Specialist Solutions Architecture Jobs

As the Senior Team Lead, Fleet Support for Base Operations, you will serve as both the technical player-coach and the strategic operational owner responsible for executing daily vehicle maintenance while evolving the backbone of Zoox’s Base Operations. You will combine hands-on diagnostic and repair responsibilities with high-level shop execution, directing technicians and ensuring the holistic readiness, safety, and strategic deployment of our Robotaxi fleet. Acting as a people leader and change driver, you will champion operational excellence, scale-readiness, and standardization across the workshop network. You will be accountable for implementing and improving Standard Operating Procedures (SOPs), enforcing EH&S and 5S standards, and fostering a culture of urgency and continuous improvement. Serving as the vital link between operations management and the shop floor, you will work closely with Fleet Support Specialists, Engineering, Facilities, and Operations Leadership. You will translate management's high-level objectives into practical, daily instructions for technicians, while simultaneously elevating floor-level constraints, technical blockers, and resource needs back to leadership Shift: 1st Shift, Monday - Friday, 9am - 6pm In this role, you will: Manage the full team lifecycle, including workforce planning, recruiting, onboarding, and performance management, to build high-performing teams rooted in safety and quality. Coach and develop technicians and leads by establishing clear expectations, providing consistent feedback, and creating succession plans to support organizational scaling. Own the development and enforcement of SOPs across all workflows (inspections, maintenance, upgrades), ensuring documentation is audited and aligned with real-world execution. Drive operational excellence by utilizing data, root cause analysis, and standard work methodologies to improve throughput, vehicle uptime, and process repeatab

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Engineer you are at the forefront of helping those developers create. In a given day you’ll help folks with all sorts of things ranging from general Replit usage questions, identifying and debugging issues on the platform and helping to build and maintain the tools we use. We use tools like Zendesk, Linear, Slack, and Replit itself to get the job done. We also value solving the problems we can ourselves. We have a number of tools we build and maintain ourselves. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. In this role you will: Work directly with Replit customers via support tickets to solve technical product issues, bugs, and provide technical guidance while meeting daily ticket volume and resolution time targets. Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit. Directly contribute to and maintain the Support team's Knowledge Base. Support customer-facing communications for outages and incidents and swiftly report ongoing bugs for Eng to triage and fix. Required Skills and Experience: Prior experience in software development or relevant technical support experience Proven ability to work efficiently in fast-paced, high-volume support environments with strict productivity metrics. Strong time management and ticket triage skills with comfort in performance tracking and regular reporting. Excellent communication skills with initiative to ask questions when encountered with the unknown. Experience with support tools and ticketing systems (e.g. Zendesk) Nic

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Engineer you are at the forefront of helping those developers create. In a given day you’ll help folks with all sorts of things ranging from general Replit usage questions, identifying and debugging issues on the platform and helping to build and maintain the tools we use. We use tools like Zendesk, Linear, Slack, and Replit itself to get the job done. We also value solving the problems we can ourselves. We have a number of tools we build and maintain ourselves. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. In this role you will: Work directly with Replit customers via support tickets to solve technical product issues, bugs, and provide technical guidance while meeting daily ticket volume and resolution time targets. Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit. Directly contribute to and maintain the Support team's Knowledge Base. Support customer-facing communications for outages and incidents and swiftly report ongoing bugs for Eng to triage and fix. Required Skills and Experience: Prior experience in software development or relevant technical support experience Proven ability to work efficiently in fast-paced, high-volume support environments with strict productivity metrics. Strong time management and ticket triage skills with comfort in performance tracking and regular reporting. Excellent communication skills with initiative to ask questions when encountered with the unknown. Experience with support tools and ticketing systems (e.g. Zendesk) Nic

