Support Analyst Jobs

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As the largest retail health care provider in the nation, and an industry leading Fortune top 10 Company, MinuteClinic offers the unique opportunity to deliver affordable, accessible comprehensive high-quality care that meets the needs of our patients, their families, and our communities. You’ll be empowered to provide holistic patient care to your community with support, guidance, collaboration and a “one store, one team mindset.” Minute Clinic has also been awarded the American Nurses Credentialing Center (ANCC) Pathway to Excellence premier designation for healthy work environments which recognizes health care organizations that demonstrate a commitment to establishing the foundation of a healthy workplace for staff. This includes a focus on Transformational Leadership, Quality, Safety, Shared Governance, Well-being, and Professional Development. Our Providers Enjoy: Autonomy to run your own practice with refreshing collaborator and organizational support Flexibility with scheduling Work life balance Exceptional tools, training, and resources Evidence-based guidelines and access to assessment and treatment planning tools to elevate and support the continuity of care for patients Practicing at the top of your clinical license with the support of our clinical care team Unparalleled Career growth opportunities and developm

Perplexity is looking for an experienced Billing Operations Manager to join our Finance and Accounting team as we scale our enterprise business. You will own the enterprise billing lifecycle, translating complex commercial agreements into accurate, timely invoices and building the processes and controls that support our growth. This is a hands-on role working closely with Deal Desk, Enterprise Sales, Legal, and Customer Success. The ideal candidate combines strong billing and systems expertise with sound judgement, a customer-focused approach, and the ability to bring structure to a fast-moving environment. Responsibilities Enterprise and reseller billing: Own enterprise billing operations from customer and subscription setup through recurring invoicing, renewals, amendments, and cancellations, ensuring accurate and timely billing in accordance with executed agreements. Contract review: Partner with Enterprise Sales and Deal Desk to review nonstandard billing terms before contracts are signed, assess operational feasibility, and route exceptions for approval. Complex billing arrangements: Translate approved pricing and contractual terms into billing configurations and schedules, including seat changes, tiered discounting, prorations, co-terminations, prepaid credits, and usage billed in arrears. Billing inquiries and disputes: Serve as the primary point of contact for enterprise billing questions from customers and internal teams. Investigate discrepancies, coordinate approved credits and rebills, and address underlying causes to prevent recurring issues. Reconciliations and close support: Reconcile contract, subscription, and usage data to billing output and investigate any billing discrepancies. Support month-end close and audits through billing completeness checks, reconciliations, and supporting documentation. Integration management: Identifying and resolving any billing system integration failures. Customer Success and renewal support: Partner with Customer Suc

About Canopy Canopy is one of the fastest-growing companies focused on workforce safety in healthcare. Backed by leading venture investors, Canopy is transforming how hospitals protect frontline staff and manage the care environment through a location intelligence platform that combines wearable safety technology, real-time location, intelligent alerting, managed services, and enterprise integrations built specifically for healthcare environments. We operate in high-trust, high-reliability environments where software quality, operational resilience, and customer experience matter deeply. Today, more than 70 leading health systems and 1,000 healthcare facilities rely on Canopy to protect frontline staff, improve emergency response, strengthen employee confidence, and support workforce retention. We are scaling rapidly, expanding our product portfolio, and partnering with some of the most recognized health systems in the country. This is an opportunity to join a high-growth, venture-backed company at a pivotal stage, where you can make a meaningful impact on both the business and the safety of healthcare workers nationwide. The Role: We're looking for a Controller to own not just every aspect of accounting at Canopy, but also help the CFO run the operations for crisp revenue contracting through recognition and collection. Canopy is moving into its next level of maturity and this leader will architect, implement and manage the systems, automation and AI-workflows that will allow us to scale efficiently while giving excellent service to internal and external customers. This is a high impact, cross-functional role for an accounting leader who can bring collaboration and a service orientation across the company while helping drive transparency and decision making. What You’ll Own You'll define the roadmap and deliver the services for Canopy’s accounting team, including: Modernized tech stack: Implement a new, AI-native ERP and uplevel the rest of t

