Strategy And Ops Senior Manager Jobs

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Role Hybrid (3 days per week in the London office required) Individual contributor role Every day, millions of customer transactions flow through our platform. Our challenge is to make payments effortless for genuine customers while preventing fraud, abuse, and financial loss. As the Senior Strategy & Operations Manager for Payments Risk & Fraud, you'll own one of our most commercially important problem spaces. You'll define the strategy for payment fraud, promotions abuse, cash risk, and chargebacks – balancing customer experience, growth, and profitability. This is an end-to-end ownership role. You'll identify opportunities, shape strategy, influence product and engineering roadmaps, partner with data science to improve detection models, and work closely with Finance and Payments to protect revenue while enabling sustainable growth. If you enjoy solving ambiguous, high-impact business problems using data, technology, and cross-functional leadership, we'd love to hear from you. What You'll Own Defining our Payments Risk Strategy Own the strategy and roadmap for payment fraud, promotions abuse, cash risk, and disputes across multiple markets. Identify emerging risks, prioritise investments, and continuously evolve our controls to protect customers and the business while supporting growth. Driving Commercial Performance: Own the key business metrics that matter, including: Fraud losses Chargeback rates Payment approval rates Promotions efficiency Recovery rates False positive rates Evaluate trade-offs between risk, customer experience, and conversion to maximise long-term profitability Building Data-Driven Solutions Use data to understan

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission. We’re looking for an Emirati Finance & Strategy Associate to join our Dubai team. In this role, you’ll help us with the data and reporting support, weekly performance review management and variance analysis. What You’ll Be Doing You’ll be joining the Finance & Strategy team. Here’s what your day-to-day might look like: Maintain and update performance datasets used by the team. Ensure accuracy and consistency across reports and analyses. Contribute to improving reporting processes and templates where possible. Populate the weekly business review template with the latest performance data. Analyze key metrics and highlight trends or anomalies. Draft clear, fact-based commentary explaining performance drivers. Track actual performance against targets or prior periods. Investigate and explain key variances using data and business context. Summarize findings for the wider Finance & Strategy and UAE Leadership team. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Bachelor’s degree in Business, Economics, Finance, Accounting, or related field Proficiency in Google Sheets or Excel, including formulas (e.g. VLOOKUP, SUMIF, COUNTIF) and pivot tables. Strong numerical skills with high attention to detail and accuracy. Ability to analyze data, identify tr

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Most Procure-to-Pay teams are consumed by the work in front of them: requisitions, purchase orders, invoice exceptions, supplier issues, month-end. That work matters, and it never stops. What it doesn't leave room for is the question of where P2P should go next. That's this role. As Director, Procurement Strategy, you own the forward agenda for Procure-to-Pay at Toast. You'll define the multi-year roadmap, lead our most complex and highest-value vendor negotiations, drive the automation and AI agenda across the P2P lifecycle, and serve as the senior finance partner to leaders across the company on how Toast buys and pays. You'll lead a small team while partnering closely with the leader who runs day-to-day P2P operations. The division of labor is clean: you design, business-case, and negotiate; the operating team runs and sustains. A meaningful share of your impact will come through people who don't report to you, so the strength of that partnership and your credibility with stakeholders matter as much as formal authority. This role will work directly with and report to our Chief Accounting Officer (CAO). If you're a procurement or finance transformation leader who has been waiting for a mandate that is genuinely about change rather than change squeezed in around the edges of execution, this is that mandate. A day in the life (Responsibilities) Set the strategy Define and own the multi-year P2P strategy and transformation roadmap — process, policy, tooling, and category strategy Build the business cases for P2P investment, including cost, risk, and return, and take them to Finance leadership and the SLT for decision Establish the operating principles, controls philosophy, and policy framework that the P2P function runs against Lead the automation and AI agenda Define whe

