Sr Account Manager Jobs

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Service Sales Manager (SSM) to join our team. This is a Remote role reporting to the Sr. Director in the Solution Consulting department. The Service Sales Manager is responsible for scoping and selling Zscaler Professional Services (PS) packages and developing our service business across Enterprise and Commercial sectors. You will partner with the license sales team to scope and position services that accelerate customer time-to-value, collaborating across delivery and customer success teams to ensure seamless transitions and aligned deployment outcomes. As a trusted advisor, you will leverage deep security expertise to drive requirements, produce proposals, and lead technical scoping that solves critical business challenges. What you’ll do (Role Expectations) Articulate and sell the value of Professional Services within prospective and existing enterprise customer accounts Work in conjunction with

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: DeepIntent is seeking an experienced Senior Client Success Manager to join our Client Success team. This role owns the day-to-day management and strategic growth of client relationships, partnering closely with Sales, Platform Operations, & Analytics and cross-functional teams from early planning through execution and expansion. As a Senior Client Success Manager, you will manage a book of business, lead client strategy and execution, and proactively identify opportunities to grow and deepen partnerships. You will play a critical role in driving revenue retention, upsell, and long-term client success. The Sr Client Success Manager should have a strong knowledge of the programmatic landscape and is a key contributor in the overall growth of the company. Key Responsibilities: Own end-to-end management of assigned managed service and/or self-service client accounts Serve as the primary point of contact for clients, leading day-to-day communication, optimizations, reporting, and recommendations Build strong, trusted client relationships grounded in a deep understanding of client goals, brand strategies, and performance metrics Own campaign performance, including pacing, optimization strategy, and delivery against client KPIs Deliver strategic insights and performance narratives through reporting, post-campaign analyses, and quarterly business reviews Identify and proactively drive upsell and growth opp

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Strategic Account Executive. About the job This position is needed to own and drive revenue growth for existing customers in the Social Impact space throughout the APJ region. With an emphasis on Public Sector customers, the Sr. Strategic Account Executive is responsible for revenue retention and cross-selling existing customers. Beyond day-to-day responsibilities of a Strategic Account Executive, this role will help to increase market awareness so that more Social Impact companies are able to deliver life-changing services powered by Twilio’s technology. Responsibilities In this role, you’ll: Develop and implement a comprehensive territory plan to manage and expand our most important customer accounts including Public Sector, Healthcare, Non-profits, and Higher Education. Operate independently with the ability to identify high upside bets that can be executed with limited local resources. Deliver incr

About the Team The Consumer Performance Marketing team owns the execution of paid social acquisition across Meta, TikTok, and Snapchat. We operate at scale across the U.S. and Canada, managing complex builds, pacing routines, live optimizations, QA workflows, and experiment cycles that directly impact consumer growth. We work closely with U.S.-based Channel Managers, Creative, Analytics, and Martech, functioning as one integrated performance engine. This requires strong operational discipline, fast signal interpretation, and a mindset focused on translating platform behavior into clear, actionable steps. While the team is execution-heavy, we also influence strategy by shaping testing agendas, surfacing insights, and partnering with platform reps on betas and new product rollouts. It’s a high-ownership environment for operators who thrive in fast, data-driven systems. About the Role This role owns the tactical execution of Consumer paid social campaigns end-to-end. You will build, QA, pace, optimize, and iterate campaigns across Meta, TikTok, and Snap, managing multi-million-dollar budgets with precision. You’ll partner with U.S. teams and platform reps to run experiments, test new bidding approaches, evaluate audience structures, and support creative testing. You will also be expected to diagnose issues quickly, communicate insights clearly, and maintain structurally sound accounts. This position requires someone who can execute with technical depth, think analytically, and move fast — ensuring each optimization ties directly to performance outcomes. You’re excited about this opportunity because you will… Be a part of our first DoorDash team in our Mexico City office! Manage multi-million dollar monthly digital budgets across digital paid marketing channels, working with partners such as Meta, Snap, Google and TikTok to optimize campaign performance and test new products. Learn to operate a world-class acquisition program that brings in millions of orders to D

