Sr It Systems Engineer Jobs

GAQ127R41 Location: San Francisco, CA (Hybrid) About the Role At Databricks Information Technology, we are a product-led organization transforming the way we work, from how easy it is to use our IT services to the applications we develop that help us scale seamlessly in the face of incredible growth. As a Senior Software Engineer (Infrastructure) , you will be a core technical contributor on the IT Infrastructure team, owning and driving the evolution of our core infrastructure and observability platforms. This role requires a strong software engineering mindset, deep technical breadth across SRE and infrastructure worlds, and the ability to deliver high-quality, scalable solutions for currently "immature" system problems. You will be responsible for building resilient, scalable, and automated infrastructure that empowers our development teams. As a senior member of the team, you will bridge the gap between software engineering and systems architecture, ensuring our AWS environment is cost-optimized, secure, and highly available. The Impact You Will Have Architect and Automate: Design and deploy production-grade infrastructure on AWS using Terraform or Pulumi. Orchestration: Manage and scale containerized workloads using AKS (Azure Kubernetes Service) or EKS, focusing on cluster security and resource efficiency. CI/CD Excellence: Architect robust deployment pipelines using GitHub Actions , managing both GitHub-hosted and self-hosted runners for specialized build requirements. Drive "Observable by Default" Frameworks: Create underlying infrastructure to ensure new internal applications are secure and have logging and metrics enabled by default Tooling, Scripting & AI : Build internal CLI tools,AI plugins and automation scripts to streamline developer workflows and enhance operational efficiency Partner Cross-Functionally: Collaborate with stakeholders across Security, Engineering, Infrastructure, and Support to deliver impactful projects with real business

The Team + The Role Pendo’s Business Systems team keeps the company running smoothly across our global office footprint. The team owns the systems, infrastructure, automations, and day-to-day support that help Pendonauts work securely, efficiently, and at scale. As Pendo grows, this team plays a critical role in finding smarter, more scalable ways to support the business. As a Senior IT Engineer, you will own key IT infrastructure initiatives, lead Okta administration, build automations that reduce manual work, and support the SaaS tools that power Pendo’s operations. This role goes beyond ticket resolution: you will work hands-on across systems, support, automation, A/V, SaaS administration, and infrastructure improvements while partnering closely with teams across the business. You will operate with a high degree of autonomy and help make Pendo’s IT function more reliable, secure, scalable, and forward-looking. This role is based in our Raleigh office. What this looks like day-to-day Okta administration: Own Okta administration as a core focus area, including SSO application implementation, onboarding and offboarding workflows, SCIM provisioning, and account lifecycle management. Build and maintain clean integrations that make access management seamless and scalable. Automation development: Use tools such as Workato, n8n, Okta Workflows, APIs, and AI tools to eliminate manual work across IT operations. Build automations for user account creation, workflow orchestration, tool integrations, and recurring support patterns. IT support: Resolve helpdesk tickets, troubleshoot network issues, and support A/V setup for meetings and events. You will own day-to-day support alongside larger initiatives, looking for repeatable patterns that can be automated or improved. User account management: Perform provisioning and deprovisioning as part of onboarding and offboarding workflows. Ensure access is accurate, timely, secure, and aligned to business needs. Infrastructure improv

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As our Sr. Executive IT Support Engineer, focus on problem identification and resolution, technical solution development, user experience, as well as building and maintaining positive business relationships with global IT Organizations, clients and vendors. Fulfillment of responsibilities must be performed with a minimum amount of supervision. Must be able to communicate effectively, wow customers with your personable approach, attention to detail, listening skills, and problem-solving skills. We seek your knowledge about all aspects of technology and optimally fix the diverse case load. Technical knowledge and the ability to work under stress are two meaningful skills in this role. Demonstrate skills with quick response and good sense. Responsibilities: Provide high-touch executive support, addressing advanced technical needs across office, travel, and home environments, including special events and mobile device support (iOS/Android). Diagnose, troubleshoot, and resolve hardware, software, and system issues across Windows and macOS environments, both on-site and remotely; raisek issues as needed. Manage Executive Support queue while handling installations, break/fix tasks, and video conferencing systems in diverse and complex environments. Maintain knowledge resources by developing and updating KBAs, documenting solutions, and tracking company assets responsibly. Leverage deep technical proficiency in Microsoft Office, AI tools, and security poli

