Sr Business System Analyst Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta's Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Procurement/Category Manager (Technology Sourcing) to join our energetic Strategic Sourcing team to support and be part of Okta's continued growth. You will lead and co-lead the Sourcing initiatives supporting our Technology organization globally. This includes leading complex, high-value sourcing projects, activities & contract negotiations for various IT service and product categories that may include Software, Network, SaaS, IaaS, Telephony and other direct or indirect requirements on a local or global scale. This role will be responsible for procurement strategy development and execution, conducting strategic sourcing events and negotiating acceptable terms and conditions with Suppliers. The position will perform data analytics and work collaboratively with senior stakeholders and other Strategic Sourcing team members to meet stakeholder supply market requirements, create value, ensure process compliance and drive negotiated cost savings and avoidances. You will be expected to build relationships with internal business partners working with cross-functional groups to support negotiations, risk mitigation and supplier management. You will report to the Sr. Manager, Strategic Sourcing – Technology. This hybrid office role, 2 days a week in office, requires being based in either Bellevue, WA, or the San Francisco Bay Area. Key Responsibilities: Category Strategy &am

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role To support our growth and enable us to scale proficiently, we are seeking a impressive Sales Ops Professional to drive all sales strategy, planning, reporting, and analysis efforts for our ESP org. We're looking for a Sr. Analyst, RevOps to help us harness data to provide insights for our business partners, support regular business reviews, and assist in annual planning activities. This role offers the chance to play a significant part in shaping important areas that can drive growth for Elastic in the market, particularly as our organization is still developing its capabilities. If you enjoy working in a dynamic environment where your contributions can have a real impact, we’d love to hear from you. What You Will Be Doing Analyze and interpret complex data sets to uncover insights that drive revenue growth. Develop data models and create dashboards to monitor key performance metrics proficiently. Identify trends and patterns in data, supporting business decisions while assisting with data validation and quality assurance to maintain data integrity. Develop robust revenue forecasting models based on historical data. Collaborate with sales and marketing teams to gather insights that inform forecasts. Monitor actual revenue against forecasts and adjust models as needed. Clearly communicate findings and assumptions to stakeholders t

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Technical Success Manager (TSM) to join our US Public Sector team. This is a Remote role, reporting to the Manager of Technical Success Management in the Customer Success department. This role supports accounts across the United States and candidates should be willing to work in the Eastern or Central Time Zone. Some travel to customer sites may be required. At Zscaler, Customer Success is a global, customer-obsessed team that delivers high-impact experiences from initial deployment through the full customer lifecycle, combining deep technical expertise, data-driven insights, and hands-on partnership to support a portfolio of accounts across the US Federal Government. What you’ll do (Role Expectations) Drive adoption and value realization by aligning Zscaler solutions to customer business goals, tracking adoption milestones, and monitoring health metrics Own customer relationships throug

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description As the Director of Trade Strategy within Gilead’s US Market Access, you will be the subject matter expert and serve as point-of-contact for internal stakeholders, including Brand, Managed Markets, Government Affairs, Finance, Legal and executive leadership, on all business questions related to Gilead’s channel strategies and distribution networks, impacting in-line and pipeline assets. This pivotal role demands both strategic vision and hands-on execution. You will be driving recommendations with senior leadership and following through on implementation of those recommendations with Trade Account and Operations Teams. This role reports to the Sr. Director, Trade and Market

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description As Associate Director, Data Science, you will proactively bring innovative data science techniques and insights to business to drive/support strategic business decisions. You would be responsible for standing up the capability of integrated HCP, patient journey and predictive sciences at scale for commercial market. The person will work closely with integrated insights, commercial ops, patient engagement and omni channel analytics leads. Hands on functional expertise, highly collaborative mindset and leadership skillsets required. This role will report to Sr. Director, Marketing Sciences and based in either Foster City, CA or Parsippany, NJ. Responsibilities: <