About OpenAI OpenAI is an AI research and deployment company committed to ensuring that artificial general intelligence benefits all of humanity. Our mission requires a team that brings diverse perspectives, strong judgment, and a deep commitment to safe and beneficial deployment. About the role The ANZ B2B Marketing Lead is the accountable market owner for OpenAI’s B2B marketing strategy, execution, and outcomes across Australia and New Zealand. They set priorities with local GTM leadership, translate global and regional strategy into locally effective programs, and drive measurable pipeline, adoption, and customer trust. They remain hands-on while drawing on regional and global specialists, represent ANZ customer and market needs in broader planning, and build the operating model and capabilities needed to scale. The role prioritises enterprise and mid-market opportunities across Australia and New Zealand, while coordinating startup, developer, and partner programs with regional and global specialists. You will partner closely with Sales, Partnerships, Product Marketing, Communications, Legal, APAC Marketing, and Global Marketing to set local priorities, activate relevant programs, and bring ANZ customer and market insights into broader planning. Responsibilities Own ANZ B2B marketing strategy and investment recommendations across Australia and New Zealand, prioritizing enterprise and mid-market opportunities in alignment with local GTM, regional, and global goals Plan and run integrated marketing programs across ABM, field events, executive programs, roundtables, partner co-marketing, customer stories Activate global and regional campaigns for the ANZ market, adapting messaging, channels, proof points, and execution for local audiences Create high-impact local content, including customer stories, executive narratives, sales enablement, newsletters, and campaign assets Partner with Sales to identify priority enterprise and mid-market accounts, industries, pipeline

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Registered Nurse must hold a CDCES- Certified Diabetes Care and Education Specialist This is a full-time telework role for a RN who resides in a compact state and holds a compact license. Working schedule: Monday-Friday, standard business hours, including 1 evening shift per week from 12:30- pm EST -The Health Coach Consultant utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote and influence member's decisions related to achieving and maintaining optimal health status for chronic conditions. - Assessment of members through the use of clinical tools and information/data review, conducts comprehensive evaluation of member's needs and benefit plan eligibility for available integrated internal and external programs/services. -Utilizes assessment techniques to determine member's level of health literacy, technology capabilities, and/or readiness to change. -Enhancement of Medical Appropriateness & Quality of Care: -Application and/or interpretation of applicable criteria and guidelines, health/wellness management plans, policies, procedures, regulatory standards while assessing benefits and/or member's needs to enable appropriate utilization of services and/or administration and integration with available internal/external programs. -Usi

Job Title Service Operations Manager Job Description Your role: Lead service operations for a global interventional cardiology and vascular device portfolio, owning field performance, delivery execution, and operational governance across a geographically distributed team of field service engineers, product support specialists, and service coordinators. You will set the operating rhythm for corrective, preventive, and installation service across North America while partnering with international service leaders to align standards globally. Own the service training and technical education function end to end, including training program management, instructor-led and digital course delivery, field certification programs, and training center operations across three continental sites. You will ensure engineers maintain verified competency on legacy, newly acquired, and next-generation product lines in a regulated medical device environment where patient safety depends on technician proficiency. Drive measurable improvement in service performance using indicators such as time to system restoration, first-visit resolution, installation quality, contract capture, and preventive maintenance completion. You will lead root-cause analysis on systemic delivery issues, design operational improvements with engineering and supply chain partners, and translate field data into changes that improve customer uptime and reduce repeat service events. Manage service quality and compliance activities including complaint escalation, field execution of corrective actions and compliance tracking, product lifecycle support for systems approaching end of service, and regulatory documentation across all served markets. You will work directly with quality, regulatory, and product engineering teams to ensure service processes satisfy medical device requirements while maintaining the speed and respo

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview: We are seeking a Senior Director to lead our Enterprise Reporting and Analytics Engineering organization, a team of analytics engineers, report developers, visualization specialists, and people leaders. This organization focuses on the last mile of the enterprise data supply chain: the semantic models, curated data products, metric definitions, and consumption experiences that turn engineered data into decisions. This is not a traditional reporting leadership role; the classic notion of “reporting” in the form of a myriad of dashboards and filters is racing towards obsolescence. But the need for data and insights, and the need to deliver it in a way that is digestible and actionable, is timeless. Yes, governed dashboards and trusted reporting remain the foundation, and this leader must be excellent at that foundation. But the mandate is to move the organization decisively beyond static reporting toward a proactive, intelligent analytics capability: partnering with Data Science to productize and visualize their models, enabling generative AI and LLM-based access to our data, building exception-based systems that alert users when outcomes deviate from expectation in a statistically meaningful way, and designing agents that monitor data continuously an