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. In this role, your primary focus will be to support Infrastructure Level 2 Operations with primary focus on Windows and Unix Server technologies and methodologies, which will have a heavy emphasis on automation and a hybrid cloud environment, while maintaining operational excellence in multiple world class Data Center environments. Job Responsibility: Provide L2 support in incident, request, change and problem management related to server and DB operations in Windows and Unix operating systems. Provide L2 support and participate in Major incidents. Ensure SLA for incidents and service requests are met with high quality of work. Ensure KPIs, such as breach case target, MTTR and escalation target is met. Install and upgrade firmware for hardware and operating systems, apply patches and implement changes when required. Diagnose and solve OS/hardware errors ensuring high availability of MFG systems. Monitor server performance proactively and perform analysis of cases to prevent recurring issues. Enhance monitoring/alerting to reduce noise and recurrences. Develop processes and operation procedures related to server operations. Create and manage reports, visualizations, and dashboards related to windows/unix operations. Perform capacity planning and participate in Disaster Recovery drills. Work with Subject Matt

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As a Senior Software Engineer II at Smartsheet, you will create the next generation of our platform while tackling meaningful distributed systems challenges alongside a talented engineering team. You will collaborate closely with product managers and fellow engineers through code reviews and architectural discussions, and you will have the opportunity to mentor other engineers. This role is a great fit for someone with a strong background of hands-on development as well as solid technical leadership experience. About the Billing & Subscriptions Team The Billing & Subscriptions team is at the heart of Smartsheet’s growth engine. We are responsible for the critical systems that power Licensing and Monetization. Our mission is to build a seamless purchasing experience that supports millions of users and enables the business to rapidly evolve its product and AI offerings at scale. You Will: Contribute to Smartsheet’s most critically visible initiatives into FY28 Build scalable back-end services for the next generation of applications at Smartsheet (Kotlin, Java) Solve challenging distributed systems problems and work with modern cloud infrastructure (AWS, Kubernetes) Lead code reviews and architectural discussions as you work with other software engineers and product managers Be a force multiplying team lead at the helm of our most important work Mentor other engineers on code quality and other industry best practices Forge a strong partnership with product management and other key areas of the business Activel

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Automation is the key to creating highly reliable and secure large-scale software systems. Are you someone who engineers solutions to problems rather than simply fixing the same thing over and over again? Can you protect Smartsheet against attackers? We are looking for a Senior DevSecOps Engineer to join our global Security Operations team. In this critical role, you will be a leader in maturing our security and reliability posture by treating both as software engineering challenges. You will engineer and operate a highly reliable, scalable, and defensible production environment, directly impacting our ability to deliver a world-class service to our customers 24/7. This is a unique opportunity to blend deep expertise in Site Reliability Engineering (SRE) and modern Security Operations, working at the intersection of infrastructure, automation, and security to build a platform that is resilient and secure by design. You Will: Engineer Secure and Resilient Infrastructure: Design, build, maintain, and improve secure, scalable, and highly available infrastructure in our multi-cloud environment (primarily AWS) using Infrastructure as Code (IaC) principles with tools like Terraform, Kubernetes, and Helm. Automate Proactive Security: Engineer and automate threat detection, incident response, and vulnerability management processes. You will build the tools and workflows that allow us to respond to threats at machine speed. Secure the Software Development Lifecycle: Architect and secure our CI/CD pipelines, integrating automated

