Sr Customer Success Engineer Jobs

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Staff Software Development Engineer to join our team. This is a hybrid role based in Bangalore, reporting to the Senior Manager in the Engineering department. You’ll collaborate with a diverse team of engineers to design, build, and deliver an innovative zero-trust cybersecurity product as part of the world’s largest cloud security platform. You will bring your vision and passion to our team of experts who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. What you’ll do (Role Expectations) Partnering with Product Management to drive detailed product requirements Defining software design specifications and implementing bug free code using test driven methodology Looking for opportunities to refactor existing code in the interests of maintainability and reusability Collaborating closely with other cross functional engineering teams (security, UI,

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Sr. Manager, People Data Infrastructure and Platforms to join our team. This is a Hybrid role located at our Santa Clara, CA HQ or Bellevue, WA office, reporting to the VP, People & Culture AI and Data. In this role, you will lead the evolution of our workforce data ecosystem by establishing a trusted, governed data foundation and scaling intuitive analytics products across the enterprise. You will bridge technical architecture and business execution, partnering with cross-functional teams to eliminate manual reporting dependencies and enable AI-powered workforce intelligence. What you’ll do (Role Expectations) Manage and scale the People data foundation across our enterprise data ecosystem, overseeing workforce data models, pipelines, and data quality on Snowflake to deliver certified, trusted workforce data Establish and enforce data governance and metric certification standards, driving alignment

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Staff Software Development Engineer to join our Zero Trust Branch datapath team. This is a hybrid role based in Santa Clara, CA (3 days in office), reporting to the Architect, Engineering. As a core technical expert, you will contribute to building and enhancing our Zero Trust Branch platform, designing and developing robust dataplane services and APIs that support millions of users globally. What you'll do (Role Expectations) Collaborate with cross-functional teams to define requirements, design architectures, and deliver resilient cloud-based software solutions and network integrations Leverage deep expertise in L2–L7 networking to develop and advance cloud-delivered security and SD-WAN technologies Develop, maintain, and optimize high-performance network applications and protocols utilizing Go and Python Design efficient data structures for network data processing and handle system-level pro

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Staff Software Development Engineer to join our Zero Trust Branch datapath team. This is a hybrid role based in Santa Clara, CA (3 days in office), reporting to the Architect, Engineering. As a core technical expert, you will contribute to building and enhancing our Zero Trust Branch platform, designing and developing robust dataplane services and APIs that support millions of users globally. What you'll do (Role Expectations) Collaborate with cross-functional teams to define requirements, design architectures, and deliver resilient cloud-based software solutions and network integrations Leverage deep expertise in L2–L7 networking to develop and advance cloud-delivered security and SD-WAN technologies Develop, maintain, and optimize high-performance network applications and protocols utilizing Go and Python Design efficient data structures for network data processing and handle sy

CSQ128R8 As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Work with the Databricks te

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. LEAD. STRATEGIZE. TRANSFORM. Summary Frontier Engineering's mission is to engineer guaranteed customer outcomes on Snowflake, the trusted control plane for AI-first business. We bring Snowflake engineers, AI specialists, and industry experts together with customers to modernize their data foundations and put AI into production, delivering measurable ROI in weeks and months, not quarters and years. We operate through two transformation engines: Data Transformation, which helps customers migrate, modernize, consolidate, and govern the data foundation that AI depends on; and Agentic Transformation, which helps customers build agents, intelligent applications, and AI-powered workflows that reimagine how their business runs. As our first Engagement Manager based in New Zealand, you will be Frontier Engineering's in-market leader for your accounts across both Data Transformation and Agentic Transformation, and the single point of accountability for engagement outcomes, from first conversation through scoping, contracting, delivery, and expansion. You will work hand-in-hand with New Zealand account teams and with our Australia-based Services Solution Managers and Sales Solution Architects as one team: you bring local customer intimacy, deal shaping, and delivery leadership; they b

