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Support Analyst Jobs

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Explore current support analyst jobs. Use filters to narrow by work mode, employment type, experience and date posted.

H
Humana
📍 United States• Remote• $80.9K – $110.3K/yr
Just now

Become a part of our caring community The Actuarial Analyst 2, Analytics/Forecasting supports value-based initiatives within the HealthCare Economics team, partnering across actuarial, finance, analytics, and business teams to develop actionable financial insights and forecasting solutions. This role will play a key part in the design and development of a holistic modeling solution, building new methodologies and frameworks from the ground up to support performance measurement, financial reconciliation, and strategic decision-making across multiple value-based care programs. You work assignments are varied and frequently require interpretation of complex business issues, independent judgment, and the ability to recommend and execute appropriate courses of action with limited guidance. The Actuarial Analyst 2, Analytics/Forecasting will be responsible for analyzing and forecasting claims and revenue trends, developing innovative forecasting methodologies, and translating complex business requirements into scalable analytical solutions. This individual must be able to independently evaluate data, identify gaps, propose holistic approaches, and develop end-to-end solutions that integrate financial, operational, and claims-based insights. Responsibilities include designing forecasting methodologies, establishing reporting metrics, validating model results, and supporting the evolution of value-based care analytics. You will understand department, segment, and organizational strategy and operating objectives, including their linkages to related areas. You will make decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Use your skills to make an impact Required Qualifications Bachelor's Degree Successful completion of

REMOTEsqlExcelPower BI
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Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You have a passion for HR and a people-first mindset. You are committed to delivering outstanding employee experiences through responsive and compassionate interactions with all levels of employees and management. You are a proactive and detail-oriented team player where no task is too small for you. You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects. You can be vigilant in maintaining confidentiality and discretion at all times. As part of Justworks, the People Systems team is charged with delivering an amazing employee experience and ensuring our People & Talent systems, tools and processes support our growing people and business needs. You will be an integral part of Justworks’ growth and success by supporting and building HR systems, processes and ensuring they are documented and compliant, driving efficiency and solutions for the team and business. You will serve as a key point of contact for the organization’s HR systems questions and/or concerns. Your Success Profile What You Will Work On Serve as the functional owner for Workday Payroll, Absence, and Time Tra

ExcelfinanceHR
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N
2 days ago

Summary We are seeking an organised and self-motivated Data Analyst to work embedded in our Everyday Banking team, to help shape the development of one of the world's leading FinTech products. About the opportunity As a Data Analyst (Product) you will enable our product and business segments (Cards, Payments in the Everyday Banking domain to make data-driven decisions. You will monitor, measure and analyse the effectiveness of your product teams’ initiatives, as well as help drive the strategy of your business segment. You are here to establish a data-mindset and thereby to foster a culture of continuous learning and improvement. You will work in a cross functional setup, working closely with other analysts, engineers, designers, and product managers. In this role, you will: Help us set the right goals: Develop clear and measurable targets based on an initiatives’ scope. Improve our overall forecasting and goal setting capabilities. Handle stakeholders: Be an internal go-to-person for your teams when it comes to data related questions. Evaluate initiatives: Support Product experimentation & A/B testing initiatives; design test plans, obtain cross-functional alignment, execute robust analysis, and deliver actionable insights. Share these learnings through clear documentation and concise and empathic communication. Contribute to self-serve data platform: Help building the right analytics foundations ,by pairing up with technical peers, so our product and business teams can interact with data and extract the right insights themselves. Provide monitoring tools: Build the dashboards your team looks at every week to make sure they are impacting our company OKRs. Improve data literacy of organisation: Educate teams to become independent when it comes to data access and understanding function led training and team wide workshops to foster data driven culture. Be part of our data-community: Collaborate with a broad range of analytics t

