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Support Operations Lead in Dublin

270 active opportunities · Updated for October 2026

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Explore current support operations lead jobs in Dublin. Use filters to narrow by work mode, employment type, experience and date posted.

D&
4mo ago

The Senior Site Reliability Engineer (SRE) is responsible for ensuring the reliability, availability, performance, and operability of production systems across our platforms, by applying software engineering practices to operations, with a focus on automation, observability, and incident response. Responsibilities: Own and improve the reliability, availability, and performance of production services in Google Cloud (GCP). Participate in incident management, including detection, triage, mitigation, escalation, and recovery. Use and improve incident workflows and tooling (e.g., ServiceNow) to ensure clear ownership and timely communication. Design, implement, and operate observability solutions including monitoring, logging, tracing, synthetics, and dashboards (e.g., Splunk Observability, OpenTelemetry ). Reduce operational toil through automation and engineering-led solutions, proactively introducing and driving SRE best practices. Support on-call rotations across multiple time zones, contributing to a sustainable 24/7 support model. Define, monitor, and report SLIs, SLOs, and error budgets for critical services. Drive and be accountable for best-in-class service availability through SRE principles, automation, and proactive reliability engineering. Essential skills and/or Certifications: Bachelor’s degree in Computer Science, Information Technology or related field Strong experience with cloud-native concepts and technologies, with a strong preference for Google Cloud Platform (GCP) and Kubernetes (GKE ). Proven experience with Site Reliability Engineering and production incident management , ideally using platforms such as ServiceNow. Experience with monitoring and observability tools, including metrics, logs, traces, and synthetics (e.g., Splunk Observability, OpenTelemetr

pythongcpkubernetes
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Process Technician (11-Month Contract) About the Opportunity We are currently hiring Process Technicians for our state-of-the-art manufacturing facility at Pfizer, Grange Castle. This is an 11-month contract position with CPL as the employer, with the role based onsite as part of the Pfizer team. This is an excellent opportunity to begin or grow your career within the biopharmaceutical industry, with comprehensive hands-on training, structured onboarding, and ongoing support from experienced team members . You will gain valuable technical exposure in a highly regulated and innovative manufacturing environment while contributing directly to life-changing medicines. About Pfizer Grange Castle The Pfizer Grange Castle facility comprises of 1.1 million square feet of buildings located on a 90-acre site. Our products are produced across a range of Technologies including large scale mammalian cell culture, protein purification, vaccines conjugation, pegylation and aseptic syringe-filling technologies. About the Role: You will be directly involved in the manufacturing of our products, ensuring that they meet all specifications for safety, potency, and efficacy. You will work within the guidelines of cGMP to ensure conformance with all regulatory requirements and site SOP’s, while assisting in the improvement of all current processes through our Continuous Improvement Program. Assist in maintaining a safety orientated culture, cGMP compliant work environment always. Perform initial troubleshooting of issues identified during routing operations. Assist with the investigation of operational deviations through Quality System, engaging with relevant functions as appropriate. Training and mentoring of colleagues. Provide input into the creation and maintenance of area SOPs and batch records. Use Lean tools as part o

airecruitment
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O
Okta
📍 Dublin• €76K – €104.5K/yr
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta authenticates, authorizes, and provisions millions of users a day. Internally, TDI Infrastructure Engineering runs the platforms that our own engineering and business teams build on — hosted on AWS, increasingly Kubernetes-native, and expanding fast to support AI-driven internal workflows. We're looking for a Senior SRE to help us evolve Site Reliability Engineering from a traditional operations model into a true Platform as a Service (PaaS) organization. As a Senior Site Reliability Engineer on our Dublin/EMEA team, you will build and operate the Kubernetes-based platform that hosts internal workflows across the business, with a growing focus on hosting AI-driven workflows reliably in production. You'll report to the Senior Manager, Site Reliability Engineering, and work closely with a Staff SRE and the rest of the Dublin team, as well as SRE peers in the US and India. What you'll be doing Building, operating, and improving our Kubernetes platform — cluster management, networking, security posture, and day-2 operations Developing self-service capabilities, golden paths, and automation that let internal teams onboard and operate workflows with less platform expertise required Supporting the platform's readiness to host AI-driven internal workflows reliably at scale Troubleshooting and resolving production issues, including participating in a follow-the-sun on-call rotation shared with SRE peers in the US and India, and driving postmortems for in

awsazuregcp
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H
Harvey
📍 Dublin• Full-time• Remote
2mo ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We are looking for a Contracts Manager to join our legal team. You will interface with cross-functional teams including our procurement, go-to-market, deal operations and marketing teams to ensure fast and efficient execution of agreements. You will also focus on the efficient operation of the commercial team (including its contracts management system) and Harvey’s legal department. What You'll Do Generative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organizations. And this

