfect for someone who loves detail and wants to understand the nuts and bolts of a digital economy. Key Responsibilities ● Execution: Conduct end-to-end audits of various functions (Operations, HR, Finance, or Tech) under the guidance of the Manager. ● Fieldwork: Perform walkthroughs, test of effectiveness ($ToE$), and document audit findings with clear "Cause and Effect" analysis. ● Cross-Functional Collaboration: Partner with cross-functional teams to gain deep insights into critical business processes, identify risks, and evaluate the adequacy of internal controls. ● Reporting: Prepare and present clear, concise audit reports to senior management and stakeholders, providing actionable recommendations to enhance controls and mitigate risks. ● Follow-ups: Track the implementation of previous audit recommendations to ensure business units are actually improving. ● Compliance: Ensure all audit activities align with the Internal Audit Manual and professional standards. Qualifications & Skills ● Experience: 2–6 years of post-qualification experience in Internal Audit. Experience in fintech, payments, banking, or NBFC preferred ● Education: Chartered Accountant (CA) / MBA. Certifications like CIA, CISA will be an added advantage. ● Technical Edge: Proficiency in MS Excel (Advanced), Powerpoint and fa

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Product Security Data Platforms team is a newly established engineering team within Stripe Security. Our mission is to build the foundational infrastructure that provides our users with unprecedented visibility into the security posture of their Stripe integration. While Stripe is renowned for industry-leading payment protection, we are expanding our focus to provide a comprehensive security telemetry platform that helps businesses protect their entire digital ecosystem on Stripe. As a founding member of this team, you'll architect a large-scale customer-facing security data pipeline and presentation layer. Much like modern security observability platforms and data lakes that have transformed cloud infrastructure, we're building an API-first service that transforms massive streams of behavioral data into actionable security intelligence. This team operates at the intersection of high-throughput data engineering and cybersecurity, creating the systems that will allow the world’s most sophisticated companies to monitor, detect, and respond to threats in real time. What you’ll do As a Senior Software Engineer on this founding team, you'll lead the technical design and implementation of our core security data pipelines. You'll define how we capture security signals, process them at scale, and deliver them to our users through robust, developer-friendly interfaces. If you have security domain knowledge, you'll have opportunities to help shape

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Deputy Manager, AI & Platform Engineer to join our team. This is a Hybrid role in Mohali, reporting to the Senior Manager – Analytics & Insights in the FP&A department. As Deputy Manager, you will be the technical owner and architect for next-generation Finance AI Platform - building a secure, extensible internal platform that powers Finance dashboards, workflows, and AI-assisted insights. What you’ll do (Role Expectations) Architect, build, and own the production-grade AI Platform supporting multiple Finance modules, executive dashboards, and interactive workflows Implement enterprise-grade security, Okta SSO, RBAC mapping, and clean backend API service boundaries for seamless extensibility Manage governed data-serving pipelines, schema design, and caching strategies (API query and semantic caching) to ensure high performance and data fallback reliability Integrate AI assi

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Merchant Experience team builds the UI operating system and core experiences that power decades of growth for millions of businesses globally, enabling Stripe to be the business SaaS solution of choice for next-gen companies. We own the foundational platforms and product surfaces that merchants interact with every day—from the Stripe Dashboard to the frameworks and tooling that hundreds of Stripe engineers use to build world-class user interfaces. We're at an inflection point. AI is fundamentally changing how users interact with software, and we believe Stripe is uniquely positioned to reimagine what a merchant experience looks like in an AI-native world. At the same time, we're raising the bar on the quality and performance of everything we ship—because the millions of businesses that depend on Stripe deserve an experience that is fast, reliable, and crafted with care. What you'll do As a Senior Staff Engineer on the Merchant Experience team, you'll be a technical leader responsible for shaping the next generation of how Stripe merchants interact with our products. You'll drive a step-function improvement in the quality and performance of our core surfaces, and help define what AI-powered merchant experiences look like at Stripe. Responsibilities Define technical strategy for merchant-facing experiences across Stripe, with a focus on quality, performance, and the integration of AI into core user workflows Lead the design and delivery of

