Senior Technical Support Representative Jobs

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Seoul About the Role Cloudflare’s Forward Deployed Engineer (FDE) program (Or Professional Services Engineer) provides customers with a dedicated, hands-on technical expert embedded directly within their environment. This is not a traditional support or purely advisory engagement—it is a staff-augmentation model where you act as an extension of the customer’s team, taking the lead in managing, optimizing, and evolving their Cloudflar

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman is hiring a Senior Manager, Customer Success Engineering to lead Customer Success Engineering in EMEA. This leader will manage CSEs, ensuring the team is focused on the customers where Postman can create outsized impact, while providing the coaching, inspection, and operational discipline required for consistently high-quality execution. This is a highly cross-functional leadership role and a critical partner to Sales. The leader will work closely with International Sales leadership to prioritize accounts, shape technical engagement strategy, allocate CSE capacity, and ensure customer execution is progressing with urgency and discipline. CSEs help customers embed Postman into real engineering workflows across API design, governance, CI/CD, developer platforms, integrations, modernization, migration, automation, quality enforcement, and service discoverability. This is not about general support or enablement: CSEs are laser-focused on turning Postman from a beloved developer tool into critical API infrastructure. The right leader is an experienced post-sale technical operator who can scale an existing motion,

SIXGEN’s mission is to deliver agile, mission-ready cybersecurity solutions that empower government and critical infrastructure organizations to stay ahead of advanced cyber threats. We combine innovation, deep expertise, and cutting-edge capabilities to uncover vulnerabilities, protect vital systems, and ensure operational superiority in an ever-evolving digital landscape. POSITION OVERVIEW • Position: Senior Cost Estimator/Analyst • Location : Annapolis Junction, MD • Clearance Requirement: TS/SCI with Polygraph WHAT YOU’LL DO SIXGEN is actively seeking candidates to provide expert cost estimating and analytical support for Department of Defense (DoD) and Intelligence Community (IC) acquisition programs. This role is responsible for developing defensible life cycle cost estimates, performing quantitative analysis, and delivering data-driven recommendations that support strategic decision-making across complex acquisition initiatives. Responsibilities include: • Analyze business, financial, technical, and programmatic data using quantitative, statistical, economic, and engineering methods to support informed decision-making. • Collect, organize, normalize, analyze, and document cost, technical, financial, and programmatic data for acquisition programs. • Develop life cycle cost estimates (LCCE), independent cost estimates (ICE), component cost analyses (CCA), and program office estimates (POE). • Perform analysis of alternatives, business case analyses, cost risk assessments, schedule realism assessments, and cost estimating relationship (CER) development. • Support project teams by providing cost estimating expertise and advising on methodologies, models, and estimating factors. • Prepare, present, and defend cost estimates, analyses, and technical briefings to Program Offices, Program Executive Offices, and other stakeholders. Technology proficiency includes: • Master's degree in Engineering, Operations Research, Cost Estimating, Mathematics, Finance

As a Senior Software Engineer on our growing Battery team, you will design and develop backend services that support residential battery programs, building against industry-standard energy protocols such as OpenADR, IEEE 2030.5, and related smart grid communication standards while maintaining a strong security posture across our infrastructure. Working closely with leading battery providers, you will improve grid flexibility and help push virtual power plants forward towards a sustainable climate future. You would join a relatively new and growing team with the opportunity to own integrations and contribute to highly visible projects with significant client impact. Partnering with engineers, product, and OEMs, you will design backend services that provide direct client value and unlock the full potential of residential batteries. Main Responsibilities: What you'll do Build and maintain integrations with industry-standard energy protocols and specifications, including OpenADR, IEEE 2030.5, and related smart grid/DER communication standards Develop and maintain our client-facing REST API and the backend logic that powers it Build integrations with distributed internal services to abstract away complexity and enable new product capabilities Ensure proper security and data protection policies, procedures, and monitoring are in place Collaborate with product and engineering to continuously improve requirements and software quality Collaborate with other teams to enable new API features and help them build on top of utility client data Update utility-facing Web portal to support new integrations Drive and embody the “Dev Owns Quality” culture Write and maintain technical documentation Other duties as assigned Required Skills and Experience: What you need 5+ years of professional software engineering experience Experience building against industry energy specifications such as OpenADR, IEEE 2030.5, OCPP, or similar smart grid/DER communication standards Experience with the

