Senior Technical Support Representative Jobs

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Sanctions Compliance Senior Specialist role will be responsible for performing Level 2 escalation reviews of sanctions-related customer and transaction screening alerts for fiat and cryptocurrency, and determining the appropriate course of action in instances of a potential match. In addition, the AML Sanctions Compliance Senior Specialist will assist with the provision of sanctions-related advice and guidance regarding sanctions laws impacting financial crime investigations across SoFi’s diverse products and services, including by providing guidance to the Level 1 team supporting customer and transaction screening as well as on-chain investigations related to sanctions. The AML Sanctions Compliance Senior Specialist will also assist with the drafting of sanctions compliance policies and procedures, and help execute ad-hoc projects. What you’ll do: Conduct customer and transaction-related sanctions monitoring activities, ensuring that alert determinations (fiat and cryptocurrency) are appropriate, fully supported, and documented. Make the final decision on alert/case dispositioning, escalating potential true matches to management, and taking mitigating actions as needed according to procedures Respond to sanctions-related escalations from various business units or compliance teams, inclu

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . CSE SRE – DBA Focus Job Description As a Software Dev Senior Engineer, you will own the reliability, scalability, and operational excellence of our Cloud-based services. You will define and enforce reliability standards, drive the adoption of SRE practices across engineering teams, and build the systems and tooling that keep our production infrastructure healthy. We follow a DevOps model: Development and Operations teams are integrated, and the SRE function acts as the reliability layer — setting Service Level Objectives, managing error alerts, and continuously reducing toil through engineering. Key Responsibilities: Lead on call response and triage – help design and lead the 24x7 response team for triage and rally engineering to address service degradation, facilitating process and communications along the way Define, publish, and continuously refine Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) for all critical services, partnering with product and engineering leadership. Own the error management practices, including monitoring and alerting, and surfacing notable errors to the development team Lead the design and implementation of comprehensive ob

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY Are you ready to make a real impact? We’re looking for a Client Sales Senior Manager to join our dynamic Client Sales team in Italy! At Wellhub, our Sales team is the heartbeat of our growth, driving new customer acquisition and expanding our reach across the Italian market. In this pivotal role, you’ll focus on building strategic partnerships with Enterprise prospects, crafting tailored solutions to meet their unique challenges. This is more than just a job , It's a significant opportunity for both professional and financial growth, with a competitive compensation package that directly rewards your results. If you’re a collaborative go-getter who thrives in a fast-paced environment and is passionate about creating positive client relationships, we want to hear from you! YOUR IMPACT Complex Deal Closer: Leverage your experience in SaaS and complex sales to successfully close high-value deals, regularly exceeding six figures, while showcasing a deep understanding of clients needs and strategic growth opportunities. Strategic Opportunity Builder: Develop and implement proactive strategies to source new opportunities and build a robust pip

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Role Summary: As an Advanced Packaging Characterization Engineer within Advanced Packaging Technology Development (APTD), your responsibilities include but are not limited to providing package development characterization and failure analysis support for development test vehicles, qualifications, customer returns, new product introduction, and general test failures. You are the domain expert on advanced packaging characterization methodology and responsible for establishing relevant analysis methods needed to support technology development. You will also have a thorough understanding of product package assembly and process flow, to work with Process Integration, Process Development, and Product Engineering groups ensuring failures are classified and root cause fixes implemented. Main Responsibilities: Conduct Electrical and PFA Characterization Perform electrical fault analysis to pin-point hot

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Dental Network Relations Senior Analyst, is the liaison between Aetna and an assigned group of DSOs. This role acts as a resource for all dental products (DHMO, PPO, Medicare) to DSO leadership and staff, providers, sales, and marketing to aid in the achievement of Aetna Key Performance Measures. This person serves as a subject matter expert, demonstrating a strong understanding of Aetna’s Dental Products and market position. The Senior Analyst negotiates provider contract language and compensation. This role is also responsible to work cross functionally to resolve provider concerns, document resolution, and effectively communicate to all parties. Responsible for account management of DSOs and large dental groups to support network strategic initiatives. Negotiates contracts at all organizational levels. Strong emphasis on analysis to develop cost-of-care strategy. Solid focus on data analytics to identify cost savings opportunities Collaborates cross-functionally to resolve provider issues with the utmost urgency. Recruits providers as needed to attain network expansion and meet access needs. Communicates early warning signs of potential issues/risks to management. Required Qualifications: 2+ years of experience in provider relations, network management, healthcare contracting, dental insurance, o

