Service Manager Jobs

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The strongest enterprise and mid-market marketing doesn't lead with a product — it leads with the problem a buyer already has. A hospital administrator isn't looking for "Lyft Concierge"; they're looking to reduce missed appointments. An auto dealer principal isn't looking for a rideshare product; they're looking to keep loaner logistics from costing them revenue. We are in the process of revising our go-to-market for Lyft Business to organize around these audiences and their transportation problems, with Concierge, Lyft Pass, Business Profiles, and our Business Travel products positioned as the answer to a clearly named pain point by customer profile. We're hiring an Industry Marketing Manager to build that audience-first structure for our priority verticals, starting with Healthcare and Automotive , across both mid-market and enterprise segments. You'll own the vertical narrative and the content, demand generation strategy, and enablement that will drive marketing-attributable revenue. The primary function of this role is to build and lead vertical-specific go-to-market (GTM) motions for our mid-market and Enterprise business — bringing together vertical-specific content, demand generation, and sales enablement into a coherent, audience-first strategy. Responsibilities: Own vertical strategy and integrated programs Design and execute large, orchestrated tentpole programs for our priority verticals (no more than 2 per quarter) — multichannel activation spanning digital, live events, paid media, social, and press — that bring our value proposition and industry point of view to life for a defined buyer (e.g., hospital CFO, healthcare operations leader, dealer principal/service manager). Build and maintain a thought leadership agenda for each prioritized vertical: original research, proof p

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. RIDE is seeking a hardworking Field Technician for the Customer Service Department. The field technician will be responsible for working at Customer facilities diagnosing and repairing buses/trucks under warranty and performing Customer support and campaigns required by RIDE or the Customer vehicles. JOB DESCRIPTION Under general supervision of the Customer Service Manager or Supervisor, the Technician will complete work assignments at Customer facilities, BYD Locations and may be asked to perform other maintenance duties as assigned. Perform diagnosis and repairs of warranty related issues. Provide Customer interface and reports on field maintenance activities. Determine, coordinate, manage resources required to meet set goals and assign resource workflows in the CRM. Responds to Customer requests, comments or complaints as needed. Assist Customer with maintenance related issues. Order parts as needed, coordinates repair and provides daily Service reports/Parts requisitions as needed. Air brake systems and the ability to troubleshoot problems with the air valves. Suspension diagnostics relating to air suspension, track bars, leveling valves. Heavy-duty ABS systems diagnostics and repairs. Ability to replace heavy-duty brake rotors, pads, and air disc calipers. Coordinates new vehicle delivery acceptance with Customers in US and Canada Provide daily status reporting to Customer Service Manager/Supervisor. Follows up with Parts clerks for parts availability and ETA. REQUIREMENT Knowledge of transit bus maintenance operations and field service support. Ideal candidates will have a minimum of two years’ experience. ASE Transit Bus Certifications Transit bus Technician experience, preferably working in a field service environment. Exp

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Electronics, a division of Marksman Titan Security Group, provides electronic security system installation and service and is looking for an experienced Security and CCTV System Installer/Technician III. We are in one of the fastest growing industries, operating in a highly entrepreneurial environment, and searching for talent! The Security and CCTV Service Technician position reports to the Service Manager and Operations Manager. Duties/responsibilities include but are not limited to: 3 plus years of experience in servicing and configuring Enterprise Level Access Control Systems, DDE Elevator Integrations, Enterprise LevelIP CCTV Systems, DVR’s & NVR’s, Burglar Alarms, Intercom systems, Telephone Entry Systems, and associated Travel to customer sites in company provided vehicle throughout Chicagoland Area, Southern Wisconsin, and Northwest Indiana. Diagnose and repair equipment and configurations. Interface with customer personnel developing relationships and demonstrating systems; providing training as needed. Use technical manuals and interface with the manufacturer’s technical support to troubleshoot problems Other duties as assigned Education and/or Experience : Associates

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Remote UK | 💰£40,400 - £51,050 (12 Month Fixed Term Contract) + Benefits ✨ ⭐ Our Workforce Management (WFM) team This is an excellent opportunity to step into a key Senior Service Analyst role on a 12-month fixed-term contract. You'll report to the WFM Service Manager and play a vital role in using data-driven insights to perfectly staff our customer operations and service teams. You will be a strong individual contributor, taking ownership of problems and leading on the design and implementation of solutions from start to finish. We are looking for someone with strong data skills to perform in-depth analysis, automate processes, and create independent Management Information (MI) and dashboards to support operations. You will help us comfortably navigate challenging trade-offs to achieve our goals while giving our customers the best experience possible. 🔑 You'll play a key role in: Executive Communication & Reporting: You will compile data-driven reports that provide key insights and actions for senior stakeholders, including weekly reporting, Monthly Business Reviews (MBRs), Ops Monitoring, and Domain Weekly Business Revie