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an experienced Sr. Technical Success Manager (Sr.TSM) to join our team. This is a hybrid role based in Mohali/Bangalore, reporting to the Manager, Technical Success within the Customer Success department. You will serve as a strategic technical advisor, deeply understanding customer goals to align our solutions and drive long-term satisfaction by guiding customers through their Zero Trust journey as the central post-sales point of contact. By building strong stakeholder relationships and providing proactive recommendations, you will be helping customers adopt and maximize Zscaler's solutions to secure their digital transformation objectives. What you’ll do (Role Expectations) Build and nurture deep relationships with key customer stakeholders and operational service owners across a complex portfolio of accounts to define and prioritize strategic alignment between customer objectives and Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an experienced Sr. Technical Success Manager (Sr.TSM) to join our team. This is a hybrid role based in Mohali/Bangalore, reporting to the Manager, Technical Success within the Customer Success department. You will serve as a strategic technical advisor, deeply understanding customer goals to align our solutions and drive long-term satisfaction by guiding customers through their Zero Trust journey as the central post-sales point of contact. By building strong stakeholder relationships and providing proactive recommendations, you will be helping customers adopt and maximize Zscaler's solutions to secure their digital transformation objectives. What you’ll do (Role Expectations) Build and nurture deep relationships with key customer stakeholders and operational service owners across a complex portfolio of accounts to define and prioritize strategic alignment between customer objectives and Zscaler

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Manager of Inside Sales, you’ll lead a high-performing team of Inside Sales Representatives and Sr. Inside Sales Representatives focused on managing the end-to-end renewal process for our Unassigned, Mid-Market, Enterprise, and Strategic customers. Your team will cover renewals across LOA, TBH, and complex or multi-org accounts, ensuring a best-in-class experience for every customer while driving predictable retention and growth outcomes. You’ll play a key leadership role in building an inclusive, high-performance culture rooted in coaching, collaboration, and accountability. You’ll also partner closely with Sales Managers, Customer Success, and cross-functional partners to ensure alignment on renewal strategy, forecast accuracy, and execution on strategic accounts. This is a full time role that will be held from our London Hub. What you’ll do at Figma: Hire, onboard, and coach Inside Sales Representatives and Sr. Inside Sales Representatives to provide consistent 1:1s, career development support, and skill-based coaching on negotiation, forecasting, and customer engagement Own NRR performance for assigned renewals, while monitoring and managing to key KPIs including forecast accuracy, GRR, expansion, and churn/contraction metrics Lead renewal forecasting, pipeline reviews, and inspection of deal quality - ensuring accuracy, consistency, and timely execution Analyze data to identify at-risk renewals and guide the team to act early and strategically Coach to and iterate on renewal playbooks

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role The Manager, Business Operations and Enablement is a people leader and operational owner supporting The New York Times' Advertising organization. You will translate advertising strategy into scalable execution across the sales cycle. Responsibilities will include managing client coordinators, resource planning, classified business operations, Salesforce governance and enablement, performance analytics, and competitive intelligence. Our mission in BOE is to provide the best experience to our internal and external clients. You will report to the Sr. Director, BOE and partner with the Executive Director, BOE. This is a hybrid role based in the NYC office. Responsibilities: You will lead a team of client coordinators, developing skills, managing capacity planning, staffing, coverage. Establish and strengthen service standards, quality controls, and operating rhythms for POD support and designated client coordinator accounts. Lead daily classified business operations. Be an escalation point for complex operational issues. You will lead high-priority advertising projects, from definition through delivery. Coordinate pre and post-sale workflows and processes. Evaluate tools for AI/automation opportunities that create operational value. Lead competitive-intelligence operations. Establish governance for processes, data definitions, documentation, and compliance. Promote Salesforce enablement and adoption. Partner with BOE leads to refi

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Solutions Engineering Team We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform. The Solutions Engineer, Auth0 Opportunity Reporting to the Sr. Manager, Solutions Engineering, Auth0, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory. What you’

About the Job: LaunchDarkly is seeking a Sr. Director, GTM Systems to build and lead an autonomous GTM Systems function within Revenue Operations & Enablement. This role will own the vision, architecture, development, product management, operations, and continuous improvement of the systems supporting Sales, Marketing, Customer Success, and Revenue Operations. The GTM Systems foundation is a critical priority. This leader will establish reliable account and contact data structures, simplify a complex technology landscape, and create intuitive experiences that help teams work efficiently across the customer lifecycle. The role will oversee the full lifecycle of GTM systems, from strategy and architecture through delivery, adoption, governance, and retirement. This position will report to the VP, Revenue Operations. Responsibilities: Define and execute the vision, strategy, architecture, operating model, roadmap, and success metrics for GTM Systems. Own the full GTM Systems portfolio, including architecture, development, administration, product and project management, integrations, data, governance, and change management. Rebuild the GTM data foundation by establishing scalable account hierarchies, consistent account and contact lifecycles, ownership and handoff processes, lead and contact routing, enrichment, and do-not-contact governance. Establish data quality standards, instrumentation, monitoring, and governance for Salesforce and connected systems. Rationalize a GTM technology landscape by reducing redundancy, improving utilization of strategic platforms, and defining a long-term ecosystem roadmap. Own strategy and governance for Salesforce, Gong, Marketo, LeanData, and the broader GTM application ecosystem, including integrations, vendor management, lifecycle planning, and tool retirement. Lead end-to-end product and technical delivery, from discovery and requirements through solution design, development, testing, release, adoption, and continuous improveme

