Social Support Senior Manager Jobs

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. About the Public Sector team Sierra recently received FedRAMP High certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry. Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies. We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions. In our journey, we are guided by a set of values that are at the core of our actions and define our cult

ABOUT US At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well-loved. Our thoughtful craftsmanship, timeless design, and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you’ll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand. ABOUT THE ROLE As our Senior Videographer, you will lead the development of Shinola’s video tone. You will play a key role in capturing, editing, and producing high-quality video content that aligns with Shinola’s vision and core messaging. You will be responsible for both the technical and creative aspects of production — shooting high-quality footage, editing videos, and ensuring that all content aligns with the brands aesthetic and goals. KEY RESPONSIBILITIES Pre-Production Collaborating with Art Director, creative and marketing teams on concepts for campaign, product, social, and brand videos. Refining story boards and scripts with creative team/Art Director. Creating shot lists and schedules in collaboration with creative project manager. Scouting locations, talent, weather and lighting pre shoot. Cinematography Executing video assets for campaigns, ecommerce, and social media. Camera operations Set lighting and grip Utilizing audio equipment for voice overs when applicable Leading freelance staff on set Collaborating with freelance agencies on larger brand videos Post-Production - Video Editing Execution and delivery of final video assets: offloading footage, color correction, sound, first assembly, rough cut, final cut, delivery and archiving final assets. Adhering to a script and timeline Conception of scripts and timelines when applicable Organizing as

Assistant Editor (Contract) Location: Toronto, ON (Hybrid — Must be based in Toronto or willing to be in-office when required on editing days ) Contract Duration: Approx. mid-September - mid-December Company Overview Salt is a North American marketing agency that creates connected experiences through creative, digital & media innovation. Our mission is to “Earn the World’s Attention” and Salt is built to find, develop, execute, and amplify the ideas that are worthy of our clients’ audiences. We’ve structured our agency to do what’s right for our clients – to connect different perspectives, to work across mediums, and to focus on delivering meaningful, effective results. We’re committed to living up to the values in our name. “Salt of The Earth” means we value collaborative, humble, hard-working people here. We’re looking for people who are as smart as they are kind because we believe the right talent and the right culture help us do what’s right for our clients. Position Overview We are looking for a versatile, detail-oriented, and technically sharp Assistant Editor to join our post-production team. In this role, you will be the backbone of our editing workflows, supporting our senior editors, directors, and post-production supervisors from ingest to final delivery. You possess a deep understanding of post-production pipelines, stellar organizational skills, and a passion for storytelling. Whether you are managing complex proxy workflows, prepping timelines, or pulling selects for fast-paced social and commercial projects, you thrive in a collaborative, fast-moving environment. Key Responsibilities Project Setup & Ingest: Manage media offloading, verify checksums, organize project directories, and transcode footage to established post-production specs. Timeline & Ass

As a Corporate Communication Senior Manager focused on Executive Communications Programs, you will build and scale Datadog's integrated thought leadership program — spanning executive communications, earned and owned channels, and events — with a focus on extending it across priority regions. This role sits at the intersection of strategy and execution: you'll translate leadership priorities into playbooks, frameworks, and measurable programs, then run them day to day. Success hinges on connecting dots across initiatives and partner teams to find new opportunities to tell Datadog's story through our executive voices. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Partner with the Global Head of Corporate Comms to develop and execute an integrated thought leadership program with clear objectives and measurable outcomes. Build the operating framework behind the program — playbooks, cross-team coordination models, and repeatable processes that let it scale across regions. Identify opportunities to put Datadog thought leaders in front of the right audiences, including vetting speaking engagements: where we need to be, what we should be saying, and which channel (social, traditional media, stage) delivers the most impact. Work with US Comms and Social leads to augment existing campaigns and build evergreen thought leadership programs across channels. Partner with Field Marketing on event strategy and execution, with a focus on advancing our key narratives around AI and security. Develop strategic messaging for senior executives across key business moments — corporate announcements, company milestones, and other high-priority communications. Serve as the Corporate Comms "captain": keep a bird's-eye view of initiatives across the company, manage day-to-day coo