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Global Campaigns Strategist. About the job As a Sr Global Campaign strategist, you are responsible for owning, developing a major campaign that drives awareness and opportunities for Twilio. This role is highly cross functional, working closely with both internal marketing partners across regions, sales, product, and company leadership to design bold campaigns that deliver on business objectives. You possess a proven track record of leading multi-channel global campaigns with success, collaborating with stakeholders, and finding opportunities to strategically uplevel Twilio’s campaign engine. The ideal candidate has an advanced understanding of how campaigns resonate with a global audience, not just one country. You are skilled in understanding the modern AI-driven buyer journey at each stage of the funnel, have the ability to translate messaging frameworks into effective campaigns, and thrive in a collabora

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a regional Principal Channel Account Manager for EMEA based in London. The primary focus will be to optimize, activate and recruit our French, Middle Eastern & Southern European channels by managing and recruiting new solution partners. The channel account manager is a quota-carrying, revenue-producing role that is responsible for recruiting, onboarding and managing relationships with a defined portfolio of partners. The role is responsible for selective new partner recruitment against our ideal partner profile, engaging partners with the Smartsheet Aligned partner program, and driving joint partner business planning. Channel Account Managers will also significantly collaborate with Smartsheet direct sales teams locally. This role is based at Smartsheet in London, UK (hybrid working cadence) and reports to our Sr, Director - Partner Sales. You Will: Own the multi-quarter and annual planning process with key partners, spanning enablement, co-marketing, sales pipeline, channel pipeline and forecast reporting; host QBRs and direct the actions that follow from them Drive monthly partner alignment sessions, review pipelines, conduct win/loss analysis and direct account penetration strategy to build new sales opportunities Lead the development of Smartsheet's EMEA partner strategy, defining which partner types, markets and segments the region pursues next, rather than recruiting against an existing profile Serve as the acknowledged authority on partner types across the region, including Serv

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day—building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Sr. Sourcing Manager will play a critical role in building and optimizing the Fanatics Brands global source base to deliver quality licensed product at competitive cost. ROLE OVERVIEW The Sr. Sourcing Manager is responsible for building, optimizing, and managing the Fanatics Brands global source base to achieve industry-leading quality, on-time delivery, and competitive costs while developing partnerships in a sustainable and compliant business environment. This role

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As Customer Success Renewal Specialist, you will support the Customer Success Organization in driving a high volume portfolio of customer renewals proactively and at scale. The ideal Renewal Specialist is an experienced professional with an understanding of the SaaS contracting space. You will resolve a range of issues in creative ways while mitigating risk and providing a world-class renewal experience for our customers. This role will report to our Sr. Manager of Renewal Management in Costa Rica and this role is based in San José, Costa Rica. This role has flexibility to work remotely, but will need to be able to come into the office as required for training and business needs. You Will: Prepare and deliver high-volume renewals while handling continual customer requests and internal queries Work directly with customers to negotiate the renewal, including pricing and service term discussions Understand and align customer’s business needs and goals to generate renewal quotes Ensure that renewals are closed on a timely basis Collaborate with Sales and Customer Success Managers on renewals strategy and plans, leveraging customer analytics and metrics Liaise with customers to ensure POs and order forms are accurately completed Maintain high levels of data quality in our CRM tool through attention to detail and comprehensive updates Proactively recognize issues that may impact a renewal and quickly identify resources to help resolve the issue(s) Work with an assigned territory of accounts and/or

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team The Technical Consulting Practice is made up of leading experts on Outreach, CRM, and sales technologies who bring innovation to implementation each and every day. As a vital part of our onboarding and optimization processes, the technical consulting team ensures our customers utilize Outreach to the fullest technical potential while adhering to best practices. The Role As a Sr. Technical Consultant you will play an important role working as a technical subject matter expert in a wide variety of SaaS technologies within the Professional Services line of business. You will work closely with internal and external consultants and technology experts to implement, upgrade, and configure various solutions in our sales engagement platform. This role will play a key part in our expanding AI initiatives, supporting customers in enabling and configuring AI capabilities within our platform. You will also act as a trusted advisor, helping organizations adopt and operationalize AI to drive measurable business value. The success of this role will be measured by the overall business impact, client adoption of technology best practices, and quality of platform setup conducted by the consultant. Location: Remote within the U.S., with a preference for candidates