JOIN OUR TEAM As an Intern People Operations , you jump right into the heart of our People & Culture team, driving core HR operations and organisational workflows with end-to-end, hands-on execution while gaining exposure across the entire employee lifecycle. Working alongside your colleagues, you act as the welcoming primary point of contact for our team members across a wide range of HR queries. You shape moments that matter, optimize processes, and gain first-hand experience in modern HR operations. This position is limited to 6 months and based in Munich . WHAT YOU'LL DO Own tasks across the entire employee lifecycle, from preboarding to offboarding Resolve internal queries independently via our ticketing system with a prompt, service-oriented mindset Coordinate and facilitate day-one onboarding sessions to ensure a seamless experience for new joiners Issue official reference letters (Arbeitszeugnisse) autonomously and with great attention to detail Support employee benefits management and contribute to process optimizations using AI and automation tools YOU COME WITH Current or completed studies in Business Administration, Communications, or a related field, ideally with a focus on Human Resources Strong organizational skills paired with a structured and independent way of working Passion for interacting with people and a customer-centric mindset Proficiency in MS Office tools (e.g., Excel, PowerPoint), with experience in Personio being a plus Fluency in both English and German, written and spoken WHY WESTWING If you are looking for a place where ambition meets creativity, where ideas turn into impact fast, and where people are trusted to grow - you have found it. At Westwing, we’re building the Superbrand in Design with a team that’s shaping the future of beautiful home & living. Here is what you can look forward to: A high-performance culture built on trust, feedback and collaboration An inspiring, international environment that empowers you to think big, tak

About Sureify Sureify builds the digital platform life and annuity carriers use to sell, serve and grow. Our products — LifetimeACQUIRE, LifetimeAGENT, LifetimeSERVICE and CoreCONNECT — power quote-to-issue, agent portals, policyholder self-service and the data layer behind them. Carriers like Amica, AAA Life, Nationwide and Farmers rely on Sureify to support more than 1.5 million agent and policyholder interactions every month. The role Sureify is looking for an Event & Campaign Marketing Specialist to help bring our brand and product story to life, both in the room and on the page. You'll support our events and campaigns from idea through execution, helping create the content, creative, and experiences that represent our brand. You'll work closely with sales, product, marketing, creative and leadership to keep projects moving and ensure we show up in the market with a clear, consistent message. This is a great fit for someone early in their marketing career with 1–2 years of experience who is ready to take on more ownership, wants hands-on exposure to B2B SaaS marketing and a clear path to grow into event, field or campaign marketing. You should be a strong writer, have a good eye for visual storytelling, be organized, and enjoy working across different types of marketing projects. What You'll Do Events: Help plan and execute Sureify's presence at industry conferences, sponsorships, and webinars, including event materials, promotions, logistics, and onsite support. Campaigns: Help develop and execute marketing campaigns across email, social, web, events, press, and sales materials. Creative & Content: Write copy and help guide the design of marketing assets, including social posts, emails, presentations, one-pagers, and event materials. Project Coordination: Keep marketing projects organized and moving; managing timelines, details, and deliverables across multiple initiatives. Collaboration: Work closely with sales, product marketing, leadership, and exter

The Product Management team drives Asana’s product strategy and execution, translating customer needs and opportunities into a compelling roadmap and working cross-functionally to deliver impactful solutions for team productivity and collaboration. We’re helping to define the Work Management category and inventing new ways for teams to work more efficiently together and see the larger purpose behind their work. Our team works directly with Engineering, Design, Experience Research, and Data Science, as well as with Sales, Support, and Marketing to ship great products. You’ll take part in every type of product work here — from strategy to product to process improvements — conceptualizing, launching, and iterating on Asana itself for millions of teams around the world. We're looking for a Senior Product Manager to lead our Integrations Platform team and build the connective tissue between Asana and the broader tools, data systems, and developer ecosystem our customers rely on. On the Integrations Platform team, you’ll define the shared capabilities, architecture, and operating foundations that make integrations secure, reliable, and scalable, including integrations for AI teammates.You're a technical product leader who's genuinely comfortable in the weeds of API design, connectivity architecture, and backend systems, and who knows how to navigate the nuances of a platform partnership from technical scoping through go-to-market, working with technology partners. You thrive on cross-functional collaboration and are excited to partner with engineering, design, user research, product marketing, product leadership, and the rest of our PM team. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for

