Service Reliability Engineer Jobs

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager </li

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager </li

Knock is redefining the home buying and selling experience, and we’re only getting started! We’re a passionate team of industry experts who knew there had to be a better, simpler way for people to navigate the journey between homes. That people-first mindset is core to how we operate, and why Knock has been honored as one of Inc.’s Best Workplaces six times in the past seven years. We bring that mindset into the work we do every day. The Knock Bridge Loan™ empowers homebuyers to ‘buy before they sell’, by unlocking the equity in their current home, giving them greater convenience, certainty, and competitiveness. Founded in 2015, Knock has grown into a trusted partner for thousands of homebuyers and a network of 60,000+ loan officers and agents across the country. Backed by top investors like Foundry Group, Trinity Capital, and the National Association of Realtors, we’ve built a reputation for innovation and trust, earning 900+ five-star Zillow and Trustpilot reviews and an A+ BBB rating. Join our growing team and help shape the future of homebuying! To learn more, visit Knock.com Loan Officer Assistant "Sales Assistant" Here at Knock we call our Loan officer Assistant, Sales Assistant , in this position you will support the customer journey from application to initial disclosures, provide an overview of Knock’s products and programs, and assist Loan Officers by seeing customers through to a successful closing. What You'll Do Assist Loan Officers by gathering required documentation to complete the loan application Work with borrowers and partners to help borrowers become pre-approved for the Knock Bridge Loan Successful and effective pipeline management consisting of 200+ loan applications per month, per loan officer Ensure minimum submission requirements and documents are met prior to submitting loans for disclosure Follow up on disclosed loans to ensure they are signed in a timely manner. Assist both Loan Officers and Loan Assistants w

Knock is redefining the home buying and selling experience, and we’re only getting started! We’re a passionate team of industry experts who knew there had to be a better, simpler way for people to navigate the journey between homes. That people-first mindset is core to how we operate, and why Knock has been honored as one of Inc.’s Best Workplaces six times in the past seven years. We bring that mindset into the work we do every day. The Knock Bridge Loan™ empowers homebuyers to ‘buy before they sell’, by unlocking the equity in their current home, giving them greater convenience, certainty, and competitiveness. Founded in 2015, Knock has grown into a trusted partner for thousands of homebuyers and a network of 60,000+ loan officers and agents across the country. Backed by top investors like Foundry Group, Trinity Capital, and the National Association of Realtors, we’ve built a reputation for innovation and trust, earning 900+ five-star Zillow and Trustpilot reviews and an A+ BBB rating. Join our growing team and help shape the future of homebuying! To learn more, visit Knock.com Loan Assistant - Remote As a fully remote Loan Assistant, you will support the customer journey from application to funding, provide an overview of Knock’s products and programs, and assist with seeing customers through to a successful closing. Assist the process by gathering required documentation to successfully submit the loan file for processing/underwriting and obtaining Initial Closing Disclosure signatures to meet on-time closings Successful and effective pipeline management consisting of 30 loan closings per month Complete Patriot Act based on customer ID Ensure minimum submission requirements and documents are met prior to submitting loans to processing Assist other team members with any borrower requests Understanding of TRID to compliantly issue initial disclosures and revised Loan Estimates within 24-48 hours of receiving loan Experience with

As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a company that’s a leader in the space and see your contributions firsthand. At Datadog, we value our office culture—the relationships and collaboration it builds, and the creativity it inspires. We operate as a hybrid workplace to help our Datadogs create a work-life harmony that best fits them. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Drive and influence the full renewal and expansion sales cycle Serve as an advisor and role model for exemplary customer service Balance autonomy with effective communication upwards Act as a regional/segment owner and escalation point for relevant matters Motivate CSMs to foster customer relationships that build trust and achieve consistent revenue growth Collaborate cross-functionally to drive positive customer outcomes and solve complex challenges Focus on talent attraction, retention, and development to create high-performance teams Who You Are: Experienced in Customer Success or Account Management, with 6+ years of experience preferred and at least 3 years in the SaaS space 3+ years of experience leading a high-performing team of Customer Success Managers A proven track record of success in negotiating contract terms and overcoming pricing objections for renewal and upsell opportunities Familiar with the B2B tech or subscription-based software space Comfortable in a fast-paced, scaling environment Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skill