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description As the Director of Trade Strategy within Gilead’s US Market Access, you will be the subject matter expert and serve as point-of-contact for internal stakeholders, including Brand, Managed Markets, Government Affairs, Finance, Legal and executive leadership, on all business questions related to Gilead’s channel strategies and distribution networks, impacting in-line and pipeline assets. This pivotal role demands both strategic vision and hands-on execution. You will be driving recommendations with senior leadership and following through on implementation of those recommendations with Trade Account and Operations Teams. This role reports to the Sr. Director, Trade and Market

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview The Senior System Analyst is an individual contributor within Enterprise Technology responsible for the configuration, release management, and operational support of Zip, our procurement and intake platform. As a Sr. Systems Analyst - Procurement you will report to the Sr. Manager of HRIS. You will partner with multiple teams, including Sourcing, Accounts Payable, Finance, Legal, and Enterprise Applications. Your partnerships will ensure Zip remains stable, well-governed, and aligned with Workday and other SaaS financial applications. This is a hybrid role based in our New York City headquarters. You can typically expect to come into the office 3 days/week. Responsibilities: Manage Zip configuration, including workflows, fields, validations, permissions, and company settings Manage Zip release cycles (monthly and ad hoc), including reviewing release notes, assessing impact, advising business, coordinating testing, and promoting changes from sandbox to production Administer user roles and permissions in Zip to ensure appropriate access, segregation of tasks, and compliance with governance and security standards Partner with Sourcing, Accounts Payable, Finance, and Legal to translate requirements into Zip configuration changes Evaluate and resolve Zip support requests, defects, and small enhancement Follow our SDLC and change control procedures to guarantee proper configuration, testing, validatio

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. Overview Verkada is excited to announce our Marketing Development Representative (MDR) program in Tokyo, Japan! As a Marketing Development Rep, you will sit under Marketing and support Account Executives (AE) in an effort to build pipeline and source net-new opportunities. Ideal candidates should be passionate, high energy and a self-starter with the ability to adapt in a fast-paced sales organisation. The MDR program is a 10 month program where you will learn what it takes to be successful in outbound sales and prospecting. After successful completion of the program, you may be eligible to be promoted to the Sr. MDR program. If promoted, you will receive a compensation adjustment and an increased quota with the intention of preparing you to be a future AE at Verkada. Responsibilities Making a high volume of outbound calls each day. Identifying po

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Business Development Overview The Global Partnerships team is responsible for cultivating and managing Mastercard’s most strategic relationships with key players across the payments ecosystem. The team works with global leaders in technology, e-commerce and financial services to build and scale solutions across acceptance, issuing and co-brand partnerships, payments services and emerging commerce capabilities. Join an agile, high-performing team within Mastercard’s Global Acceptance vertical, focused on growing the Global Acquiring business with leading centralized global acquirers and commerce enablers. These customers are central to Mastercard’s acceptance strategy and operate across multiple markets, channels and business models. The team works closely with regional stakeholders, product teams and customer partners to defend and grow revenue, deepen relationships and execute priority strategic initiatives. Reporting to the Vice President, Business Development, this Sr. Analyst role will provide hands-on support across a portfolio of key strategic accounts. The role will work closely with senior account leads to help manage day-to-day customer engagement, coordinate internal stakeholders, progress commercial opportunities and ensure strong execution of strategic account priorities.<b

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As Customer Success Renewal Specialist, you will support the Customer Success Organization in driving a high volume portfolio of customer renewals proactively and at scale. The ideal Renewal Specialist is an experienced professional with an understanding of the SaaS contracting space. You will resolve a range of issues in creative ways while mitigating risk and providing a world-class renewal experience for our customers. This role will report to our Sr. Manager of Renewal Management in Costa Rica and this role is based in San José, Costa Rica. This role has flexibility to work remotely, but will need to be able to come into the office as required for training and business needs. You Will: Prepare and deliver high-volume renewals while handling continual customer requests and internal queries Work directly with customers to negotiate the renewal, including pricing and service term discussions Understand and align customer’s business needs and goals to generate renewal quotes Ensure that renewals are closed on a timely basis Collaborate with Sales and Customer Success Managers on renewals strategy and plans, leveraging customer analytics and metrics Liaise with customers to ensure POs and order forms are accurately completed Maintain high levels of data quality in our CRM tool through attention to detail and comprehensive updates Proactively recognize issues that may impact a renewal and quickly identify resources to help resolve the issue(s) Work with an assigned territory of accounts and/or