Support Manager Jobs

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role Block is looking for a Senior Technical Account Manager to support our Cash App Pay and Afterpay merchants across North America. This team keeps merchants healthy and growing through post-sales technical partnership that protects performance, surfaces opportunity, and drives commercial outcomes. You will serve as a trusted technical partner to our largest merchants, sitting at the intersection of product, engineering, solutions engineering, GTM, and merchant success. You will combine deep product and technical expertise with commercial acumen to proactively enable merchants - not just resolve issues - ensuring they are healthy, growing, and fully leveraging Cash App Pay and Afterpay capabilities. This is a hands-on technical role. You will use HTML, CSS, and JavaScript to analyze and creatively solve integration issues on merchant websites and in-store terminals, while partnering cross-functionally to support feature and product adoption at scale. You will translate merchant business needs into technical solutions that deliver measurable commercial outcomes. In this

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities • Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe's enterprise customers • Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction • Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights • Perform business reviews to align on user priorities,

CSQ227R265 The Sr. Engagement Manager delivers measurable impact for our Public Sector customers as well as at the Business Unit (BU) or Regional team level in the Forward Deployed Engineering organization. You will own and independently scope multi-quarter, highly complex initiatives to solve problems with no clear precedent, operating with high autonomy in high-stakes environments. The impact you will have: Regional Impact: Drive excellence at the BU/Region level, contributing to team-level booking targets and consumption goals. Complex Problem Solving: Navigate complex regional, regulatory, or market-specific complexities across multiple countries. Mentorship: Coach and support junior Engagement Managers, acting as a go-to resource for peers on complex projects. Sales Strategy: Shape account strategy to align with client goals and lead the sales of complex Professional Services & Training (PS&T) offerings. Strategic Relationships: Establish and maintain strategic relationships with senior customer stakeholders across multiple engagements. What we look for: 10+ years of leadership experience in Professional Services. Expert-level understanding of PS&T offerings and the ability to customize solutions for complex environments. Proficient thought leadership, increasingly viewed as an external expert in the industry. Participate in the hiring process to attract top-tier talent. Expertise in Databricks architecture, ecosystem, and strategic account planning. Ability to travel up to 25-50% as required. Active high-level clearance Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experien

AI at Zapier At Zapier , we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently . Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process , including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job posted: 8/28/2026 Location: Remote Canada, Central & South America- Pacific Time (PST) working hours required Hi there! Zapier’s mission is to make automation work for everyone, helping people eliminate repetitive work and focus on what matters most. We’re looking for a Senior Technical Account Manager to support our Enterprise customers on the post-sale team. You’ll serve as a named senior technical partner to builders, technical leaders, and executives, helping them turn important business problems into reliable, well-designed automations. You’ll join a growing team of four Sr TAMs reporting to a Senior Manager. Customer portfolios vary by program, account size, technical complexity, and level of engagement. Customers typically receive an average allocation of approximately six dedicated TAM hours, which you’ll use for architecture, hands-on building, technical enablement, and proactive account planning. You’ll design architectures, build and improve workflows, solve complex technical problems, and strengthen the resilience of customers’ automation systems. In partnership with Customer Success, you’ll connect this work to adoption, customer value, retention, and growth. You’ll also represent the customer internally, giving Product and Engineering clear insight into product gaps, critical bugs, and opportunities to improve the Enterprise experience. Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier Things You’ll Do Design, build, an