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key. This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international ser

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key. This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international ser

Lead Clinical Robot Associate - Memphis, TN We envision a future powered by robots that work seamlessly with human teams. We build the artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Join our mission-driven, venture-backed team as we build out our customer-facing operations arm. As part of Diligent Robotics’ founding operations team, you will uphold the highest standards for safe clinical use of robots in real-world hospital environments. Through excellent communication and documentation, you will work alongside the hospital staff and our engineering team while assisting a cutting-edge fleet of robots. As part of the founding team, you will help design and implement processes as the organization scales. Clinical Robot Associates will solve unexpected situations that might arise during a shift, and work effectively as a team to ensure exceptional results to our hospital partners. This is a full-time, Supervisor role at Diligent Robotics typically working 9am-5pm CST, Monday-Friday, hours may vary based on needs of the business. This position is located in Memphis, TN and you must be local and willing to work onsite to be considered. This is not an engineering position and a background in robotics or engineering is not required. If you have ever been an outstanding customer service representative helping busy customers with their needs, you may be a great fit for the role. Your day-to-day responsibilities will include: Monitoring and safely assisting mobile service robots in a hospital environment Collecting data and troubleshooting in a variety of real-world situations, while simultaneously providing detailed and accurate feedback to our engineers Prioritizing the customer experience, ensuring their expectations are always met or exceeded Communicating with hospital staff and, occasionally, the public regarding robot operation Your supervisory responsibilities will include

Job Responsibilities Welcome and assist players with check-in and reservations. Provide information about the venue, gameplay, and promotions. Help with golf clubs and equipment. Ensure the cleanliness and organization of venue. Offer retail items to guests, and keep retail area stocked and organized. Respond promptly to guest inquiries and requests. Give guests game demonstrations and enforce safety guidelines. Critical Skills & Experience Requirements Excellent customer service and communication skills. Ability to work effectively in a team. Basic computer skills for reservations and check-in. Physical ability to lift and move golf bags and equipment. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes

Job Responsibilities Ensure that the bar area is well-stocked with liquor, mixers, garnishes, and other supplies. Clean and maintain bar equipment, glassware, and utensils. Collect empty glasses and bottles and return them to the appropriate areas for cleaning. Restock ice and other supplies during busy periods. Assist in maintaining a clean and organized bar area. Provide excellent customer service by promptly addressing guest needs and requests. Adhere to safety and sanitation standards at all times. Critical Skills & Experience Requirements Prior experience in a similar role is preferred but not required. Ability to work in a fast-paced and high-energy environment. Strong attention to detail and organizational skills. Excellent communication and teamwork abilities. Must be at least the legal drinking age in the jurisdiction of employment. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (

Job Responsibilities Greet and welcome guests to the bays, providing information about Topgolf offerings. Take and deliver food and beverage orders to guests in a timely and accurate manner. Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls. Assist guests with bay setup and provide instructions on how to use Topgolf technology. Handle guest inquiries and resolve any issues or concerns with a high level of professionalism. Collaborate with other staff members to create a positive and memorable guest experience. Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring. Comply with safety and health regulations at all times. Critical Skills & Experience Requirements Previous customer service experience in a hospitality or restaurant setting is preferred. Excellent interpersonal and communication skills. Ability to work in a fast-paced environment and under pressure. Attention to detail and strong organizational skills. Must be of legal age to serve alcohol where required by law. Availability to work evenings, weekends, and holidays. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a differen