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is building the next generation of AI-powered strategic planning and work execution agents through SmartAssist, our intelligent agent platform. You will work closely with Engineering and AI Platform teams, embedded in a team working in a critical area and building toward a mature Agent Development Lifecycle (ADLC). You will architect how we design, build, and operationalize AI-driven solutions that transform work execution at enterprise scale. You Will: Design and build production-grade LLM-powered agents and workflows within Smartsheet, including architecture decisions on system design, data pipelines, and deployment strategies Develop and optimize prompts, RAG pipelines, and agent reasoning patterns; build evaluation frameworks to measure accuracy, hallucination rates, and performance across model versions Implement and manage end-to-end AI systems on cloud infrastructure (AWS, GCP, or Azure), including monitoring, optimization, and incident response Collaborate with Engineering, Product, and cross-functional teams to translate business requirements into technical AI solutions that drive real impact Mentor and guide other engineers on applied ML best practices, modern AI development patterns, and production considerations Establish best practices and standards for AI development, model governance, and responsible AI within the organization Stay current with the rapidly evolving AI/LLM landscape and evaluate emerging tools, frameworks, and techniques for Smartsheet's needs Contribute to a full stack applicati

The Team + The Role Our Engineering Team is focused on building AI Products for our product experience (PX) platform. We build from the ground up to explore, prototype, and ship AI-native experiences that change how software teams understand and serve their users. This is not an AI layer added to existing product; it is a deliberate bet on what product intelligence looks like next. The team operates with high autonomy, moves quickly, and builds products without clear precedents. As a Sr. Software Engineer (AI), you will sit at the intersection of deep technical capability and strong product judgment. You will design and ship applied AI systems, including RAG pipelines, agentic workflows, and LLM-powered features, from prototype through production. You will make principled technical decisions, evaluate model behavior rigorously, and communicate tradeoffs clearly to engineers and non-engineers alike. This role is based in our New York office. What this looks like day-to-day Applied AI systems: Design and build AI systems including RAG pipelines, agentic workflows, and LLM-powered features. You will take work from prototype through production and ensure it can hold up in real customer environments. Technical decision-making: Make principled decisions on when to prompt, when to fine-tune, and when to use a different tool entirely. You will explain these tradeoffs clearly so the team can move quickly without sacrificing quality. Model evaluation: Instrument and evaluate model outputs rigorously by defining evaluation frameworks and catching hallucinations early. You will implement guardrails that can withstand real-world load and production use. Productionize AI ownership: Own model deployment, monitoring, latency optimization, cost management, and reliability at scale. You will help ensure AI systems are observable, efficient, and dependable in production. Full-stack product shipping: Contribute across the stack when needed because this team ships products, not just mod

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Automation is the key to creating highly reliable and secure large-scale software systems. Are you someone who engineers solutions to problems rather than simply fixing the same thing over and over again? Can you protect Smartsheet against attackers? We are looking for a Senior DevSecOps Engineer to join our global Security Operations team. In this critical role, you will be a leader in maturing our security and reliability posture by treating both as software engineering challenges. You will engineer and operate a highly reliable, scalable, and defensible production environment, directly impacting our ability to deliver a world-class service to our customers 24/7. This is a unique opportunity to blend deep expertise in Site Reliability Engineering (SRE) and modern Security Operations, working at the intersection of infrastructure, automation, and security to build a platform that is resilient and secure by design. You Will: Engineer Secure and Resilient Infrastructure: Design, build, maintain, and improve secure, scalable, and highly available infrastructure in our multi-cloud environment (primarily AWS) using Infrastructure as Code (IaC) principles with tools like Terraform, Kubernetes, and Helm. Automate Proactive Security: Engineer an

