Support Manager Jobs

About Clutch: We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca . About the role: We’re looking for a driven and relationship-focused Dealership Success Manager to support and grow Clutch’s wholesale portfolio. In this role, you’ll own a Portfolio of Accounts and be responsible for building strong client relationships, driving repeat sales, and expanding your portfolio through new account acquisition. You’ll play a key role in revenue growth by understanding your clients’ businesses, identifying opportunities, and executing consistent outreach across multiple channels. What you’ll do: Own the performance and growth of your portfolio of wholesale accounts – build strong relationships and actively leverage them to drive sales, increase bid activity, and maximize account value Source and onboard new dealer accounts - expand your portfolio by identifying, prospecting, and converting new business opportunities Drive account activity and auction participation (Eblock, Openlane etc.) across your portfolio by proactively generating dem

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM delivers proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of enterprise customers Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights Perform business reviews to align on user priorities, review payments performance met

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Role Overview Snowflake is looking for a Sr Field Marketing Manager to support our growth in the Commercial Segment across EMEA! As the dedicated field marketing partner to Snowflake's Commercial sales organisation, you'll support one of Snowflake's largest and fastest-growing businesses globally. The Commercial team works with some of EMEA's most exciting high-growth companies, from startups and digital-native businesses to established SMB organisations, and continues to expand into new customer segments and markets. In this role, you will be responsible for driving demand through field programs to accelerate pipeline growth, customer expansion, and revenue. You'll help shape Snowflake's go-to-market strategy across the region, partnering closely with Commercial leadership to identify growth opportunities, develop targeted marketing strategies, and execute integrated campaigns end-to-end. This is a strategic and highly execution-focused role well suited to a strategic marketer who enjoys taking ideas from concept to launch, operating independently, and seeing programs translate into pipeline and revenue. What You'll Do Own and execute the Commercial Field Marketing strategy , developing integrated marketing programs that drive awareness, pipeline generation, and customer e

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a driven Sales Enablement Manager to support our growing sales function in Japan. This role will help shape and scale regional enablement strategy and roadmap, partnering closely with Japan Sales leadership and cross-functional stakeholders to identify market-specific needs and deliver impactful programs. You’ll adapt global onboarding and enablement initiatives for Japan, ensuring they reflect local buyer expectations, sales motions, and cultural nuance. You’ll build practical tools and content that improve seller productivity, strengthen pipeline generation and deal progression, and drive consistent execution across the region. This is a full-time hybrid role based out of our Japan hub. What you’ll do at Figma: Partner closely with Global Sales Enablement and Japan Sales Leadership to design, build, and execute enablement programs for Japan Diagnose where reps and managers need the most support across pipeline generation, deal progression, and deal execution Adapt and regionalize global programs, content, and frameworks for the Japan market, balancing consistency with local relevance Build repeatable sales motions, processes, playbooks, and manager-facing tools that help the field execute more effectively Produce, curate, and maintain enablement content and assets that reflect regional priorities and market nuance Program manage ongoing sales trainings and enablement initiatives across Japan Facilitate effective in-person and virtual training sessions, workshops, and deal-ba

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is hiring an experienced, talented and energetic Global Equity Program Manager to support Lyft’s global equity function. This role will support execution, rapid international expansion, management of increasing transaction volume, and building critical infrastructure for our global equity programs. The successful candidate will play a key role in driving the long term strategy and rolling out world class equity programs developed for precision and ease of execution. You will partner cross functionally on the design and delivery of ongoing programs, including compliance, tax, mobility, and employee education. The successful candidate will be an entrepreneurial and resourceful self-starter, comfortable working in a fast-paced and dynamic environment and excellent at building strong relationships. You will report to the Director, Global Equity Programs in our Legal organization. Responsibilities: Support administration ofLyft’s global equity programs including processing all awards, grants, exercises, cancellations and the issuance of all new grants in the US and in foreign jurisdictions, including managing RSUs, PSUs, ESPP, capital markets transactions and other equity programs. Continue to drive system automation on the Schwab Equiview platform across Workday and ADP. Develop and deliver world class employee education programs for new and continuing employees with a focus on mechanics and overall financial wellness. Support all aspects of SOX compliance and continuously work to build efficiencies around execution and documentation of key controls. Engage with senior leadership from the legal, fina

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is hiring an experienced, talented and energetic Global Equity Program Manager to support Lyft’s global equity function. This role will support execution, rapid international expansion, management of increasing transaction volume, and building critical infrastructure for our global equity programs. The successful candidate will play a key role in driving the long term strategy and rolling out world class equity programs developed for precision and ease of execution. You will partner cross functionally on the design and delivery of ongoing programs, including compliance, tax, mobility, and employee education. The successful candidate will be an entrepreneurial and resourceful self-starter, comfortable working in a fast-paced and dynamic environment and excellent at building strong relationships. You will report to the Director, Global Equity Programs in our Legal organization. Responsibilities: Support administration of Lyft’s global equity programs including processing all awards, grants, exercises, cancellations and the issuance of all new grants in the US and in foreign jurisdictions, including managing RSUs, PSUs, ESPP, capital markets transactions and other equity programs. Continue to drive system automation on the Schwab Equiview platform across Workday and ADP. Develop and deliver world class employee education programs for new and continuing employees with a focus on mechanics and overall financial wellness. Support all aspects of SOX compliance and continuously work to build efficiencies around execution and documentation of key controls. Engage with senior leadership from the legal, fin

