Support Experience Guide Jobs

Overview: Guidepoint’s Legal team plays an important and global role across all our offices. The team provides their expertise, advise, recommendation and support to multiple parts of the business to ensure a seamless and efficient process. We are currently seeking a Contracts Specialist to serve as the main point of contact between the legal team and internal/external stakeholders regarding all contract management, including drafting, reviewing, and negotiation. This role will report to our Associate General Counsel. What You'll Do: Drafting, reviewing and negotiating all types of contracts, including client and vendor agreements, non-disclosure agreements, contract amendments and renewals, Statements of Work, data processing agreements, SaaS agreements, etc., for global stakeholders in various company locations Responsible for managing Contracts Queue and coordination of all aspects of contract management Serve as primary contact between the legal department and internal and external stakeholders seeking contract review and revision, copies, questions, status updates etc. Review, respond and manage contracts-related questions within the Contracts inbox Manage Contract Template library and other knowledge management functions Ensure compliance with contract approval policies and procedures Liaise with Legal, Compliance, and Sales teams on contracts as needed Special projects on an as-needed basis What You Have: Bachelor’s Degree, with at least 3 years' experience working with contracts Law Degree is a big plus, but is not required Contract management experience, preferably in-house Experience reviewing, editing, interpreting and negotiating legal agreements Experience reviewing and negotiating corporate master services agreements Strong organizational and communications skills, ability to set priorities, handle multiple tasks and projects, track and follow up on projects Excellent interpersonal skills and ability to work collaboratively in a team

Overview: Guidepoint’s Legal team plays an important and global role across all our offices. The team provides their expertise, advise, recommendation and support to multiple parts of the business to ensure a seamless and efficient process. We are currently seeking a Contracts Specialist to serve as the main point of contact between the legal team and internal/external stakeholders regarding all contract management, including drafting, reviewing, and negotiation. This role will report to our Associate General Counsel. What You'll Do: Drafting, reviewing and negotiating all types of contracts, including client and vendor agreements, non-disclosure agreements, contract amendments and renewals, Statements of Work, data processing agreements, SaaS agreements, etc., for global stakeholders in various company locations Responsible for managing Contracts Queue and coordination of all aspects of contract management Serve as primary contact between the legal department and internal and external stakeholders seeking contract review and revision, copies, questions, status updates etc. Review, respond and manage contracts-related questions within the Contracts inbox Manage Contract Template library and other knowledge management functions Ensure compliance with contract approval policies and procedures Liaise with Legal, Compliance, and Sales teams on contracts as needed Special projects on an as-needed basis What You Have: Bachelor’s Degree, with at least 3 years' experience working with contracts Law Degree is a big plus, but is not required Contract management experience, preferably in-house Experience reviewing, editing, interpreting and negotiating legal agreements Experience reviewing and negotiating corporate master services agreements Strong organizational and communications skills, ability to set priorities, handle multiple tasks and projects, track and follow up on projects Excellent interpersonal skills and ability to work collaboratively in a team

Overview: The Marketing Team functions as an in-house agency serving internal teams and clients across all Guidepoint’s business units. The team strives to generate a positive customer experience across every touchpoint, efficiently and at scale— weaving in Guidepoint’s story along the way. As the Marketing Specialist, EMEA, you will join Guidepoint on a fixed-term contract to provide maternity leave cover. You will collaborate with the global Marketing team to develop and deliver marketing and communications strategies, media and public relations initiatives, and branding and sales-support activities for our offices in London, Athens, and Dubai. What You'll Do: Align with regional leaders, Sales and Client Service on growth priorities, target accounts and shared goals. Work as one team to turn those priorities into marketing programs that produce pipeline and revenue. Build and run demand generation programs across lead generation, growth marketing, content and social to attract new clients and grow existing accounts in EMEA. Plan and launch multi-channel campaigns with the global Marketing and Design teams. Guide prospects and clients from first contact to active platform use, and use what you learn from each campaign to sharpen the next. Equip Sales and Client Service to win with targeted email campaigns, regional events, press releases, videos and presentations designed to open conversations and speed up deals. Track and report performance against KPIs. Measure each program’s contribution to pipeline and revenue, identify what delivers the highest ROI, recommend where to invest, and share results with company leadership. Support local Talent Acquisition as needed with recruitment marketing and employer branding. What You Have: Bachelor’s degree required; a degree in Marketing, Communications, English or Business is preferred 5+ years of experience in global B2B marketing, demand generation, PR and/or communications, including digital marketing A track record of