About the Team OpenAI is helping build the infrastructure that powers the next generation of artificial intelligence. Through Stargate, we are developing and operating large-scale AI compute campuses that require world-class execution across data center design, construction, commissioning, and operations. The Infrastructure Operations team is responsible for bringing AI infrastructure online and ensuring it operates reliably at scale. We partner closely with hardware, network, deployment, construction, and operations teams to deliver mission-critical environments capable of supporting frontier AI workloads. As our footprint expands, operational excellence becomes increasingly important to ensuring safe, reliable, and efficient campus operations. About the Role We are seeking a Critical Facilities Manager to support the commissioning, operational readiness, and long-term operation of next-generation AI data center campuses. This role sits at the intersection of construction, commissioning, hardware deployment, and facilities operations. You will be responsible for ensuring mission-critical infrastructure is prepared to support hardware deployment, transitioned successfully into production operations, and maintained to the highest standards of reliability and availability. You will lead day-to-day operational execution across electrical, mechanical, controls, and supporting infrastructure systems while partnering closely with commissioning teams, site operators, vendors, and engineering organizations. This role requires a strong blend of technical depth, operational leadership, and cross-functional execution. Key Responsibilities Lead day-to-day operations of mission-critical facility infrastructure across AI compute campuses. Own operational readiness activities supporting new campus deployments and infrastructure expansion. Partner with commissioning teams to transition facilities from construction and startup into steady-state operations. Develop, implement, and co

MKTQ227R16 Databricks is building a new generation of native applications built on the Databricks Platform that help customers unlock value from their data faster. Lakewatch is the first of these apps, giving cybersecurity, governance, and risk teams an open, agentic Security Lakehouse that unifies security, IT, and business data into a single, governed environment for AI-powered detection, investigation, and response. We are looking for a Sr. Product Marketing Manager to support the marketing strategy for these emerging applications to support Lakewatch in its next phase of growth. In this role, you will shape and execute the go-to-market strategy and tactics for Lakewatch and other applications in the Agentic Apps portfolio, collaborating closely with demand generation, sales, partners, external agencies and contractors, and the broader Databricks marketing organization to drive awareness, adoption, and expansion for this first-of-its-kind motion at Databricks. This role sits within the product marketing organization and works cross-functionally with demand generation, product, sales, and alliances. The impact you will have: Hit or exceed Lakewatch and Agentic Apps pipeline and revenue goals by shaping and executing the GTM strategy that drives new logo acquisition and expansion within existing Databricks customers, with clear targets for sourced and influenced pipeline, ARR, and product adoption over the first 12–24 months. Execute content and field marketing activities across Agentic Apps by building and deploying scalable marketing programs that increase awareness, improve perception, and drive demand for Databricks Agentic Apps, with an emphasis on decision makers and senior executives in the line of business domain areas. Increase Lakewatch and Agentic Apps adoption and usage across priority customer segments by co-creating a compelling narrative and positioning that differentiates Databricks in its various application spaces with an emphasis on cyberse

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London or Remote (UK) | 💰 £94,700 - £111,400 ➕ incentive awards tied to your performance | Benefits | Hear from the team ⭐ About the role We're looking for a hands-on, detail-oriented and proactive Operational Tax Senior Manager to support the Tax team at Monzo, and our wider Finance and Product teams. You'll be joining our Tax Team and will be leading on all taxes that touch our customers and their tax reporting, across the UK and Europe. You’ll report into our Tax Governance Lead. This role covers all taxes that relate to customer liabilities or customer tax reporting. These are a core part of product design: we make sure we comply with our own obligations, and we make it as easy as possible for customers to comply with theirs. As we launch new products and enter new markets, this is a key area of our tax strategy, and this role gives you the exciting opportunity to own it and work closely with diverse teams across the business. 🔑 You’ll play a key role by… Owning operational tax: Be Monzo’s subject matter expert on operational tax, advising the business and making sure we meet our obligations as we grow and

