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Senior Technical Support Representative Jobs

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Explore current senior technical support representative jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Palantir
📍 United States• Full-time• Hybrid• $135K – $200K/yr
6mo ago

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Our Product Development organization is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product. Our infrastructure teams are responsible for the lowest layers of our software stack, often focused on database technologies, distributed systems, large scale data systems, security, and application infrastructure. As a Software Engineer on infrastructure working on our Foundry platform, you'll contribute high-quality code to underpin Palantir Foundry and Gotham with performant, secure, and scalable building blocks, enabling products deployed to the most important institutions in the public and private sector. You'll build the foundational capabilities that power our products used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters, in countries around the world. We’re hiring engineers who are passionate about solving real-world problems and empowerin

pythonjavakubernetes
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P
Palantir
📍 United States• Full-time• Hybrid• $135K – $200K/yr
6mo ago

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Backend Software Engineers at Palantir build software at scale to transform how organisations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Your day-to-day workflow will vary, adapting to the requirements of our users and the technical challenges that arise. One day, you may find yourself collaborating with other engineers to architect a new system that enables a novel workflow, the next you could be fine-tuning performance to enable low-latency operational outcomes. Our Product Development organisation is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product and work collaboratively to build cross functional capabilities, streamline user workflows and continuously improve our software's efficiency and reliability. We’re hiring engineers who are passionate about solving real-world problems and empowering both developers and end-users to work optimally. If you’re motivated to develop reliable, performant, and scalable systems, and to design robust APIs and primitives, this role offers the opportunity to make a sig

pythonjavadocker
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A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Backend Software Engineers at Palantir build software at scale to transform how organisations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Your day-to-day workflow will vary, adapting to the requirements of our users and the technical challenges that arise. One day, you may find yourself collaborating with other engineers to architect a new system that enables a novel workflow, the next you could be fine-tuning performance to enable low-latency operational outcomes. Our Product Development organisation is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product and work collaboratively to build cross functional capabilities, streamline user workflows and continuously improve our software's efficiency and reliability. We’re hiring engineers who are passionate about solving real-world problems and empowering both developers and end-users to work optimally. If you’re motivated to develop reliable, performant, and scalable systems, and to design robust APIs and primitives, this role offers the opportunity to make a sig

pythonjavadocker
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SIXGEN’s mission is to deliver agile, mission-ready cybersecurity solutions that empower government and critical infrastructure organizations to stay ahead of advanced cyber threats. We combine innovation, deep expertise, and cutting-edge capabilities to uncover vulnerabilities, protect vital systems, and ensure operational superiority in an ever-evolving digital landscape. POSITION OVERVIEW Position: Software Engineer Job Type: Full-time Location: Ft. Meade, MD Clearance Requirements: Active TS/SCI with Polygraph required Work Schedule: 5 days per week onsite Travel Requirements: None Experience: 14+ years WHAT YOU'LL DO We are seeking a Software Engineer to support the implementation, troubleshooting, maintenance, and ongoing support of agile software development efforts focused on modernizing systems. This role requires applying advanced software engineering principles, theories, and concepts while contributing to the development of new approaches and solutions. The ideal candidate will tackle highly complex technical challenges, operate with significant autonomy, and provide technical leadership and mentorship to team members when needed. KEY RESPONSIBILITIES Software Development Design, develop, modify, and implement software applications using agile development methodologies. Write source code for new applications and enhance existing software solutions. Utilize both front-end and back-end technologies to develop complete software solutions. Support the modernization, maintenance, and enhancement of existing systems. Engineering & Technical Problem Solving Apply advanced software engineering principles to solve complex technical challenges. Develop innovative approaches and solutions to meet mission requirements. Contribute to software architecture, integration efforts, and application development activities. Collaborate across cross-functional teams to deliver effective solutions. Team Collaboration & Leadership Work closely with technical teams in a

javascriptpythonjava
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A
7mo ago

