Support Associate Kundenservice Mitarbeiter Jobs

About the Team OpenAI’s People team is committed to hiring, engaging, and supporting world-class talent to help safely build and deploy universally beneficial Artificial General Intelligence (AGI). The People Operations team is responsible for the systems, data, and operational rigor that underpin every stage of the employee lifecycle. Our work sits at the intersection of employee experience, regulatory compliance, and business velocity — ensuring that as OpenAI scales rapidly and globally, our foundations remain accurate, auditable, and human-centered. This is a high-trust, high-impact function. We partner closely with Finance, Legal, IT, Security, and the broader People team to support growth in a dynamic environment with significant internal and external scrutiny. Operational excellence here is not about process for process’s sake — it is about building durable infrastructure that enables fairness, transparency, and responsible scale. About the Role As Director of People Operations, you will own the core operational infrastructure that enables OpenAI to scale responsibly. This role serves as the operational backbone of the People function, with accountability for data integrity, operational controls, and audit readiness across the systems that support a complex, global workforce, including the operational foundations of recruiting and hiring at scale. You will lead a team responsible for the end-to-end workforce lifecycle, from candidate and hiring operations through onboarding and offboarding, ensuring our people systems, processes, and data are accurate, resilient, and built to scale.In close partnership with Employment Legal and the People Compliance team, you will translate policy and regulatory requirements into scalable, well-controlled operational processes. This role operates with high visibility and close partnership with senior leaders across Finance, Legal, IT, and People, including ownership of SOX-relevant controls and workforce data relied upon by e

Opportunity Overview: Cohere achieves its vision by selling its platform and related solutions to health plans and risk-bearing medical groups. These are among the most complicated organizations to sell into and manage, and the technology and tools we provide involve numerous teams with direct impact on client financials and brand in the market, in the most complicated sector of the US economy. As we grow our business, Cohere is looking for an experienced Strategic Accounts VP to support continued growth with new health plan clients and strategically manage key Cohere accounts. This is among the most visible roles at the company, and this person will play a critical role in setting overall account strategy, retaining clients, and identifying and partnering with sales to close growth opportunities with existing clients. Collaboration with other parts of the Cohere organization will be essential in this role and this person will partner with sales, implementation, client success, and many other parts of the organization to ensure that Cohere is set up for continued growth with our clients. What you’ll do: Build, own, and deliver the strategic account plan for large health plan clients, with the ability to manage multiple accounts Build relationships with key senior executives at health plan clients to support continued growth and development of overall account strategy Engage with senior decision makers to discover and drive growth opportunities and partner with internal and external executives/influencers who can support our relationship expansion goals Act as internal champion for dedicated accounts and work with internal teams to prioritize and address key client needs Lead negotiations and partner with sales team to close deals with current clients in relation to new business opportunities Partner with the Client Success team to ensure Cohere is delivering and exceeding expectations on current business Partner with cross-functional teams across C

Developers don’t want more marketing. They want relevance, technical depth, and experiences worth showing up for. As Senior Field Marketing Manager, you will help bring Coder’s regional marketing programs to life. You will execute field and ABM programs that build awareness, support sales, and create pipeline across the European market. You will work closely with a Senior Marketing Manager, sales, partners, and the broader marketing team. You will coordinate events, activate campaigns, and keep programs moving on time and on brand. What you’ll do here Execute regional field marketing plans aligned to global strategy and EMEA priorities. Run virtual and in-person events that people actually remember, from platform engineering roundtables to developer meetups to enterprise field programs. Support lead generation and pipeline goals through strategic programs, clear handoffs, and timely follow-through. Partner with global marketing teams to localize campaign content and messaging for EMEA audiences. Help execute co-branded campaigns and joint event opportunities with strategic alliances, resellers, and channel partners. Partner closely with sales on ABM plays for high-priority accounts, helping turn target account lists into real conversations and pipeline. Coordinate account-specific assets, communications, and campaign touchpoints that support sales outreach and pipeline creation. Support pre-event ABM motions, including target account coordination, personalized outreach support, and follow-up planning. Keep projects organized, timelines moving, and chaos to a minimum across regional campaigns and events. What we’re looking for 4–7 years of field marketing experience, preferably in B2B technology or developer-focused companies. Hands-on experience executing regional field marketing programs, including events, partner campaigns, and sales-aligned marketing motions. Experience supporting or executing account-based marketing programs, including target account planning, p

