Support Operations Lead in Dublin

About the Role OpenAI is seeking a senior individual contributor to support revenue growth across EMEA by helping sales teams structure and close commercially sound deals. You will balance speed and responsiveness with pricing discipline, consistent processes, and appropriate financial and commercial controls. In this role, you will be the day-to-day Deal Operations partner for EMEA account teams, reviewing pricing, discounts, and commercial terms across new business, renewals, and expansions. You will guide sellers through deal requirements, evaluate non-standard requests, and coordinate the approvals needed to move opportunities through contracting and closure. You will also develop scalable workflows, guidance, and tools that improve deal turnaround times, documentation quality, and consistency across the region. This role partners closely with Sales, Finance, Legal, Pricing, and Revenue Operations, with Product and other teams engaged as needed, to resolve deal issues and support accurate execution from quote through contract and booking. In this role, you will: Serve as the primary Deal Operations contact for EMEA account teams, managing deal intake, prioritizing requests, and guiding sellers through pricing, review, and approval processes. Review quotes and proposed commercial terms, including discounts, payment schedules, contract duration, and customer commitments, for accuracy and alignment with pricing guidelines and commercial policies. Build financial analyses and deal models to assess revenue, margin, discount impact, and profitability, and explain the tradeoffs of proposed deal structures to decision-makers. Partner with Sales to structure deals that meet customer needs and OpenAI’s commercial objectives, recommending alternatives when proposed terms fall outside established guidelines. Coordinate deal reviews and required approvals across Finance, Legal, Pricing, and Revenue Operations. Prepare clear recommendations, document decisions, and escalate e

We’re looking for a Marketing Automation Manager to join our Marketing Tech & Automation Team. This is an individual contributor role focused on designing and building the automation, orchestration, integration, and AI-driven workflows across MongoDB’s marketing technology ecosystem. The ideal candidate will blend technical fluency with marketing automation expertise by connecting data, tools, and workflows to help marketers move faster, smarter, and with greater precision. You’ll work primarily with Workato, Claude, collaborating with the owners of platforms such as Marketo, Iterable, Splash, Intercom, Workfront, and Salesforce to optimize workflows and data processes within and across systems. A strong understanding of marketing processes, Martech, Integration & APIs, AI and automation will help you succeed in this role. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Main Responsibilities: Design, build, and maintain AI driven automations and integrations across marketing technologies to streamline workflows and bring operational efficiencies Partner with multiple stakeholders including regional marketing teams, marketing operations and marketing analytics to identify automation opportunities and remove process friction Translate marketing and campaign needs into automated, scalable system solutions, using Workato and related tools Collaborate with cross-functional teams, including IT, Marketing, Marketing Analytics, Engineering, and our Marketing Ops to ensure data integrity and alignment Monitor, troubleshoot, and optimize existing integrations for reliability and performance Create and maintain documentation, including automation playbooks and best practices Act as a subject matter expert and consultant within Marketing on process design and automation strategy Support governance, compliance, and change management related to system workflows and integrations Requirements: 5+ years of experience in

We’re looking for a Marketing Automation Manager to join our Marketing Tech & Automation Team. This is an individual contributor role focused on designing and building the automation, orchestration, integration, and AI-driven workflows across MongoDB’s marketing technology ecosystem. The ideal candidate will blend technical fluency with marketing automation expertise by connecting data, tools, and workflows to help marketers move faster, smarter, and with greater precision. You’ll work primarily with Workato, Claude, collaborating with the owners of platforms such as Marketo, Iterable, Splash, Intercom, Workfront, and Salesforce to optimize workflows and data processes within and across systems. A strong understanding of marketing processes, Martech, Integration & APIs, AI and automation will help you succeed in this role. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Main Responsibilities: Design, build, and maintain AI driven automations and integrations across marketing technologies to streamline workflows and bring operational efficiencies Partner with multiple stakeholders including regional marketing teams, marketing operations and marketing analytics to identify automation opportunities and remove process friction Translate marketing and campaign needs into automated, scalable system solutions, using Workato and related tools Collaborate with cross-functional teams, including IT, Marketing, Marketing Analytics, Engineering, and our Marketing Ops to ensure data integrity and alignment Monitor, troubleshoot, and optimize existing integrations for reliability and performance Create and maintain documentation, including automation playbooks and best practices Act as a subject matter expert and consultant within Marketing on process design and automation strategy Support governance, compliance, and change management related to system workflows and integrations Requirements: 5+ years of experience in