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Team Authentication tells you who someone is. Authorization decides what they can do, and doing that well at scale is hard. Role-based access breaks down as applications grow, and AI agents are changing who, and what, asks for access. Auth0 FGA solves this with fine-grained authorization. Its engine is OpenFGA, a CNCF incubating open source project that Okta maintains with contributors from other companies, and Auth0 FGA runs that same engine as a managed service. FGA DevEx owns how developers experience both: our SDKs, CLI, IDE plugins, Helm charts and docs, all developed in the open. The FGA group owns its product end to end, from infrastructure to docs, so we move quickly and see our work reach developers. Our guiding principle: one developer experience, many deployment models. About the role We're hiring a Staff Engineer to set the technical direction for everything the team owns, and to mentor the senior engineers who build it, starting with our SDKs in Go, JavaScript, .NET, Python, Java and more. From there, you'll shape where the developer experience goes next, from how our SDKs evolve to new surfaces like MCP servers. You'll partner with the Core team on API design, so every new capability feels natural in each language. This is an individual contributor role. You'll work closely with the engineering manager, who owns people and delivery Responsibilities Set the direction: Define and drive the technical direction for FGA DevEx

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Team Authentication tells you who someone is. Authorization decides what they can do, and doing that well at scale is hard. Role-based access breaks down as applications grow, and AI agents are changing who, and what, asks for access. Auth0 FGA solves this with fine-grained authorization. Its engine is OpenFGA, a CNCF incubating open source project that Okta maintains with contributors from other companies, and Auth0 FGA runs that same engine as a managed service. FGA DevEx owns how developers experience both: our SDKs, CLI, IDE plugins, Helm charts and docs, all developed in the open. The FGA group owns its product end to end, from infrastructure to docs, so we move quickly and see our work reach developers. Our guiding principle: one developer experience, many deployment models. About the role We're hiring a Staff Engineer to set the technical direction for everything the team owns, and to mentor the senior engineers who build it, starting with our SDKs in Go, JavaScript, .NET, Python, Java and more. From there, you'll shape where the developer experience goes next, from how our SDKs evolve to new surfaces like MCP servers. You'll partner with the Core team on API design, so every new capability feels natural in each language. This is an individual contributor role. You'll work closely with the engineering manager, who owns people and delivery Responsibilities Set the direction: Define and drive the technical direction for FGA DevEx

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Services Delivery is the implementation and strategy experts for the Snowflake platform. We engage with customers at all phases of the customer journey to optimise, accelerate, and achieve business outcomes. Our teams of Solutions Architects demonstrate technical leadership everyday by writing code, constructing solution architectures and guiding customers through decision paths to achieve impactful outcomes and thoughtfully use AI to augment their business. We advise everyone from developers through senior executives on how best to utilise Snowflake for their data and AI tool suite to make their business successful. Our Solution Architects are comfortable with change and live on the cutting edge of data and AI. AS A SNOWFLAKE SOLUTIONS ARCHITECT YOU WILL : Customer Engagement & Advisory Directly engage with customers individually or as part of a technical delivery team as a trusted advisor for thought leadership and solution approaches Extract business requirements from customers and translate them into a well-architected recommendation Develop and provide forward-looking guidance and future-state roadmaps Leverage known best practices and solutions to reduce risk to customer implementations Collaborate with Snowflake “Go to Market” teams and product teams to

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Location: San Francisco, California An overview of this role As the Manager, Solutions Architects for our Enterprise team in the San Francisco Bay area, you'll lead a distributed group of intermediate and senior Solutions Architects serving enterprise customers in the West sales territory. You'll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab's Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle. You'll hire, coach, and retain a high-performing tea

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role We are looking for a Senior/Staff Software Engineer to serve as a technical leader for Nuro’s ML Data engine. You will sit at the critical intersection of Autonomy, Machine Learning, and Infrastructure, acting as an architect for the systems that feed our autonomy AI models. In this role you will be a member of the Autonomy team responsible for executing the technical strategy for transforming massive amounts of autonomy data into high-value training signals for autonomy decision making. You will design and build data products for autonomy researchers, develop queries for rare "needle-in-a-haystack" scenarios, and trigger labeling and data ingestion workflows without human intervention. You will partner directly with Autonomy ML researchers to understand their data needs, collaborate with infrastructure teams to define the right data interfaces and APIs, and build robust data selection, simulation, and introspe

