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Support Manager Jobs

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Explore current support manager jobs. Use filters to narrow by work mode, employment type, experience and date posted.

M
26 days ago

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Data Scientist Overview: Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. The Cyber and Intelligence Solutions team is responsible for innovation, development and management of our products and services to address evolving risk and security needs for all of Mastercard’s customers across the world including Banks, Merchants, Fintechs and of course consumers. The Lead Data Scientist will be a key contributor in helping Mastercard develop and deliver actionable insights and products to help issuers, acquirers and merchants reduce fraud. What will you do? -You will be a key player in helping Mastercard extract value from existing data sources in order to better understand, detect and prevent fraud. -Use your data science expertise and skills to analyze worldwide fraud data to gain insights regarding fraud. -Apply modeling techniques to identify and understand fraud to protect the MasterCard payment network. -Build and manage new fraud related products and services that will provide value to our customers and increase revenue. All about you: <br

pythonairecruitment
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S
26 days ago

Work Flexibility: Hybrid As a Senior Systems Business Architect within the EDT Service Delivery SAP department, you will play a key role in supporting Stryker’s business operations across multiple divisions. You’ll work independently to maintain and enhance SAP ERP solutions, understand evolving business needs, and develop solutions that support those requirements. In this role, you’ll also manage strategic partners, monitor Run KPIs, and ensure solutions remain aligned with business needs and organizational standards. You’ll be responsible for guiding solutions through design, development, enhancements, and deployment while ensuring solution integrity and a smooth implementation across Stryker sites. This is an opportunity to contribute to key strategic projects in a dynamic environment while collaborating with business and technology partners. The role also offers opportunities for professional growth and development based on your interests, motivation, and strengths. This hybrid role can be based out of our Kalamazoo, MI or Mahwah, NJ offices. What you will do Design solutions across process, data, and technology that meet business requirements, standards, and cost/delivery objectives. Partner with third-party logistics providers to implement and deploy high-quality solutions. Collaborate with functional teams to identify, manage, and resolve system issues, errors, and exceptions. Proactively monitor solutions during hypercare, working with stakeholders to accelerate issue resolution and minimize business impact. Build strong partnerships across commercial, distribution, trade compliance, transportation, finance, manufacturing, regulatory, and quality functions. Partner with IT teams to ensure compliance with regulatory, SOX, validation, change control, PMO, and documentation standards. <li

SAPaccountingfinance
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron's Global Supplier Quality organization is seeking a Controller Quality Principal Engineer to lead the quality strategy, qualification, and continuous improvement of storage and memory controller (ASIC/SoC) manufacturers supporting Micron's SSD, embedded, and storage solutions portfolio. This is a senior technical leadership role responsible for driving controller supplier quality performance from design qualification through mass production and field support The successful candidate will collaborate across functions with ASIC Development Team, Compose Engineering, Product Engineering, Dependability, Manufacturing, and Commodity Management, as well as directly with controller IC vendors, foundries, third party reliability labs and OSAT (outsourced assembly and test) partners, to ensure controller quality, reliability, and supply continuity meet Micron's standards. This role can be based in Taiwan, Hyderabad, or San Jose and will work extensively across time zones with global partners and suppliers! Develops, evaluates, revises, and applies technical quality assurance protocols/methods to inspect and test in-process raw materials, production equipment, and finished products. Ensures activities and items are in compliance with both company quality assurance standards and applicable government regulations. Performs analysis and identifies trends in the inspection of finished products, in-process materials and bulk raw materials, and recommends corrective actions when vital. Ensures that established manufacturing inspection, sampling and statisti

aisupply chainrecruitment
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron's Global Supplier Quality organization is seeking a Controller Quality Principal Engineer to lead the quality strategy, qualification, and continuous improvement of storage and memory controller (ASIC/SoC) manufacturers supporting Micron's SSD, embedded, and storage solutions portfolio. This is a senior technical leadership role responsible for driving controller supplier quality performance from design qualification through mass production and field support The successful candidate will collaborate across functions with ASIC Development Team, Compose Engineering, Product Engineering, Dependability, Manufacturing, and Commodity Management, as well as directly with controller IC vendors, foundries, third party reliability labs and OSAT (outsourced assembly and test) partners, to ensure controller quality, reliability, and supply continuity meet Micron's standards. This role can be based in Taiwan, Hyderabad, or San Jose and will work extensively across time zones with global partners and suppliers! Develops, evaluates, revises, and applies technical quality assurance protocols/methods to inspect and test in-process raw materials, production equipment, and finished products. Ensures activities and items are in compliance with both company quality assurance standards and applicable government regulations. Performs analysis and identifies trends in the inspection of finished products, in-process materials and bulk raw materials, and recommends corrective actions when vital. Ensures that established manufacturing inspection, sampling and statisti

aisupply chainrecruitment
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O
OpenAI
📍 Seattle• Full-time• Remote• $437K – $485K/yr
26 days ago

