Support Associate Kundenservice Mitarbeiter Jobs

At Datadog we’re growing our community focused events Datadog Summits, DASH , and our in-office Meetups and User Groups , to enable us to deliver events, and content to our global audience. As we scale these programs we’re looking to hire a Program Manager on our Community team to support our content and advocacy team efforts across these events, and other sponsored events in the EMEA region. The Datadog Technical Advocacy teams are focused on our local user communities, and bringing our technical content directly to our customers globally. You’ll be responsible for planning and execution to deliver on regional events in EMEA, working across multiple teams at Datadog to ensure our event is high quality and a positive experience for our customers. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Planning and delivering technical programming for local and regional events, ensuring we are able to scale these sustainably Tracking deadlines and deliverables for our content and events, including digital and physical assets, and working with vendors and procurement teams as needed to ensure event success Identifying and resolving risks and blockers for our event programming Maintaining our internal tools and public website for event agenda and speaker content Owning our onsite speaker experience for both internal and customer speakers Managing event programming onsite, coordinating rehearsals, staffing, and ensuring smooth onsite operations Collaborate closely with our Community teams, external stakeholders, and the VP of Community Create and refine processes; maintain focus on continual improvements, automation and scaling Communicat

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The vision of the Safety & Customer Care (SCC) team is to foster long-term loyalty to Lyft with every support interaction. If we are successful, a Lyft customer will rarely interact with Lyft Support. But when that interaction occurs, their issue is resolved quickly, effectively, and with true care. For a Lyft customer, their experience of Support should be that “Lyft cares about me and made the experience easy.” As a Data Analytics Lead, you’ll partner directly with cross-functional stakeholders to identify opportunities and design solutions for improving our customers’ support experience. You’ll leverage your analytical expertise to deliver actionable insights and recommendations to drive quality business decisions with customer-facing impact. The ideal candidate is a critical thinker and exceptional problem solver who can build strong relationships with different teams, and who is eager to serve as a leader within the broader Support organization to drive our business forward. Responsibilities Partner with Product, Engineering, Data Science & Analytics, Business Operations and other cross-functional stakeholders to achieve business goals Develop frameworks and scalable processes to drive decision-making and prioritization Define the metrics used to measure the success of strategic initiatives and health of our support platform; build dashboards to track metrics over time Design A/B tests and execute analyses to evaluate the impact of new product features and operational improvements Work closely with cross-functional partners to deliver data-driven insights and actionable recommendations for continuously improving the customer support experience Monitor and diagnose KPI performance and present findings to senior leadership Experience Degree in a quantitative field like statisti

JOIN OUR TEAM As a Head of Customisable Furniture , you’ll take ownership of building a brand-new category from the ground up, shaping its product strategy, assortment, and go-to-market approach within the Westwing Collection. You’ll combine strong product management skills and design judgement with commercial ownership to turn a greenfield opportunity into a scalable, profitable category, in line with Westwing’s sustainability standards, and own stakeholder management across the company to ensure a successful launch. This position is permanent and located in Munich . WHAT YOU'LL DO Own the end-to-end strategy for the customisable storage furniture category, from market opportunity and business case to assortment planning and launch Together with design and engineering, define the product vision and modular system architecture, balancing premium aesthetics, configurability, and manufacturability with cost targets In partnership with tech, support the customer-facing customisation experience (e.g. configurators, visual previews), ensuring complexity is simple to shop Build and lead a cross-functional process (interacting with design, engineering, product development, buying, marketing, tech, and retail) to bring the category to life Drive P&L responsibility for the category, setting pricing, margin, and growth targets and tracking performance post-launch in line with company guidelines Act as the internal and external face of the category, aligning stakeholders across design, commercial, marketing, and supply chain Continuously scan market trends, competitor offerings, and customer needs to evolve the category roadmap YOU COME WITH 8+ years of experience in product management, ideally with exposure to modular, customisable, or configurable physical products Proven track record of launching a new product category or business line from concept to market Understanding of modular product logic, configuration rules, component variation, and how BOM complexity translates i