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Operations Analytics Our dedicated team of data analysts, engineers and business analysts is committed to empowering operational teams to make strategic and data-driven decisions on a global scale. We are structured into subject matter areas, with analysts focusing on Merchant Operations, Support, Professional Services, & Supply Chain, ensuring deep expertise and tailored insights within each area, driving operational excellence and informed decision-making. We strive to foster a collaborative and approachable environment, making data insights accessible and actionable for everyone. In short, our vision is to empower teams with self-service analytics and deliver strategic insights that drive high-impact decisions. What you’ll do Gain a comprehensive understanding of business processes to solve critical problems and ensure analysis efforts are effectively targeted. Master the art of storytelling by connecting data to a narrative, evolving from step-by-step analytical plans to complex stories that provide actionable advice. Partner with leadership to define key performance indicators (KPIs) and select metrics that align specifically with business strategy and objectives. Act as a bridge between the business and technical teams, translating complex requirements into clear requests for data engineering. Redesign recurrin

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager - Developer Experience The Internal Developer Platform (IDP) cluster is on a mission to create standardized, scalable, and delightful experiences across the software development life cycle (SDLC) so Adyen engineers are empowered to deliver value more efficiently and reliably for our customers. As a Senior Product Manager within the IDP cluster, you will manage a key stream of our platform evolution. Your goal is to transition our engineering organization from fragmented, "tribal knowledge" based flows to a cohesive, automated ecosystem that reduces cognitive load, minimizes manual toil, and ensures our platform scales with our global engineering footprint. 2026 is our year of deep optimization and resilience; you are a product leader who understands that scaling a platform requires balancing innovation with mandatory reliability and stability mandates What you’ll do: Optimize the SDLC: Drive initiatives to reduce SDLC friction, such as reducing CI flakiness and improving build insights, to help teams shift from centralized, manual processes to systemic, automated "golden paths". Drive Product Maturity: Take ownership of product lifecycle management by assessing the maturity of our toolset, executing on necessary deprecations, and ensuring our core products have clear adoption paths and value propositions. Buil

About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow those businesses and the communities that support them. The Marketing Technology team is responsible for building and delivering best-in-class tools, data, and processes so teams at DoorDash can effectively acquire new customers, drive retention, and grow new business lines across all our audiences. Our mission is to enable teams to deliver personalized, engaging, and relevant content across all our owned and paid channels. We partner closely with Product, Engineering, Data Science, and Analytics teams to translate Marketing’s technology needs into measurable business outcomes for our Growth and Performance Marketing teams. About the Role We're hiring a Senior Associate, Marketing Technology & Measurement, to be the hands-on builder of the measurement systems that enable our marketing org to move faster and prove impact at scale. With 4+ years of experience, you'll own the measurement foundations – tracking link architecture, postback configurations, and pixel governance across our MMP stack (Singular, Appsflyer), plus paid-media platform integrations (Meta, TikTok, Reddit, Snap, TTD, affiliate, and more). But maintaining that infrastructure is the baseline, not the goal. You'll spend much of your time helping build and improve the tooling and automations, including AI-assisted measurement workflows, that make channel and creative teams faster, streamlining how they launch, optimize, and prove impact. You'll partner with senior team members to turn repetitive measurement work into repeatable systems, so the team spends less time on manual setup and more on insight. This is a technical marketer role requiring deep mobile measurement expertise, strong SQL skills, hands-on integration experience, and comfort building AI-enabled workflo

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Role We are hiring an experienced Senior Manager of Community Marketing to develop and launch Adyen’s first community programs. This hybrid role will be based in our San Francisco office, and reporting to the VP of Marketing, North America. This role is all about creating thoughtful experiences that build long-term trust and turn our customers into our strongest growth engine. As our first community marketer, you will create the vision and strategy for community marketing in North America, and will execute events and programs from end-to-end. You’ll partner with a group of cross-functional stakeholders (like marketing, strategy, sales, and account management teams) to make it happen. This is a unique opportunity to be the first in the role, build for the North America market, and create the global standard for how community marketing is done at Adyen. What You'll Do Develop the strategy for our first-ever community marketing program in North America. You’ll define our community vision, audience segmentation, program pillars, success metrics, and multi-year roadmap. Execute member engagement programs from end-to-end such as curated events (owned and sponsored), regional meetups, webinars, and user groups. Own community communications - Develop member-facing communications that drive awareness, engagement, and connection acr