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Operations Manager will play a critical role in driving high-performance inbound and outbound fulfillment operations across Fanatics Commerce distribution centers. ROLE OVERVIEW The Operations Manager shapes the Fanatics Commerce experience by serving as an athlete and fan advocate, owning the performance of inbound or outbound operations across multiple sub-departments. This role leads a team of 3–10 Supervisors and 50–350 athletes, inspiring high performance through effective communication, mentorship, and feedback, while reporting to the Sr. Manager of Operations. The Operations Manager delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) Cross-Functional Leadership: • Serve as a liaison between supervisors, team leaders, athletes, and internal/external operations partners to gather information, resolve issues, and maintain alignment across departments. • Mesh effectively with the existing management team by operati

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Service Sales Manager (SSM) to join our team. This is a Remote role reporting to the Sr. Director in the Solution Consulting department. The Service Sales Manager is responsible for scoping and selling Zscaler Professional Services (PS) packages and developing our service business across Enterprise and Commercial sectors. You will partner with the license sales team to scope and position services that accelerate customer time-to-value, collaborating across delivery and customer success teams to ensure seamless transitions and aligned deployment outcomes. As a trusted advisor, you will leverage deep security expertise to drive requirements, produce proposals, and lead technical scoping that solves critical business challenges. What you’ll do (Role Expectations) Articulate and sell the value of Professional Services within prospective and existing enterprise customer accounts Work in conjunction with

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch's Commerce organization drives over $1B+ in annual payouts to creators through innovative monetization products. As we continue to evolve how streamers earn and how communities engage, we're looking for a visionary Sr. Product Manager to own the roadmap for supporting streamers through interactive, fun, and mobile-native commerce products. In this role, you will define and execute the strategy for helping streamers build deeper connections with their communities through interactive features and engaging monetization tools. You'll build solutions for products that help creators monetize (like Bits, Subscriptions, etc) while exploring new ways to help creators earn, engage their audiences, and grow their channels. By focusing on streamer success and community connection, you'll help shape how millions of viewers support their favorite streamers across all devices. You can work from San Francisco, CA; Los Angeles, CA; Irvine, CA; or Seattle, WA. You Will: Lead the product vision and roadmap for high impact Twitch commerce capabilities, balancing near-term customer and business outcomes with longer-term product investments Own the one-to-two year vision & drive prioritization for features that help streamers connect and monetize with viewers, including future innovations in c

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch's Commerce organization drives over $1B+ in annual payouts to creators through innovative monetization products. As we continue to evolve how streamers earn and how communities engage, we're looking for a visionary Sr. Product Manager to own the roadmap for supporting streamers through interactive, fun, and mobile-native commerce products. In this role, you will define and execute the strategy for helping streamers build deeper connections with their communities through interactive features and engaging monetization tools. You'll build solutions for products that help creators monetize (like Bits, Subscriptions, etc) while exploring new ways to help creators earn, engage their audiences, and grow their channels. By focusing on streamer success and community connection, you'll help shape how millions of viewers support their favorite streamers across all devices. You can work from San Francisco, CA; Los Angeles, CA; Irvine, CA; or Seattle, WA. You Will: Lead the product vision and roadmap for high impact Twitch commerce capabilities, balancing near-term customer and business outcomes with longer-term product investments Own the one-to-two year vision & drive prioritization for features that help streamers connect and monetize with viewers, including future innovations in c

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. The Customer First Team We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers. Join our team! We’re building a world where Identity belongs to you. Role Summary Reporting to the Sr. Manager, Strategic Programs and Delivery Governance, the Program Manager, Services Solutions & Delivery Acceleration is a key operational and technical enablement leader within our Global Professional Services and Delivery Success organization. This role treats "services as a product"—transforming custom, highly complex implementation workflows into standardized, packaged service solutions and reusable delivery acceleration toolkits. Work