Software Product Reliability Engineer Jobs

Opportunity Overview: We are seeking a Lead Software Engineer to join our Integrations team, designing, developing, and scaling highly available healthcare integration systems that support prior authorization workflows across providers, payers, and delegated entities. You'll lead a fast-paced, autonomous, agile team of engineers building and operating a growing enterprise integration platform — driving technical excellence at the intersection of healthcare interoperability and modern distributed systems. This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events. What you’ll do: Provide technical leadership across architecture, system design, platform scalability, reliability, and operational excellence Design and build scalable, resilient, high-performing systems supporting critical enterprise integrations Lead development of secure integrations with internal, external, and third-party platforms Design event-driven, distributed architectures and drive cloud infrastructure and CI/CD automation Establish monitoring, observability, and incident response practices, and lead resolution of production issues Partner cross-functionally with product, operations, data, security, and business stakeholders on agile delivery Mentor engineers and contribute to hiring, coaching, and career development What you’ll need: 8+ years building and supporting scalable enterprise applications and distributed systems Hands-on experience integrating external APIs/third-party systems and building automated testing frameworks required Expertise in authentication/authorization frameworks, secure API design, and access control required Experience with data modeling across relational/non-relational databases, observability tooling, and event-driven architecture required Healthcare technology/prior authorization experience, interoperability standards, or experience in other highly regu

About the Team Enterprise Verticals builds role-specific ChatGPT Work experiences for high-value enterprise workflows. We combine product engineering, plugins and skills, connectors, data, evaluations, and customer evidence to turn useful demos into reliable daily work. This opening sits within the Technology vertical inside Enterprise Verticals. The group focuses on repeatable workflows for people at technology companies, beginning with functions such as data and analytics, sales, and design, and carries the shared platform needs—tool integration, permissions, quality measurement, and safe rollout—across those experiences. We work closely with Design, Research, GTM, Security, and platform teams, as well as with customers and design partners. Success means that people can reach a trustworthy first result, understand what the system did, and keep using the workflow—not merely that a prototype exists. About the Role We are looking for an exceptionally experienced, hands-on full-stack engineer to define and build the next generation of AI-powered enterprise workflows. You will take on the hardest and most ambiguous problems in the Technology vertical: translating real customer needs into product direction, designing the systems behind the experience, and personally writing and shipping production-quality code across the stack. You will own the technical direction and end-to-end delivery of products spanning ChatGPT Work surfaces, backend services, plugins, connectors, enterprise data, permissions, and evaluations. You will make foundational architecture and product tradeoffs; establish patterns other engineers can build on; and hold these experiences to a high bar for reliability, security, observability, and customer value. This is an individual-contributor role for an engineer who leads through technical judgment, direct execution, and influence—not people management. You should be equally comfortable working directly with customers, setting direction with senior cro

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. As a Staff Software Engineer on the Order Platform team, you'll shape the systems that power every Affirm purchase after checkout — orders, captures, refunds, and settlement — and drive the technical strategy that lets our merchants and consumers transact reliably at scale. Your work raises the bar for reliability and simplicity across our engineering systems, keeping the platform highly available while defining the capabilities that unlock future product needs. We're a small, senior team doing high-leverage work within Financial Platforms. Today we're consolidating the internal platform behind Affirm's post-checkout APIs — drawing clean domain boundaries, migrating existing merchants, and enabling future product launches. You'll set technical direction, mentor a strong group of engineers, and own decisions that matter for years. What You'll Do · You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. · You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. · You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. · You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, polcities, testing and alerting in place to support “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing an