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Senior Technical Revenue Analyst you will be a critical part of the Company’s month-end close processes, reporting, and operational procedures. As a member of a growing finance team, the ideal candidate will be detail-oriented, a self-starter who can work independently, and meet deadlines in a fast paced environment. This role will report to the Manager, Technical Revenue Accounting. This is a full time role that can be held from our Dublin hub in a hybrid working environment. What you'll do at Figma: Engage with cross-functional departments to provide expert knowledge of ASC606 or IFRS 15 guidance for complex revenue contracts and transactions Close process involvement: contract review, posting journal entries, slide deck presentations. Maintain internal controls for revenue recognition and the quote to cash function Continuously improve business processes, and systems, and enhance documentation and controls Assist in the annual audit and quarterly reviews, including walkthroughs and the preparation of PBCs Assist in driving process improvements to continuously reduce the Accounting Close Cycle duration Support with ad-hoc projects and requests We’d love to hear if you have: 3+ years of combined experience in public accounting and corporate revenue accounting, preferably within a fast-paced SaaS environment Strong knowledge of ASC 606 with experience reviewing and interpreting contracts Advanced experience with ERP systems (e.g., NetSuite, Workday, Oracle) and strong Excel skil

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. What you need We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted. The ideal candidates should have strong technical experience in one (or more) of the following areas Systems administration Distributed systems Network Administration Database architecture and administration Application Architecture Data architecture and design Performance tuning and benchmarking Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl If you have an operations background, we prefer experience administering large-scale production environments, i

About the Team The Privacy Engineering team builds secure, reliable systems that help OpenAI meet its legal obligations while protecting user data. We partner closely with Legal and engineering teams across OpenAI to support lawful data access requests and other critical legal workflows. Our work turns complex, high-stakes processes into auditable and dependable technical systems with clear human oversight and strong privacy and security controls. About the Role We’re looking for a full-stack Software Engineer to build the internal tools and data pipelines that power lawful data access request workflows and Legal Operations. You will work across product and data systems to make authorized retrieval and case handling accurate, efficient, and auditable. This role is well suited to someone who enjoys translating ambiguous operational requirements into durable systems, cares deeply about sensitive-data handling, and wants to improve both technical reliability and the day-to-day experience of the people operating these workflows. In this role, you will: Design, build, and operate backend systems and workflow tooling for the full lifecycle of lawful data access requests, from intake and scoping through authorized retrieval, review, preparation, and audit. Build reliable data pipelines and interfaces across products and data stores so authorized teams can locate and handle the right records accurately and reproducibly. Implement least-privilege access, approval gates, provenance, audit trails, data minimization, and safe failure modes for sensitive workflows. Partner with Legal and Legal Operations to translate legal and operational requirements into clear technical designs and intuitive operator experiences. Identify responsible automation opportunities that reduce repetitive work while preserving human review, judgment, and accountability. Own production systems through testing, observability, incident response, documentation, and continuous reliability improvements. Hel