pythonsqlai
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S
2 days ago

Senior Data Analyst – Power BI About the Role We are looking for a Senior Data Analyst with strong hands-on expertise in Power BI, data visualization, and business intelligence to work on a broad range of analytics problems across various industries. The candidate should be able to translate business requirements into actionable insights, develop interactive dashboards, and effectively communicate findings and recommendations to clients. Key Responsibilities Engage with clients to understand their business context, objectives, and analytical requirements. Understand business processes and map end-to-end workflows using visual formats. Translate business problems into analytical frameworks and develop effective BI solutions using Power BI. Design, develop, and maintain interactive dashboards and reports to support business decision-making. Collaborate with Data Scientists, Data Engineers, and business stakeholders to integrate analytics into business processes. Define KPIs, metrics, and reporting requirements based on business objectives. Assess data quality, usability, and sufficiency to achieve desired business outcomes. Perform data analysis, identify trends and patterns, and generate actionable insights. Present analytical findings and recommendations through effective data visualization and storyboarding. Ensure the accuracy, consistency, and quality of dashboards and reports. Desired Skills & Competencies Strong hands-on experience with Power BI, including: Power BI Desktop and Power BI Service. Dashboard development, publishing, and workspace management. Data modelling, relationships, and schema design. DAX measures, calculated columns, and complex calculations. Power Query for data transformation and cleansing. Row-Level Security (RLS) implementation. Data refresh configuration and report performance optimization. Proficiency in MS SQL for data extraction, transformation, validation, and analysis. Experience in translating business requirements int

pythonsqlExcel
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Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Analyst, Pricing Strategy & Operations to join our team. This is a Hybrid role, reporting to the Manager, Pricing Strategy & Operations in the Product Management department. We are looking for an analytics professional who can help drive data-backed pricing and monetization decisions for our SaaS business. The role will be responsible for analyzing large and complex datasets, identifying trends and opportunities, and translating insights into clear business recommendations that support revenue growth, discounting, packaging, deal strategy, and overall pricing effectiveness. What you’ll do (Role Expectations) Own and maintain the data tables, structures, and inputs required for pricing, packaging, discounting, cost, and product usage analysis, ensuring accuracy, consistency, and reliability of insights Analyze large datasets across customers, products, usage, revenue, dis

sqlmachine learningai
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H
Hp
📍 Tlaquepaque• $93.4K – $143.8K/yr
3 days ago

Software Chief Technology Office - Finance Analyst Description - Job Summary CTO Software is a dynamic organization undergoing an end-to-end transformation to become more agile, effective, and better positioned to support the evolving needs of all GBUs across the company. This role is responsible for providing financial support, expertise, and strategic partnership to TIO Software business teams. The position plays a key role in cross-functional initiatives, driving process improvements, strengthening financial execution, and ensuring business decisions are supported by insightful and actionable financial analysis. The impact of this role extends beyond CTO Software, requiring strong partnership and active collaboration with GBUs. The role serves as a trusted finance partner to business leaders, influencing strategic decision-making and helping translate business priorities into effective financial outcomes. The position will lead complex financial analysis, identify opportunities to improve business performance, and support the organization in achieving its strategic and financial objectives. Success in this role requires the ability to build strong relationships across functions and levels of the organization. Responsibilities • Leads and/or provides expertise to functional project teams and participates in cross-functional initiatives. • Acts as an expert providing direction and guidance to process improvements and establishing policies. • Collaborates with business leaders to guide and influence strategic decision-making within a broad scope. • Performs complex and occasionally highly complex financial analysis for a financial function or business, utilizing strong business understanding to achieve objectives effectively. • Leads and drives business initiatives, overseeing analysts across multiple sub-functions

SAPaccountingfinance
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B
Boeing
📍 Tukwila• $95.2K – $128.8K/yr
3 days ago

Methods Process Analyst (Experienced and Senior) Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Methods Process Analyst (Experienced and Senior) to support the 737 Military Derivative P-8 Poseidon submarine hunter aircraft in Tukwila, WA. This position is focused on the integration of military equipment installation into the aircraft. Position Responsibilities: Creates and maintains an Aurora Software-based detailed schedule for the production line Retrieves, analyzes, and displays metrics daily to the Boeing Production System Tier Board. Performs recovery planning, headcount forecasting and Earned Value Management detail as needed Conducts analysis of current and future business environment using established guidelines. (General analysis requests as needed) Develops forecast, acquisition, and utilization plans to optimize resources in support of company initiatives and program business plans under the guidance of experienced analysts. (Headcount and equipment forecasting and capital planning) Develops and maintains basic Business System factory definition to be used for manufacturing planning. Contributes to the development of labor hour estimates for new or revised production and tooling work packages under the guidance of experienced analysts. (Estimates at Completions, Precedence Networking, equipment re

