Servicing Reporting Analyst Jobs

Location Details: Canada - Ontario At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position in Ontario Canada, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team GoDaddy is on a mission to empower small and medium entrepreneurs to sell anywhere. GoDaddy Payments plays a key role by enabling GoDaddy customers to accept payments across channels with some of the lowest processing fees in the industry. As a Principal Product Manager on the GoDaddy Commerce team, you will lead the strategy and development of merchant capital products. You will define the end-to-end experience and platform capabilities that enable GoDaddy customers to qualify for, access, and manage working capital. You will have the opportunity to build and scale a GoDaddy-controlled capital offering while balancing merchant experience, credit risk, regulatory requirements, and business performance. Your work will directly affect the growth and profitability of GoDaddy Commerce. What you'll get to do... Define the product strategy, business case, and delivery roadmap for Capital on Us, a GoDaddy-controlled merchant capital offering. Own the end-to-end merchant experience, including discovery, prequalification, application, offers, funding, repayment, renewals, and servicing. Partner with Credit and Risk to develop underwriting models, eligibility policies, decisioning strategies, pricing, and risk guardrails. Evaluate funding and operating models, including warehouse and lending partners, funding capacity, risk-sharing structures, vendor economics, and build-versus-partner decisions. Partner across Engineering, Design, Data, Finance, Legal, Compliance, Operations, and Go-to-Market to prioritize and launch new capa

Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our white label embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us along the journey! Our Design Philosophy At Glide, design isn’t an afterthought. We believe it is our biggest product differentiator. You’ll transform complexity into confidence, creating products that feel simple without being simplistic. The work you design will be used by hundreds of thousands of users across the country. What You’ll Do Own design for Glide’s core products across account opening, lending, and member servicing Translate complex financial workflows into clear, intuitive experiences Build and maintain Glide’s design system and visual language across product and marketing Partner with product, engineering, and go-to-market teams to ship fast, high-quality features Contribute to brand and visual design needs across web, campaigns, and presentations Bring clarity to ambiguity through prototypes, storytelling, and thoughtful craft Champion design excellence and help define Glide’s design culture as we scale Who You Are Experienced designer: 4–6+ years of experience designing product experiences, ideally in early stage fintech or complex enterprise environments. Systems thinker: You see patterns and build reusable systems that scale, without losing craft or polish. Strong interaction and visual design chops: You obsess over clarity, typography, and visual hierarchy. You know how to make a dense form feel delightful. Customer-obsessed: You design with empathy, not assumptions. You find signal in feedback and know when to bend or push constraints. Startup mindset: You thrive

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: As a Home Loan Member Advocate III working in a mortgage environment, you will perform multiple duties while in this role which include Retention, Loan Restructure, and Customer Service efforts. You will utilize your customer service and sales skills to make outbound calls to existing SoFi Members and provide the customer with an appropriate resolution/offer that will retain their business. You will also utilize your customer service, product knowledge and sales skills to work with loan files that need to be restructured to meet agency guidelines and to make outbound calls to borrowers to review any needed changes. What you’ll do: Retention: Identify sales opportunities while servicing customers in order to retain business Work with management to create, optimize, and evolve retention strategies to keep clients in the future Work closely with secondary markets to ensure minimum company profitability margins are still met while retaining existing borrowers Identify areas of customer improvement Evaluate the customer service experience Develop an understanding of what is needed to create a great client experience Provide direct feedback to management to ensure sales and operations teams are providing excellent customer service Evaluate program results and optimize as needed with managem

Job Title: PM- Digital Transformations About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Location: Pune /Hyderabad / Bengaluru /Gurgaon / Chennai / Mumbai Experience: 8 - 20 Years Please see JD below: Job Description – Lead Project Manager - Digital Transformation 8+ years of experience d Programme Manager to lead and deliver complex, high-impact programmes—preferably focused on customer journeys in mobile banking . Lead end-to-end delivery of complex programmes, ensuring alignment with business goals and timelines. Drive customer journey initiatives within the mobile banking space, with experience in Cards, Payments, Accounts (Servicing), Security/Authentication (experience in at least 1–2 areas require

About Prodigal Prodigal is the connected AI platform leading financial institutions use to run their operations. We work with banks, lenders, credit unions, and other financial companies that lend money to people and manage those relationships over time. These institutions make millions of high-stakes decisions every day. Who should they reach? When should they reach them? What should they say or offer? When should a case move to a human? How should that change based on the borrower, the account, previous interactions, and the regulations involved? Getting those decisions right requires a deep understanding of the people, processes, rules, and edge cases behind them. Prodigal has spent the last eight years building that understanding. More than a billion interactions between financial institutions and their customers have shaped the intelligence, guardrails, and AI agents we now run in production across North America. Today, our AI agents analyze conversations, capture context, guide human agents, decide the next action, conduct customer conversations, orchestrate outreach, and help people complete payments and resolutions. They are connected, so what is learned in one interaction can inform what happens next. We are expanding this swarm of AI agents across more of the work financial institutions do: originations, document processing, back-office workflows, servicing, and other critical operations where money, identity, people, and regulation intersect. We are backed by Y Combinator, Accel, and Menlo Ventures, and work with 100+ financial institutions across North America. Listen directly from our CTO, Cofounder - Sangram Raje About the Role We're looking for a Customer Success Manager who thrives on chaos as much as clarity. Once an account is handed to you by our AI Deployment team after the hyper-care phase, you own it, whether that means smoothing over rough edges from a still-settling rollout or building on a genuinely stable one. Either way, your job is