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: Play a key role in ensuring product quality, reliability, and performance. Define test strategies, lead automation initiatives. Design and execute manual and automated tests for UI, API, and database layers. Develop and maintain test automation frameworks using Selenium, Playwright, or similar tools. Write, execute, and optimize test scripts integrated with CI/CD pipelines (e.g. Jenkins). Perform API and database validations, analyze logs, debug failures, and report defects clearly. Collaborate closely with developers, product managers, and DevOps for end-to-end quality assurance. Apply strong coding, testing, and problem-solving skills to identify risks and improve test coverage. Who You Are: Bachelor’s degree in engineering (CS / IT) or equivalent degree from a well-known Institute / University. 1+ years of hands-on experience with QA Automation Framework development & Design (Preferred language: Python). Strong understanding of testing methodologies. Experience with Python, Perl, Shell Scripting, Selenium, Test Automation (QA), and Software Testing (QA) (Preferred). Experience in Software Development, SDET (must have). Strong problem analysis, troubleshooting and debugging skills. Experience in databases, preferably MySQL. REST/API testing experience is a plus. Ability to integrate end-to-end tests with CI/CD pipelines and monitor and improve metrics around test coverage. Ability to work in a dynamic and agile de

About Syllo Syllo is on a mission to transform litigation. Our product is a unified litigation platform that enables lawyers and paralegals to safely harness the power of language models and agentic AI throughout the litigation life cycle. Since going to market, we have gained a diverse group of enterprise customers, including some of the biggest law firms and corporations in the country, and we are quickly expanding. By reducing the expense of litigation industry-wide, we aim to improve access to high-quality representation and promote the alignment of legal outcomes with merit. About the Role We’re looking for a Staff Engineer who will be a key member of a new Systems team at Syllo that will own Platforms, Frameworks, Tools, Patterns, and Architecture. This person will not only contribute directly to technical design and implementation but also foster a collaborative, high-performing environment where engineers can grow, learn, and thrive. Responsibilities Design, implement, and manage scalable cloud-based infrastructure using Kubernetes, Pub/Sub, and other relevant technologies. Collaborate with our AI team to optimize data pipelines and integrate AI technologies to remove performance bottlenecks. Refactor existing systems to enhance scalability, including transforming stateful components into stateless ones, and applying extensive autoscaling and auto-repair mechanisms. Lead efforts on data ingestion and export processes, improving efficiency and reducing dependencies on legacy technologies. Drive platform reliability initiatives, including enhancing alerting, health checking, and incident management. Champion continuous improvement efforts, including cost control measures and technological upgrades. Oversee the development of internal tools that streamline workflows and reduce duplication of effort in development environments. Ensure the platform meets rigorous testing and security stand

About the Opportunity We are looking for a full-stack Staff Software Engineer to join our Data and Partner Platform team (DAP) and help shape the future of energy technology. In this role, you will operate at the intersection of deep technical craft and broad organizational impact - driving architectural decisions, mentoring engineers, and building systems that are reliable, scalable, and grounded in the realities of the energy industry. You will be a key technical voice across engineering and a trusted partner to product, operations, and business teams alike. The Data and Partner Platform team manages partner integrations, data translation, and our Snowflake account. We work closely with most teams across the organization and drive critical platform engineering that runs core business functionality. The team is driven, diverse, and wildly talented. We are driving foundational improvements that improve our agility and speed while maintaining legacy systems. Main Responsibilities Technical leadership and vision Champion long-term excellence by envisioning ideal approaches to complex processes and translating the vision into well-scoped, measurable initiatives that can be prioritized alongside business goals. Coordinate across engineering teams to align on technical direction, standards, and best practices. Develop deep domain expertise in utility programs, demand responses, DER lifecycles, wholesale energy markets, and the regulatory realities that shape them, so every technical decision is grounded in how the energy industry actually operates. Collaborate with product and engineering leadership to strike the right balance between business-driven and team-driven priorities, maximizing both velocity and reliability. Build the absolutely coolest stuff of your career and give yourself something to be deeply proud of. Systems design and data engineering Architect and implement scalable systems for ingesting, processing, observing, and maintaining billions of data points,