Developers don’t want more marketing. They want relevance, technical depth, and experiences worth showing up for. As Field Marketing Manager you will help bring Coder’s regional marketing programs to life. You will execute field and ABM programs that build awareness, support sales, and create pipeline across the North American market. You will work closely with a Senior Marketing Manager, sales, partners, and the broader marketing team. You will coordinate events, activate campaigns, and keep programs moving on time and on brand. What you’ll do here Execute regional field marketing plans aligned to global strategy and North America priorities. Run virtual and in-person events that people actually remember, from platform engineering roundtables to developer meetups to enterprise field programs. Support lead generation and pipeline goals through strategic programs, clear handoffs, and timely follow-through. Partner with global marketing teams to localize campaign content and messaging for North American audiences. Help execute co-branded campaigns and joint event opportunities with strategic alliances, resellers, and channel partners. Partner closely with sales on ABM plays for high-priority accounts, helping turn target account lists into real conversations and pipeline. Coordinate account-specific assets, communications, and campaign touchpoints that support sales outreach and pipeline creation. Support pre-event ABM motions, including target account coordination, personalized outreach support, and follow-up planning. Keep projects organized, timelines moving, and chaos to a minimum across regional campaigns and events. What we’re looking for 4–7 years of field marketing experience, preferably in B2B technology or developer-focused companies. Hands-on experience executing regional field marketing programs, including events, partner campaigns, and sales-aligned marketing motions. Experience supporting or executing account-based marketing programs, including target ac

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. Junior Account Manager - Bilingual (Mandarin) Job Responsibilities: Collaborate with clients and internal cross-functional teams to drive business development initiatives, including pricing strategy, client negotiations, and procurement management. Lead negotiations with suppliers and customers to establish competitive pricing models , ensuring cost-effectiveness while maintaining quality and performance standards. Develop and manage procurement strategies for mechanical and electronic components , optimizing supply chain efficiency and mitigating risks. Work closely with engineering and manufacturing teams to align product development with cost targets, production timelines, and customer requirements. Define and execute sourcing strategies for key components, identifying and qualifying new suppliers to support product innovation and manufacturing scalability. Conduct market research and cost analysis to inform pricing strategies and improve supplier partnerships. Oversee contract negotiations, ensuring favorable terms and long-term sustainability of supplier and client agreements. Support new product introduction (NPI) by working closely with manufacturing teams to ensure seamless production ramp-up and supply chain readiness. Act as the primary liaison between customers and internal teams, ensuring alignment on project goals, timelines, and budget constraints. Identify and resolve procurement and supply chain challenges, improving efficiency and cost savings while maintaining product integrity. Provide regular reports and updates to stakeholders on project status, cost breakdowns, and risk assessments. Qualifications: Bachelor’s degree in Business, Supply Chain, Engineering, or related field. 1+ years in project management, busi

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As an SMB Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting. At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership. What will I be doing? Evangelize our product by spearheading the gro

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We are seeking a dynamic and experienced Account Executive to join our team. In this role, you will play a pivotal part in propelling our new business growth in the Mid Market and Enterprise segment, managing the full sales cycle, from outbound prospecting through to close. This role requires a consultative, value-based selling approach and the ability to adapt to different APAC markets and buying environments within ANZ. What will I be doing? Product Evangelism: Champion Fin's product by driving its adoption and growth within the Mid-Market and Enterprise segment. Sales Cycle Management: Oversee the complete new business sales cycle for Mid-Market/Enterprise customers, from initial outbound to closing deals, utilising a consultative values based sales approach. Pipeline Generation: Ensure at l