ABOUT INKHOUSE Inkhouse is part of Orchestra, a strategic communications and marketing company built for today’s complex and fragmented world. From decoding audiences to designing bold strategies, Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence. The company offers programs that span from the highest level strategic business counsel through to tactical execution. Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more. Made up of leading firms BerlinRosen , Civitas Public Affairs Group , Derris , Glen Echo Group , Inkhouse , M18 , Message Lab , Onward and Small Girls PR . It also launched Brightmode , a talent acquisition firm for communications professionals, and Versus Media Group , a strategy-first political media team. Learn more at www.orchestraco.com . People of all backgrounds and abilities are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow. ABOUT THIS ROLE Inkhouse is seeking an Account Manager to lead day-to-day client relations and drive strategy across a portfolio of technology clients. This is an opportunity for someone who pairs expert tactical execution with a real point of view on strategy — someone who can run the work while shaping where it's going. The Account Manager will ideally have experience across B2B and consumer technology, integrated communications spanning earned, owned and social, and a track record of high-priority media relations. This person will be a team player who keeps accounts moving to help clients achieve their goals. We're looking for candidates who are pass

Datadog is seeking a Regional Content Manager, APJ to accelerate our brand presence and business growth across India, ANZ, and ASEAN. You will lead the development, adaptation, and execution of content strategies that bring Datadog’s global messages to life for diverse local audiences, while creating original, APJ-specific content that resonates with customers across some of the world’s fastest-growing technology markets. Working closely with global and regional teams, you will ensure a consistent brand experience across product messaging, campaigns, events, and digital channels — helping deliver Datadog’s value to audiences in India, Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, and beyond. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and execute content strategies tailored to APJ markets - including India, ANZ, and ASEAN, assisting content managers in Korea and Japan - spanning campaigns, ABM programs, product launches, customer stories, customer videos, events, and PR initiatives Create and adapt localized storytelling and messaging based on global marketing assets, ensuring cultural and market relevance across diverse APJ audiences Partner with in-market teams to surface regional insights and translate them into compelling content Manage high-quality content creation in collaboration with global teams and external partners, including translation vendors, writers, and creative agencies Manage content publishing across multiple channels - website, social media, blogs, email, and event materials Provide market insights and feedback to global teams to inform broader marketing strategies and initiatives Ensure brand consistency across tone, voice, and messaging in all APJ marketing assets Oversee localization projects inclu

Sales Development Representative Location: Kansas City, MO (In-Office) Schedule: Full-time, in-office About Numa Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations, and reimagine how dealerships work. Numa integrates AI into every aspect of dealership functions—from rescuing customer calls and voicemails that generate more revenue, to reducing customer resolution times that drive overall customer satisfaction (CSI), to improving dealership team productivity and accountability. Numa has raised $50 million from leading investors (Google, Threshold, Costanoa, Mitsui, and Touring Capital). The Role We're looking for a Sales Development Representative to fuel Numa's growth by identifying and creating new business opportunities. In this role, you will research potential customers, initiate first contact with dealership decision-makers, qualify interest, and set high-quality meetings for our sales team. This is a foundational sales role for someone early in their career who wants to build a strong footing in tech and automotive SaaS. You'll be the first point of contact for many prospective customers, so your ability to open conversations, ask good questions, and represent Numa well will directly shape our pipeline. The ideal candidate is a motivated self-starter who is energized by outreach, resilient in the face of rejection, and driven by hitting activity and meeting targets. You thrive in a fast-paced, collaborative, in-office environment and want a clear path toward a full-cycle sales career. What You'll Do Identify and research potential customers through various channels Initiate contact with prospects via phone, email, and social media Qualify leads and schedule meetings for the sales team Meet or exceed daily and weekly activity and meeting targets Maintain accurate records of interactions and pipeline activity in the CRM Collab

Coder is looking for a Senior Sales Development Representative (SDR) to fuel our growth by generating qualified pipeline for our Enterprise Account Managers. You’ll help bring Coder’s Environment-as-a-Service platform to some of the world’s largest companies that are adopting AI-driven development at scale. This role is all about creating opportunities: finding and engaging the right prospects, uncovering the pain points Coder can help with, and setting up qualification calls that set our EAMs up for success. You’ll play a critical role in driving Coder’s outbound motion and helping large organizations build software faster, more securely, and at scale through the collaboration of AI coding agents and human developers. What you’ll do here Generate qualified opportunities for EAMs through targeted outbound prospecting Conduct multi-channel outreach across phone, email, and LinkedIn using tools like SalesLoft, Sales Navigator, ZoomInfo, 6sense, and Nooks Research target accounts and key personas to craft personalized and value-driven messaging Set up qualification calls for EAMs to run and advance through the sales cycle Work closely with EAMs to strategize account outreach and hand off qualified opportunities seamlessly Maintain accurate activity and lead data in CRM and engagement platforms Collaborate with marketing to align messaging and campaigns to drive higher response rates Stay sharp on developer tooling, platform engineering, and AI-driven development trends to speak credibly with prospects What we’re looking for 1-3 years in outbound SDR or BDR roles within SaaS or developer-focused technology companies Proven ability to generate pipeline through outbound cold calling, emailing, and social selling Experience with SalesLoft, LinkedIn Sales Navigator, ZoomInfo, 6sense, and similar prospecting tools Strong written and verbal communication skills; able to clearly articulate technical value propositions Grit, curiosity, and the ability to handle rejection while