P-1640 At Databricks, we’re passionate about enabling data teams to solve the world’s toughest problems — from advancing the future of transportation to accelerating medical breakthroughs. We do this by building and operating the world’s best data and AI infrastructure platform so our customers can turn deep data insights into business impact. Founded by engineers and driven by customer obsession, Databricks takes pride in tackling hard technical challenges — from designing next-generation UI/UX for working with data, to scaling our services and infrastructure across millions of virtual machines. And we’re only getting started. As a Sr. Backend Software Engineer for Customer Experience Intelligence (CXI ) , you will architect and deliver Databricks' AI-native vertical workflow platform. CXI is building intelligent systems that orchestrate AI agents, humans, and enterprise tools into end-to-end operational workflows. Support is our first production domain and the platform is designed to expand across multiple domains such as IT, Security, Legal, Marketing, and other knowledge-worker workflows, with a roadmap toward broader productization. The Impact You Will Have Architect the Agentic Ecosystem: Contribute to the technical vision, core infrastructure, and backend architecture for Databricks’ next-generation Enterprise Agentic Framework. Scale across multiple domains: Build a vertical modular, multi-tenant agent platform initially optimized for Customer Support, but natively designed to expand into other domains such as IT, Security, Compliance, Marketing, HR, Legal and all ticket based workflows across the company. Engineered Reliability: Drive rapid, iterative backend development while upholding strict quality, safety, throughput, and reliability standards for agentic-based systems. Orchestrate Complex Workflows: Design state-machine and agentic workflows that seamlessly evolve from human-in-the-loop validation to fully automated execution. Enterprise-Grade Obs

(P-1174) We are hiring a Senior Staff Software Engineer for Databricks' Engineering team reporting to an Engineering Leader. You will be part of the Databricks engineering organization, working with teams that develop Databricks products and features for thousands of enterprises worldwide. Key Characteristics As an executive engineering individual contributor at Databricks, you will have full ownership of the product or infrastructure direction in a major area, driving it from initial development to scalable solutions with clear business impact. You will serve as a force multiplier by elevating stability, reliability, and organizational processes, while bringing deep expertise in large-scale distributed systems. You will mentor senior engineers, contribute to recruiting, and lead high-impact company projects, often tackling complex problems beyond their comfort zone. Job Description At Databricks, we are obsessed with enabling data teams to solve the world's toughest problems, from security threat detection to cancer drug development. We do this by building and running the world's best data and AI infrastructure platform, so our customers can focus on the high value challenges that are central to their own missions. Our engineering teams build highly technical products that fulfill real, important needs in the world. We develop and operate one of the largest scale software platforms. The fleet consists of millions of virtual machines, generating terabytes of logs and processing exabytes of data per day. At our scale, we regularly observe cloud hardware, network, and operating system faults, and our software must gracefully shield our customers from any of the above. The Impact you will have: Solve real business needs at large scale by applying your software engineering. Deliver a highly scalable, available, and fault-tolerant engine processing hundreds of TB of data daily across thousands of customers Low level systems debugging, performance measurement &

The Team + The Role The Core team builds features and platform capabilities that power critical areas of the Pendo product experience. The team supports high-stakes customer use cases, shapes how systems evolve over time, and creates a more consistent experience across the platform. This work sits in complex product areas where delivery speed, system reliability, and long-term maintainability all matter. As a Sr. Software Engineer, you will own complex problem spaces and drive them forward independently. You will apply strong engineering judgment to ambiguous challenges, partner closely with Product and Design, and stay accountable to outcomes, not just output. You will break large efforts into small, continuously shippable increments, bring others along with you, and leave the codebase better than you found it. This role is based in our Raleigh office. What this looks like day-to-day Feature ownership: Own complex, ambiguous features end-to-end by structuring work into small, independently shippable increments. Drive delivery with clarity, strong judgment, and accountability for customer and system impact. Production engineering: Write production-ready code and define testing approaches based on risk and system impact. Use safe rollout patterns to reduce risk and enable incremental delivery. Incident response: Respond quickly when production issues arise in your area. Resolve issues and drive follow-up improvements that prevent recurrence. AI-enabled development: Use AI tools as a core part of your daily workflow for code generation, debugging, test writing, and task decomposition. Help raise the bar for how the team uses AI in development workflows. Technical collaboration: Deliver actionable code reviews, accurate documentation, and constructive contributions to technical discussions and planning sessions. Help teammates make better decisions through clear, direct input. Continuous improvement: Identify recurring friction points in code, tests, tooling, or proces