About the Team The Statsig team within OpenAI builds the experimentation, feature rollout, dynamic configuration, and analytics systems that help OpenAI ship products with speed, safety, and evidence. Our work sits on the critical path for how product, engineering, research, and go-to-market teams learn from real-world usage and make high-confidence decisions. Statsig began as an independent company focused on helping builders move faster through trustworthy experimentation and feature management. After Statsig joined OpenAI, the team began the next chapter: bringing that deep product expertise, customer intuition, and mature platform infrastructure into OpenAI as the experimentation and rollout platform for every product we ship. Today, we support teams across ChatGPT, Codex, model measurement, consumer experiences, business subscriptions, developer products, and the shared infrastructure that connects them. These teams rely on Statsig to safely introduce new capabilities, compare product and model behavior, measure impact, and roll changes forward or back with confidence. We are at a defining moment in the platform journey. OpenAI has the data, product surface area, and pace of innovation to learn faster than almost any organization in the world, but that potential only becomes real if teams can experiment responsibly, measure clearly, and roll out changes safely. We are evolving experimentation systems to help teams learn from product behavior and make better evidence-based decisions. Based out of OpenAI’s Bellevue office, we are a close-knit team that values in-person collaboration, urgency, craft, and impact. We build for other builders, and the best version of this team is one where every OpenAI product team can move faster because the experimentation and rollout layer is dependable, fast, and easy to use. About the Role We are looking for a Machine Learning Engineer to lead the technical direction for ML-powered experimentation and insights capabilities. You

REMOTEpythonmachine learningartificial intelligence
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B
Breeze
📍 United States• $110K – $140K/yr
26 days ago

At Breeze, we're building the AI-powered infrastructure layer for global commerce, making it radically simpler for businesses to sell, get paid, and operate across markets. We go far beyond traditional payment processing. Breeze combines global payments, AI, stablecoins, and a Merchant of Record-like model to take on the complexity businesses typically manage themselves, including compliance, risk, fraud, chargebacks, reconciliation, and customer support. Our goal is simple: let businesses focus on building and selling great products while Breeze handles the complexity behind getting paid. Backed by Sequoia Capital , Multicoin Capital , and The Chainsmokers , Breeze is a successful, rapidly growing, and exceptionally well-capitalized company. We have the runway to think long term while remaining early enough that every person joining today can have a meaningful impact on what we build. Overview Every merchant Breeze takes on creates an opportunity to grow and real financial exposure to manage. We’re hiring a Underwriter to own the decisions behind that growth: which merchants we support, on what terms, and how we protect Breeze from chargebacks, refunds, fraud, and merchant failure. You’ll own underwriting from application through ongoing monitoring, combining corporate credit analysis with sharp financial judgment to make high-impact decisions. This is a hands-on builder role with the autonomy to create the policies, scorecards, and processes that will shape how Breeze manages risk and scales globally. What You'll Do Underwrite new merchant applications: analyze financials, funding, runway/burn/unit economics; assess the business model's liability tail; make approve/decline/conditional decisions with a documented rationale Set reserves, holdbacks, volume caps and exposure limits Run portfolio re-reviews, adjust terms as merchant risk changes, maintain a watchlist/escalation path, track realized losses back into the framework Build and maintain underwriting policy,

aiExcelfinance
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GAQ427R220 Mission Databricks is seeking a senior finance leader based in Ireland to fulfill a dual-impact role: leading our global technical Revenue Assurance function supporting EMEA/APAC regions and serving as the foundational Country Lead for the newly established Databricks Ireland entity. This high-visibility role combines strategic technical accounting with operational leadership. You will manage a global revenue assurance team while personally establishing and executing key operational processes for Databricks in Ireland. You will serve as the core on-the-ground finance lead supporting intercompany execution, local contract fulfillment, and revenue assurance oversight to ensure seamless business operations across Ireland and the European Union. Impact you will have: Ireland Entity Leadership & Operational Compliance Local Entity Execution: Serve as the primary on-the-ground finance leader in Ireland, executing key intercompany agreement workflows required for DBRX Ireland operations. Contract & Order Oversight: Support local contract execution workflows on behalf of the entity, ensuring all EU customer order forms and cloud services agreements adhere to established commercial and legal guardrails. Intercompany & Revenue Operations Support: Oversee local revenue processes, including EU customer contracting, billing workflows, and payment collection oversight, coordinating closely with Global Order-to-Cash (OtC) and Treasury teams to ensure proper fund-remittance to Databricks, Inc. and compliance with intercompany remittance timelines. Fu nctional Governance: Partner with local and global Legal, Tax, and Treasury stakeholders to maintain local operational compliance, supporting VAT/GST processes (owned by Tax) and legal approvals (owned by Legal). Local Capability Expansion: Collaborate with cross-functional teams to support hiring and onboarding of additional staff in Ireland to build out long-term operational capabilities for the entity. G