The Role As a Senior Consultant you will have the opportunity to use your commercial awareness and professional expertise, along with leveraging the skills and expertise of others, to deliver the best possible experience and outcomes for our clients. Key Responsibilities Key team member working on insolvency, restructuring and liquidation engagements on a day-to-day basis Applying knowledge of relevant insolvency legislation to support case strategy and ensure compliance with regulatory requirements Collaborating on cross-border matters across our International Financial Centers (IFC) network which include Cayman Islands, British Virgin Islands, CARICOM, Hong Kong and The Channel Islands Providing day-to-day support to Senior Management Producing high quality client deliverables within planned timescales Supporting Senior Management in creating an inclusive environment Assisting in the running of business development and other marketing initiatives Assisting in preparing research documents, proposals and client delivery documents Building client relationship skills, technical expertise and sector knowledge Understanding the market, topical issues and our restructuring propositions Key Qualifications & Experience Basic Qualifications: Qualified with a recognized professional accounting designation (i.e. ACA, ACCA, CA, CPA, or equivalent) or insolvency qualification (i.e. CPI, JIEB, or equivalent) A minimum of two years audit, insolvency or financial advisory experience in a professional services or advisory firm Preferred Qualifications Undergraduate degree What can we offer you? New joiners are supported by an induction programme. As well as this we offer a whole host of benefits and rewards, including; International experience Competitive salary 25 days annual holiday Discretionary Bonus Scheme Pension plan (in line with local labour laws) Extensive investment in personal development & learning Comprehensive medical and dental scheme Regular soc

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Role We are looking for a Senior Product Manager who is passionate about driving the end-to-end testing experience for Adyen's global merchant base. Your team sits at the crossroads of quality of merchant’s integrations with Adyen, pre-live signaling, and testing capabilities and ensures that every merchant can validate their integration with confidence before going live. Today, your primary focus will be on payments simulation, a deeply complex domain spanning hundreds of payment methods across global markets, each with unique flows and behaviors. However, the scope of this role will rapidly expand to defining the product strategy for a holistic testing suite covering the entire Adyen platform covering not only payments but also Financial products, Uplift, Loyalty, Giving etc. You aren't just building test tooling; you are transforming a fragmented testing environment into a seamless, unified platform that gives merchants confidence to go live, faster and with higher quality integrations. Your mission spans the full testing lifecycle: from simulators and automated go-live validation to developer sandboxes, debugging tools, and AI-ready test suites. What You'll Do Own the Strategy: Define how merchants get confidence to go live on Adyen. Drive testability, accelerated feedback loops, and prescriptive guidance delivered through t

In the role of Senior Salesforce Developer, you will play a pivotal role within the Business Technology team, providing essential support across the Enterprise. Your responsibilities will involve creating highly secure, scalable, adaptable, and high-performing solutions. Reporting to the Director, you will work closely with product and technology teams to design, develop, test, iterate, and deploy new features, integrate systems, enhance existing features, and offer operational support. Additionally, you will independently conduct code reviews and guide junior team members towards improved design and the adoption of clean, standardized coding practices. WHAT YOU’LL DO: Build solutions in Salesforce.com leveraging Force.com, APEX, Lightning Web Components, Web Services, and APIs. Provide expertise and recommendation on when to use configuration vs. code vs off-the- shelf products. Support cross systems integrations through developing and configuring tools across native Salesforce ecosystem as well as other cloud technologies. Partner with bu siness owners to deliver tailored solutions that support business requirements, create a superlative user experience, and drive tangible business value. Actively engage and share insights in the planning and analysis of requirements for system enhancements, translating requirements into well-architecture solutions that best use the Salesforce platform and products. Analyze Salesforce tech debt, propose design and implement solutions. Function as technical lead: Provide Recommendations on configuration vs code Audit and document existing processes and technical designs, and identify areas for improvement Manage and provide support for other sales tools (e.g. LeanData, Gong and SalesLoft) Distill complex technical solutions into layman’s terms and communicate these in a clear and understandable way to stakeholders Function as Senior team member with the ability to guide and mentor more junior team members as it r