Datadog is seeking a Regional Marketing Content Manager, LATAM to accelerate our brand presence and business growth in the LATAM countries, such as Brazil, Mexico, Chile, Colombia, Argentina, and others. This role goes beyond translation — you will lead the development, adaptation, and execution of content strategies that bring Datadog’s global messages to life for local audiences while creating original, LATAM-specific content that resonates with customers. Working closely with global and regional teams, you will ensure a consistent brand experience across product messaging, campaigns, events, and digital channels, helping deliver Datadog’s value to the LATAM markets in a clear and compelling way. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and execute content strategies tailored to LATAM markets including campaigns, ABM programs, product launches, customer stories, events, and PR initiatives Create and adapt localized storytelling and messaging based on global marketing assets Manage high-quality content creation in collaboration with global teams and external partners (translation vendors, writers, creative agencies, etc.) Manage content publishing across multiple channels — website, social media, blogs, email, and event materials Provide market insights and feedback to global teams to inform global marketing strategies and initiatives Ensure brand consistency across tone, voice, and messaging in all LATAM marketing assets Oversee localization projects including planning, timelines, quality, and cost management Measure and optimize content performance, including lead generation, engagement, and ROI Who You Are: Native-level fluency in Portuguese and professional fluency in English and Spanish. Keen interest in and practical experience usin

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. What we're looking for We’re looking for a designer whose first love is graphic design. Someone who obsesses over typography, layouts, grids, colour, hierarchy and visual storytelling and understands that every design decision should communicate something meaningful. If you spend your free time exploring new design styles, experimenting with AI tools, or analysing why a brand works, we’d love to meet you. What You’ll Do * Design brand identities and visual systems — logos, guidelines, brand assets, internal office branding -built to scale across touchpoints. * Create presentations, websites, social media creatives, product campaigns and marketing collateral. * Collaborate closely with Creative Directors, Writers, Strategists and Developers. * Present design rationale with confidence rather than relying on personal taste. * Maintain exceptional attention to detail across every deliverable. * Experiment with AI-assisted design workflows and help improve how the team works. Required skills and experience * 4–6 years of experience, preferably in a branding or design studio. * A portfolio demonstrating strong graphic design fundamentals. * Excellent understanding of typography, layout, composition and visual hierarchy. * Strong interest in branding, communication design and storytelling. * Experience working in small, collaborative teams where ownership matters. * Comfortable receiving feedback and iterating quickly. * Curious, humble and constantly learning. * An AI enthusiast who actively experiments with emerging creative tools and workflows. * Experience with Figma, Adobe Creative Suite and AI tools like ChatGPT, M

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for an exceptional Motion Designer to help bring the Baseten brand to life. This will be a defining role on the brand design team. You'll shape the motion language for Baseten and bring it to life across everything from product launches and social video to huge out-of-home campaigns, events, web, and experimental brand work. We're building a brand in a market that's moving fast, and we want the work to feel just as ambitious. This isn't a role focused on turning out one-off animations or supporting an existing system - you'll help define and build the system, push it into places we haven’t thought about, and set the bar for motion across the company. You'll partner closely with brand, product, marketing, and leadership to turn technical ideas into work that's clear, distinctive, and memorable. RESPONSIBILITIES Define and evolve the motion language for the Baseten brand. Create high-craft motion work across product launches, social, campaigns, web, events, and out-of-home. Concept and produce video content that makes highly technical products feel compelling. Think at every scale, from a five-second social clip to a Times Square takeover. Partner with brand designers to bring identity systems, typography, illustration, and product storytelling to life through motion. Experiment with new formats, tools, techniques, and emerging technology to push the brand into unexpected places. Build motion systems