sqlaiExcel
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A
Affirm
📍 United States• Remote
26 days ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Revenue Team: The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products. About the Role: Affirm is looking for an experienced Director of Sales to lead four Account Executives focused on signing platform partnerships, including ISVs and SaaS providers, that expand Affirm’s reach with SMB merchants. Reporting to the Senior Director, ISV Partnerships, you will shape our high-velocity sales motion, build executive relationships, lead complex commercial opportunities, and translate strategy into measurable business results. What You’ll Do: Lead, coach, and develop four Account Executives, creating clear accountability for performance while strengthening individual execution and team culture. Define and evolve Affirm’s ISV go-to-market strategy, including where we focus, how we cover the market, and how we win and scale ISV partnerships. Own outcomes from opportunity creation through signature, integration, launch, and early merchant activation. Hold cross-functional partners accountable to shared milestones and resolve escalations. Lead strategic platform opportunities and complex negotiations, building executive relationships, setting the narrative, surfacing risks early, and helping the team navigate multi-stakeholder deals. Bring rigor to prospecting, pipeline management, forecasting, and deal strategy to improve execution and accelerate growth. Represent th

REMOTEfinance
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Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Summary Join our team as a Security Officer, where you will play a crucial role in maintaining a safe and secure environment. You will be responsible for providing excellent customer service, controlling access, and ensuring the safety of the premises through vigilant patrols and incident response. Responsibilities Provide excellent customer service to all parties encountered while on duty. Assist with directions and general business information as needed. Control access for patrons, visitors, or vendors as required. Conduct patrols and stand post outside, observing and reporting suspicious activity. Conduct extensive patrols (up to 10 miles per day) to guard against theft and ensure safety. Respond to incidents, including emergencies, and record data for management review. Perform other duties as assigned to maintain security and order. Required Skills Valid driver's license . Clean driving record . Excellent communication and interpersonal skills. Ability to walk significant distances and stand for long periods. Attention to detail and strong observational skills. Ability to work independently and as part of a team. Pay and Benefits of Security Officers: Multiple positions&nbs

customer service
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RH
RVO Health
📍 United States• Remote
26 days ago

Healthcare is complex. We’re here to change that. RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone. Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other. AT A GLANCE The Optum Medical Weight Loss-Registered Dietitian will be responsible for supporting the health and wellness initiatives for employees enrolled in the Medical Weight Loss (MWL) program. This role will support the virtual MWL program by meeting with participants to educate on lifestyle and behavior modifications to improve overall health and wellness and support weight loss while providing a wealth of health care resources. When employees need advice on healthy habits, chronic condition management, and treatment, the virtual MWL Health Care Advisor will help employees in developing a personalized plan. This role will be responsible for collaboration with the greater medical team. Topics of coaching could also include stress management and exercise planning along with clinical support across a wide array of health topics and conditions. For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. This role will also include hosting and executing virtual events and activities that encourage healthy living. To encourage employee participation, this role will work closely with the MWL operations team to promote events that support the MWL program. Employee initiatives are a highly visible and strategic innovation initiative. With any innovation you can expect an environment that will continue to evolve on a regular and consistent basis. The desired candidate will have an interest in helping define new health and wellness processes and be flexib

W
26 days ago

Job Overview The Head of Administration leads workplace operations in our Prague studio , ensuring a safe, efficient and engaging environment for employees. The role will oversee facilities, suppliers, budgets and workplace projects, while leading and developing the administration team and driving continuous improvements to ensure our people and workplace environment support the company's goals. Reports to: Chief Locations Officer What will you do? Leads workplace operations and sets objectives for service quality, compliance, and cost control. Defines service expectations for Workplace Experience Specialists and allocates resources to align with Employee Experience priorities. Oversees facilities operations including building maintenance, repairs, and preventive maintenance to ensure safe and reliable workplaces. Manages workplace projects, events and modifications (design/planning, scheduling, and execution), including cost estimates for labor, materials, and equipment. Approves changes to processes and vendor arrangements that affect cost, service quality, and the ability to support Employee Experience programs Monitors spend, service quality, and vendor performance against agreed standards and supports resolution of complex or escalated cases. Develops and implements workplace policies and procedures, including space allocation/layout, facility expansion planning, and service standards. Leads vendor performance management (e.g., service reviews, corrective actions, escalation handling) and ensures consistent delivery. Participates actively in hiring, performance, and development decisions for the workplace team. What are we looking for? Demonstrable experience of owning the operational performance of a workplace/site, with the autonomy and judgement to make decisions on facilities, suppliers, budgets, employee experience and day-to-day operations. Proven people leadership experience, including managing, developing and motivating a small team, setting clea