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description Micron is seeking an IT Field Service Technician who will support large-scale manufacturing environment with an emphasis on reliability, performance, and customer-focused service delivery. This role serves as a key technical contributor and provides backup support to the IT Field Service Manager, working closely with cross-functional IT teams to ensure consistent and effective technology operations across the organization. The Field Services Technician delivers advanced end-user computing support, oversees hardware deployments, resolves complex technical issues, and supports network connectivity. This position requires strong technical depth, leadership ability, and the capacity to assume limited management responsibilities. The successful candidate will contribute to service quality improvements, process optimization, and act as a technical escalation point for the team. You will exhibit a high level of dependability and passion, embodying our core values of People, Innovation, Tenacity, Collaboration, and Customer Focus. Responsibilities Provide advanced technical support for client computing, hardware, software, and network connectivity within a manufacturing environment. Lead and oversee computer and hardware deployments, including setup, configuration, testing, and alignment with enterprise standards. Respond to and resolve IT incidents, maintain accurate documentation, perform preventive maintenanc

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description Micron is seeking an IT Field Service Technician who will support large-scale manufacturing environment with an emphasis on reliability, performance, and customer-focused service delivery. This role serves as a key technical contributor and provides backup support to the IT Field Service Manager, working closely with cross-functional IT teams to ensure consistent and effective technology operations across the organization. The Field Services Technician delivers advanced end-user computing support, oversees hardware deployments, resolves complex technical issues, and supports network connectivity. This position requires strong technical depth, leadership ability, and the capacity to assume limited management responsibilities. The successful candidate will contribute to service quality improvements, process optimization, and act as a technical escalation point for the team. You will exhibit a high level of dependability and passion, embodying our core values of People, Innovation, Tenacity, Collaboration, and Customer Focus. Responsibilities Provide advanced technical support for client computing, hardware, software, and network connectivity within a manufacturing environment. Lead and oversee computer and hardware deployments, including setup, configuration, testing, and alignment with enterprise standards. Respond to and resolve IT incidents, maintain accurate documentation, perform preventive maintenanc

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Electronics, a division of Marksman Titan Security Group, provides electronic security system installation and service and is looking for an experienced Security and CCTV System Installer/Technician. We are in one of the fastest growing industries, operating in a highly entrepreneurial environment, and searching for talent! The Security and CCTV Service Technician position reports to the Service Manager and Operations Manager. Duties/responsibilities include but are not limited to: Service and configure Enterprise Level Access Control Systems, DDE Elevator Integrations, Enterprise LevelIP CCTV Systems, DVR’s & NVR’s, Burglar Alarms, Intercom systems, Telephone Entry Systems, and associated Travel to customer sites in company provided vehicle throughout the Las Vegas area Diagnose and repair equipment and configurations. Interface with customer personnel developing relationships and demonstrating systems; providing training as needed. Use technical manuals and interface with the manufacturer’s technical support to troubleshoot problems Other duties as assigned Education and/or Experience : Associates Degree or Technical Degree. Experienced in installing and programming Acce

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Electronics, a division of Marksman Titan Security Group, provides electronic security system installation and service and is looking for an experienced Security and CCTV System Installer/Technician III. We are in one of the fastest growing industries, operating in a highly entrepreneurial environment, and searching for talent! The Security and CCTV Service Technician position reports to the Service Manager and Operations Manager. Duties/responsibilities include but are not limited to: 3 plus years of experience in servicing and configuring Enterprise Level Access Control Systems, DDE Elevator Integrations, Enterprise LevelIP CCTV Systems, DVR’s & NVR’s, Burglar Alarms, Intercom systems, Telephone Entry Systems, and associated Travel to customer sites in company provided vehicle throughout Chicagoland Area, Southern Wisconsin, and Northwest Indiana. Diagnose and repair equipment and configurations. Interface with customer personnel developing relationships and demonstrating systems; providing training as needed. Use technical manuals and interface with the manufacturer’s technical support to troubleshoot problems Other duties as assigned Education and/or Experience : Associates

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Electronics, a division of Marksman Titan Security Group, provides electronic security system installation and service and is looking for an experienced Security and CCTV System Installer/Technician. We are in one of the fastest growing industries, operating in a highly entrepreneurial environment, and searching for talent! The Security and CCTV Service Technician position reports to the Service Manager and Operations Manager. Duties/responsibilities include but are not limited to: Service and configure Enterprise Level Access Control Systems, DDE Elevator Integrations, Enterprise LevelIP CCTV Systems, DVR’s & NVR’s, Burglar Alarms, Intercom systems, Telephone Entry Systems, and associated Travel to customer sites in company provided vehicle throughout Chicagoland Area, Southern Wisconsin, and Northwest Indiana. Diagnose and repair equipment and configurations. Interface with customer personnel developing relationships and demonstrating systems; providing training as needed. Use technical manuals and interface with the manufacturer’s technical support to troubleshoot problems Other duties as assigned Education and/or Experience : Associates Degree or Technical Degree. Expe