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . Job Description: We are hiring an Information Security Manager to support our IT operations and protect our corporate digital assets by developing and implementing security policies, overseeing security systems and leading incident response. In this role, you’ll work at the intersection of IT infrastructure and cloud application including AI-driven product development. You’ll be responsible for security policy management, risk register maintenance and business continuity planning and operations. You will also partner with internal stakeholders and external parties for privacy and security audits and certifications.. This is a highly collaborative role that involves excellent collaboration skills with internal and external parties to manage and uplevel Simpplr’s security posture and continue Simpplr’s demonstrated security leadership position. Key Responsibilities: Develop, implement, and maintain security policies, procedures, and guidelines to protect information assets and to ensure compliance. Assess system vulnerabilities, identify security risks, and implement risk mitigation strategies. Ensure that the risk register is kept up to date. Ensure that all IT systems are up to date with required patches and configuration and require

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Alliances and Channels team drives growth by building and scaling go-to-market (GTM) partnerships with world-class professional services firms, including global systems integrators (GSIs) and consultancies, alongside strategic technology leaders like AWS, Salesforce, and Adobe. Our mission is to provide users with a comprehensive ecosystem of technology and industry expertise, ensuring Stripe and our partners build high-growth, mutually beneficial businesses. We bridge the gap between Stripe’s platform and the specialized solutions our users need to scale globally. What you’ll do As the Global Lead for Deloitte and PwC, you will drive the success of Stripe’s global alliance with these GSI’s by setting global strategy and enabling strong local execution of joint go-to-market and co-sell motions across all active regions. You will own the business plan, driving mutual revenue growth and strategic alignment across the GSI’s Payments, Industry, and AI practices. You will partner with Partner Development Managers and Partner Sales Managers globally to generate net-new demand, expand the partnership, and support Partner Development Manager activities across priority GEO’s. In this highly visible, fast-paced role, you will advance our strategic relationship through joint sales execution, solution development, and delivery alignment while maintaining a global view of partner performance and accelerating partner-driven revenue across Stripe’s sal

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities • Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe's enterprise customers • Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction • Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights • Perform business reviews to align on user priorities,

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We are seeking a Senior Analyst, Business Compliance to support Pharmacy Benefit Manager (PBM) licensing and regulatory reporting activities. In this role, you will help ensure compliance with state and regulatory requirements, manage licensing filings, conduct research, and support business partners across the organization. The ideal candidate has hands-on experience with PBM licensing and reporting, strong organizational skills, and the ability to manage multiple deadlines in a fast-paced environment. Key Responsibilities Manage PBM licensing and regulatory reporting activities. Coordinate and submit regulatory filings through SERFF, NIPR, and state filing portals. Monitor compliance requirements and help ensure adherence to applicable regulations. Research regulatory and legal issues and provide recommendations to stakeholders. Maintain accurate records and documentation for licensing and compliance activities. Support audits, monitoring activities, and internal compliance initiatives. Communicate with regulators as needed regarding filings and compliance matters. Partner with cross-functional teams to provide timely compliance guidance. Manage multiple projects and regulatory deadlines simultaneously. Required Qualifications 2+ years of PBM licensing, reg

Sr. Speaker Programs Manager Reports To: Associate Director, Speaker Programs Department: Corporate Marketing Location: Remote Position Summary Natera is seeking a detail-oriented and highly organized Sr. Speaker Programs Manager to support day to day operations within the Speakers Program Office. Reporting to the Associate Director, Speaker Programs, the Sr. Speaker Programs Manager will serve as a primary operational resource for field representatives, speaker faculty, and cross-functional partners. This role will support speaker program operations:including nomination, contracting, compliance, honorarium and expense processing, and payment. The ideal candidate brings prior experience in speaker bureau execution, HCP engagement, or commercial operations supporting diagnostics, biotechnology, pharmaceutical, or medical device organizations, and thrives in a high-volume, detail-driven environment. Key Responsibilities Operations & Compliance Manage speaker programs operations for assigned business unit(s), ensuring consistency, compliance, and operational rigor at every stage. Maintain accurate program records, documentation, and audit-ready files in accordance with company SOPs and regulatory requirements. Proactively identify gaps or risks in program workflows and escalate issues to the Associate Director in a timely manner. Serve as the go-to operational resource for all speaker program activity, providing real-time status visibility to internal stakeholders. Act as the primary liaison between Area Marketing Managers (AMMs) and the Compliance team, managing escalation communications on program-related issues. Track open compliance issues and escalations through to resolution, maintaining complete documentation of all communications and outcomes. Support audit readiness by ensuring all speaker program files are complete, accurate, and organized per compliance and Legal requirements. Stakeholder Management Act as the primary point of contact for fie