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the first point of contact for our Technical Support team, the Customer Services Specialist will orchestrate the flow of inbound inquiries to ensure our global customers receive immediate, world-class assistance. You will bridge the gap between complex technical issues and rapid resolution by strategically routing requests and managing the lifecycle of support tickets. By collaborating closely with Support Engineers and Managers, you ensure that every Everpure customer feels heard and supported during critical moments. WHAT YOU’LL DO Orchestrate Incident Flow: Direct all incoming support requests across phone, email, and the Everpure portal to the appropriate engineers, ensuring high-priority issues are addressed immediately to minimize customer downtime. Manage Lifecycle Communications: Drive customer satisfaction by providing proactive status updates on open tickets, ensuring transparency and setting clear expectations for resolution timelines. Monitor Service Health: Audit the support queue by severity and priority to ensure no case falls behind, escalating critical or aging issues to Support Leadership to maintain our stringent Service Level Agreements (SLAs). Drive Operational Intelligence: Perform targeted statistical analysis on recurring support trends to help the engineering team identify root causes and improve the long-term stability of the Everpure Platform. WHAT YOU BRING Experience: A

Scale AI is seeking a highly skilled Executive Assistant based in Washington, DC to support the General Manager and VP of Engineering of Public Sector in their day to day role, plus ad-hoc support to the Public Sector LT team. This role is crucial in ensuring smooth operations and effective communication both internally and externally. This person will quickly learn each executive's working style and preferences, act autonomously or with little direction, and respond quickly when priorities change. What You’ll Do Manage complex calendars and schedules for the team, including coordinating meetings, track travel and manage requests, and prioritizing commitments with team members Book travel including flights, accommodation and transportation Manage bookings for client meals, events, and similar requests Act as a primary point of contact for internal and external stakeholders, including clients, partners, and government ministries Building strong relationships with key EAs and Chiefs of Staff of priority customers Handle high-level administrative tasks such as email management, expenses, document preparation and team administration Coordinate and plan internal team events, off-site meetings, and company initiatives Manage any high priority / VIP meetings, guest visits, etc. Plan and run team social events, keeping the events varied and within set budgets Manage confidential information with utmost discretion and professionalism Qualifications 7+ years of experience as an executive assistant in a fast-paced environment, preferably in the tech or AI industry Exceptional organizational and time-management skills Strong communication skills, both written and spoken Proficiency in office productivity tools and ability to learn new software quickly Experience in building and managing relationships with high-level external stakeholders, including government officials Ability to work flexibly and adapt to changing priorities with multiple stakeholders involved Comp

Work Flexibility: Onsite Schedule: Monday – Friday 6:00am - 2:30pm, OT as needed What you will do: In this role, you will support the Materials Manager in coordinating daily material operations on the production floor, ensuring accurate material flow, inventory integrity, and timely delivery of components to support production schedules and operational needs. This role focuses on maintaining efficient material movement, supporting quality standards, and enabling production teams to meet safety, delivery, and cost objectives. Coordinate material availability, staging, and delivery to support uninterrupted production and minimize production downtime. Promote inventory accuracy by supporting material movements, ERP transactions, and work order processes (backflushing, transfers, scrap, and completions). Assist in identifying and resolving inventory discrepancies through root cause analysis while supporting cycle counts, physical inventories, and audit activities. Leverage material usage trends and production demand insights to help optimize stocking strategies and align inventory levels with production plans. Reinforce proper material handling, storage practices, FIFO practices, and compliance with GMP, GDP, and traceability requirements. Serve as a cross-functional point of coordination between materials, production, planning, warehouse, and quality teams to ensure alignment and material readiness. Support the training and development of the Materials team, fostering accountability, accuracy, and continuous improvement. Contribute to process improvement and Lean initiatives to enhance material flow, reduce inventory levels, improve space utilization, and enhance line-side efficiency. What you need: Required Qualifications: High School Diploma

Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: The Associate Services Architect is a content-focused role responsible for creating, updating, and maintaining technical content for the Professional Services Portfolio. This role blends technical aptitude with content development and communication skills, working under the mentorship of a Senior Services Architect or Manager to design, draft, and update consulting service offerings, training content, and enablement material. This position is specifically scoped around portfolio maintenance: keeping existing courses, labs, and collateral current as products evolve, and absorbing update-tier and Tier-1 support work so that Senior Services Architects can focus their time on strategic development and net-new offerings. The role receives structured intake and mentoring support from their manager and works closely with the broader Services Architecture team. Your Opportunity: Content Creation & Maintenance: Content Updates: Design, draft, and update consulting service offerings, enablement content, educational material, and technical presentations for webinars and events. Mainten