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Workplace team’s mission is to create and support work environments that are welcoming, comfortable, and intuitive. These spaces are designed to promote collaboration, well-being, and productivity while adhering to the rigorous safety, security, and confidentiality standards required of a financial services company. The Workplace Experience team comprises hospitality-focused professionals who partner with the business to shape the daily experiences of Stripes, visitors, and candidates across 20+ global office locations. This geographically dispersed team oversees facilities management, daily operations, and local workplace programs, including events and onsites. What you’ll do We're looking for a strategic leader and experienced manager with a high EQ who's enthusiastic about, and has a driving need to deliver, the best possible workplace experience for Stripes. You'll be a key member of our Experience team and responsible for ensuring that workplace operations, experiences, facilities, and programs run smoothly at our New York office. As a business partner, you have a deep understanding of the needs, experiences, and day-to-day realities of Stripes at your location and build strong relationships not only with site leads but also with cross-functional partners across the organization. This role requires a high level of expertise and operational oversight—from understanding how the building functions top to bottom to governance of contrac

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for an Outbound Supervisor to join our growing OH Fulfillment Center network. This individual will report into our Outbound Manager and is responsible for the oversight, development, and accountability of the Picking and Packing Teams, ensuring accurate, efficient, and timely order fulfillment from picking through final shipment. If you are looking for a career that will allow you to motivate team members and support management, we’d love to hear from you! Job Type: Full-Time, Exempt Location: 530,000 sq. ft. in Columbus, OH at 6085 Winchester Pike, Columbus, OH 43110 Base Salary: The expected starting salary for the position is $65,400 to $81,750 within a full position range of $65,400 to $ 98,100 annually. This range reflects the long-term earning potential for the role. Our starting pay practice is the minimum to middle portion of the range, depending on experience, qualifications, and internal equity, consistent with applicable law and it is rare for a new hire to start above the midpoint. Schedule: This role oversees an operation that runs Monday through Friday from 6:00 a.m. to 11:30 p.m. ET . While this position generally follows a schedule Monday through Friday from 3:00 p.m. to 11:30 p.m. ET , operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexi

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Sales Development Representative at Harvey, you will be at the forefront of driving growth and success of our AI solutions across the legal and professional services markets. You will be responsible for supporting the Sales team in driving pipeline, qualifying and establishing relationships with inbound outreach from law and other professional services firms, as well as in-house legal teams, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost work product quality. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies and rigorous work ethic will help us shape the future of knowledge work. What You'll Do Build revenue pipeline aligned with Harv

SLSQ427R355 As a Strategic Account Executive, Public Sector, you will own strategic sales into a marquee customer in Canada's public sector, driving adoption of our data and AI platform. You will lead the full sales cycle, build executive relationships, and collaborate closely with internal and partner teams to support Canada's digital government and modernization initiatives. The impact you will have: Own and exceed revenue targets by continuing to grow a Strategic account in Montreal. Develop and execute a clear territory and account strategy to identify, prioritize, and win high‑potential public sector accounts. Plan, document, and drive the expansion of Databricks usage in newly landed accounts, turning initial projects into broad, high‑impact data and AI platforms. Proactively identify new AI and data use cases in government operations and feed these insights into Canada's public sector go‑to‑market, influencing product direction and regional strategy. Use a solution‑oriented, value‑based sales approach that links Databricks to measurable outcomes for public services and citizens. Orchestrate Databricks’ internal teams and our ecosystem of partners (SI, cloud, and consulting partners) to run effective sales motions and deliver successful customer outcomes. What we look for: 7+ years of SaaS, cloud, AI, or big data sales experience in Public Sector, with meaningful exposure to public sector accounts and a proven ability to drive adoption of new technologies through a consultative, solutions‑oriented sales approach. Must speak fluent French Demonstrated ability to navigate complex public sector stakeholder ecosystems, building consensus across multiple departments, budget owners, and decision/approval layers. Deep understanding of public sector priorities in Canada, including typical buying processes, buying cycles, decision‑making structures, and the broader ecosystem of partners that support government projects. Extensive experience with Canadian government pro