Overview: Guidepoint’s Human Resources (HR) team drives Guidepoint’s culture and company values of intellectual curiosity, tenacity, integrity, resourcefulness, responsibility, and service. We are currently looking for an HR Operations Specialist to support our dynamic HR team. The HR Operations Specialist will own the onboarding process for new employees and will provide general HR support. The ideal candidate has a high level of attention to detail and is a collaborative team player able to work in a fast-paced environment. This role is hybrid and requires on-site office attendance three times a week. This is an excellent opportunity for someone who already has experience in HR and is eager to get involved in all aspects within HR. This is a hybrid position based in our New York office. What You’ll Do: Assist with the onboarding process for new hires including but not limited to: Running first day new hire orientation for in person and remote hires Creating and maintaining employee profiles in ADP Workforce Now and other websites Conducting background checks and I-9 verification in compliance with E-Verify Processing new hire documentation Scheduling new hire training Facilitate employee led corporate athletic league and Corporate Social Responsibility programs Monitor and respond to employee enquiries submitted through the HR Inbox Assist in the drafting of internal documentation including promotion documents, payroll status change forms, and employment verifications Maintain the HR Intranet page and new hire/promotions announcements Run and update monthly headcount reports Update global organization chart monthly Ad hoc projects as requested What You Have: Bachelor’s degree from an accredited university with a minimum 3.0 GPA is required is preferred Minimum of 1 years of relevant experience in human resources administration Strong project management skills with an ability to multitask and manage competing priorities Excellent inter

Overview: Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support Guidepoint’s full suite of service offerings — from expert interviews and surveys to insights and research solutions — helping clients stay informed and make better business decisions. Our teams focus on building long-term partnerships and delivering tailored solutions that maximize client value. We are looking for a Senior Business Development Manager to further grow our Corporate business across Southeast Asia. This role will be responsible for driving the full sales cycle, from business development and account expansion to project execution and client relationship management. It is an exciting opportunity for a self-starter with experience in insights, research, or consultative solution sales to contribute to Guidepoint’s evolving corporate growth strategy and expanding product capabilities. What You’ll Do: Drive outbound prospecting efforts to identify, qualify, and develop new business opportunities across Southeast Asia corporate accounts Build and manage relationships with existing strategic accounts to identify growth, retention, and cross-selling opportunities across Guidepoint’s service offerings Lead the end-to-end sales cycle, including client meetings, commercial discussions, proposal development, contracting, and delivery coordination Partner closely with Client Service teams to ensure high-quality execution and strong client outcomes Achieve designated business development, revenue, and account growth targets through disciplined pipeline management and commercial execution Conduct client feedback and account review meetings to strengthen relationships and uncover new opportunities Support the development of marketing materials, client presentations, and go-to-market initiatives for new products and solutions Develop a strong understanding of primary research methodologies, industry trends, competitor l