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our product platform in these markets. Specifically we are investing in a new team to support our customers in improving labour management. This is a key customer request and includes earned wage access, tip/gratuity management, and payroll tools. We are seeking a senior product manager to own this strategy and enable our customers to attract and retain employees in their restaurants. You will work closely with engineering, business development, operations, and marketing partners to deliver innovative, reliable, and scalable capabilities that help our customers with the most important but also complex part of their business. In this highly visible role, you will have a direct impact on how Toast serves customers in new markets A day in the life (Responsibilities) Champion field research & validation: Spend time with customers in all markets to learn opportunities to improve the experience both as a restaurant employee and as a restaurant managing labour. Form a perspective on build versus partner. Define, prioritize, and deliver a roadmap initiatives that improve the value proposition of Toast by supporting critical labour operational workflows Align Engineering, Security, Data, Research, Design, Care/Onboarding, and GTM partners to de-risk delivery and adoption of new features in the employee management space. Define and track key metrics and KPIs to measure ROI of roadmap initiatives and prioritize projects across markets. Define pricing, packaging, and go-to-market strategy with Product Marketing, Sales, and Operations; identify commercial models that fit restaurants of different sizes. What you'll need to thrive (Requirements) ~5+ years shipping compl

Job Requisition ID # 26WD101600 The People Services Senior HR Advisor plays a key role within our regional People Services Operations team, delivering Tier 2 employee lifecycle processes and a broad range of HR services. Working closely with cross-functional teams, including People Consulting, Benefits, Legal, Talent Acquisition, Data Insights, Health & Safety, and Diversity & Belonging, you will help deliver an exceptional employee experience while ensuring HR processes are efficient, compliant, and consistently applied. As a local subject matter expert, you will provide expertise across HR Operations, Benefits Coordination, HR Compliance, Programme and Project Support, and Process Improvement. You will contribute to the continuous enhancement of HR services, ensuring operational excellence, regulatory compliance, and effective service delivery. You will report directly to the EMEA People Services Manager. This is a hybrid role, offering a combination of home and office working. Main Responsibilities: Act as the primary point of contact for service requests and escalations routed from Tier 1 Deliver end-to-end employee onboarding and offboarding services Support the preparation and delivery of local employee communications Ensure the accuracy, reliability, and completeness of payroll inputs Manage benefits and

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Dublin office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have 5-10+ ye

Every sales play, program change, funding update, and PRM release we build across MongoDB's partner ecosystem only creates value if the people who need to use it actually know how. We're looking for a Head of Partner Enablement to own that translation layer — end to end. This is a dual mandate: enabling our external partners (SIs, ISVs, and cloud partners) to sell, deliver, and support MongoDB effectively, and enabling our own internal partner organization (Sales Plays & Offerings, Partner Programs, Cloud & Hyperscaler Programs, and everyone else in the ecosystem function) to stay current on products, programs, and the frequent changes that come out of a fast-moving partner strategy. You'll report to the VP of Partner Strategic Operations and build the enablement function into the connective tissue for the entire partner organization — the team every other partner-facing role in this org relies on to actually land their work with the people who need it, inside MongoDB and out. We are looking to speak to candidates who are based in Dublin or London for our hybrid working model. What You'll Do Own the enablement strategy — both audiences Define and own a single enablement strategy that explicitly covers two audiences: external partners (SIs, OEMs, Resellers, ISVs, cloud/hyperscaler partners) and MongoDB's own internal partner organization Build the operating model, governance, and content standards that keep both tracks coherent, current, and tied to the same underlying source of truth — rather than running as two disconnected efforts Prioritize enablement investment based on business impact: which sales plays, program changes, or PRM releases most urgently need enablement behind them Enable external partners Own partner onboarding, certification pathways (including MongoDB's SI Associate and SI Architect tracks), and ongoing training content that keeps partners current on MongoDB products, sales plays, and programs Partner with the Sales Plays & Offerings

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Dublin office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have 5-10+ ye