About Prodigal Prodigal is the connected AI platform leading financial institutions use to run their operations. We work with banks, lenders, credit unions, and other financial companies that lend money to people and manage those relationships over time. These institutions make millions of high-stakes decisions every day. Who should they reach? When should they reach them? What should they say or offer? When should a case move to a human? How should that change based on the borrower, the account, previous interactions, and the regulations involved? Getting those decisions right requires a deep understanding of the people, processes, rules, and edge cases behind them. Prodigal has spent the last eight years building that understanding. More than a billion interactions between financial institutions and their customers have shaped the intelligence, guardrails, and AI agents we now run in production across North America. Today, our AI agents analyze conversations, capture context, guide human agents, decide the next action, conduct customer conversations, orchestrate outreach, and help people complete payments and resolutions. They are connected, so what is learned in one interaction can inform what happens next. We are expanding this swarm of AI agents across more of the work financial institutions do: originations, document processing, back-office workflows, servicing, and other critical operations where money, identity, people, and regulation intersect. We are backed by Y Combinator, Accel, and Menlo Ventures, and work with 100+ financial institutions across North America. Listen directly from our CTO, Cofounder - Sangram Raje What You’ll Do Build and deploy LLM-powered AI agents (including voice agents) in production, designed for real-world use cases Own the end-to-end lifecycle of AI systems — from problem scoping and design to deployment, monitoring, and continuous iteration Design and optimize prompts, RAG pipelines, and evaluation frameworks to improve accurac

About Prodigal Prodigal is the connected AI platform leading financial institutions use to run their operations. We work with banks, lenders, credit unions, and other financial companies that lend money to people and manage those relationships over time. These institutions make millions of high-stakes decisions every day. Who should they reach? When should they reach them? What should they say or offer? When should a case move to a human? How should that change based on the borrower, the account, previous interactions, and the regulations involved? Getting those decisions right requires a deep understanding of the people, processes, rules, and edge cases behind them. Prodigal has spent the last eight years building that understanding. More than a billion interactions between financial institutions and their customers have shaped the intelligence, guardrails, and AI agents we now run in production across North America. Today, our AI agents analyze conversations, capture context, guide human agents, decide the next action, conduct customer conversations, orchestrate outreach, and help people complete payments and resolutions. They are connected, so what is learned in one interaction can inform what happens next. We are expanding this swarm of AI agents across more of the work financial institutions do: originations, document processing, back-office workflows, servicing, and other critical operations where money, identity, people, and regulation intersect. We are backed by Y Combinator, Accel, and Menlo Ventures, and work with 100+ financial institutions across North America. Listen directly from our CTO, Cofounder - Sangram Raje About The Team: You’ll join Prodigal’s Strategy & Operations team, the consulting and services arm of the company. We partner with lenders (Banks, NBFCs & BNPLs etc.) and debt collection agencies to transform how they engage consumers using data-driven insights and AI-powered workflows. The team sits at the intersection of product, dat

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: The Multifamily Law Department of the Legal Division of Freddie Mac is seeking an attorney to join the team as an Associate General Counsel. This role will provide legal advice and counsel on a wide range of transactions and other matters related to the Multifamily Division’s business. We are seeking an attorney with a background in commercial real estate finance to work in a vibrant and collaborative environment! Our Impact: Legal Multifamily Law is critical to the Division’s success in carrying out its mission to provide liquidity, stability, and affordability for the nation’s rental housing market. We support this important mission through a broad range of legal work, including loan production, underwriting, and related activities; structured transactions; securitization ; asset management and operation matters; and asset resolution. Your Impact: Transactions : Serve as legal counsel, independently and/or assisting or collaborating with other attorneys, for Freddie Mac’s purchase and/or servicing of multifamily loans. This may include: negotiating contracts/commitments, loan documents, and other transaction documents reviewing and analyzing legal issues in connection with loan purchases, servicing transactions and other multifamily asset management and operational matters due diligence of real estate matters in connection with structured transactions or securitization coordination and management of outside counsel support multifamily client on coordination with regulat

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. At Freddie Mac, you will do important work to build a better housing finance system, and you’ll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation. We are accepting applications for this position until 10/16/2026 Position Overview: The Single-Family division at Freddie Mac is seeking creative, curious, and technology-minded college students for a Business Intern role. Interns will learn about the mortgage business while building foundational skills in business analysis, data analytics, process improvement, and emerging AI-enabled tools. Our Impact: Single-Family supports the housing market by providing liquidity, promoting responsible lending, and enabling sustainable homeownership Our team supports mortgage loan acquisition, securitization, servicing processes, and business tools that improve the borrower and lender experience We help integrate innovative applications, business capabilities, and AI-enabled tools that support Freddie Mac and our lenders We collaborate with financial institutions, investors, and technology teams to support effective business solutions Your Impact: You will support Single-Family teams through data analytics, product development, seller experience, process improvement, and emerging AI tools Responsibilities may include documenting processes, helping develop business requirements, supporting projects, performing research and analytics, and identifying process improvements You may create and present business insights