P-1651 At Databricks, we’re passionate about enabling data teams to solve the world’s toughest problems — from advancing the future of transportation to accelerating medical breakthroughs. We do this by building and operating the world’s best data and AI infrastructure platform so our customers can turn deep data insights into business impact. Founded by engineers and driven by customer obsession, Databricks takes pride in tackling hard technical challenges — from designing next-generation UI/UX for working with data, to scaling our services and infrastructure across millions of virtual machines. And we’re only getting started. As a Sr. Software Engineer for Customer Experience Intelligence, you will architect and deliver Databricks' AI-native vertical workflow platform. CXI is building intelligent systems that orchestrate AI agents, humans, and enterprise tools into end-to-end operational workflows. Support is our first production domain and the platform is designed to expand across multiple domains such as IT, Security, Legal, Marketing, and other knowledge-worker workflows, with a roadmap toward broader productization. The Impact You Will Have: Architect the Agentic Ecosystem: Contribute to the technical vision, core infrastructure, and backend architecture for Databricks’ next-generation Enterprise Agentic Framework. Scale across multiple domains: Build a vertical modular, multi-tenant agent platform initially optimized for Customer Support, but natively designed to expand into other domains such as IT, Security, Compliance, Marketing, HR, Legal and all ticket based workflows across the company. Engineered Reliability: Drive rapid, iterative backend development while upholding strict quality, safety, throughput, and reliability standards for agentic-based systems. Orchestrate Complex Workflows: Design state-machine and agentic workflows that seamlessly evolve from human-in-the-loop validation to fully automated execution. Enterprise-Grade Observability: Imp

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Change Control Engineer in FE Central Quality at Micron Technology, Inc., you will be responsible for implementing and executing Change Control systems and business processes for all Micron Fabs. In this position, you will be the Subject Matter Expert (SME) to drive network alignment and continuous improvement of Change Control system and practices at Micron; establish global relationships and support Change Control teams worldwide. You will work with Frontend Fabs and other central teams (Smart MFG AI, Operation Central Team, CPIE, Technology Development and IT) to help coordinate implementation of Change Control systems across multiple facilities internationally. This role requires strong communication, multi-functional coordination, and the ability to influence global practices for continuous improvement. Responsibilities and Tasks Responsibilities include but are not limited to: Lead and Support Strategic Change Management initiatives Lead and support global alignment of processes and continuous improvement efforts. Lead SWAT activities and refine the SWAT charter to ensure scope and discussions address global and business needs, while maintaining effective communication with all stakeholders and leadership. Collaborate with subject matter experts (SMEs) to identify process gaps and implement Best Known Methods (BKMs). Collect, analyze, and evaluate data requests; establish trackable follow-up actions, monitor timelines, and as

Key Responsibilities : 4–7 years of experience in Fraud Risk Management, Trust & Safety, or Risk Engineering, ideally in fintech, payments, or banking Hands-on experience building or operating real-time fraud detection and transaction monitoring systems Strong understanding of risk scoring, rules engines, and/or ML-based fraud detection approaches Experience working with payment flows, UPI, wallets, or similar transaction-heavy systems Familiarity with regulatory requirements around fraud and risk controls — NPCI, RBI, sanctions/watchlist screening, suspicious-transaction reporting, and comparable regimes Proficiency in Python or a similar language; comfortable working with SQL and large transactional datasets Strong analytical mindset, with the ability to translate emerging fraud patterns and typologies into actionable detection logic Comfortable owning a control that only works if someone actually works it — the review queue and escalation path are real from the day you’re behind them Experience with UPI/TPAP ecosystems or NPCI-regulated payment products is a plus Experience with case management tools and fraud investigation workflows is a plus Exposure to machine learning-based risk models in production, including model governance and drift monitoring, is a plus Prior experience supporting statutory or regulatory audits related to fraud or risk controls is a plus