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Senior Software Engineer is responsible for building the tools required to help organizations succeed with Apple. Lead others on the agile team to break down problems and apply the appropriate designs and practices to build Jamf products. Subject matter expert in various Jamf components and product offerings. Mentor and coach others while delivering new components and features with high quality and reliability. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. What you can expect to do in this role : Break down customer problems into work you and the team can execute on. Independently complete tasks from start to finish with high quality. Ability to communicate technical concepts to stakeholders. Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality. Produce designs for new and existing features. Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud). Performs all job responsibilities in alignment with the core values, mission and purpose of the organization. Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity

About the Team The Privacy Engineering team builds secure, reliable systems that help OpenAI meet its legal obligations while protecting user data. We partner closely with Legal and engineering teams across OpenAI to support lawful data access requests and other critical legal workflows. Our work turns complex, high-stakes processes into auditable and dependable technical systems with clear human oversight and strong privacy and security controls. About the Role We’re looking for a full-stack Software Engineer to build the internal tools and data pipelines that power lawful data access request workflows and Legal Operations. You will work across product and data systems to make authorized retrieval and case handling accurate, efficient, and auditable. This role is well suited to someone who enjoys translating ambiguous operational requirements into durable systems, cares deeply about sensitive-data handling, and wants to improve both technical reliability and the day-to-day experience of the people operating these workflows. In this role, you will: Design, build, and operate backend systems and workflow tooling for the full lifecycle of lawful data access requests, from intake and scoping through authorized retrieval, review, preparation, and audit. Build reliable data pipelines and interfaces across products and data stores so authorized teams can locate and handle the right records accurately and reproducibly. Implement least-privilege access, approval gates, provenance, audit trails, data minimization, and safe failure modes for sensitive workflows. Partner with Legal and Legal Operations to translate legal and operational requirements into clear technical designs and intuitive operator experiences. Identify responsible automation opportunities that reduce repetitive work while preserving human review, judgment, and accountability. Own production systems through testing, observability, incident response, documentation, and continuous reliability improvements. Hel

About the Team The Privacy Engineering team builds secure, reliable systems that help OpenAI meet its legal obligations while protecting user data. We partner closely with Legal and engineering teams across OpenAI to support lawful data access requests and other critical legal workflows. Our work turns complex, high-stakes processes into auditable and dependable technical systems with clear human oversight and strong privacy and security controls. About the Role We’re looking for a full-stack Software Engineer to build the internal tools and data pipelines that power lawful data access request workflows and Legal Operations. You will work across product and data systems to make authorized retrieval and case handling accurate, efficient, and auditable. This role is well suited to someone who enjoys translating ambiguous operational requirements into durable systems, cares deeply about sensitive-data handling, and wants to improve both technical reliability and the day-to-day experience of the people operating these workflows. In this role, you will: Design, build, and operate backend systems and workflow tooling for the full lifecycle of lawful data access requests, from intake and scoping through authorized retrieval, review, preparation, and audit. Build reliable data pipelines and interfaces across products and data stores so authorized teams can locate and handle the right records accurately and reproducibly. Implement least-privilege access, approval gates, provenance, audit trails, data minimization, and safe failure modes for sensitive workflows. Partner with Legal and Legal Operations to translate legal and operational requirements into clear technical designs and intuitive operator experiences. Identify responsible automation opportunities that reduce repetitive work while preserving human review, judgment, and accountability. Own production systems through testing, observability, incident response, documentation, and continuous reliability improvements. Hel