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world's largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue suite Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. What you’ll do As a Billing Account Executive at Stripe, you'll use your sales and product expertise to help drive growth through new and existing Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll lead in-depth product discussions with existing and prospective customers and build and execute against our go-to-market strategy. Responsibilities Drive revenue to achieve and overperform on targets Lead new sales and upsell conversations of Stripe for existing and prospective customers Drive strategic thought leadership within assigned territory to ensure user success and revenue growth Understand the sales process and competitors for Stripe, including software, hardware, and payments Serve as both an internal and customer-facing expert on Stripe, especially for your specialized products Synthesize and relay customer feedback and our findings to inform Stripe's product roadmap Engage with Product, Marketing, and User Operations teams to help amplify our growth trajectory Who you are You

Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brain of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As a NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. NVIDIA is looking for an AI Computer Engineer to join its NVIDIA Infrastructure Specialists (NVIS) team. Academic and commercial groups around the world are using NVIDIA products to revolutionize deep learning and data analytics, and to power data centers. Join the team building many of the largest and fastest AI factory systems in the world! NVIDIA is looking for someone with the ability to work on a dynamic customer-focused team that requires excellent interpersonal skills. This role will be interacting with customers, partners and internal teams, to analyse, define and implement large scale AI Factory projects. The scope of these efforts includes a combination of Networking, System Design and Automation while being the face to the customer. What you will be doing: Primary responsibilities will include deploying, managing, and maintaining AI infrastructure for new and existing customers. Be the domain expert with customers during planning calls through implementation. Handover-related documentation and perform knowledge transfers required to support customers as they begin rolling out some of the most sophisticated systems in the world! Provide feedback to internal teams such as opening bugs, documenting workarounds, and suggesting improvements. What we need to see: Bachelor’s degree in computer science, Electrical Engineering, or a related field, or equivalent experience.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in the Stripe portfolio. Revenue and Finance Automation (RFA) Product Sales is tasked with attacking a $100B market opportunity for back-office finance automation across billing, tax, revenue reporting, and data. What you'll do As a Billing Account Executive (Grower) at Stripe, you'll use your sales and product expertise to help drive growth to existing Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll be instrumental in leading in-depth product discussions with existing and prospective customers—and building and executing against our go-to-market strategy. Responsibilities Build deep, resilient, and multi-threaded relationships across SMB client organizations, with the ability to articulate value across different functions and key business stakeholders. The capability to develop and execute formal Strategic Account Plans that map out the client organization, identify short-term and long-term growth opportunities, and forecast renewal or expansion cycles Proactive communication and transparency with consistent value-adding engagements, updates, and ability to manage expectations effectively. Acting as a trusted advisor rather than merely a vendor Drive revenue

ABOUT THIS ROLE GHX is standing up a new Human-in-the-Loop (HiTL) operations team in Hyderabad to support its ADM (Automated Document Management) platform — an AI-powered document processing system replacing legacy UiPath automation for GFax North America. The platform processes over 2.2 million Purchase Orders per year and targets a 75–85% fully-automated (touchless) rate. The team handles every document the AI cannot process autonomously. The Operations Supervisor is building this team from zero and is accountable for everything within it: throughput, field accuracy, team development, day-to-day operations management, and real-time coordination with GHX Engineering and Product teams in the United States. This is a high-visibility, inaugural role — the team’s accuracy and throughput directly determine the speed and confidence with which GHX can expand the ADM platform beyond GFax North America. KEY RESPONSIBILITIES People & Performance Management — 70% Directly supervise 15-20 Document Review Specialists; own rostering across rotational shifts, attendance tracking, and queue capacity planning against daily document volume Manage operations SLA – TAT, Quality, along with people metrics Own day-to-day operations management: shift rosters and week-offs, leave planning, planned & unplanned shrinkage, absenteeism control, and real-time reallocation of staffing to protect SLAs & operations performance metrics Set and communicate daily, weekly, and monthly throughput, AHT, and accuracy targets; monitor individual and team performance against SLA and productivity standards Participate in and present at weekly, monthly, and quarterly business reviews (WBR / MBR / QBR) — performance against KPIs, root-cause analysis of misses, and committed corrective actions Own the full performance cycle for direct reports, including goal setting, mid-year and annual appraisals, with documented performance ratings, development plans, and calibration against peer supervisors Con