The Senior Site Reliability Engineer (SRE) is responsible for ensuring the reliability, availability, performance, and operability of production systems across our platforms, by applying software engineering practices to operations, with a focus on automation, observability, and incident response. Responsibilities: Own and improve the reliability, availability, and performance of production services in Google Cloud (GCP). Participate in incident management, including detection, triage, mitigation, escalation, and recovery. Use and improve incident workflows and tooling (e.g., ServiceNow) to ensure clear ownership and timely communication. Design, implement, and operate observability solutions including monitoring, logging, tracing, synthetics, and dashboards (e.g., Splunk Observability, OpenTelemetry ). Reduce operational toil through automation and engineering-led solutions, proactively introducing and driving SRE best practices. Support on-call rotations across multiple time zones, contributing to a sustainable 24/7 support model. Define, monitor, and report SLIs, SLOs, and error budgets for critical services. Drive and be accountable for best-in-class service availability through SRE principles, automation, and proactive reliability engineering. Essential skills and/or Certifications: Bachelor’s degree in Computer Science, Information Technology or related field Strong experience with cloud-native concepts and technologies, with a strong preference for Google Cloud Platform (GCP) and Kubernetes (GKE ). Proven experience with Site Reliability Engineering and production incident management , ideally using platforms such as ServiceNow. Experience with monitoring and observability tools, including metrics, logs, traces, and synthetics (e.g., Splunk Observability, OpenTelemetr

G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form. As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies Solve customer satisfaction issues following execution of the deal Actively negotiate deals directly with the customer as needed Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management Function as point of contact and subject matter expert for Sales on deal pricing matters Drive adherence to internal controls, protocols and business rules Who You Are: At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company Working knowledge of revenue recognition principles Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues Strong attention to detail Ability to multi-task Strong communication skills Ability to work in fast paced, high press

Process Technician (11-Month Contract) About the Opportunity We are currently hiring Process Technicians for our state-of-the-art manufacturing facility at Pfizer, Grange Castle. This is an 11-month contract position with CPL as the employer, with the role based onsite as part of the Pfizer team. This is an excellent opportunity to begin or grow your career within the biopharmaceutical industry, with comprehensive hands-on training, structured onboarding, and ongoing support from experienced team members . You will gain valuable technical exposure in a highly regulated and innovative manufacturing environment while contributing directly to life-changing medicines. About Pfizer Grange Castle The Pfizer Grange Castle facility comprises of 1.1 million square feet of buildings located on a 90-acre site. Our products are produced across a range of Technologies including large scale mammalian cell culture, protein purification, vaccines conjugation, pegylation and aseptic syringe-filling technologies. About the Role: You will be directly involved in the manufacturing of our products, ensuring that they meet all specifications for safety, potency, and efficacy. You will work within the guidelines of cGMP to ensure conformance with all regulatory requirements and site SOP’s, while assisting in the improvement of all current processes through our Continuous Improvement Program. Assist in maintaining a safety orientated culture, cGMP compliant work environment always. Perform initial troubleshooting of issues identified during routing operations. Assist with the investigation of operational deviations through Quality System, engaging with relevant functions as appropriate. Training and mentoring of colleagues. Provide input into the creation and maintenance of area SOPs and batch records. Use Lean tools as part o

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta authenticates, authorizes, and provisions millions of users a day. Internally, TDI Infrastructure Engineering runs the platforms that our own engineering and business teams build on — hosted on AWS, increasingly Kubernetes-native, and expanding fast to support AI-driven internal workflows. We're looking for a Senior SRE to help us evolve Site Reliability Engineering from a traditional operations model into a true Platform as a Service (PaaS) organization. As a Senior Site Reliability Engineer on our Dublin/EMEA team, you will build and operate the Kubernetes-based platform that hosts internal workflows across the business, with a growing focus on hosting AI-driven workflows reliably in production. You'll report to the Senior Manager, Site Reliability Engineering, and work closely with a Staff SRE and the rest of the Dublin team, as well as SRE peers in the US and India. What you'll be doing Building, operating, and improving our Kubernetes platform — cluster management, networking, security posture, and day-2 operations Developing self-service capabilities, golden paths, and automation that let internal teams onboard and operate workflows with less platform expertise required Supporting the platform's readiness to host AI-driven internal workflows reliably at scale Troubleshooting and resolving production issues, including participating in a follow-the-sun on-call rotation shared with SRE peers in the US and India, and driving postmortems for in