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management, Rewards - Enterprise Loyalty Overview: Mastercard’s Loyalty team is part of Consumer Acquisition and Engagement (CA & E) and works with leading financial institutions, retailers, airlines, and digital partners to deliver loyalty capabilities that improve customer engagement and create measurable business value. The team’s rewards products help clients modernize rewards, expand consumer choice, increase program value, and deliver more seamless loyalty experiences across channels and markets. The Director, Product Management, Enterprise Loyalty will help shape the global product strategy for Enterprise Loyalty, define how new capabilities come to market, and support commercialization across regions. This role will partner across Product, Marketing, Sales, Delivery, Servicing, regional teams, and external partners to build clear product narratives, strengthen go-to-market execution, and ensure rewards solutions deliver measurable value for clients, consumers, and Mastercard. Role and Responsibilities: • Contribute to the global product strategy and roadmap for Enterprise Loyalty, with a focus on client value, market relevance, and scalable growth. • Translate client needs, market insights, and business priorities into clear product opportunities, roadmap recommend

Representante de Servicio al Cliente — Mexico - Remote. Apply via Workday.

Banamex Nte Subgerente de Servicio Distrito Monterrey Poniente — Monterrey Nuevo Leon Mexico. Apply via Workday.

About the Team DoorDash’s ML Serving Platform delivers tens of millions of predictions per second , powering search, recommendations, advertising, delivery estimates, and logistics across DoorDash, Wolt, and Deliveroo. Our customers are modelers and engineering teams across our internal business verticals. We build self-serve infrastructure that empowers them to bring new models into production, adopt open source software and models, and expand what they can accomplish with machine learning at scale. We work at the intersection of a rapidly evolving open source ecosystem and demanding production workloads. With active customer demand and growing modeling ambitions, we’re advancing the infrastructure behind today’s predictions while building the capabilities that enable the next generation of ML innovation. About the Role You’ll help build the next generation of our ML serving platform, connecting request routing and online feature retrieval with model inference on CPU and GPU infrastructure. You’ll tackle challenging infrastructure problems involving latency, reliability, resource efficiency, and scale, and make those capabilities accessible through self-serve tools and workflows. Working alongside experienced platform engineers, you’ll own defined projects from technical design and implementation through testing, rollout, and production support. You’ll partner directly with internal teams to understand emerging modeling requirements, remove adoption barriers, and turn advances in open source technology into measurable production improvements. You’re excited about this opportunity because you will… Empower modelers through self-serve infrastructure. Build tools, APIs, and workflows that help internal teams deploy, configure, validate, and operate models independently, accelerating ML adoption across business verticals. Bring open source innovation into production. Evaluate and integrate evolving inference frameworks and enable open source models, translating promisi

P-1428 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Databricks’ Model Serving product provides enterprises with a unified, scalable, and governed platform to deploy and manage AI/ML models — from traditional ML to fine-tuned and proprietary large language models. It offers real-time, low-latency inference, governance, monitoring, and lineage. As AI adoption accelerates, Model Serving is a core pillar of the Databricks platform, enabling customers to operationalize models at scale with strong SLAs and cost efficiency. As a Senior Engineer, you’ll play a critical role in shaping both the product experience and the foundational infrastructure of Model Serving. You will design and build systems that enable high-throughput, low-latency inference across CPU and GPU workloads, influence architectural direction, and collaborate closely across platform, product, infrastructure, and research teams to deliver a world-class serving platform. Check out our recent blog post: AI Serving Platform That Adapts to Your Model The impact you will have: Design and implement core systems and APIs that power Databricks Model Serving, ensuring scalability, reliability, and operational excellence. Drive architectural decisions and trade-offs to optimize performance, throughput, autoscaling, and operational efficiency for CPU and GPU serving workloads. Contribute directly to key components across the serving infrastructure — from model container builds and deployment workflows to runtime systems like routing, caching, observability, and intelligent autoscaling — ensuring smooth and efficient operations at scale. Collaborate cross-functionally with product, platform,

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest is seeking an Engineering Manager to lead the Ads Serving Platform team. The Ads Serving Manager leads the engineering team and platform responsible for delivering relevant ads reliably, efficiently, and at scale across Pinterest surfaces. The Ads Serving Platform owns the end-to-end ad-request lifecycle and focuses on reliability, performance, compliance, developer productivity, and cost efficiency. You will work across Ads and Core engineering teams to define durable platform capabilities, modernize frameworks, and unlock faster product iteration with high confidence in production. What you’ll do: Build and lead a team of high-caliber software engineers. You'll be responsible for hiring, performance management, career development, and fostering an inclusive, high-output team culture. Lead engineering team and technical strategy