FEQ128R38 At Databricks, we are on a mission to empower our customers to solve the world's toughest data and AI problems by utilizing the Databricks Data Intelligence Platform. As a Sr. Delivery Solutions Architect, you will partner with Sales, Solutions Architecture, and Field Engineering to accelerate the adoption, growth, and strategic impact of Databricks with our most complex customers. You will serve as a senior technical advisor, helping customers design, implement, scale, and optimize complex data and AI solutions across business units, geographies, and product areas. This is a highly technical and strategic customer-facing role. You will define technical execution strategies for high-value accounts, drive architectural alignment across complex use cases, and orchestrate Databricks, customer, and partner teams to deliver measurable outcomes. You will build trusted relationships with senior technical and executive stakeholders while contributing expertise, frameworks, and best practices that scale beyond individual customer engagements. The Impact You Will Have Define technical execution strategy across high-value, complex customer accounts spanning multiple use cases, business units, geographies, or product areas Serve as a senior technical advisor to customer architects, technical leaders, and Director/VP-level stakeholders Design and influence secure, governed, scalable architectures while balancing performance, cost, reliability, and long-term platform strategy Orchestrate Databricks, customer, and implementation partner teams to align technical execution and accelerate strategic outcomes Anticipate platform maturity and scaling needs and establish technical standards for security, governance, developer experience, and operational excellence Drive adoption, consumption, and measurable business outcomes through technical strategy and execution Lead complex technical escalations spanning multiple systems, teams, or workloads Build reusable technical framewo

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Sr. Program Manager, Talent Development About the job This position is needed to build and lead the live learning experiences that shape how Twilions grow, lead, and work together. You will design and facilitate Twilio's development programs, design and lead leadership team offsites, and serve as an internal coach to leaders and emerging talent around the globe. Reporting to the Senior Director of Talent Development, you will spend most of your time in the room, virtual or in person, with Twilions: designing programs, facilitating sessions, guiding leadership teams through high-stakes offsites, and coaching leaders through pivotal growth moments. The ideal candidate is an expert facilitator and credentialed coach who designs with rigor, reads a room in real time, and turns every session into measurable behavior change. Responsibilities In this role, you’ll: Design and build facilitated development programs end to

MKTQ427R47 Sr. Partner Marketing Manager, AWS & AI Partners Sr. Partner Marketing Manager, AWS & AI partners, will accelerate Databricks’ growth by turning strategic cloud and AI ISV partnerships into measurable demand, pipeline, and customer-adoption outcomes. This role connects partner strategy, joint messaging, campaigns, events, and field execution across AWS and strategic technology partners. Impact You’ll Make Ensure the annual AWS joint marketing plan is delivering against agreed GTM priorities and assigned partner pipeline targets aligned to Databricks’ strategic products, including Genie, Unity Gateway, and Lakebase. AWS Marketing Development Funds (MDF) are deployed through clear investment tiers, approval workflows, vendor governance, and ROI reporting that enables informed re-investment decisions. Databricks’ presence at AWS re:Invent, AWS events, and related programs are producing agreed engagement, demand, and opportunity outcomes through coordinated events, content, demos, and activations. AWS and strategic AI/ISV co-marketing programs are generating net-new demand and supporting active opportunities, with sourced and influenced pipeline traceable through deal registration, SFDC matching, and partner lead tracking. Joint marketing plans, messaging, and customer-use-case campaigns with strategic AI/ISV partners are increasing awareness and creating demand for Databricks solutions. Created content in joint-marketing plans are supported with solution briefs, integration use cases, campaign assets, and customer proof points that are adopted across relevant partner and field teams. Product feature and integration launches with AI/ISV partners, along with at least six customer stories or joint announcements annually, are increasing market proof, partner activation, and customer adoption. Partner marketing motions and communications are scalable across regions, with standardized campaign kits, enablement touchpoints, and engagement or adoption result

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Join Micron as a Sr Indirect Category Supplier Manager II - Materials Category and embark on an exceptionally rewarding journey! This outstanding opportunity allows you to play a pivotal role in transforming our strategic procurement processes while working alongside world-class professionals. Category Management & Strategic Sourcing Implement processes to monitor customer happiness with key suppliers. Recommend targets to increase value such as high revenue, spend reduction, purchasing efficiency, customer services, and supplier management. Analyze sourcing trends and provide suggestions for assigned categories. Participate in supplier segmentation and strategic goal-setting. Develop category strategies for managed categories and validate strategies with Global and Regional Category Managers and internal partners. Leverage Artificial Intelligence to improve category management. Cost Management & Analysis Identify and evaluate category-specific savings/revenue levers. Drive category savings/revenue and scorecard metric targets. Provide market intelligence and category price trends to relevant internal customers. Apply should-cost models for assigned categories that are benchmarked and relevant to the global marketplace. Negotiation Lead or participate in negotiations for contract extensions and renewals, renegotiation of prices, transfers, etc.