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. WHO WE ARE: At Playlist, we’re innovating for the future of wellness by bringing together the best of both sides of the market: Mindbody is the industry’s most trusted technology platform, empowering tens of thousands of wellness brands around the world with the software and resources they need to run and grow their businesses. ClassPass is one of the most popular apps for fitness lovers and self-care enthusiasts, partnering with over 30,000 fitness studios, gyms, salons, and spas around the world. We’re on a mission to create a wellness community for all—opening the doors to more authentic, local wellness experiences than ever before. We drive sales of Mindbody software, but that’s not all. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented. JOB SUMMARY: The Mid Market Account Manager (MM AM) is responsible for owning the commercial and strategic outcomes of a portfolio of mid-market wellness brands. Acting as the GM for your book of business, you will be accountable for retention

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the role: Adyen is looking for a product and marketing leader with a strong track record in tech and B2B marketing to lead our product squad encompassing four product managers and one product designer. The Digital Experience Lead reports to the VP of Revenue Marketing. As Digital Experience Lead you own and manage the product lifecycle of our public website adyen.com (and its sub-domains like careers, investors and status) and our self-service demotool. You optimize our public website for demand generation, demand capture and engagement. You optimize the demotool for adoption and ease of use across internal teams, enabling internal users in various stages of the sales cycle. To deliver these experiences, you and your team work in deep collaboration with a dedicated engineering team. You will operate in a tight Agile environment, driving execution through structured sprints, planning sessions, and retrospectives. What you’ll do: Product vision and strategy. Own the global, long-term roadmap and strategy for all public web properties and demo capabilities, aligning product development with Adyen's commercial priorities. You define how these products develop in the zero-click era. Leading your team. Lead and manage a team of four product managers and one product designer. You set clear expectations, structured persona

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About Team Paytm's Unified Payments Interface (UPI) offering that enables users to make instant bank-to-bank payments directly from their linked bank accounts. About the Role We are looking for an AI Product Manager to lead the development of Agentic AI solutions for Paytm's UPI ecosystem. The role focuses on building intelligent, autonomous AI agents that enhance payment experiences, automate customer support, detect fraud, provide personalized financial insights, and optimize payment success rates. Key Responsibilities -Define product strategy and roadmap for AI-powered UPI experiences. -Build autonomous AI agents for payments, dispute resolution, customer assistance, and transaction recommendations. -Collaborate with Engineering, Data Science, Design, and Risk teams to deliver AI-first products. -Leverage LLMs, AI agents, and workflow automation to improve user engagement and operational efficiency. -Drive experimentation using analytics, customer insights, and A/B testing. -Ensure compliance with NPCI guidelines, privacy, and responsible AI practices. Superpowers/ Skills that will help you succeed in this role: · -3–8 years of Product Management experience in FinTech, Payments, or AI products. -Understanding of UPI, digital payments, and banking ecosystems. -Experience with Generative AI, LLMs, Agentic AI frameworks, and AI product development. -Strong analytical skills with SQL and product analytics tools. -Excellent stakeholder management and execution capabilities. Why join us: A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average r

This is Adyen Adyen is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Facebook, Uber, H&M, eBay, and Microsoft. To maintain our momentum, we need people to join us in finding new ways of solving our unique challenges - people like you. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. APAC AML/CFT Compliance Lead A key part of building our business is ensuring we do it with sustainable outcomes, compliant with regulations. Trust from all stakeholders is a key enabling factor to make Adyen successful in the long term. To achieve this, Adyen has organized a mature Second Line function that partners with the business to cut through financial crime risk complexities and power sustainable growth. Our Anti-Money Laundering (AML) Compliance team and framework are at the core of this. Within the global AML Compliance team, we are looking for an experienced professional located in Singapore and with a proven track record in AML Compliance. This role is created to help build Adyen’s business operations in Singapore and the rest of the Asia-Pacific (APAC) region. In this role, you will be responsible for managing Adyen’s internal and external regulatory compliance obligations for the Singapore Branch. The successful candidate will also act as the Money Laundering Reporting Officer for Singapore, serving as the point of contact for regulators and authorities. Moreover, we expect this role to s