Anyfin is building the next generation of consumer finance. We’re profitable, scaling quickly and now operating with a banking license which opens up a lot of technical complexity. We’re looking for a senior cloud engineer who enjoys moving fast, taking real ownership and building systems that actually have an impact. If that sounds like your kind of environment, keep reading. Because honestly, it’s not a role for everyone. Small team, high responsibility We hire carefully. We’re not a company that grows by adding headcount everywhere, we grow by keeping the bar high and building a team where every person matters. This isn’t a place where you disappear into a big org. If you join, you’ll have real influence on what we build and how we build it. What you’ll do Designing, deploying and operating cloud infrastructure and services on GCP to support scalable and reliable systems. Building, optimizing and scaling backend systems with a cloud-first mindset, using Node.js and SQL (Postgres). Contributing to system architecture to ensure cloud scalability, reliability and maintainability of financial systems. Collaborating closely with cross-functional teams to shape both product direction and business strategy. Sharing cloud and infrastructure expertise with the team while promoting best practices. Our main stack is TypeScript, Node.js, React, React Native running on Google Cloud Platform. How we think about building We’re pragmatic. We like speed, but we also care about building things that last. AI isn’t a side tool here. It’s embedded in how we work helping engineers move faster, reduce friction and focus on solving meaningful problems. We’re looking for engineers who are curious about that shift and want to be part of it, rather than people who feel like good engineering means doing everything the hard way. No ego. Just good judgment and high output. You’ll thrive here if you… Have solid experience building backend systems with cloud-first practices and working with clo

typescriptpythonreact
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Anyfin is building the next generation of consumer finance. We’re profitable, scaling quickly, and now operating with a banking license which opens up a lot of technical complexity. We’re looking for a senior backend engineer with cloud experience who enjoys moving fast, taking real ownership, and building things that actually have an impact. If that sounds like your kind of environment, keep reading. Because honestly, it’s not a role for everyone. Small team, high responsibility We hire carefully. We’re not a company that grows by adding headcount everywhere, we grow by keeping the bar high and building a team where every person matters. This isn’t a place where you disappear into a big org. If you join, you’ll have real influence on what we build and how we build it. What you’ll do Building, optimizing and scaling robust financial backend systems using Node.js and SQL (Postgres) Working primarily in the backend while contributing to our cloud infrastructure, helping design and operate systems across networking, servers and database architectures to support scalable and reliable services. Contributing to system architecture to ensure scalability, reliability, and long-term maintainability of financial systems. Collaborating closely with cross-functional teams to shape both product direction and business strategy. Sharing backend expertise with the team while promoting best practices, along with strong cloud and infrastructure competence. Our main stack is TypeScript, Node.js, React, React Native running on Google Cloud Platform. How we think about building We’re pragmatic. We like speed, but we also care about building things that last. AI isn’t a side tool here. It’s embedded in how we work helping engineers move faster, reduce friction and focus on solving meaningful problems. We’re looking for engineers who are curious about that shift and want to be part of it, rather than people who feel like good engineering means doing everything the hard way. No ego. Just g

typescriptpythonreact
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A
Adyen
📍 Chicago• $180K – $243K/yr
7mo ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Storage Team This team is part of our Platform Engineering Solution. The purpose of Platform Engineering is to enable Adyen engineers to autonomously build and support secure, scalable and reliable applications with high speed and quality through a common technology ecosystem. As a storage engineer of our Storage team in Chicago, you will be responsible for designing, implementing, managing, and maintaining data storage systems and solutions.This role involves the end-to-end management of our organization's data storage infrastructure. This includes strategic design for scalability, hands-on implementation and integration, continuous performance monitoring, capacity planning, security, and troubleshooting. It also requires proactive maintenance with updates, backups, disaster recovery, and planning for future growth by evaluating and recommending new technologies for data availability, reliability, and efficiency. Sounds exciting? Keep reading! What You’ll Do: Design and deploy storage infrastructure (SAN, NAS, DAS, Object Storage) in accordance with organizational needs. Monitor and maintain storage systems to guarantee optimal performance, availability, and reliability. Perform capacity planning and forecasting for future storage needs. Develop and implement strategies for backup, replication, and dis