A Career with Point72’s Operations Team Point72’s Operations team supports all operational aspects of trade processing, reconciliation, financing, and reporting firmwide for all products, including equities, derivatives, bonds, foreign exchange and futures, and digital assets across global markets. The team provides opportunities to build deep operational expertise and broad exposure across the firm, supporting internal mobility and long-term career development. What you’ll do Confirm daily trade activity and manage exceptions across bonds, repos, interest rate swaps, loans, credit, FX, futures, options, and other over-the-counter derivatives Manage verification and reconciliation of all positions to prime brokers, futures commission merchants, and trading counterparties Partner with portfolio managers, traders, external trading counterparties, prime brokers, and futures commission merchants to resolve trade-related issues promptly Help monitor and reduce foreign currency exposure through the execution of FX transactions Respond to ad hoc inquiries from internal and external clients with accurate analysis and clear follow-through Participate in onboarding new portfolio manager teams Support account setup, platform training, and third-party connectivity during onboarding Identify automation, efficiency, and control opportunities to improve daily trade support processes What’s required Undergraduate degree in accounting, business, economics, mathematics, or a related field Knowledge of fixed income and derivatives products with experience in swaps and broadly syndicated loans Experience with ClearPar for broadly syndicated loan trade affirmation Superior problem-solving and analytical skills Strong work ethic, self-motivation, and confidence Ability to work independently with a high attention to detail and a focus on deliverables that meet best-in-class standards Strong communication and interpersonal skills Ability to multitask and adapt to a changing e

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. We are seeking a highly motivated Payroll Specialist / Payroll Manager - Europe and Africa to join us on a full-time basis. This role is integral to ensuring accurate, compliant, and timely payroll operations across multiple regions, including the United Kingdom, Germany, South Africa, Kenya, and Namibia . As a key member of the HR function, the Payroll Specialist will manage end-to-end payroll processing, maintain and analyze confidential payroll data, and serve as a primary payroll resource for employees across the EMEA region. Working closely with the Payroll Manager, HR, Finance, Country Managers, HRIS teams, and external payroll providers, you will ensure payroll accuracy, compliance with country-specific regulations, and an excellent employee experience. As our Payroll Specialist / Payroll Manager - Europe and Africa, you will be required to: Payroll Operations Manage end-to-end monthly payroll processing across the UK, Germany, South Africa, Kenya, and Namibia. Review and prepare multi-country payrolls for salaried and hourly employees in accordance with local legislation and company policies. Support the Payroll Manager with broader global payroll operations and process improvements. Ensure timely and accurate payroll execution, validations, reconciliations, and reporting activities. Maintain payroll records, employee data, and payroll system integrity. UK Payroll Compliance Ensure compliance with HMRC regulations and UK payroll legislation. Process PAYE, National Insurance Contributions (NIC), student loan deductions, and statutory payments. Support year-end payroll activities including P60s, P11Ds, P45s, and payroll reconciliations. Liaise with HMRC and external payroll providers as required. EMEA Payroll

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Role Trust and Safety focuses on proactively managing risks in the EMEA region. The team also makes sure that safety incidents are managed quickly, effectively and empathetically. It is a key priority for us that everyone can feel safe while using Wolt - be it for ordering, delivering, or selling goods. Managing Safety risks is key to protecting our platform users (couriers, customers, merchants), and doing so with transparency and fairness is key to building trust with them. We are looking for a Safety Insights & Improvement Manager to support our Global Manager of Personal and Road Safety to scale our strategy and initiatives globally. In this role, you will support the development and execution of safety initiatives that increase safety for all of Wolt's platform users, while building trust through transparent and effective safety practices. You will operate across both strategy and execution—owning key operational programs, identifying risks, and driving continuous improvement in our safety controls. What You’ll Be Doing Analyzing market-level safety trends and incident data, identifying key risk areas, and translating insights into actionable improvements Designing and implementing targeted safety initiatives to reduce incidents

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role Block is looking for a Senior Technical Account Manager to support our Cash App Pay and Afterpay merchants across North America. This team keeps merchants healthy and growing through post-sales technical partnership that protects performance, surfaces opportunity, and drives commercial outcomes. You will serve as a trusted technical partner to our largest merchants, sitting at the intersection of product, engineering, solutions engineering, GTM, and merchant success. You will combine deep product and technical expertise with commercial acumen to proactively enable merchants - not just resolve issues - ensuring they are healthy, growing, and fully leveraging Cash App Pay and Afterpay capabilities. This is a hands-on technical role. You will use HTML, CSS, and JavaScript to analyze and creatively solve integration issues on merchant websites and in-store terminals, while partnering cross-functionally to support feature and product adoption at scale. You will translate merchant business needs into technical solutions that deliver measurable commercial outcomes. In this