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. We’re looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What will I be doing? Be the Product Manager for the Messenger, Fin’s most important channel Deeply understand the customer problems you’re tackling through research, data, and direct customer interactions — then frame those problems clearly for your team. Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement. Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused ite

Who We Are Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people by providing the tools, support, and opportunities they need to grow and succeed. We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer. Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity What’s In It For U Work Where You Thrive: Find a hybrid work environment that allows you to enjoy great work-life balance while staying connected and collaborative. Generous Time Off: Our leadership believes in taking the time you need, when you need it. Day One Health Benefits + Employer-Matched Retirement Savings: You might think these are table stakes, but we know these matter to you. More Than Just Core Values: Our values are fundamental in how we attract, train, and retain top talent. Award-Winning Onboarding Program: We set you up from the get-go to make a significant impact from Day One and support you throughout your entire first year. Real Career Growth Opportunities: We love to promote from within, with over 25% of our open roles filled through internal applicants on average. Mentorship Program: We support a champion cul

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. Senior Customer Success Manager, Scaled Accounts – India Department Customer Success Location India Reports To Manager, Customer Success Role Overview We are looking for a Senior Customer Success Manager in India to support a pooled, scaled portfolio of smaller customers through a lighter-touch, high-volume Customer Success motion. This role is designed to bridge the gap between digital-only coverage and strategic named coverage, with a focus on protecting ARR, improving customer outcomes, and delivering strong in-timezone support across EMEA, APAC, and Middle East customers. Unlike a strategic CSM managing a smaller number of complex $100K+ accounts, this role runs a more programmatic model across a larger book of business. The focus is on scalable value delivery, adoption management, renewal readiness, risk identification, customer triage, and coordinated support rather than deep executive engagement or highly customized strategic account plans. This is a strong fit for someone who combines Customer Success discipline with technical fluency, operational rigor, sound judgment, and the ability to manage a broad portfol

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. Senior Customer Success Manager, Scaled Accounts – India Department Customer Success Location India Reports To Manager, Customer Success Role Overview We are looking for a Senior Customer Success Manager in India to support a pooled, scaled portfolio of smaller customers through a lighter-touch, high-volume Customer Success motion. This role is designed to bridge the gap between digital-only coverage and strategic named coverage, with a focus on protecting ARR, improving customer outcomes, and delivering strong in-timezone support across EMEA, APAC, and Middle East customers. Unlike a strategic CSM managing a smaller number of complex $100K+ accounts, this role runs a more programmatic model across a larger book of business. The focus is on scalable value delivery, adoption management, renewal readiness, risk identification, customer triage, and coordinated support rather than deep executive engagement or highly customized strategic account plans. This is a strong fit for someone who combines Customer Success discipline with technical fluency, operational rigor, sound judgment, and the ability to manage a broad portfol

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. Senior Customer Success Manager, Scaled Accounts – India Department Customer Success Location India Reports To Manager, Customer Success Role Overview We are looking for a Senior Customer Success Manager in India to support a pooled, scaled portfolio of smaller customers through a lighter-touch, high-volume Customer Success motion. This role is designed to bridge the gap between digital-only coverage and strategic named coverage, with a focus on protecting ARR, improving customer outcomes, and delivering strong in-timezone support across EMEA, APAC, and Middle East customers. Unlike a strategic CSM managing a smaller number of complex $100K+ accounts, this role runs a more programmatic model across a larger book of business. The focus is on scalable value delivery, adoption management, renewal readiness, risk identification, customer triage, and coordinated support rather than deep executive engagement or highly customized strategic account plans. This is a strong fit for someone who combines Customer Success discipline with technical fluency, operational rigor, sound judgment, and the ability to manage a broad portfol