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Overview : As a PDE CEM Engineering Assistant, you will work in a dynamic team environment at Micron Technologies in our leading back-end technology fabrication facility located in Sanand, Gujarat. As an Engineering Assistant specializing in Office Engineering and Administration, you will provide essential administrative, coordination, and technical support to the engineering department. You will serve as a key liaison between engineering teams and other departments, ensuring smooth day-to-day operations, proper documentation management, and efficient communication across the organization. This role is ideal for candidates who are organized, detail-oriented, and possess a foundational understanding of engineering processes and office administration. Primary Responsibilities: Administrative Support Provide day-to-day administrative support to engineering managers, senior engineers, and department heads Manage and maintain engineering calendars, meeting schedules, and travel arrangements <

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Account Management - Commercial Issuers Our mission at Mastercard is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions simple, safe, and smart. Our solutions help individuals, financial institutions, governments, and businesses function. We are looking for a VP Commercial Account Manager to support the North America business of one of Mastercard's largest and most complex commercial issuers. This team is responsible for partnering closely with a variety of internal stakeholders including sales, product and finance to support the client's growth objective. About The Role • Own and lead Mastercard’s relationship with the assigned account, serving as a trusted advisor to senior client leadership on portfolio growth, economics, and long-term strategy • Identify, shape, and execute strategic initiatives that drive measurable growth in spend, acquisition, and engagement across cobranded portfolios • Maintain an up-to-date expert-level knowledge on both Mastercard’s and your customers’ businesses and industries. • Translate payment and customer data into actionable insights that inform client decision-making and unlock growth opportunities • Build relationships and trust throughout both Mastercard and customer organiz

Become a part of our caring community Humana Gold Plus Integrated is seeking a Senior Care Coordinator to evaluate member's needs and requirements to achieve and maintain an optimal wellness state by guiding members/families toward resources appropriate for their care and wellbeing. The Senior Care Coordinator work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Care Coordinator (SCC) will provide support to their manager by precepting, coaching, and mentoring team members. The SCC will assist in providing guidance, support, and development of processes utilized by the team as well as create supports and maintain a positive work environment. They will provide field work support to the team as needed and will monitor field work visits completed by team members. They will escalate issues to their manager as needed and support team management as requested. The Senior Care Coordinator Primary Roles & Responsibilities include: Provides coverage for Care Coordinator (CC) 1 and 2 and be able to document in the clinical system. Mentors and supports the team, as well as training initiatives. Provides daily reports to the Care Coordinators regarding outstanding cases and will review daily compliance dashboards. Supports audit initiatives and support any internal and external auditing processes for the team. Completes field work support and review reports. Supports new hire onboarding including but not limited to precepting and case audits. Coordinates services, monitors, and evaluates the case management plan against the member's personal goals. Ensures the patient is progressing towards desired outcomes by continuously monitoring patient care through use of assessment, data, conversatio

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Paid Media Analyst to join our Growth Marketing Team in our Marketing department. This individual will report into our Paid Media Manager and support the execution, optimization, and reporting of multi-channel paid media campaigns across search, shopping, social, video, and retargeting platforms. Working closely with partners across Marketing, Analytics, and Creative, this role will leverage data analysis and structured testing to improve campaign performance, increase efficiency, and help ensure our marketing investments deliver measurable business impact. If you’re passionate about digital marketing, enjoy digging into data to uncover opportunities, and are excited to optimize campaigns that drive profitable growth, we’d love to hear from you! This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open. Role Type: Full-Time, Exempt Location: Remote Schedule: Monday through F