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Workplace Project Manager, you'll take our workplace playbooks and standards and turn them into delivered projects and programs on the ground - office moves and openings, and global special projects like health & safety programming, design standards, emergency response planning, WVPPs, sustainability, and new tooling rollouts. This is a hands-on delivery role: you own scope, schedule, and budget for each project or program and drive it from kickoff to close. Where the program sets the standard, your projects and programs bring it to life - on time, on budget, and to spec. What You'll Do Global Special Projects Project manage Workplace's global special projects: health & safety (H&S) programming, global design standards, global emergency response progra

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Data Steward to support and accelerate the productivity of our Sales organization. You will manage the governance and quality of data in Smartsheet's source CRM system that supports the daily operations of our Sales organization. You will maintain data assets and establish relevant processes with the ultimate goal of making it easier for our Sales reps to find and understand the data they need. You will support our Sales analyst team scrubbing data and researching inconsistencies in reporting. This role reports to a Sr. Manager, Variable Compensation based in the US. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica. You Will: Lead changes and revisions to master data, metadata, and data hierarchies and affiliations within given guidelines Ensure that the Sales organization is operating off a single source of truth that can be reliably queried and accessed Perform initial data quality checks on extracted data Provide recommendations to leadership on needed updates or inputs into data governance policies, practices, and guidelines Other job duties as assigned. You Have: Bachelor's degree in related preferred 2+ years of experience in metadata management beneficial Experience in Cloud and SaaS go-to-market (GTM) Knowledge of data governance challenges and best practices for data quality and data stewardship A high level of proficiency in Excel (can perform complex functions) and Salesforce.com or equivalent CRM tool The ability to serve as a condu

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role We're looking for a Performance Marketing Manager to scale Decagon's paid social programs internationally, with an initial focus on EMEA. This role owns paid social spend end-to-end—LinkedIn, Meta, Reddit, emerging platforms—and is responsible for standing up and scaling an EMEA motion. You'll partner closely with EMEA sales leadership to make sure spend allocation tracks where the deals actually are, not just where measurement is easiest. This is a channel-owner role for someone who's spiked in paid social specifically and has managed large budgets where efficiency and allocation decisions really matter. While paid social is the core of the role, you'll also flex into adjacent demand gen work—ABM, landing pages, email—as EMEA-specific needs come up. In this role, you will Own paid social end-to-end: Run LinkedIn, Meta, X, and emerging platforms from creative brief through launch, optimization, and reporting. You're accountable for efficiency and output across the full paid social bu

The Subscriptions Mission is shaping the future of how millions of people discover, purchase, and experience Spotify Premium. We build the platforms and tools that power Spotify's global subscription business, enabling new offers, pricing strategies, and commerce experiences that help our business move quickly while delivering exceptional experiences for listeners. Join the Monaco squad, where we create the internal products that enable Spotify teams to launch, configure, and manage Premium offers with confidence. From subscriptions and prepaid products to pricing updates and promotional campaigns, our tools support business-critical operations through intuitive experiences, trusted workflows, and reliable platform services. As a Senior Web Engineer, you'll develop end-to-end solutions spanning modern web applications. Working closely with engineers, product managers, designers, and business partners, you'll help create the tools that enable Spotify's global subscription business to innovate safely, efficiently, and at scale. What You'll Do Build end-to-end features across modern web applications that support Spotify's global subscription business. Create intuitive internal products that enable business teams to launch, configure, and manage Premium offers through secure, guided workflows. Develop GraphQL and gRPC APIs that connect frontend applications with distributed platform services. Design efficient database schemas, implement data migrations, and optimize application performance using PostgreSQL. Build secure, reliable, and auditable systems that support business-critical financial operations and SOX-compliant approval workflows. Collaborate with engineers across the Subscriptions Mission to evolve shared platform capabilities, improve developer experience, and increase platform reliability. Write maintainable, well-tested code while contributi