Clinical Robot Associate - Part Time (2-3 8-Hour Shifts per week) - Los Angeles, CA (on-site) This is an onsite position in Los Angeles, CA. We envision a future powered by robots that work seamlessly with human teams. We build the artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Join our mission-driven, venture-backed team as we build out our customer-facing operations arm. As part of Diligent Robotics’ founding operations team, you will uphold the highest standards for safe clinical use of robots in real-world hospital environments. Through excellent communication and documentation, you will work alongside the hospital staff and our engineering team while assisting a cutting-edge fleet of robots. As part of the founding team, you will help design and implement processes as the organization scales. Clinical Robot Associates will solve unexpected situations that might arise during a shift, and work effectively as a team to ensure exceptional results to our hospital partners. This is a part-time, entry-level role at Diligent Robotics and will average 2-3 8-hour shifts per week. We provide 24/7 site coverage. This position is located in Los Angeles, CA and you must be local and willing to work weekends and onsite to be considered. The pay for this role is $20.25/hr. This is not an engineering position and a background in robotics or engineering is not required. If you have ever been an outstanding customer service representative helping busy customers with their needs, you may be a great fit for the role. Your responsibilities will include: Monitoring and safely assisting mobile service robots in a hospital environment Collecting data and troubleshooting in a variety of real-world situations, while simultaneously providing detailed and accurate feedback to our engineers Prioritizing the customer experience, ensuring their expectations are always met or exceeded Communicating with

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We're building the future of entertainment, and our Support Operations team plays a crucial role in ensuring a positive experience for our growing community. Support Operations is chartered with enabling Roblox’s customer service operations teams, through change management, subject matter expertise and by transforming the customer experience through strategy and execution. Product Support Managers power that mission, owning the end to end service delivery experience for the product and feature teams they support. We're looking for an experienced Senior Product Support Manager to join our Support Operations team, focused on delivering exceptional agent and user experiences across some of our most important segments of users. You will report to the Director of Support Operations and work across teams at Roblox to make a step-change in the support experience. You will become a subject matter expert on specific Roblox’s product strategies, creating and innovating high-quality support experiences through chatbot and agent support channels. This role is highly cross-functional, bridging the gap between operations and product. Through data-driven insights, you will develop recommendati

Asana is seeking an experienced and empathetic Software Engineer to join our AI Teammates Experience team. Asana’s AI Teammates are fundamentally changing the way teams collaborate in and outside of Asana by giving teams access to AI agents that can take on tasks and collaboratively work with human colleagues to complete them. You’ll be building engaging experiences that enable our customers to work effectively with their AI Teammates. You’ll build the interaction and product surfaces for teams, users, and admins, working closely with foundation teams on prompting systems, evaluation/testing infrastructure, and agent capabilities. We’re looking for an engineer who is passionate about AI, curious to learn about everything from how people interact with agents to prompt engineering. This role can be based in our San Francisco offices with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. About the team AI Teammates Experience owns the end-to-end user-facing experience of AI Teammates, from first discovery and adoption through ongoing collaboration. We build for three core audiences: teams, admins, and individual users. We help teams create, discover, interact with, and manage their AI Teammates; help admins deploy AI Teammates successfully in their organization; and help users discover and work with their Personal Teammates. About Asana AI Teammates AI teammates are autonomous, specialized AI agents designed to work alongside human teams, handling complex, multi-step workflows like product management, customer service, and sales. They can help teams make progress across workflows around the clock, share context to boost productivity, and act as collaborato

Job Responsibilities Greet and welcome guests to the bays, providing information about Topgolf offerings. Take and deliver food and beverage orders to guests in a timely and accurate manner. Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls. Assist guests with bay setup and provide instructions on how to use Topgolf technology. Handle guest inquiries and resolve any issues or concerns with a high level of professionalism. Collaborate with other staff members to create a positive and memorable guest experience. Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring. Comply with safety and health regulations at all times. Critical Skills & Experience Requirements Previous customer service experience in a hospitality or restaurant setting is preferred. Excellent interpersonal and communication skills. Ability to work in a fast-paced environment and under pressure. Attention to detail and strong organizational skills. Must be of legal age to serve alcohol where required by law. Availability to work evenings, weekends, and holidays. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a differen