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: As a Sr. Product Manager on our SMB team, you will own the core experience of our applicant tracking system for employers, with the opportunity to rethink how it is structured and how it works. You'll drive the strategy and execution behind increasing employer review and response rates on the platform, and you will own the development of our employer mobile app. You'll partner closely with Engineering, Design, and Decision Science to build scalable product experiences that drive more conversations and help employers hire qualified candidates faster. This is one of the areas of the business where we can test and learn the fastest, so you'll have room to ship often and move quickly. Key Focus Areas: Act as an Owner: Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution. Reimagine the ATS: Own the core ATS experience and lead the rethink of how it is structured and how it works to improve customer value and product effectiveness. Drive Employer Engagement: Own the metrics for employer review and response rates on the platform, and build the experiences that move them. Launch the Employer Mobile App: Own the development of our employer mobile app, from vision and roadmap through launch and iteration. Run rapid experimentation: You will test frequently and ship a steady stream of product i

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Staff Site Reliability Engineer (Federal) to join our team. This is a fully onsite role based in Crystal City, Virginia, reporting to the Manager, Site Reliability Engineering in the Government Cloud department. You will join the team responsible for building the world’s largest cloud security platform, enabling organizations worldwide to harness speed and agility. In this critical role, you will maintain our commitment to security by managing operations within classified environments, ensuring our multitenant architecture remains the leader in cloud security. What you’ll do (Role Expectations) Manage operational tasks for products in US Government classified environments, including deployments, on-call duties, incident management, and participation in regular deployment syncs Oversee all cloud infrastructure components such as AWS, private cloud environments, containers, and VMs

P-1324 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. Modern data analysis employs sophisticated methods such as machine learning that go well beyond the roll-up and drill-down capabilities of traditional SQL query engines and require speed and reliability. As a software engineer on the Storage and IO team at Databricks, you will be building the next generation of our cloud storage I/O platform supporting fast and reliable reads and writes against cloud storage systems. This specialized and highly optimized platform boosts the performance and reliability of the query processing system so it can outperform even specialized query engines. What we look for: BS (or higher) in Computer Science, related technical field or equivalent practical experience. Comfortable working towards a multi-year vision with incremental deliverables. Motivated by delivering customer value and impact. 5+ years of production level experience in either Java, Scala or C++. Experience with low level systems (OS, network stacks, CPU optimizations). Strong foundation in algorithms and data structures and their real-world use cases. Experience with distributed systems, databases, and big data systems (Apache Spark, Hadoop). About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70%

SLSQ427R684 Databricks operates at the leading edge of the Data and AI space with a mission to help companies solve the world's toughest problems. We are seeking an experienced strategic sales leader to manage and grow our Seoul-based Business Development team and help us expand our South Korean business. Reporting to the Director, Sales Development, you will be an important contributor to our sales leadership team, leading recruiting, pipeline generation/consumption growth strategy, and constructive coaching for our Business Development team members. You will have experience driving pipeline generation, leading sales development teams, and working with sales and marketing teams. The impact you will have: Take the primary leadership role in building and scaling an outstanding team Support and shape the strategy for pipeline generation within KR Create innovative strategies to accelerate new customer acquisition and consumption growth Manage your team's pipeline target and be active in coaching team members to be successful Work with cross-functional regional leaders to maximize the contribution of the team Analyze team performance and funnel data to identify and fix inefficiencies What we look for: Minimum 2-3 years of experience as a Sales Development manager with consistent overachievement against quota Experience in a quota-carrying, end-to-end sales role with consistent overachievement against quota Experience growing a sales development team by recruiting and developing BDRs focused on giving people the training and support that they need to succeed Expertise in using Salesforce and Outreach.io, additional experience with AI tools will be advantageous Proficiency in Native Korean and business-level English proficiency required. The role involves regular communication with regional and global stakeholders in English, including meetings, reporting, and written communication. English proficiency may be assessed through the interview process or equivalent evi

RDQ427R365 At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. We are the “AI/BI” Dashboard team responsible for making Databricks the best product for business users to create, share and consume data insights. We own the entire product stack end-2-end: the Dashboard creation and consumption UI, the query and permissions layer, the control plane for the service, the consumption surface across web, mobile and Desktop as well as the distribution infrastructure across various channels (e-Mail, Mobile, Slack/Teams etc.). At every layer of our stack, we are leveraging AI to change how users interact with and leverage our product in completely new ways to find the answers they need quicker than ever before. We're seeking a dedicated Senior Engineering Manager who will help grow the AI/BI Dashboard product and service platform. This means tackling a number of challenging fullstack and backend problem spaces, for example making agentic dashboard authoring and AI insights fast and performant while maintaining high quality, enabling the creation and consumption of Dashboards and BI features across the entire Databricks platform and scaling our service to the next order of magnitude of users. This role also requires experience in applying AI and LLM technology directly into the product surface and guiding the team to strike a balance between pushing up quality while maintaining performance an