About the Team The GTM Strategy & Growth team drives the growth and evolution of our B2B business across products, customer segments, and routes to market. We partner closely with Product, Sales, Success, Data Science, Finance, and Marketing to define and execute go-to-market strategies for new product launches, commercialization models, customer growth initiatives, and market expansion opportunities. Our work sits at the intersection of product strategy, growth, and operations — shaping how we bring products to market, how we measure success, and how we scale adoption across customer segments. We operate across both strategic and highly operational domains, from defining long-term growth bets and commercial strategy to building launch plans, tracking performance, and driving cross-functional execution across the business. About the Role We’re looking for a strategic, hands-on individual contributor to join our GTM Strategy & Growth team and help shape how we grow and scale our B2B business across products, customer segments, and routes to market. This is a generalist role for someone who combines strong product intuition with thoughtful GTM strategy and can flex seamlessly between strategic thinking and operational execution. You’ll translate business priorities into clear growth strategies, operating plans, and cross-functional execution. Your work may span product launches, commercialization models, customer growth initiatives, market expansion, and the systems and processes that help the business scale. You should be highly analytical, comfortable working across a range of products and business problems, and experienced navigating complex cross-functional environments. Experience with technical or API-based products is valuable, but the most important qualities are strategic range, sound judgment, and the ability to turn customer, product, and market insights into practical recommendations and action. This role is based in San Francisco office, 4-5 times

About the Team DoorDash is looking for top-talent to help build our DashPass subscription business in our International markets. DashPass and International are DoorDash's fastest growing and highest priority areas, meaning you'll influence DoorDash at large. Together we are building the world’s most valuable subscription product to attract and retain DoorDash’s most loyal customers. About the Role The Strategy & Operations Manager, International DashPass role is for truth seekers who enjoy solving complex problems, work across the organization, and execute to bring strategies to life. You will report to the Director of International DashPass within our Strategy & Operations organization working with our teams across Australia, New Zealand, and Core DashPass. You will collaborate across Consumer, Merchant, Product, Marketing, and Finance teams. You're excited about this opportunity because you will… Strategize - Develop DoorDash's path to excellence in on-demand delivery, identify trends that emerge and know when to double down and when to try something new. Experiment - Use data to run tests on everything from affordability programs to pricing. Build - You are excited to work on something that hasn't been done before. Your job will include building products and launching plans from the ground up. Analyze - Assess the operational and financial impacts of your decisions and iterate given insights. Collaborate - Work cross-functionally to build, launch and scale new opportunities. Operate - Determine how to get from A to B and then implement that plan. We're excited about you because… You excel both as a generalist and specialist who can build the overarching strategy and dive deep into specific issues and processes to drive continuous improvement. You are biased towards action and are passionate about evolving business. You bring structure, organization, and focus to your work and cross functional teams including product, tech, marketing, finance,

About the Team The Strategy & Operations Cx Experience team owns the discovery experience for how users explore DoorDash. Our mission is to help DoorDash consumers connect with their communities and discover “what’s good” in their city. Our Occasions pod sits within this team and our mission is to help DoorDash become the #1 destination to buy anything you need around seasonal and celebratory moments. Our team designs the strategy and executes these initiatives, while making Consumers feel that DoorDash is personalized just for them. We bring together a team across product, user research, marketing, analytics and operations to collaborate on platform and content projects that bring us closer to our vision. About the Role We’re looking for a detail oriented, highly-motivated individual to lead the execution of our occasions, owning the strategy development and implementation needed to launch these campaigns. As our execution lead, you will work closely with multiple XFN partners and stakeholders, guiding teams on best practices, workback schedules, timelines and campaign launching. You will become an expert in all internal tooling used for campaign execution, craft the roadmap for the rollout of our occasions, help teams setup, test and launch initiatives, identify areas where we can continue to streamline the execution process, and so much more. You will report into a Manager on our Occasions team. You’re excited about this opportunity because you will… Own the preparation and implementation of the execution plan for key initiatives and occasions: creating campaigns when needed, setting up experiments, conducting testing sessions and implementing in-app content Collaborate across internal marketing and operations teams: maintaining documentation, communicating clearly about project status, and adhering to deadlines Thoroughly review and test campaigns to ensure it meets design standards and merchandising guidelines, keeping the user experience in min

About the Team The International Strategy & Operations team supports the growth and management of OpenAI’s business outside the United States. We work across products, markets, and functions to ensure our technology reaches and benefits users and customers around the world. Our team is responsible for being the glue between global and regional teams—bringing together market performance, local context, and cross-functional priorities to create a clear plan for winning in international markets. We advocate for the regional leaders closest to our users and customers, while giving company leadership the ground truth and structured recommendations needed to make the right decisions and tradeoffs. About the Role We are looking for a world-class, scrappy, and dynamic strategy and operations leader who spikes in analytical thinking, business judgment, executive communication, and operational execution. You will work closely with global leadership, regional general managers, and cross-functional partners to identify growth opportunities, build operating plans, and drive high-priority initiatives from conception through execution. You will be expected to operate at all altitudes—from translating complex market dynamics into clear recommendations for senior executives to working directly with product, growth, data science, and go-to-market teams to unblock execution. Success in this role requires the ability to bring structure to ambiguity, turn data into actionable insights, influence without authority, and drive meaningful business outcomes across a fast-moving and increasingly global organization. In this role, you will: Build the operating plan. Translate strategic priorities into clear goals, workstreams, owners, milestones, and decisions. Identify cross-functional dependencies early and ensure teams remain aligned on execution. Drive market growth initiatives. Work with product, growth, marketing, data science, and regional teams to identify and execute opportunities