About Tr1X Tr1X is a clinical-stage biotechnology company developing engineered Tr1 cell therapies to restore immune balance in autoimmune and inflammatory diseases. Leveraging the unique biology of Tr1 cells, the company is advancing a pipeline of off-the-shelf allogeneic and in vivo CAR-Tr1 therapies designed to deliver targeted immunoregulation and address diseases driven by immune dysfunction, including transplant-related complications. Founded by pioneers in the discovery of Tr1 cells, Tr1X, Inc. is focused on developing durable, potentially curative therapies for conditions with high unmet need. For more information, visit www.tr1x.bio . Position Summary The Senior Director, Quality (SD) reports to the Chief Technical Officer and is responsible for all aspects of the quality organization including support and oversight for all internal and external GxP operations inclusive of clinical quality assurance (CQA). As the leader of the quality function, the SD establishes and maintains a culture of quality across the organization and is responsible for overseeing development, implementation, and continuous improvement of all quality systems to ensure that all products, processes, and operations comply with applicable regulatory requirements. The SD is ultimately responsible and accountable for critical decisions that directly impact product integrity, patient safety, regulatory compliance, and business continuing. The SD works with both internal and external stakeholders to manage timelines, meet internal deliverables and develop a best-in-class quality organization. This position develops, leads, and coaches the teams responsible for quality systems, quality control, document control, quality assurance, clinical quality, and compliance. The SD responsibilities include implementation and continuous improvement of policies, procedures and standards necessary to ensure compliance with applicable GxPs. Additional responsibilities include team building, ca

The Best Players Need the Best People. This role will provide comprehensive paralegal support for Tournament Players Club operations, PGA TOUR Charities, litigation matters and PGA TOUR events. QUALIFICATIONS Minimum of 2 years college course work or equivalent technical training required. Bachelor's degree and Paralegal Certificate preferred. Minimum of 2 years paralegal experience required. Prior work experience in a corporate legal and/or corporate law firm environment required. Previous experience with corporate records, corporate contracts, and non-profit entities preferred. Advanced level skills with Microsoft Word (required) and Lexis-Nexis/ Westlaw (preferred). RESPONSIBILITIES/DUTIES Prepare and review contractual arrangements, including: service agreements, vendor agreements, ticketing and hotel agreements, leases, independent contractor, tournament-related agreements, and other business arrangements of the PGA TOUR and/or Tournament Players Clubs, as directed. Prepare and review charity registrations, charity filings, gift agreements, and other charity related contractual agreements. Prepare and review commercial agreements, including sponsorship, facilities, telev

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Welcome! Are you ready to be at the forefront of ground breaking Engineering within the semiconductor industry? Micron Technology, Inc., a global leader in memory and storage solutions, is seeking a dedicated and experienced Senior Engineer to join our Chemical team within the Global Facilities Engineering department. In this crucial role, you will play a vital part in providing high-quality Engineering services and support for the planning, design, construction, operation, and maintenance of our subject area specific Facilities systems across our Semiconductor Manufacturing sites worldwide for Chemical systems and Slurry systems. Responsibilities: Technical Support, Leadership, and Expertise: Act as the Technical Field Domain Expert, offering consultation and support to all Site Facilities and Manufacturing teams. Collaborate with internal partners such as Technology Development, Procurement, Finance, and Legal to champion multi-functional collaboration. Develop, review, and maintain companies global system, equipment, and component Standards, Specifications, and Best Known Methods (BKMs) to ensure excellence in engineering practices. Implement Standardization and Alignment across Micron's Global Network and Sites for Engineering and Design concepts, Construction Project execution, Reliability Programs deployment, and Operations and Maintenance practices. Find opportunities for im