pythonawslinux
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A
Adyen
📍 Singapore• Full-time
7mo ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Content Manager Adyen is looking for a strategic, hands-on and collaborative senior content manager to own and evolve Adyen’s editorial voice across APAC. You will define how Adyen’s story is told in one of the world's most dynamic fintech landscapes. You will set the standard for how content drives commercial impact, brand authority, and audience growth in the region. This role is focused on owning the strategy, execution, and continuous optimization of Adyen’s content marketing in APAC. You will act as the regional authority on content — setting direction, elevating quality, and ensuring all output ladders up to measurable business impact. You are a master storyteller who can pivot from writing technical white papers to crafting high-engagement LinkedIn posts, with a strong commercial mindset ensuring every piece of content serves a purpose. What you'll do Regional content and market entry strategy : Own and evolve Adyen’s APAC content roadmap. Identify strategic opportunities and define how we show up across markets, creating localized content strategies that resonate across diverse regulatory and cultural environments. AI & scalability : Leverage AI to scale output and improve efficiency. Build smarter workflows without compromising quality. Social & thought leadership : Own APAC’s social and thought leadership st

aigoexcel
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A
Adyen
📍 Chicago• $180K – $243K/yr
7mo ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior CI/CD Engineer Adyen is looking for an Infrastructure Developer for the In-Person-Payments Tooling team in Chicago. This role focuses on CI/CD Engineering, ensuring smooth and efficient software development and deployment processes, with a key area being Android / iOS development. You will be instrumental in creating and maintaining CI/CD systems and developing infrastructure tooling, essentially acting as the "glue" that binds code and infrastructure together. The position involves working on CI/CD for Android and iOS app development. The primary function is developing tools and applications to manage and interact with the Software Development Lifecycle (SDLC) to provide an elevated SDLC experience for the organization. This work involves close collaboration with developers, as well as teams building our on-premises infrastructure, including Kubernetes clusters, the Hashicorp stack, and our private cloud. You will be pivotal in ensuring our software development and deployment processes are smooth and efficient by creating and maintaining CI/CD systems and developing infrastructure tooling. What you’ll do Design and implement CI/CD pipelines for Android and iOS applications using tools like GitLab CI, Gradle, KMP, Develocity and Android Native Plugin. Automate build processes for multiple build variants, flavors, and configur

pythonkuberneteslinux
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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. The people of Adyen are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Platform Engineer - Observability We are looking for an experienced Observability Infrastructure Engineer to join our Platform Engineering organization. You will be part of the team responsible for building and running Observability pillars on premise and on Kubernetes. Our systems collect, process, and store the logs, metrics, and traces that allow hundreds of product teams to monitor their services in real time. This is a role for a builder and a problem solver who enjoys deep technical troubleshooting across distributed systems and then turns recurring issues into automated, repeatable solutions. You will work in a large-scale environment where we manage petabytes of data and thousands of servers. We are currently in the middle of a major transformation: focusing on automation of operations and enabling self service for our users. What you will do Build the next generation of our platform: Design and implement the future architecture of our logging and metrics systems. You will play a key role in redesigning our infrastructure to support new global regions, ensuring data isolation and regulatory compliance in different geographies, and more. Own infrastructure operations: You will take full ownership of our hybrid infrastructure, managing the lifecycle of over 1,500 servers across both bare-metal

pythonkuberneteslinux
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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Tech & Security Regulatory Officer Adyen is looking for a Senior Tech & Security Regulatory Officer to join the tech regulatory team within the Platform Engineering group. The Platform Engineering group enables our internal engineering teams to quickly and autonomously build products for our customers, at massive scale and speed. As a Senior Tech and Security Regulatory Officer in Platform Engineering, you are responsible for ensuring that our products and services comply with APAC regulations and laws. You actively engage, bring together, and communicate with people from various teams to be successful in ensuring continued compliance of products and services. What you’ll do Representing the company in technology and cybersecurity related discussions with APAC regulators and manage requests from regulators and auditors to ensure successful audit cycles/certifications (e.g. RBI audits, MAS audits, BNM audits, system audits (SAR), ISO Audits, PCI-DSS, SOC 1 & 2 audits, banking partner audits, network audits, statutory auditors) Ensuring processes (such as network access management, admin account management, key management, security detection and monitoring, incident management, business continuity management) comply with regulatory requirements and technology risks are mitigated Representing the company in dis