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Dental Network Relations Senior Analyst, is the liaison between Aetna and an assigned group of DSOs. This role acts as a resource for all dental products (DHMO, PPO, Medicare) to DSO leadership and staff, providers, sales, and marketing to aid in the achievement of Aetna Key Performance Measures. This person serves as a subject matter expert, demonstrating a strong understanding of Aetna’s Dental Products and market position. The Senior Analyst negotiates provider contract language and compensation. This role is also responsible to work cross functionally to resolve provider concerns, document resolution, and effectively communicate to all parties. Responsible for account management of DSOs and large dental groups to support network strategic initiatives. Negotiates contracts at all organizational levels. Strong emphasis on analysis to develop cost-of-care strategy. Solid focus on data analytics to identify cost savings opportunities Collaborates cross-functionally to resolve provider issues with the utmost urgency. Recruits providers as needed to attain network expansion and meet access needs. Communicates early warning signs of potential issues/risks to management. Required Qualifications: 2+ years of experience in provider relations, network management, healthcare contracting, dental insurance, o

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Dental Network Relations Senior Analyst, is the liaison between Aetna and an assigned group of DSOs. This role acts as a resource for all dental products (DHMO, PPO, Medicare) to DSO leadership and staff, providers, sales, and marketing to aid in the achievement of Aetna Key Performance Measures. This person serves as a subject matter expert, demonstrating a strong understanding of Aetna’s Dental Products and market position. The Senior Analyst negotiates provider contract language and compensation. This role is also responsible to work cross functionally to resolve provider concerns, document resolution, and effectively communicate to all parties. Responsible for account management of DSOs and large dental groups to support network strategic initiatives. Negotiates contracts at all organizational levels. Strong emphasis on analysis to develop cost-of-care strategy. Solid focus on data analytics to identify cost savings opportunities Collaborates cross-functionally to resolve provider issues with the utmost urgency. Recruits providers as needed to attain network expansion and meet access needs. Communicates early warning signs of potential issues/risks to management. Required Qualifications: 2+ years of experience in provider relations, network management, healthcare contracting, dental insura

Configuration Management Specialist (Senior) Company: The Boeing Company Boeing Space, Intelligence & Weapons Systems (SI&WS) in Seal Beach California or Colorado Springs, Colorado, is seeking an Configuration Management Specialist (Senior) to support the ESS – MPA Phase 3 Program. Responsibilities of this position include but not limited to oversee and review of software and hardware documentation for internal consistency and adherence to Boeing and program standards, oversee configuration control of work products, generating CM records as evidence of adherence to CM plans and Boeing standards, verifies accuracy of deliveries, both internal and external, support Change Boards, and responds to internal audits and customer queries. This position requires the CM representative to lead the CM activities for the program and also be responsible for maintaining large number of documents. This position is expected to be 100% onsite in Seal Beach CA or Colorado Springs CO This position also requires the person to have an active DOD-Top Secret Clearance . Position Responsibilities: Oversee and review software and hardware documentation for internal consistency and adherence to Boeing and program standards. Oversee configuration control of work products. Generate CM records as evidence of adherence to CM plans and Boeing standards. Verify accuracy of deliverables, both internal and external. Support Change Boards. Respond to internal audits and customer queries. Lead CM activities for the program and maintain a large number of documents. This position is expected to be fully on site in Seal Beach, California or Colorado Springs, CO. <

Citi's Equity Research team is looking for an Associate with strong financial fundamentals, intellectual curiosity and a genuine interest in investing. You’ll develop company expertise, financial modeling skills, and investment insights while covering one of the most dynamic sectors in the global market. Previous experience covering the Technology sector is not required, we welcome candidates from other industries who are excited to learn and transition into areas such as Semis, Networking, Hardware, Quantum and other technology subsectors. Responsibilities Support senior analysts in researching companies across the Technology & Communications sector. Build and maintain financial models, valuation analyses, and earnings forecasts. Analyze company financial statements, industry trends, competitive positioning, and market developments. Assist with writing research reports, earnings previews and recaps, thematic reports, and investment recommendations. Participate in earnings calls, company meetings, industry conferences, and investor events. Monitor news flow, financial results, and industry developments to identify investment opportunities and risks. Prepare presentation materials and research supporting client discussions. Collaborate closely with senior analysts while developing deeper sector expertise and research skills. Contribute to a collaborative team environment while maintaining high standards of accuracy, integrity, and professional Required Qualifications & Skills 2 to 3 years of experience in Equity Research, Investment Banking, Corporate Finance, Asset Management, Valuation, or another financial markets-related role. Strong understanding of financial statements, accounting fundamentals, and corporate finance. Experience building financial models and performing com