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role : Elastic is seeking a Principal Competitive Intelligence Manager to join its Product Marketing organization, focusing on Search. This role is pivotal in analyzing the competitive landscape and providing actionable insights to enhance go-to-market strategies. The successful candidate will collaborate with various teams to position Elastic's offerings effectively against competitors, ensuring the organization remains competitive in a dynamic market. The ideal candidate brings a strong mix of technical, business and communication ability, particularly in the Search market. You have a deep understanding of Search solutions including the users and buyers of those products. You thrive in ambiguity, think critically, and can dive deep to deliver valuable insights. You excel at communicating across levels, from technical experts to senior executives, and are skilled at turning data into impactful messaging for different audiences. What You Will Be Doing : Build and implement an effective competitive intelligence program for Search, including in-depth analysis of competitors' products, services, pricing, packaging, marketing strategies and financial performance. Create clear, compelling, fact-based internal and external enablement materials - battlecards, bulletins, training, comparisons for blogs/websites - that tells the story behind E

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role : Elastic is seeking a Principal Competitive Intelligence Manager to join its Product Marketing organization, focusing on Search. This role is pivotal in analyzing the competitive landscape and providing actionable insights to enhance go-to-market strategies. The successful candidate will collaborate with various teams to position Elastic's offerings effectively against competitors, ensuring the organization remains competitive in a dynamic market. The ideal candidate brings a strong mix of technical, business and communication ability, particularly in the Search market. You have a deep understanding of Search solutions including the users and buyers of those products. You thrive in ambiguity, think critically, and can dive deep to deliver valuable insights. You excel at communicating across levels, from technical experts to senior executives, and are skilled at turning data into impactful messaging for different audiences. What You Will Be Doing : Build and implement an effective competitive intelligence program for Search, including in-depth analysis of competitors' products, services, pricing, packaging, marketing strategies and financial performance. Create clear, compelling, fact-based internal and external enablement materials - battlecards, bulletins, training, comparisons for blogs/websites - that tells the story behind E

Lead Data Analytics Consultant – Principal Consultant Location : London (Hybrid) | Practice Area: Data & Analytics | Type: Permanent Champion innovation. Grow capabilities. Deliver real-world outcomes. The Role As a Data Analytics Principal Consultant, you'll take a central role in supporting the continued growth of Capco's UK Data Practice. You'll lead complex data and analytics programmes across the Financial Services sector while mentoring talent, guiding clients and driving innovation across Cloud, AI and Machine Learning. You'll champion AI-enabled ways of working, helping clients and teams adopt modern approaches that improve productivity, accelerate insight and deliver measurable business outcomes, while ensuring responsible AI practices and appropriate human oversight. What You'll Do Lead the delivery of complex data transformation and analytics programmes across leading Financial Services organisations, helping clients unlock value through modern data and AI capabilities. Provide leadership and mentoring to data consultants, fostering technical excellence, continuous learning and the effective adoption of AI-enabled tools and modern delivery practices. Build trusted client relationships, shape data and AI propositions, and contribute to business development activities by identifying opportunities to deliver measurable business value. Engage with technical and non-technical stakeholders to promote data literacy, AI adoption and data-driven decision-making, translating complex concepts into clear business outcomes. Represent Capco's Data Practice externally through industry engagement, partnerships and thought leadership, contributing to the evolution of Capco's data and AI offerings. What We're Looking For Minimum five years' experience in consulting or a senior leadership role delivering complex data and analytics initiatives within Financial Services. Strong expertise across data and analytics dis ciplines, including data quality, governance, business

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Staff Data Scientist - Experimentation & Measurement Overview: As a Staff Data Scientist on the Decision Science team at PlayStation, you will take a leading role in designing and interpreting experiments that evaluate the impact of key initiatives and programs. You’ll help shape how millions of players around the world experience PlayStation by bringing statistical rigor, clear measurement strategies, and deep causal inference expertise to some of the most critical initiatives across the company. This highly visible role will advance our experimentation practices and ensure that data-driven insights inform the way we build, market, and evolve our products. What You’ll Be Doing: Design, execute, and interpret A/B tests and quasi-experiments, and apply advanced causal inference methods when experimentation isn’t feasible. Partner with cross-functional teams (product, engineering, marketing) to embed experimentation into development and iteration cycles and communicate results with the company’s senior leadership. Mentor and guide other Data Scientists, providing thought leadership and technical direction. Serve as a thought leader on best practices for hypothesis development, metric selection, test structure, and results communication. Help define a