About the Team The Privacy Engineering team builds secure, reliable systems that help OpenAI meet its legal obligations while protecting user data. We partner closely with Legal and Engineering teams across OpenAI to support lawful data access requests and other critical legal workflows. Our work turns complex, high-stakes processes into auditable and dependable technical systems with clear human oversight and strong privacy and security controls. About the Role We’re looking for a full-stack Software Engineer to build the internal tools and data pipelines that power lawful data access request workflows and Legal Operations. You will work across product and data systems to make authorized retrieval and case handling accurate, efficient, and auditable. This role is well suited to someone who enjoys translating ambiguous operational requirements into durable systems, cares deeply about sensitive-data handling, and wants to improve both technical reliability and the day-to-day experience of the people operating these workflows. This role is based in San Francisco, CA, with two additional locations under consideration: London, UK, and Dublin, Ireland. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, build, and operate backend systems and workflow tooling for the full lifecycle of lawful data access requests, from intake and scoping through authorized retrieval, review, preparation, and audit. Build reliable data pipelines and interfaces across products and data stores so authorized teams can locate and handle the right records accurately and reproducibly. Implement least-privilege access, approval gates, provenance, audit trails, data minimization, and safe failure modes for sensitive workflows. Partner with Legal and Legal Operations to translate legal and operational requirements into clear technical designs and intuitive operator experiences. Identify responsible automation o

About the Team DoorDash is building the world's most reliable on-demand, logistics engine for delivery! We're looking for experienced engineers to join our fast-growing engineering team to help us develop a 24x7, global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers. About the Role Product engineers work at the intersection of product and infrastructure to solve key business problems with elegant technical solutions. You'll operate our backend services and architecture that support all product functionality and will be challenged to consider the big picture -- collaborating cross-functionally, as well as evaluating and executing on trade-offs to maximize business impact for the company. You're excited about this opportunity because you will... Develop, release and run large-scale web applications Develop and define the backend architecture and tech stack for a product area Improve performance, reliability, scalability and security for our backend systems Be involved in transitioning our monolithic codebase to a microservice-based architecture Completely disrupt logistics by tackling bleeding-edge, technical problems We're excited about you because you have... B.S., M.S., or PhD. in Computer Science or equivalent 8+ years of industry experience Prior experience working with backend tech stacks Ability to analyze and improve efficiency, scalability, and stability of various system resources Experience with service oriented architecture, writing REST API’s, unit testing, and architectural design Understanding of modern web stacks and architecture (HTTP, REST) Experience with SQL and NoSQL databases and other technologies (e.g. Postgres, Redis, Elasticsearch, RabbitMQ) Nice To Haves Experience building large scale, real-time applications Experience with Java/Kotlin Contributor to open source projects Compensation Actual compensation within the pay range listed below will be decided based on factors includ

ABOUT THE TEAM At Mural, we're changing how teams collaborate, think, and make decisions together. The Growth & Engagement team helps customers discover value through intuitive product experiences, rapid experimentation, and emerging AI capabilities that make collaboration more effective. We own key parts of the customer journey - from acquisition and onboarding to activation, engagement, retention, and monetization - and use data, experimentation, and customer insights to continuously improve those experiences. We're a cross-functional team of engineers, product managers, designers, and data partners who move quickly, measure outcomes, and learn from every experiment. We value curiosity, collaboration, and thoughtful technical craftsmanship, building systems that enable rapid iteration while maintaining a high bar for quality, reliability, and scalability. YOUR MISSION As a Senior Software Engineer on the Growth & Engagement team, you'll build the products, platforms, and experimentation capabilities that help customers discover value faster and achieve more with our product. You'll partner closely with Product, Design, Data, and other Engineering teams to identify opportunities, validate ideas through experimentation, and deliver experiences that improve customer outcomes and drive sustainable business growth. Beyond shipping features, you'll help shape the technical direction of the team, mentor other engineers, and establish engineering practices that enable us to experiment confidently and move quickly. WHAT YOU'LL DO Design, build, and maintain customer-facing features that improve acquisition, activation, engagement, retention, and monetization. Collaborate closely with Product, Design, Data, Marketing, and Customer Success to identify growth opportunities and translate customer feedback, product analytics, and experimentation to guide product decisions. Design, implement, and analyze experiments using feature flags, A/B testing, and analytics to vali