The Institutional Customer Service Manager is an intermediate management-level position responsible for providing full leadership and direction of a team to provide client resolution and support in coordination with the Customer Service team. The overall objective of this role is to ensure the seamless delivery of customer service support to external clients. Responsibilities: Manage Customer Service unit typically consisting of multiple teams of non-exempt staff performing related tasks (e.g., customer service, training, business planning and analysis) Evaluate employee performance and provide recommendations for pay increases, budget and resource planning, promotions, terminations, etc. Ensure team task/service quality by applying in-depth disciplinary knowledge of policies, concepts and procedures within own area Provide solutions and influence decisions with potential for broader organizational impact Contribute to the development of new customer service techniques, models and plans, as needed, and recommend and support new process enhancements/work procedures with broad scope of impact Conduct periodic service reviews with agreed reporting, developing action plans to confirm commitment and optimize service levels Responsible for client satisfaction and delivery of end results by influencing decisions and addressing variable (occasionally complex) issues with substantial potential impact Lead or support special projects and/or task forces and negotiate with external parties, as needed Deliver a high-quality service experience across the client base and inform clients of ongoing market initiatives Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to P

The ICEE Company is the leader in frozen beverage industry, offering the most comprehensive frozen package and service network in the beverage and food service industry. As the largest subsidiary of J&J Snack Foods who provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”. Work Schedule is onsite in La Vergne TN / 4 days a week @ 10 hours a day = Sunday - Wednesday, 8am-7pm At The ICEE Company, the World’s #1 frozen beverage brand, our constant focus is to provide the best possible service and product offerings to our customers. Under the supervision of the Dispatch manager . Finally, the Dispatcher needs to be able to work closely with Service/Field Managers and Service of ICEE customers effectively. ESSENTIAL FUNCTIONS: Set goals for performance and deadlines complying with the Company’s plans and vision. Run Daily reports for area Service Managers Routing and scheduling of multiple Field Personnel daily Handling priority accounts and managing work volume in each area Calling Customer every day with updates and ETA's Updating Filed Managers daily with new calls and priority calls that come in Communicating with Field Personnel constantly on phones, emails, & PDA Routing and re-routing calls sent to Technicians on minute's notice –Re-routing technician routes as needed throughout the day based on customer need. Closing out high volumes of calls – Completing call verification process on all com

Director of Technical Services (also considered: Technical Service Manager / Service Manager) Department: Technical Services / Field Service Operations (cross-functional with Engineering, Product, and Quality) Reports To: Senior Director of Application Engineering Direct Reports: Field Service Technicians, Service Engineers, Technical Trainers Location: Austin, TX Employment Type: Full-Time About Us Infinitum is revolutionizing the future of motors with our patented Aircore technology — delivering superior performance in half the weight and size, while reducing the carbon footprint compared to traditional motors. Our solutions open up sustainable design possibilities for smaller, lighter, and quieter machines, improving quality of life while conserving energy and reducing waste. Headquartered in Austin, Texas, we are driven by innovation and a commitment to making a positive global impact. Learn more at goinfinitum.com About the Role We are seeking a Director of Technical Services to lead the technical backbone of our field service, commissioning, and customer support operations across the Commercial & Industrial (C&I) market. This person will be the senior technical authority for our motor, drive, and control system products — owning everything from field troubleshooting escalations and startup/commissioning through technician development and long-term service process improvement. This is a hands-on leadership role that blends deep technical expertise in 480VAC industrial motors, Variable Frequency Drives (VFDs), HVAC systems, and control systems with the people-leadership skills to build, mentor, and scale a high-performing team of technicians and engineers. You'll partner closely with Engineering, Product, Sales, and Quality to reduce field failures, shorten resolution times, and turn service data into product and process improvements. What You'll Do Technical Leadership & Escalation Support • Serve as the technical escalation point for complex

Why project44? At project44, we believe in better. We challenge the status quo because we know a better supply chain isn't just possible—it's essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement, we're redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. AI at project44 We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team's AI fluency because we believe it's a competitive advantage for every person at project44, not just our engineers. If you're driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. Role Overview As a Managed Service Manager , you will play a highly visible role partnering with business leaders, customers and carriers to ensure world class delivery across a diverse portfolio

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Service business partners with Medtronic Operating Units and healthcare customers to maximize the performance, reliability, and lifecycle value of medical technologies. Through service solutions, commercial programs, and customer engagement strategies, the team supports business growth while helping healthcare providers maintain access to critical technologies and services. This role is responsible for leading the EMEA Service Marketing strategy, working across Operating Units, regional teams, and global stakeholders to develop service offerings, drive commercial growth, and strengthen market positioning. The position combines strategic marketing, commercial planning, sales enablement, and customer engagement to support revenue growth across the region. This role is responsible for developing and executing marketing strategies that drive growth across the EMEA Service business. The successful candidate will leverage market insights, customer feedback, and commercial analysis to shape service offerings, support sales effectiveness, and identify opportunities to expand market share. The position works closely with regional and global stakeholders to align business priorities and deliver measurable commercial outcomes. Primary Responsibilities Develop and execute the EMEA Service Marketing strategy aligned with business growth objectives. Define and enhance service offerings to support revenue growth,

Service Delivery Manager - Customer Care - Non - Voice Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description Responsibilities: Oversee daily operations of the non-voice customer care t