The Product Management team drives Asana’s product strategy and execution, translating customer needs and opportunities into a compelling roadmap and working cross-functionally to deliver impactful solutions for team productivity and collaboration. We’re helping to define the Work Management category and inventing new ways for teams to work more efficiently together and see the larger purpose behind their work. Our team works directly with Engineering, Design, Experience Research, and Data Science, as well as with Sales, Support, and Marketing to ship great products. You’ll take part in every type of product work here — from strategy to product to process improvements — conceptualizing, launching, and iterating on Asana itself for millions of teams around the world. We're looking for a Senior Product Manager to lead our Integrations Platform team and build the connective tissue between Asana and the broader tools, data systems, and developer ecosystem our customers rely on. On the Integrations Platform team, you’ll define the shared capabilities, architecture, and operating foundations that make integrations secure, reliable, and scalable, including integrations for AI teammates.You're a technical product leader who's genuinely comfortable in the weeds of API design, connectivity architecture, and backend systems, and who knows how to navigate the nuances of a platform partnership from technical scoping through go-to-market, working with technology partners. You thrive on cross-functional collaboration and are excited to partner with engineering, design, user research, product marketing, product leadership, and the rest of our PM team. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview You run the building and the operational systems behind the New York office. You are the subject-matter expert on how the space works, who to call, what the building requires, how our vendors are performing, and what the operational data is telling us. This is a senior individual-contributor role, not a people-manager role. “Senior” reflects the complexity, judgment, and independence of your scope. The Coordinator owns office experience/programs and general office execution; the Assistant owns the front desk. You own building operations, facilities, vendors, and the systems/data that let the Manager make good decisions. What You'll Do Conduct regular walkthroughs of the office to proactively identify facilities, maintenance, F&B, service, safety, and space-readines

About the Role: The Program Manager executes Technology Capital Builds by creating tight alignment across Real Estate and Workplace Services, Corporate IT, Corporate Security and other partner teams to design and deliver technical solutions for capital build outs, including new office buildout and remodels, industrial labs, datacenters and secured facilities. This includes all low voltage, ISP connectivity, network infrastructure, audio visual, physical security and related IT scopes of work. In this role, you will: Ensure new sites launch with secure and reliable ISP connectivity, network infrastructure, and low voltage systems that are ready to support employees from day one. Deliver Capital Builds commitments through effective coordination across internal teams, construction partners, and vendors, achieving outcomes on scope, schedule, budget, and quality. Ensure AV systems across conference rooms, training spaces, all hands venues, digital signage, and wayfinding deliver a consistent and dependable user experience. Ensure access control, surveillance, and intrusion detection systems are integrated into the built environment and aligned with enterprise security requirements. Provide leadership with clear visibility into portfolio status, key decisions, dependencies, and emerging risks. Establish standards, drawing packages, specifications, and documentation that enable repeatable execution and operational consistency across the global portfolio. Ensure disciplined stewardship of procurement, budgets, and vendor investments across the Capital Builds portfolio. Identify and mitigate delivery risks early to protect project outcomes, business continuity, and operational readiness. Ensure all systems are commissioned, documented, and transitioned to support teams with clear ownership and support models in place. You might thrive in this role if you have: Strong project and program management capabilities. Strong knowledge of the architectural design process (schematic

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Urban Solutions (LUS) creates bikeshare programs that riders love, cities need, and operators value. We design, build and support the bikes and stations technology behind bikeshare programs in cities around the world, including Bixi. Our Montreal team sits at the heart of that work, bringing together engineering, manufacturing, supply chain, operations, marketing and commercial teams under one roof. As the People Business Partner for LUS, you'll be the go-to people partner, and will also serve as the primary People lead for the Montreal site. You'll translate business priorities into practical people plans, help managers lead through complex people issues, and make sure our programs land properly in a Quebec context. You'll report into the Senior People Business Partner for our Global Growth team, and work closely with Employee Relations, Total Rewards, Talent Acquisition, People Operations and Legal. This is a hands-on role for someone who enjoys being close to the business. Success looks like a deep understanding of the team’s objectives, metrics, performance, and opportunities in order to craft People strategies that enable those objectives. You are equally comfortable coaching a new manager through a difficult conversation and helping a director think through how their team should be structured next year. Responsibilities: Partnering with managers and leaders across LUS on team health, performance, development and retention, providing thought partnership that's direct, practical and grounded in the business. Leading the People responsibilities for the Montreal site, including liaising with CNESST, the OQLF, and running the 1% Training Law program. Manage people rhythms autonomously and with excellence: bringing performance reviews, compensation cycles, talent reviews, workforce planni

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role We’re looking for a Strategic Account Executive that thrives in a highly autonomous environment. You’re product-minded, scrappy, and comfortable building your pipeline with some of the largest brands in the world. We have strong engineers on the team and the ability to aggressively support potential sales with customizations to close the deal. In this role, you will Develop a strategy to break into and close key strategic logos for Decagon Develop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders) Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions Forecast and accurately report on pipeline and revenue Develop and execute account plans to execute strategic deals Provide feedback and insigh