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Recruitment Manager To ensure a future with the best and most diverse talent for Adyen, we’re looking for an experienced leader to join our Global Recruitment Leadership Team in our Sao Paulo office. In this role you’ll be leading a team of Recruiters, in addition to being part of creating and driving our LATAM Talent Acquisition Strategy, while also contributing to our global strategy. This role is based out of our Sao Paolo office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles. What you’ll do Manage, mentor, and develop a team of Recruiters. Multiply knowledge and experience within the Global Recruitment Leadership Team as the Senior Recruitment Manager. Partner with top leaders across the Tech and Commercial functions to create and drive a Talent Acquisition strategy that ensures high quality candidate assessments and process efficiency. Lead global and local Recruiting projects on data usage, process improvements, DEI, rewards, employer branding, and candidate experience to constantly improve the Recruitment function. Use people data and insights to identify trends, spot challenges, and recommend data-driven improvements. Champion diversity, equity, and inclusion by supporting initiatives and cultivating inclusive team environments. Ensure hiring quality aligned with

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Customer Experience Engineering Team builds the internal and external technologies that scale Snowflake’s global support and sales organizations. We empower our technical experts by providing the advanced tools they need to resolve complex issues and drive customer success. Our team specializes in software engineering, data-driven decisions, ML, and LLM-based solutions . We build production-grade systems to automate manual processes and augment the capabilities of our technical staff. Our current focus includes: LLMs : Developing and deploying LLM and agent-based architectures for streamlining troubleshooting Scalable Evaluations : Implementing large-scale evaluations to ensure the quality and reliability of our internal and external tools Process Automation : Designing intelligent workflows that eliminate bottlenecks and allow our experts to focus on the most technical aspects of the Snowflake platform Incident discovery: using embeddings, LLMs, clustering, and agents to detect potential widespread issues more quickly Now, the team is growing, and we are looking for a Software Engineer to join us. In this role, you will work closely with the state of the art LLM models, fine-tune them, develop agents, apply various clusterings, summarizations, embeddings, and so on. Ev

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Content Writer, Global Adyen is hiring a senior content writer who is organized, self-driven and good with people. You will work from our Amsterdam office for our global content team, reporting to the Global Content Lead. This role exists to produce content that serves Adyen’s business and marketing goals while staying true to our brand. You deliver compelling copy that measurably strengthens our value proposition, our marketing strategy and our brand. You will take on complex projects, where long-form skill, narrative depth and storytelling backed by data set Adyen apart. The right person has a track record of turning briefs into strong content, whatever the objective. Long-form is your core strength. You are also comfortable with short-form and SEO. You work well with the people across the company and you manage projects with discipline. What you’ll do Write thought leadership, brand narratives, editorial series and other long-form pieces that strengthen Adyen’s authority and make the brand more distinctive. You also pick up other copy needs as they arise. Show real command of long-form, short-form and SEO writing, with long-form editorial as your specialism. Connect every content initiative to commercial goals and the wider content strategy, and show that you understand business, marketing and brand priorities each time yo

About the Team DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact. We are a highly senior team composed of former pioneers from a variety of different robotics industries. As of 2025, DoorDash has completed 10B lifetime deliveries. We’re focused on how to do the next 10B even better. About the Role We are seeking a highly motivated Systems Engineer to help shape the architecture and integration of our next-generation delivery platforms. In this role, you will define system requirements, interfaces, and verification strategies that connect diverse hardware, software, and operational teams into a cohesive, safe, and reliable system. You will translate high-level business and mission objectives into clear engineering specifications, ensuring our delivery platform meets performance, safety, and regulatory goals. The ideal candidate brings a strong background in complex system development, with experience in aerospace, autonomous vehicles, or other safety-critical domains, and thrives in a collaborative, fast-paced environment where clear thinking and systems-level perspective drive success. You’re excited about this opportunity because you will… Define system requirements and interfaces for delivery platforms, translating business and operational goals into verifiable technical requirements Develop and maintain system architecture and interface control documents that allocate functionality, performance, and safety constraints across subsystems and components. Lead trade studies and technical risk assessments to evaluate design options and make data-driven recommendations balancing various objectives Create verification & validation strategies (test pl