G
26 days ago

We are seeking a detail-oriented PCB Layout Engineer to maintain electronic component libraries and develop printed circuit board layouts. This role works closely with electrical engineering, mechanical engineering, procurement, and NPI to ensure component data and PCB designs are accurate, consistent, and ready for production. This position is in Austin, Texas. Key Responsibilities Create, verify, and maintain schematic symbols, PCB footprints, and associated 3D models. Validate component pin assignments, dimensions, land patterns, and library attributes against manufacturer documentation. Maintain library naming conventions, revision control, and component approval processes. Develop PCB layouts from approved schematics, including component placement, routing, stackup coordination, and design rule setup. Collaborate with engineers to address electrical, mechanical, thermal, and manufacturing requirements. Run design rule checks, resolve layout issues, and participate in design reviews. Prepare fabrication and assembly deliverables, including Gerber or ODB++ files, drill files, drawings, and pick-and-place data. Coordinate with PCB fabricators and assembly suppliers to resolve manufacturing questions. Support engineering changes and maintain accurate release documentation. Work with procurement and engineering to identify obsolete components and evaluate suitable alternatives. Required Qualifications Experience with setting up PCB design and electronic component library management. Proficiency in Cadence Allegro/OrCAD. Ability to interpret schematics, component datasheets, and mechanical drawings. Working knowledge of PCB fabrication, assembly processes, and design for manufacturability. Familiarity with relevant IPC standards for PCB design and component land patterns. Strong attention to detail, documentation skills, and ability to manage competing priorities. Experience with multilayer, high-density, mixed-signal, and high-speed PCB designs. Familiarity w

procurement
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B
Brex
📍 New York• $270K – $335K/yr
26 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Legal at Brex The Legal team helps the company grow responsibly, advocating for Brex and for the thousands of growing businesses we serve. We provide strategic advice and guidance to all Brex teams, protect Brex, advise on risk, and represent the company externally, negotiating with partners and interacting with regulators. Reimagining the financial system in a highly regulated environment requires creativity and resourcefulness, and we welcome the challenge. Where you’ll work This role will be based in our New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! What you'll do Reporting to the General Counsel, you will lead Brex's Regulatory

aiaccountingfinance
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B
Brex
📍 San Francisco• $270K – $335K/yr
26 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Legal at Brex The Legal team helps the company grow responsibly, advocating for Brex and for the thousands of growing businesses we serve. We provide strategic advice and guidance to all Brex teams, protect Brex, advise on risk, and represent the company externally, negotiating with partners and interacting with regulators. Reimagining the financial system in a highly regulated environment requires creativity and resourcefulness, and we welcome the challenge. Where you’ll work This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! What you'll do Reporting to the General Counsel, you will lead Brex's Regulatory

aiaccountingfinance
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About the team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. OpenAI for Government (OAI4G) helps public-sector institutions understand, adopt, and deploy highly capable AI products in support of their missions. The team brings together Sales, Solutions, Partnerships, Technical Success, Legal, Security, Policy, Global Affairs, and other cross-functional partners to help governments use AI responsibly and effectively. As part of OAI4G’s International Public Sector team, you will help public institutions in the UK, Middle East (ME) and Latin America (LATAM) translate frontier AI into secure, compliant, mission-aligned outcomes. We work across varied procurement, regulatory, security, sovereignty, and commercial environments, while maintaining a consistent commitment to safety, reliability, and public benefit. About the role We are seeking a Global Account Director (GAD) to lead OpenAI’s public-sector work across the UK, ME and LATAM. You will build trusted relationships with government leaders, develop and execute account strategies, create and close complex opportunities, and help customers move from initial interest to successful adoption. This is a full-cycle, highly cross-functional sales role that combines technical understanding, strategic vision, partnership management, and value-driven execution. You will work with senior government, operational, technical, procurement, policy, and security stakeholders to identify high-impact AI use cases and translate them into credible commercial and deployment pathways across the OpenAI Platform API and Codex and ChatGPT Enterprise. You will also be an accountable customer leader after signature, working alongside specialist delivery and technical teams to keep customer outcomes, milestones, adoption, risks, and executive alignment on track. The role requires excellent judgement, executive presence, local fluency, and the ability to move between strategy, discovery, capture, pr

REMOTEartificial intelligenceaifinance
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