AI at Zapier At Zapier , we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently . Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process , including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 10/6/2026 Remote - EMEA Preferred in United Kingdom, Ireland; open to USA (EST Only) with EMEA employment experience Hi there! Zapier is looking for a People Business Partner with experience supporting GTM functions and employment standards in EMEA. This role is for an intermediate to senior level People Business Partner who will own their portfolio end to end, with support from people team partners: organizational design, workforce planning, talent reviews, manager capability, performance, and complex employee situations. Our People Business Partner and Employee Relations team currently holds deep expertise in Canadian and US employment practice, and we are deliberately hiring to broaden that. Experience advising on performance, exits, and complex employee matters across multiple EMEA countries is a core requirement. As a member of the PBP-ER Team, you will also contribute to the effectiveness of how the team works using AI-enabled systems, and automation to make processes and day-to-day work more efficient and scalable. You don't need to be the team's AI expert, but you work in an AI-forward manner by default. Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier About You You have 5+ years of experience as an HRBP or PBP, and are capable of working autonomously in a global team. You have experience with a varied set of client groups. GTM experience is an asset, but the role will flex across different client groups. You’re unfazed

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Tax team helps ensure that Stripe’s products comply with applicable tax requirements. We partner with product teams to understand Stripe’s products, evolving product strategy, and desired business outcomes. We develop tax approaches that support those goals while maintaining tax integrity. We provide tax requirements to cross-functional partners and help ensure they’re implemented. We also identify process gaps and support finance operations across several functions. What you’ll do We’re looking for an experienced tax professional to focus on products developed by Stripe. You’ll help scale Stripe’s tax processes as we grow in a fast-paced environment. You’ll assess the tax implications of Stripe’s products and initiatives, then partner with cross-functional teams to develop and implement effective solutions that meet Stripe’s tax obligations. Responsibilities Serve as the primary tax contact for end-to-end product launch readiness, partnering with cross-functional teams on tax issues related to Stripe products Identify and assess tax issues associated with product launches, including indirect tax, information reporting, transfer pricing, and income tax, and work with tax subject matter experts to provide clear requirements to product teams Help draft and implement tax policies and procedures that affect product operations, keeping them current as tax laws change Support internal user-facing teams, including Account Management, S

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You’ll Play At Playlist, we believe the journey doesn’t end after onboarding, it’s where real growth begins. As an SMB Account Executive, you’ll work with our existing customer portfolio to unlock even greater potential. Through consultative conversations and creative upsell strategies, you’ll help wellness businesses scale their impact, deepen their client relationships, and thrive with the power of Mindbody’s solutions. Here’s how you’ll make an impact: Proactively partner with current customers to understand their evolving needs and identify opportunities to elevate their success with additional tools and features. Initiate and maintain outreach through personalized introduction (cold calls),introduction emails, follow-ups and demos, always meeting customers where they are. Deliver compelling solution-based consultations that drive upgrades and adoption of marketing and retention products. Own your pipeline in Salesforce, strategically managing opportunities, forecasting revenue, and meeting or exceeding monthly goals. Stay sharp on product updates, new features, partner offerings, and industry trends to bring fresh insights to every con

About the team The Monetization team is a new cross-functional group spanning engineering, product, research, and design. We are building the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to create user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen trust, expand economic opportunity, and support OpenAI’s long-term innovation. We believe monetization should deliver clear user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem for developers and businesses. The team operates in a greenfield environment, moving quickly through prototyping, experimentation, and iterative deployment. We partner closely across Product, Design, and Research to bring new capabilities into real-world systems at global scale. About the role We’re looking for an experienced Software Engineer to lead the design and development of the systems that turn advertiser feeds (eg. retail feeds, travel feeds etc.) into relevant, reliably delivered ads. In this foundational role, you will build across the full ads lifecycle—from ingesting and organizing retailer or travel catalogs into efficient retrieval systems, supporting ranking models, and serving ads at scale. This role is well suited to an engineer with direct experience in product ads retrieval, ranking, and delivery, along with a strong understanding of merchant feeds and shopping systems such as Google Shopping, YouTube product ads, or Amazon. We also welcome engineers with Senior Staff-level or greater scope who have deep ownership of large-scale catalogs, search and indexing, ads serving, or closely related distributed systems. You will independently own complex systems, make sound technical tradeoffs, and help define the architecture and roadmap for Shopping/Travel/Feed Ads. You will collaborate closely with Ads ML, Ads Delivery, Product, Design, and Research to connect accurate, fresh advertiser