Overview: Guidepoint’s Client Growth teams are passionate about expanding our reach with both new and existing clients. We support all Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint As a Senior Vice President, Client Growth, you will have a significant impact on strengthening client relationships to further develop our business across major Institutional clients. What You’ll Do: Manage the overall performance of client growth team across Greater China to achieve revenue growth targets and manage the daily operation of the team Build and maintain senior client relationships through frequent engagement with clients to explore new opportunities Work closely with the Client Service team to maintain/ ensure operational service quality and timely delivery on every project; conduct training when necessary Gather client feedback to deepen understanding of individual account/client needs, and support implementation of new measures Develop a strong knowledge and understanding of the competitive landscape and be able to effectively articulate our value proposition Support revenue generation via promotion of access to our platform of expertise and increasing our market share with the existing client base Meet with prospective and existing clients on a regular basis Offer and conduct presentations, workshops, trainings to clients What You Have: 8 to 10 + years of account/ relationship management, sales, business development or consulting experience (experience within expert network is highly desirable) Formed leadership and people management style to drive the success of team Demonstrated track record in managing and building senior-level relationships with existing clients to increase overall revenue Ability to understand and tr

Overview: Guidepoint’s Client Service teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. Guidepoint is seeking qualified candidates for a Senior Account Manager - Financial Services on the Institutional Client Service team . This person will promote our subscription-based research service to various business units within existing clients (hedge funds, mutual funds, private equity etc.), in order to grow overall usage. This is a Hybrid position in our New York City office. What You'll Do: Own a portfolio of client accounts that have been clients for 2+ years, ensuring long-term retention and growth Lead contract negotiations, pricing discussions, renewals, and commercial conversations Drive upsell, cross-sell, and package expansions across existing accounts Proactively meet clients in person and virtually to strengthen executive relationships Identify and activate new users within existing client organizations Develop account growth strategies and revenue plans in partnership with service leadership Monitor usage trends and intervene strategically to prevent churn Serve as senior point of contact for escalations and high-level client discussions Partner closely with client service teams to ensure flawless delivery and client satisfaction What You Have: 3+ years of experience in account management, relationship management, or consultative sales Proven track record managing renewals and negotiating contracts Demonstrated success driving upsell and cross-sell revenue Experience managing mid-sized to large B2B client portfolios Strong executive presence and ability to build C-level relationships Comfortable conduc

Overview: Guidepoint’s Client Service teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. Guidepoint is seeking qualified candidates for a VP, Account Executive - Client Service on the Institutional Client Service team . This person will promote our subscription-based research service to various business units within existing clients (hedge funds, mutual funds, private equity etc.), in order to grow overall usage. This is a Hybrid position in our New York City office. What You'll Do: Own a portfolio of client accounts that have been clients for 2+ years, ensuring long-term retention and growth Lead contract negotiations, pricing discussions, renewals, and commercial conversations Drive upsell, cross-sell, and package expansions across existing accounts Proactively meet clients in person and virtually to strengthen executive relationships Identify and activate new users within existing client organizations Develop account growth strategies and revenue plans in partnership with service leadership Monitor usage trends and intervene strategically to prevent churn Serve as senior point of contact for escalations and high-level client discussions Partner closely with client service teams to ensure flawless delivery and client satisfaction What You Have: 3-5 years of experience in account management, relationship management, or consultative sales Proven track record managing renewals and negotiating contracts Demonstrated success driving upsell and cross-sell revenue Experience managing mid-sized to large B2B client portfolios Strong executive presence and ability to build C-level relationships Comfortable conducting

Overview: Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support all Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. The Business Development team in our Dubai office is seeking an Associate to join and support with building a strong pipeline of prospects across multiple sectors. This is an exciting opportunity to make a tangible impact on Guidepoint’s growth while gaining exposure to a dynamic, global business model. What You'll Do: Conduct targeted outreach via calls and emails to activate new clients Build and nurture relationships between prospective clients and senior BD managers, scheduling meetings to advance opportunities Partner with senior BD team members to create compelling content and materials that clearly communicate Guidepoint’s value proposition Develop deep company and market knowledge to effectively articulate Guidepoint’s value to clients Research target industries, sub-sectors, and companies to identify their challenges and information needs Monitor and analyze the competitive landscape to inform sales strategies Share actionable client and prospect feedback with leadership to refine outreach What You Have: Bachelor’s degree with a strong academic record and extracurricular achievement 1-2 years of experience in Sales or Business Development in the Middle East Fluency in English, both written and spoken; Arabic proficiency is a plus Solid understanding of the full sales cycle, from lead generation to client relationship management Resilient, comfortable making cold calls and engaging stakeholders at all levels, including senior management Excellent communication & presentation skills, capable of engaging hig