We’re looking for a Technical Account Manager to plan, lead, and deliver ongoing technical consultation, guidance and optimization to our customers across our full Hootsuite and Talkwalker tech stack for a 12 month contract. As a senior member of our Professional Services team, you will act as a named technical consultant for your book of customers and deliver on the TAM hours purchased with a focus on driving product adoption, value, and renewal. You are technically-oriented with a desire to continuously uplevel your skills, creatively solve problems, and liaise with stakeholders across the business to develop solutions and services to solve customer pain points. This is a remote role open to applicants within Maharashtra, India. WHAT YOU’LL DO: Manage a book of customers and serve as their named technical consultant, providing ongoing expertise, guidance, and product value; manage delivery timelines, milestones, technical optimization goals, and facilitate business transformation strategies Work closely with Professional Services colleagues to manage the complex integrations of high-value customers who subscribe to paid services Act as a key member of the customer account team: champion the customer’s technical needs; advocate internally to resolve or enhance the customer’s product experience; and develop strong and trusted relationships with clients Identify opportunities for account growth where applicable, and escalate to the account management team Build monthly, quarterly or annual plans for customers to ensure consumption of purchased TAM hours; produce monthly consumption reporting for your book of business; develop risk mitigation strategies against carry-over of unused deliverables Have an advanced understanding our core Hootsuite platform, integrations and relevant APIs; continuously upskill on our product tech stack and emerging social media technologies (e.g. ChatBots, AI) to serve as internal subject

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role Elastic, the Search AI company, is looking for a high-energy Inside Account Executive to drive net-new revenue and expansion within the Japanese territory. You’ll be the owner of a defined territory where you’ll build your own pipeline, tell the Elastic Search AI story, and close, multi-stakeholder deals in a consumption-based model. To excel as an IAE at Elastic , you need a blend of high-level technical curiosity and the gravitas of a value-based seller. Because Elastic isn't just a "product" but a versatile search, observability, and security platform, the role requires moving beyond simple transactions to solving complex data problems. What You Will Be Doing Be responsible for your territory & build pipeline: Develop and implement a proactive outbound cadence (email, call, social). Deep discovery & qualification: Uncover pain, business impact, budget, and decision criteria using frameworks like MEDDPICC. Value storytelling & demos: Craft and deliver tailored narratives and live demos that map Elastic’s Search, Observability, and Security capabilities to measurable business outcomes. Mutual deal strategy & forecast accuracy: Collaborate with customers to build formal close plans and keep your CRM up-to-date. Negotiation & closing: Lead high-stakes contract and pricing discussions—defend your value, st

ABOUT BERLINROSEN BerlinRosen is part of Orchestra, a strategic communications and marketing company built for today’s complex and fragmented world. From decoding audiences to designing bold strategies, Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence. The company offers programs that span from the highest level strategic business counsel through to tactical execution. Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more. Made up of leading firms BerlinRosen , Civitas Public Affairs Group , Derris , Glen Echo Group , Inkhouse , M18 , Message Lab , Onward and Small Girls PR . It also launched Brightmode , a talent acquisition firm for communications professionals, and Versus Media Group , a strategy-first political media team. Learn more at www.orchestraco.com . People of all backgrounds and abilities are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow. ABOUT THE CITIES TEAM BerlinRosen’s Cities practice comprises over 70 communications professionals who bring a unique campaign-style approach to strategic communications. We work with visionary clients in New York, Los Angeles and other major cities across the country on issues ranging from arts & culture, healthcare, urban planning, affordable housing, issue advocacy, social impact and progressive policy, public affairs, higher education, real estate, travel, lifestyle and more. Whether it’s elevating new projects and brands or launching some of our city's most visited attractions, we help our clients shape the future of cities. The Ar

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Strategic Account Executive. About the job This position is needed to own and drive revenue growth for existing customers in the Social Impact space throughout the APJ region. With an emphasis on Public Sector customers, the Sr. Strategic Account Executive is responsible for revenue retention and cross-selling existing customers. Beyond day-to-day responsibilities of a Strategic Account Executive, this role will help to increase market awareness so that more Social Impact companies are able to deliver life-changing services powered by Twilio’s technology. Responsibilities In this role, you’ll: Develop and implement a comprehensive territory plan to manage and expand our most important customer accounts including Public Sector, Healthcare, Non-profits, and Higher Education. Operate independently with the ability to identify high upside bets that can be executed with limited local resources. Deliver incr