About the Team Doordash is looking for a Senior Associate, Strategy & Operations to drive pricing and promotional governance and growth across the ANZ business, with a specific focus on optimising restaurant pricing and promotions processes. This role is critical to strengthening the New Zealand merchant organisation and involves cross-functional collaboration with product, sales, finance, and operations teams to execute strategies within the NZ market. Restaurants are at the heart of our marketplace, and we aim to provide them with best in class experience from onboarding to growth. As Doordash continues to scale and expand its offerings, the merchant operations engine must grow in precision, efficiency and adaptability. This is a Hybrid role with 3 days a week in-office (Auckland). About the Role You will own the end-to-end design and evaluation of pricing and promotional initiatives that drive our restaurant marketplace business. You will be the "quality bar" for analytical work, building unit economic models and designing experiments to ensure our commercial offers are both viable and high-impact. You will report into the Manager of Merchant Strategy and Operations on our Merchant S&O team. We expect this role to be 3 days in office with 2 days remote. You’re excited about this opportunity because you will… Own Commercial Outcomes: Move beyond slide decks to own the actual commercial design of bundles, discounts, and pricing mechanics that impact millions of users. Drive Rigorous Analysis: Build and run sensitivity models from first principles, ensuring every recommendation is backed by a deep understanding of P&L logic and margin impact. Influence Senior Leadership: Produce decision-grade outputs and trade-off frameworks for senior stakeholders, acting as a trusted advisor on market-moving decisions. Solve High-Ambiguity Problems: Step in as a hands-on fixer for the New Zealand market, navigating incomplete data and tight timelines to land suc

About the Team The Canadian DoorDash Growth & Consumer team focuses on making DoorDash a more valuable and accessible part of consumers’ everyday lives. We identify opportunities to grow the business by improving affordability, strengthening the consumer experience, and solving marketplace challenges across consumers, merchants, and Dashers. Our team partners across Restaurants, New Verticals, Legal, Product, Finance, and Operations to develop strategies that support sustainable growth across Canada. About the Role The Associate Manager role is for a self-motivated, curious, and ownership-minded individual who approaches problems through a customer-first lens. You will use data and market insights to identify growth opportunities, develop strategies, and drive cross-functional execution. Your scope may include pricing and affordability, market-specific growth, consumer engagement and retention, and other high-priority strategic initiatives. Success will be measured by your ability to translate ambiguous problems into clear plans and deliver measurable business and customer outcomes. You're excited about this opportunity because... Pricing & Affordability: Develop strategies across pricing, fees, promotions, and other value levers that balance customer affordability, growth, and sustainable economics. Analysis & Reporting: Analyze performance, build reporting and financial models, identify key trends, and translate insights into clear recommendations for leadership and XFN partners. Market Growth & Initiatives: Identify market-specific opportunities and lead high-impact growth initiatives from strategy and experimentation through execution and measurement. Big Bets & Innovation: Identify emerging opportunities, test new ideas, and build scalable solutions that can unlock new sources of customer and business growth. Cross-Functional Collaboration: Partner with Marketing, Merchant, Dasher, Product, Finance, Analytics, and other teams to align priori

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Within the Sales Strategy and Operations team, the Global Product Sales Strategy and Operations team is aligned to each of Stripe’s Product Pillars (Revenue Suite, Money Management and Payments) and are heavily focused on partnering with both GTM and Product to drive the rhythm of business, strategic initiatives, bi-annual planning and execution. We advance the sales policies, processes and tools to drive revenue and growth. Within Stripe, the goal of the Product sellers is to help users understand Stripe’s specialised offerings and recommend the right Stripe solutions and implementation path. This is an incredible opportunity that plays an integral role in shaping and executing GTM strategies with Sales leaders. You will partner with senior Sales leadership and the broader Sales team to drive the overall productivity and effectiveness of the mid market segment. Responsibilities include go-to-market design, resource planning, quota setting and management, sales process optimization and business analytics. You will also partner with key cross-functional stakeholders, including Finance & Strategy, Functional Sales Operations, Global Systems & Processes, and the Strategy Planning and Insights team to streamline and optimize our