Overview: Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support all Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. As a Business Development, you will have a significant impact on establishing effective client relationships to further develop our business across major clients. What You’ll Do: Develop a working knowledge of industry coverage and the competitive landscape Partner with management to increase user base at client firms. Monitor client usage to proactively promote Guidepoint subscriptions Conduct outbound prospecting to generate leads within existing clients. Follow up on warm leads Meet designated growth targets using a strategic and thoughtful process designed to partner with clients and add value to their process Onboard new users effectively Work closely with the client service team to collect feedback on open projects as well as advisors we have sent clients for review What You Have: 2+ years’ experience in BD, Account Management, or other client facing functions, ideally having MNC sales / client service experiences Strong collaboration and communication ability with both external and internal parties Expert Network sales experience is needed Experience working with major Shanghai based players within TMT/Healthcare corporate or institutional clients. Broad-based knowledge of the sales process, from lead generation to relationship management Excellent communicator capable of handling high-profile clients with demonstrated ability in establishing effective relationships with stakeholders Demonstrated ability to work independently and as part of a team A desire to work in a fast-paced, entrep

Overview: Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. This is an exciting opportunity for a self-starter who wants to learn more about the institutional investment industry and make a significant contribution to our business model. This role offers a clear path to a senior sales position, with robust training and mentorship to fuel your career growth in the institutional investment industry. This is a hybrid position out of our New York City office. What You’ll Do: Develop a working knowledge of industry coverage and the competitive landscape. Partner with management to identify top-tier new business opportunities based on strategic business development criteria and targets. Conduct outbound prospecting to generate leads and lead introductory/exploratory calls with prospects Meet designated sales targets using a strategic and thoughtful process designed to partner with clients and add value to their process Onboard new users effectively Work closely with the client service team to collect feedback on open and closed projects What You Have: Bachelor's degree from an accredited college/university Broad base knowledge of the sales process from lead generation to relationship management Excellent communicator capable of handling high-profile clients Demonstrated ability to work in a team atmosphere A desire to work in a fast-paced entrepreneurial environment Initiative and ability to handle increasing responsibility over time Excellent written and verbal communication skills AI fluency and experience using AI-enabled tools to support resea

Overview The Insights team delivers high-quality research, market intelligence, and data-driven analysis to support clients’ strategic and investment decisions. Working across industries-including healthcare and medtech-the team combines primary and secondary research with deep analytical capabilities to generate actionable insights. Team members collaborate closely with global stakeholders to translate complex information into clear, impactful outputs. The Project Manager – Insights is responsible for overseeing the end-to-end delivery of research projects, ensuring timelines, quality standards, and client expectations are consistently met. This role coordinates across internal teams and stakeholders to manage multiple concurrent projects, streamline workflows, and drive execution. The ideal candidate combines strong organizational and communication skills with an ability to translate complex project requirements into efficient delivery. This is a hybrid position out of our Mumbai OR Pune office What You’ll Do : Manage end-to-end delivery of research and insights projects, ensuring timelines and quality standards are met Coordinate across analysts, researchers, and stakeholders to execute project plans Define project scope, objectives, and deliverables in collaboration with internal teams and clients Track project progress, manage risks, and proactively address bottlenecks Oversee preparation and delivery of client-ready reports, presentations, and outputs Ensure consistency, accuracy, and quality of insights and deliverables Optimize workflows, processes, and tools to improve efficiency and scalability Support resource allocation and prioritize workload across multiple concurrent projects Maintain clear and consistent communication with stakeholders on timelines and outcomes What You Have : Bachelor’s degree from an accredited college/university (e.g., Business, Economics, Life Sciences, or related field) +4 years of experience in project management, consulting, r