Treasury is leading a Finance wide capability for an AI-augmented operational model and process for variance analysis; this role will support the execution of that effort, providing key domain expertise and execution support. Day-to-day, the candidate will act as a key business contributor for the OM / AI capability build, supporting the delivery of the variance analysis process — including a prototype to be leveraged across Finance. This includes assisting in the definition of use case requirements, validating outputs, and helping to ensure the resulting tooling is fit for finance-wide reuse. The output of this work will contribute to establishing the reusable OM / AI pattern that subsequent Finance teams will adopt. This role requires an understanding of OM and AI strategic direction of the Finance function, combined with a solid conceptual/practical grounding in Liquidity Operations process. Excellent communication and collaboration skills are required in order to work effectively with internal stakeholders across various levels. Impact reflects professional influence on the business and close interaction with other functions and businesses. Responsibilities • Support the development and implementation of AI tooling to help establish a Finance wide common capability for variance analysis, including daily and periodic identification, root-cause analysis, and escalation of material variances across product, entity, and currency dimensions. • Collaborate within Treasury, across Finance, and with Technology to identify consistent attribution of variance drivers — including intra-day movements, and operational breaks. • Assist in preparing and presenting executive-level commentary and analysis to senior management on progress. • Contribute to the operating model process including supporting the documentation of escalation paths and process flows. Qualifications • 10&#43; years of experien

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Senior Media Activation Executive About the role The Media Activation team is responsible for providing thoughtful and exciting recommendations for Search, Social, Display, and Video, owning supplier relationships, and then executing those recommendations expertly. The Media Activation team leverages their mastery of each channel to make sure its recommendations are consistently excellent and innovative, and that in-channel performance and data integrity is maximized. Some of the things we’d like you to do: Audience research in syndicated and 1st party data sources Managing campaign launches across all relevant channels Responsible for In-flight campaign optimisation and hygiene to improve performance Responsible for producing campaign reports, including daily pacing, data inputting and providing insightful commentary and recommendations for clients Ensuring platform accounts align to all channel best practices, and also contributing to the ongoing evolution of best practice for your primary channel Providing assistance for new starters Interact effectively within your client team, and with the client

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Growth Finance team partners with Robinhood’s Growth and Marketing organizations to guide investment decisions and help drive efficient, sustainable customer and asset growth. We provide financial and strategic insights across customer acquisition, marketing, promotions, and product-led growth initiatives, with a focus on growing Net Funded Accounts, Net Deposits, and Gold subscribers. As a Finance & Strategy Senior Analyst, Growth & Marketing, you will be a key Finance partner to the Growth and Marketing organizations, combining financial modeling, analytics, and business judgment to inform investment decisions. You will independently own high-impact analyses and leadership reporting, while helping modernize and scale Finance processes through automation and AI. This role is based in our Menlo Park, CA, New York, NY or Chicago, IL offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Own key Growt

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary **Qualified candidates will sit in either Texas or Atlanta, Georgia area due to book of business** The NAT Accounts Senior Director of Account Management leads a team of Account Executives supporting large, complex National Accounts. This leader is responsible for customer retention, profitable growth, client satisfaction, account strategy, and effective execution across an assigned portfolio. The Senior Director partners with Sales, Client Management, Underwriting, Operations, Network, Clinical, Product, and other enterprise teams to address customer needs, manage business risks, and deliver measurable value. The role requires strong healthcare-industry knowledge, sound business judgment, executive-level communication, and the ability to lead through a complex organization. **In addition to a base salary, this opportunity is eligible for Sales Incentive Compensation &#43; Stock options* * What you will do Lead, coach, and develop a high-performing team of Account Executives. Establish clear priorities, performance expectations, and accountability across the team. Oversee customer strategies focused on retention, growth, financial performance, member experience, and client satisfaction. Identify customer and portfolio risks early and lead the development of mitigation plans. Build

To manage and control all store and warehouse operations, ensuring efficient receipt, storage, preservation, issuance, and inventory control of materials, spare parts, consumables, and equipment while maintaining optimum inventory levels and compliance with company policies and safety standards. Source: Adani Group | Job ID: 58757

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift WHY BOX NEEDS YOU Box is building a modern, AI-first Strategic Sourcing and Procurement Intelligence & Operations organization that makes it easier for Boxers to buy, travel, and manage spend — while creating value, maintaining strong controls, and managing risk. We're looking for a Senior Team Manager to lead the team, systems, and programs powering Box's procurement and spend experience — with operational ownership of Zip, Navan, and Brex, spanning procurement intake and workflows, business travel and expense, and corporate cards. This is a problem-solving and operational leadership role, not an administrative one. You'll identify root causes behind operational challenges and turn complex or ambiguous problems into scalable solutions — partnering