project managementaccountingfinance
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C
3 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Medicaid Enrollment Business Information Management (BIM) team is seeking a highly skilled technical professional to lead the development, maintenance, and optimization of data and reporting solutions. The successful candidate will bring intermediate to advanced SQL expertise and the demonstrated ability to independently build and administer databases, manage high-volume enrollment data, and perform complex data validation, extraction, transformation, and troubleshooting. Strong proficiency in Power BI and Quickbase is preferred, supported by a solid command of relational data structures, quality assurance, testing, audit controls, and process improvement. This role demands a solutions-oriented professional who can convert complex Medicaid business requirements into scalable, accurate, and sustainable technical solutions; proactively identify and resolve data-quality risks; and deliver clear, actionable insights to business stakeholders. A Day in the Life: As a member of the Medicaid Enrollment Business Information Management team, you will spend your day transforming complex enrollment data into accurate reporting and actionable insights. You will write and troubleshoot advanced SQL queries, build and maintain databases, validate high-volume data, and extract or transform information for reporting solutions. You will investigate data-quality issues, support testi

REMOTEsqlExcelPower BI
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Senior Analyst is responsible for managing and continuously improving CVS Pharmacy Online Fulfillment programs, including pharmacy delivery, pharmacy lockers, and other digital solutions that enhance patient access and convenience. The role drives operational excellence by monitoring program performance, identifying opportunities for improvement, and resolving operational and customer experience challenges. This individual partners closely with Operations, Technology, Analytics, Compliance, Supply Chain, Customer Experience, and Field Leadership teams to ensure effective execution and alignment across programs. The Senior Analyst leverages data, operational insights, and stakeholder feedback to recommend scalable process improvements and system enhancements. In addition to supporting day-to-day operations, the role serves as a business owner and strategic partner, leading initiatives from concept through implementation to improve program performance and user experience. Primary Job Responsibilities Partner with Technology, Product, Analytics, and Operations teams to define, prioritize, test, and implement enhancements that improve pharmacy online fulfillment programs Monitor key performance indicators, operational trends, customer and colleague feedback to identify risks, root causes, and opportunities for process or system improvements Lead and support user acceptance testing (

sqlExcelPower BI
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E
Elastic
📍 United States• $74.2K – $117.4K/yr
5 days ago

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role To support our growth and enable us to scale proficiently, we are seeking a impressive Sales Ops Professional to drive all sales strategy, planning, reporting, and analysis efforts for our ESP org. We're looking for a Sr. Analyst, RevOps to help us harness data to provide insights for our business partners, support regular business reviews, and assist in annual planning activities. This role offers the chance to play a significant part in shaping important areas that can drive growth for Elastic in the market, particularly as our organization is still developing its capabilities. If you enjoy working in a dynamic environment where your contributions can have a real impact, we’d love to hear from you. What You Will Be Doing Analyze and interpret complex data sets to uncover insights that drive revenue growth. Develop data models and create dashboards to monitor key performance metrics proficiently. Identify trends and patterns in data, supporting business decisions while assisting with data validation and quality assurance to maintain data integrity. Develop robust revenue forecasting models based on historical data. Collaborate with sales and marketing teams to gather insights that inform forecasts. Monitor actual revenue against forecasts and adjust models as needed. Clearly communicate findings and assumptions to stakeholders t

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. CDD Direct Customer Onboarding team Adyen is looking for a hands-on CDD Risk Analyst to join our Direct Customer Onboarding team and contribute to the growth and scaling of our customer base in EMEA. In this role, you will onboarding of merchants, including enhanced due diligence, KYC checks, and assessing the anti-money laundering risks, to protect Adyen and our customers. You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that our customers and understanding of them remain up-to-date and compliant. You are expected to be very detail-oriented, take a risk-based approach, and have the ability to think critically with scalability always in mind, all while maintaining a high caliber work product. What you will do End-to-End Onboarding: Manage end to end onboarding flows for enterprise accounts, conducting in-depth due diligence, analyzing complex ownership structures, and ensuring full compliance with regulatory obligations and internal policies. Quality & Accuracy: Maintain "first-time-right" quality accuracy across all risk assessments and regional compliance standards as well as regulatory expectations. Merchant Communication & Guidance: Act as the primary point of contact for merchants during onboarding, providing clear guidance and internal advice. Cross-Fu