Overview: Guidepoint’s Client Service team connects leading investment firms, consultancies, and corporations with the subject-matter experts they need to make informed business and investment decisions. By understanding each client’s specific research needs and delivering targeted expert matches, often within hours, the team plays a critical role in providing a fast, high-quality client experience. As an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address them, and recruit new experts into Guidepoint’s global network of more than 1,750,000 Advisors. The role offers exposure to a dynamic, results-oriented environment where strong judgment, responsiveness, and the ability to execute across multiple priorities are highly valued. Due to the collaborative nature of the Client Service team, the work schedule is hybrid with three days in the office required. Who We Are: High-performing team driven by execution, accountability, and consistent client impact Client-centric culture where responsiveness, resourcefulness, and attention to detail define how we operate Team committed to developing talent through hands-on mentorship, coaching, and leadership support Workplace that embeds continuous learning and career development as a core part of how we grow and excel Environment where strong performers take on increasing leadership, commercial responsibility, and client ownership Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory What You Will Own: Recruit new experts into Guidepoint’s network and engage them for client consultations Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts Lead cold outreach, phone-based vetting, and screening conversations with experts to evalu

Overview: Guidepoint’s Client Service team connects leading investment firms, consultancies, and corporations with the subject-matter experts they need to make informed business and investment decisions. By understanding each client’s specific research needs and delivering targeted expert matches, often within hours, the team plays a critical role in providing a fast, high-quality client experience. As an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address them, and recruit new experts into Guidepoint’s global network of more than 1,750,000 Advisors. The role offers exposure to a dynamic, results-oriented environment where strong judgment, responsiveness, and the ability to execute across multiple priorities are highly valued. Due to the collaborative nature of the Client Service team, the work schedule is hybrid with three days in the office required. Who We Are: High-performing team driven by execution, accountability, and consistent client impact Client-centric culture where responsiveness, resourcefulness, and attention to detail define how we operate Team committed to developing talent through hands-on mentorship, coaching, and leadership support Workplace that embeds continuous learning and career development as a core part of how we grow and excel Environment where strong performers take on increasing leadership, commercial responsibility, and client ownership Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory What You Will Own: Recruit new experts into Guidepoint’s network and engage them for client consultations Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts Lead cold outreach, phone-based vetting, and screening conversations with experts to evalu

Overview The Insights team delivers high-quality research, market intelligence, and data-driven analysis to support clients’ strategic and investment decisions. Working across industries-including healthcare and medtech-the team combines primary and secondary research with deep analytical capabilities to generate actionable insights. Team members collaborate closely with global stakeholders to translate complex information into clear, impactful outputs. The Project Manager – Insights is responsible for overseeing the end-to-end delivery of research projects, ensuring timelines and quality standards. This role coordinates across internal teams and stakeholders to manage multiple concurrent projects, streamline workflows, and drive execution. The ideal candidate combines strong organizational and communication skills with an ability to translate complex project requirements into efficient delivery. This is a hybrid position out of our Mumbai OR Pune office What You’ll Do : Manage end-to-end delivery of research and insights projects, ensuring timelines and quality standards are met Manage a team of Research Associates Coordinate across analysts, researchers, and stakeholders to execute project plans Define project scope, objectives, and deliverables in collaboration with internal teams Track project progress, manage risks, and proactively address bottlenecks Ensure consistency, accuracy, and quality of insights and deliverables Optimize workflows, processes, and tools to improve efficiency and scalability Support resource allocation and prioritize workload across multiple concurrent projects Maintain clear and consistent communication with stakeholders on timelines and outcomes What You Have : Bachelor’s degree from an accredited college/university (e.g., Business, Economics, Life Sciences, or related field) +4 years of experience in project management, consulting, research, or insights roles Experience managing multiple projects in a fast-paced, deadline-driven