About the role We are looking for a Senior Full-Stack Engineer to join our team and help build Jade, Chime's AI-powered financial assistant. As a senior engineer on this team, you'll work across the full breadth of what it takes to bring an AI product to life — from designing new agent capabilities and conversation experiences to building the eval frameworks, observability, and guardrail systems that ensure Jade is reliable and safe for millions of members. You'll shape how Jade reasons, acts, and improves over time. You'll build member-facing capabilities that help people manage their spending, stay on top of subscriptions, and hit their financial goals. You'll also develop internal tools, dashboards, and backend services for model routing, prompt management, agent orchestration, and evaluation pipelines. The AI landscape evolves rapidly, and so does Jade. You'll need to learn quickly, adapt to shifting priorities, and proactively identify what's needed next — whether that's a new financial capability, a better way to test conversations, or a system to keep quality high as we scale. If you're excited about the unique challenges of shipping LLM-powered products at scale, this is the role for you. In this role, you can expect to Design, build, and scale new capabilities for Jade, Chime's AI-powered financial assistant Develop agent architectures, prompt strategies, and orchestration patterns that shape how Jade reasons and acts Build eval frameworks, observability, and guardrail systems that let the team ship with speed and confidence Partner cross-functionally to solve member pain points and deliver secure, scalable solutions Improve system reliability through performance tuning and architectural enhancements Contribute to technical design and maintain high standards across the codebase through code reviews and mentorship Bring curiosity and initiative to explore how things work and how they can work better To thrive in this role, you have 5+ years of backend softwa

Here’s a summary of the role: As a Staff Ruby on Rails Engineer at Diligent, you will set technical direction for secure, scalable, and high-performing SaaS applications and services that power our governance platform. This role is ideal for you if you thrive on solving the hardest technical problems, shaping architecture across multiple teams, and driving how the organization builds software — including how we responsibly adopt AI into our engineering practices and products. You will own critical systems end-to-end, partner closely with Product, Security, DevOps, and other engineering leaders to shape technical roadmaps, and mentor engineers across the department. A key part of this role is helping define our AI strategy: embedding AI responsibly into our systems and workflows, advising on where AI tools and capabilities can meaningfully improve delivery, and raising the bar on how the team uses them safely and effectively. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Champion the design, delivery, and evolution of secure, scalable Ruby on Rails applications and services, driving architecture decisions across multiple teams and codebases, with responsibility for scalability, reliability, and the underlying infrastructure required to run them effectively. Set technical direction for major projects and platform initiatives, from solution design and prototyping through implementation and production ownership. Own and evolve the technical roadmap by identifying, shaping, and driving new technical initiatives and investments. Develop and evolve web applications and services with a strong focus on scalability, maintainability, reliability, and long-term platform health. Identify systemic pain points across services and propose pragmatic architectural improvements, including decomposition of monoliths and evolution toward service-oriented or microservices patterns where it adds valu

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft AV brings the autonomous future to life by matching our community of riders with self-driving vehicles to meet their transportation needs today. The program is powered by a technical team innovating to build new features, experiment, and evolve approaches for emerging business needs. At the same time, we prioritize production quality because our customers put their trust in us for safety and reliability. As a Software Engineer for Autonomous Vehicles, you’ll be responsible for executing integrations with partners, making tradeoffs between technical investments and product work, and collaborating with other engineers on system design. You will help shape the product direction by developing a deep understanding of the customer and working closely with cross-functional partners from Product, Design, Science, and Operations. You will work with a group of talented engineers and help the team to deliver significant business impact while being open to change through constant experimentation in an ambiguous emerging product. If you enjoy collaborating with technical and nontechnical partners in a fast-moving space with real-world impact, this is the role for you. Responsibilities: Help establish roadmap and architecture based on technology and understanding of customer needs Write well-crafted, well-tested, readable, maintainable code Participate in code reviews to ensure code quality and distribute knowledge Share your knowledge by giving brown bags, tech talks, and promoting appropriate tech and engineering best practices Can help lead large projects from idea to positive execution Unblock, support and communicate with internal partners to achieve results Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or related field or relevant work experience Experience in distributed sy