C
Citi
📍 New York New York United States• $78.3K – $109.3K/yr
6 days ago

The Programmatic Campaign Analyst is a skilled and diligent individual contributor responsible for the execution, optimization, and reporting of Citi's programmatic media investments within an in-house programmatic media team. This role requires 2-5 years of progressive experience, demonstrating strong hands-on proficiency in media activation platforms, coupled with analytical skills to support optimization efforts and assist in the analysis of performance and quality metrics. The incumbent will focus on day-to-day campaign management, safeguarding Citi’s brand while contributing to business outcomes, and supporting the Senior Programmatic Campaign Manager in ensuring operational excellence. Reporting into the Group Manager, Lead Programmatic Media Strategist, this role is essential in executing against Citi’s internal approach and contributing to the effective use of strategic technology partnerships. Key Responsibilities: Programmatic Campaign Execution & Optimization: Execute and optimize programmatic media campaigns across various platforms, ensuring adherence to strategic objectives. Maintain strong hands-on proficiency in leading programmatic buying platforms, including DV360, to implement campaign architecture, bid strategies, and optimization techniques. Performance Monitoring & Reporting: Monitor campaign performance daily, identify trends, and assist in the analysis of programmatic metrics, including basic supply path optimization and media quality indicators. Generate regular performance reports and provide initial insights and recommendations. Platform & Tool Utilization: Utilize various AdTech/MarTech tools for campaign setup, trafficking, tracking, and reporting. Assist in the evaluation of new media solutions and features. Vendor Communication Support: Support the Senior Programmatic Campaign Manager in day-to-day communication with core programmatic vendors and technolog

artificial intelligenceai
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This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Department: Global Customer Service & Shared Services Function: Global Fulfillment & Customer Service This role will work initially from our high performing National Distribution Site in Northampton, moving to a brand-new healthcare facility owned by CEVA Logistics in Rockingham Park, Corby which will be opening in 2027. Summary Responsible for working within a cross-functional team to drive customer onboarding and implementations, map development, testing, and deployment. Additionally, the Senior EDI Analyst will also lead/support key initiatives, identify key process improvements, and review/revise/draft mapping and specification documents. Essential Duties and Responsibilities. This section contains a list of five to eight primary responsibilities of the work. The incumbent will perform other duties as assigned. <s

project managementlogisticsrecruitment
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JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role must be in our Chicago AON Center office 3 days per week Role Description: The Senior Analyst ensures timely resolution of complex cross-functional employee data issues involving managers, HR Partners, and offshore Shared Services teams. The role manages government and state audits, including execution, analysis, submission, and coordination with legal teams. This position collaborates with Equifax to ensure compliance and business requirements for I9 management and offboarding processes are fulfilled. This role helps to manage compliance analytics and reporting, What this job involves: Work with government and state offices on required data submissions and ensure deadlines are met. Coordinate between Equifax Team and JLLT integration team for system changes and issues. Serves as HR systems expert to HR support teams. Helping to resolve system and data escalations. Assist with global/regional and local projects, including work visa escalation with the Immigration and Global Mobility team. Handle complex HR queries through Workday Help. Including compliance, I9 and Equifax matters. Assist with HR technology upgrades, testing and implementation. </

artificial intelligenceaiExcel
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C
Cvshealth
📍 United States• Remote
6 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Inspects and provides accurate claim information to support savings optimization for claims. Responds to customers on benefit inquiries. Maintains customer service standards. Administers policies and procedures for medical cost management. Coordinates support functions for claim adjudication. Required Qualifications Executes both routine and non-routine business support tasks for the Medical Claims area under limited supervision, referring deviations from standard practices to managers. Follows area protocols, standards, and policies to provide effective and timely support. Reviews provider billing practices to identify trends and cost savings opportunities. Conducts training programs related to claim billing appropriateness and health plan guidelines for claim processors. Tests automated code review programs. Takes direction to execute techniques, processes, and responsibilities Preferred Qualifications Working knowledge of problem solving and decision making skills 5&#43; years work experience Education High school diploma or equivalent required. Anticipated Weekly Hours 40 </p

REMOTEcustomer service
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