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Commercial Finance Business Partner Seeking a strategic thinker with 8-10+ years of experience in strategic or commercial finance, ideally within a high-growth fintech or technology environment. The ideal candidate must possess exceptional analytical capability to translate complex data into actionable insights, while maintaining the strong commercial instinct needed to partner effectively with senior leadership. This role requires a unique balance of financial rigor and a pragmatic, entrepreneurial mindset to drive and scale commercial strategy in a dynamic landscape. What You’ll Do: Build strong collaborative relationships with commercial leadership in the North America business to define and drive commercial and financial strategy, aligned with Adyen’s long-term growth drivers; Lead complex, full-funnel commercial performance analysis to assess growth drivers, strategic initiatives, go-to-market decisions, translating data into executive-level insights; Provide critical challenge and thought partnership on high-impact commercial decisions, ensuring robust and balanced trade-off evaluation; Lead North America’s Commercial planning and goal setting by partnering with regional leaders to define, track, and review commercial goals across the funnel following the global methodology. Who You Are: 8-

sqlPower BITableau
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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Commercial Partnerships Manager, Private Equity and Venture Capital We are looking for a Senior Commercial Partnerships Manager to own, scale, and lead our Financial Sponsor (PE/VC) Partnerships channel. In this senior role, you will not only manage a portfolio of high-value PE/VC sponsors but will also be responsible for defining the regional sponsor strategy, building a repeatable playbook, and mentoring/guiding mid-level Commercial Partnership Managers on the team. You will act as the principal liaison between top-tier global Private Equity firms, their portfolio companies (Portcos), and Adyen's executive leadership and commercial teams. Your goal is to institutionalize payment optimization and embedded finance as a core value-creation lever for our sponsor partners, driving high-velocity referrals and long-term enterprise growth. What you’ll do Strategic Leadership: Define and execute the commercial go-to-market strategy for a portfolio of PE/VC firms in North America. Design repeatable partnership motions for sponsor engagement, portfolio mapping, and co-selling. Mega-Fund Management: Directly cultivate and scale relationships with Tier-1 mega-funds, large-cap PE firms, and influential Operating Partners (Tech/Digital/Value Creation). Consultative Value Creation: Educate PE Deal and Operating teams on how Adyen's single

M
8mo ago

MongoDB is seeking a Senior Software Engineer to join the Atlas Clusters Organization. The organization is responsible for building MongoDB Atlas, our database as a service offering and fastest growing product. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. This includes developing software to interface with the three major cloud providers (AWS, Azure, and GCP) in order to bring security, durability, availability, and performance to all deployments of MongoDB. We are forming a new Atlas Clusters team in the Dublin area. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What you’ll do Build and design new features for MongoDB Atlas Contribute to and lead complex technical projects Work with stakeholders throughout MongoDB to build our roadmap and product offerings Work with customers and support engineers to fix issues and become part of our on-call rotation Collaborate with team members to develop our codebase, best practices, and design principles Foster an inclusive and respectful work environment according to MongoDB's Core Values We’re looking for someone who Has at least 6 years of professional software development experience Is skilled at writing large-scale, distributed backend systems in a compiled language (Go, Java, C#, etc.). Has experience with at least one major cloud provider technology (AWS, Azure, GCP) Has led the launch of a new module and maintained it in production Is eager to solve tough problems Has excellent communication skills Is curious, collaborative, and motivated Success Measures In 3 months, you'll have shipped code into production and collaborated with the team to solve tough problems In 6 months, you'll have contributed to a large project and joined our on-call rotation In 12 months, you'll have designed new features, led development work, and become a go-to expert on parts of the system About MongoDB MongoDB is built for

javamongodbaws
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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. The people of Adyen are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Financial Products The Financial Products solution is responsible for all financial products that we offer on top of payments processing to our customers. Examples of these are our Banking, Issuing, Fx, and Capital products. Whether we work with large partner platforms, medium sized local merchants, or major international enterprise businesses, our products need to meet our clients expectations and seamlessly fit into their systems. What you’ll do: Work on complex technical projects from requirements analysis through design, implementation, testing and launch into production. Be hands-on and contribute to the implementation. Identify and improve parts of the platform to make it more robust and scalable. Bring your own point of view on best engineering practices. Your code will be used at scale and you are expected to think in that mindset when building features. We launch fast and iterate often. Concretely, this means that within your first few weeks, you will bring live functionalities that impact many merchants and shoppers. Build APIs and tooling according to quality principles such as performance and code quality. Collaborate across teams and time zones to get projects over the finish line. Who you are: Familiar with complex large scale distributed systems. You have experience with Java,

javasqlpostgresql
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