(On‑site – reports to the VP, Sales) About Clutch We’re on a mission to reinvent the way people buy, sell, and own cars. Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, British Columbia, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Altos Ventures, BMO Capital Partners, Canaan, Real Ventures, and others. To learn more, visit clutch.ca . About the role We’re looking for a smart, resourceful, and analytically strong individual to join our Revenue team as Strategy and Operations Manager (Revenue) . This role is an exceptional opportunity for someone early in their career (1–5 years post-grad) who’s hungry to drive impact across a high-growth sales organization—working side by side with our VP of Sales on strategic initiatives, performance insights, and cross-functional projects that unlock growth. What You'll Do Project-Based Execution Lead and execute small to medium-sized strategic projects that drive incremental improvement across the sales team—ranging from process optimization to frontline tools to performance analysis. Take ownership of project scoping, planning, execution, and results measurement—working across disciplines to see initiatives through end-to-end. Ruthlessly prioritize initiatives that move the needle and align with

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role You will lead the Financial Services and Insurance industry strategy and business growth agenda, defining how the organization serves banks, credit unions, fintechs, payments companies, wealth firms, and insurers through industry-specific customer experience automation, cloud modernization, AI, and workflow orchestrati

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Purpose: The Social Strategy Lead plays a senior leadership role across social strategy and intelligence within WPP Content Studio Japan. This person helps shape how social is understood, planned, measured, and evolved across Content Studio clients, including BAT, Nestle, and future WPP Japan clients. This is not an executional planner role, but a leadership role for someone who can set direction, read culture, interpret platform signals, guide strategy teams, and help clients understand what brands should do on social and why. The role sits at the intersection of social strategy, culture, data, platform behavior, creator ecosystems, AI-enabled workflows, and measurable business impact. The Social Strategy Lead works closely with the Content Studio Lead, who owns business and account leadership. Together, they ensure the studio delivers work that is strategically sharp, creatively strong, operationally realistic, and commercially valuable. What Success Looks Like WPP Content Studio Japan has a clear, credible, and differentiated social POV. Every client has a clear social strategy across always-o

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Role We are hiring a Senior Strategy & Operations Manager to help run Snorkel's rapidly scaling Data-as-a-Service (DaaS) business. DaaS Operations is the centralized Strategy & Operations team reporting into the Head of Strategy and Operations, partnering across Supply, Delivery, GTM, Innovation, Finance, and Engineering to keep the business running with rigor and scaling efficiently as complexity grows. In this role, you will move fluidly across the most important problems in the business — operating cadences and planning cycles, capacity and supply planning, project execution and quality, customer outcomes, and the new operating functions we are standing up as DaaS scales. You will own end-to-end workstreams that don't have a clear home, build the operating systems behind them, and partner closely with the leaders of each function to turn strategy into measurable execution. This is a high-impact role suited for a strong operator who thrives in ambiguity, brings structure to fast-moving environments, and can balance strategic thinking with hands-on execution. What You'll Do Partner with leaders across DaaS — Supply, Delivery, GTM, Innovation, Finance, and Engineering — to bring operational clarity, execution rigor, and alignment to their highest-priority initiatives Own the operating cadence of the business — weekly, monthly, and quarterly reviews — and ensure goals, metrics, and reporting tell a clear story to leadership Drive cross-

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future. While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you. About the Role Beyond Finance is seeking a driven Strategy & Operations Manager to join our dynamic Strategy & Operations team. Acting as an internal strategy and implementation group, we partner directly with the Executive Team to lead high-impact, cross-functional initiatives. From uncovering insights to driving execution, we play a critical role in shaping the direction of the business. We're looking for someone who brings strategic thinking, analytical horsepower, and a passion for operational excellence. The ideal candidate thrives in fast-paced environments, enjoys solving complex problems, and is eager to roll up their sleeves to deliver real results. What You’ll Do As a Strategy & Operations Manager, you’ll take ownership of high-priority projects from ideation to implementation. Your responsibilities will include: Leading end-to-end initiatives focused on new growth opportunities, process improvements, and enhancing the customer experience—from initial assessment through to execution and measurable impact Conducting rigorous financial and strategic analyses to identify, prioritize, and evaluate key business opportunities Managing a roadmap of operational enhancements that reduce risk, increase efficiency, and unlock new capabilities Collaborating across departments and business units to develop an