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft’s Safety Team is looking for a caring and empathetic individual to be part of the highest level of Safety response. This person will assist and support current Compassionate Care Sr. Associates and Specialists as the first response to customers involved in the most egregious incidents that occur on the Lyft platform. You must be able to provide a sense of comfort to customers involved in traumatic situations, as well as identify potential ways we can support them as they move forward and recover. You must be comfortable working with Safety and Customer Cares team members, acting as the subject matter expert for all things Safety-related. Communicating confidently, efficiently and effectively is key, turning complex incidents and customer needs into concise reports for Safety leadership. We’re looking for someone who has the confidence and creativity to continue elevating Lyft’s Safety Support as the standard in world-class customer care. Responsibilities: Be a strong, caring, and empathetic victim advocate for the Lyft community. Act as the highest level of escalation for our Safety Support teams. Focus on building trust and long-term relationships with customers during extremely sensitive situations to ensure they feel supported. Respond with empathy and sound judgment, working with the customer end to end. Identify potential risks, mediate, and diffuse escalated situations. Support other tiers of Safety Support with case reviews. Partner with the Lyft Operations Center on credible threats to team members or locations Partner with the Crisis Communications team on safety incidents involving media. Partner with the Safety Policy and Community Compliance team on escalated cases that require review. Learn and maintain advanced levels of training focused on supporting and being a victim advoc

Territory: This role covers Salt Lake City & Southern Utah. Ideal candidate would be based in or near Salt Lake City area We are currently looking for an Account Sales Representative (ASR) to join our Women's Health sales team! The ASR is responsible for service and sales support activities to assist in driving market adoption and business growth. Core responsibilities include supporting the Clinical Field Specialists (CFS) increase revenue and drive market development through direct sales to individual MFMs and OB/GYNs. Support efforts include cultivating and maintaining key relationships, and creating and supporting a strategic business plan to grow revenue quickly. Support efforts will focus on currently marketed products and new product launches. PRIMARY RESPONSIBILITIES Support CFS with a focus on closing business Work with assigned CFS to maintain & support existing customers Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem-solving Promote quality client/patient relations and create a supportive climate by serving as a role model for other employees Respect and maintain the confidentiality of laboratory and financial information Practice and adhere to all company policies and regulations Follow Compliance procedures and participates in Compliance training Perform miscellaneous duties with completion in a designated time frame Communicate with Natera staff and its customer to ensure quality Maintain and support a service oriented relationship with customers Utilize personal and professional skills to promote excellent customer service QUALIFICATIONS Bachelor’s degree or equivalent Minimum of 2 years of sales experience Background in medical or biological sciences preferred KNOWLEDGE, SKILLS, AND ABILITIES Proven track record of success in achieving and exceeding sales goals Award winning sales professional due to individual achievements Exceptionally bright, flexib

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in the Stripe portfolio. Revenue and Finance Automation (RFA) Product Sales is tasked with attacking a $100B market opportunity for back-office finance automation across billing, tax, revenue reporting, and data. What you'll do As a Billing Account Executive (Hunter) at Stripe, you’ll own the full sales cycle, from prospecting and closing to managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with both new and existing SMB Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, to deal structuring and negotiating, to close Own a named account list and develop account plans for winning and expanding business with high growth technology companies Develop outbound strategies to create and nurture opportunities Work with both new and existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue&

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Manager, Member Care - Premium Experience & CLEAR1 is responsible for leading the end-to-end digital member experience across CLEAR’s highest-touch support channels. This role oversees Team Leads and Specialists supporting Concierge, VIP, and CLEAR1 members while driving operational excellence, service quality, and continuous improvement across digital support experiences, member journeys, and service operations. What you'll do: Own the digital member support strategy and day-to-day operations for Premium Experience and CLEAR1 channels, ensuring exceptional service delivery and accountability for member and business outcomes Lead, coach, and develop Team Leads and Specialists through clear performance expectations, ongoing feedback, and career development planning Define, monitor, and improve service level agreements (SLAs) across digital support channels, including chat, email, messaging, and phone, with a focus on responsiveness, resolution quality, and member satisfaction Partner cross-functionally with Product, Engineering, Operations, and other business stakeholders to advocate for member needs and enhance digital experiences across the member lifecycle Establish and maintain support processes, escalation frameworks, quality standards, knowledge management practices, and operating procedures that support consistency, scalability, and efficiency Leverage member feedback, operational data, digital engagement metrics, and frontline insights to identify opportunities for service enhancements, self-service capabilities, and proc