REMOTEaiproject managementprocurement
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About the Role As a Staff Infrastructure Engineer on the Compute & Storage Platform team in Toast, you will design, build, and operate the foundational distributed systems powering the Toast platform as the company expands into further international markets and broadens its product offerings to encompass retail shopping. You will bridge the gap between core infrastructure and cutting-edge product development—building low-latency state and storage systems, scalable compute clusters, and high-throughput streaming pipelines. Your work will directly enable Toast product delivery across our Product Development Life Cycle (PDLC). For this role it is a requirement that you have at least 8+ years of industry experience. Key Responsibilities Online Databases and Storage: Architect, deploy, and manage low-latency, highly available storage solutions (RDS Postgres and Aurora Postgres; DynamoDB; OpenSearch; S3) to power applications across the Toast product ecosystem. High Availability & Realtime Performance: Ensure sub-second end-user latency, near-zero-downtime reliability, and high throughput across storage engines to support Toast's products across POS, phone, computer, drive-thru, and kiosk interfaces. Infrastructure for AI-Driven PDLC: Automate infrastructure provisioning and compute pipelines. Cost Optimization & Performance Engineering: Right-size compute/storage resources, implement auto-scaling policies, and manage AWS infrastructure costs without compromising platform reliability or latency SLAs. Required Qualifications 1. Core Infrastructure & Automation Cloud & Infrastructure as Code: Hands-on experience building and managing scalable cloud infrastructure on AWS using Infrastructure as Code (Terraform, CloudFormation, etc.). Software Development: Fluency in Python , Go , or a similar language for infrastructure automation, tooling, or backend development. 2. Storage & Compute Operations Databases: Deep experience operating and tuning en

pythonjavanode.js
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About the Role As a Senior Infrastructure Engineer on the Compute & Storage Platform team in Toast, you will design, build, and operate the foundational distributed systems powering the Toast platform as the company expands into further international markets and broadens its product offerings to encompass retail shopping. You will bridge the gap between core infrastructure and cutting-edge product development—building low-latency state and storage systems, scalable compute clusters, and high-throughput streaming pipelines. Your work will directly enable Toast product delivery across our Product Development Life Cycle (PDLC). For this role it is a requirement that you 5+ years of industry experience Key Responsibilities Online Databases and Storage: Architect, deploy, and manage low-latency, highly available storage solutions (RDS Postgres and Aurora Postgres; DynamoDB; OpenSearch; S3) to power applications across the Toast product ecosystem. High Availability & Realtime Performance: Ensure sub-second end-user latency, near-zero-downtime reliability, and high throughput across storage engines to support Toast's products across POS, phone, computer, drive-thru, and kiosk interfaces. Infrastructure for AI-Driven PDLC: Automate infrastructure provisioning and compute pipelines. Cost Optimization & Performance Engineering: Right-size compute/storage resources, implement auto-scaling policies, and manage AWS infrastructure costs without compromising platform reliability or latency SLAs. Required Qualifications 1. Core Infrastructure & Automation Cloud & Infrastructure as Code: Hands-on experience building and managing scalable cloud infrastructure on AWS using Infrastructure as Code (Terraform, CloudFormation, etc.). Software Development: Fluency in Python , Go , or a similar language for infrastructure automation, tooling, or backend development. 2. Storage & Compute Operations Databases: Deep experience operating and tuning enterprise

pythonjavanode.js
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M
Monzo
📍 Dublin• €92K – €116K/yr
1mo ago

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Dublin, Ireland | 💰 €92,000 - €116,000, Incentive Awards tied to your performance ➕ benefits | Hear from the team ✨ ⭐ Our Risk team We are looking for an Operational, Technology and Information Security Risk Senior Manager in the second line of defence to provide independent oversight, challenge and advisory support on the effectiveness of our operational, technology, resilience and information security risk management practices across the EU. You will be a key member of the second line risk management team and work closely with senior stakeholders across first line technology, information security and operational resilience, to ensure risks are proactively identified, assessed, monitored, and managed in line with Monzo's risk management framework and appetite. This role requires a proactive and strategic mindset, strong technology risk management expertise, and a deep understanding of operational resilience and digital banking operations. This role reports to the Director of Operational Risk, Monzo Europe. The role you are applying for is a Controlled Function within the meaning of the Central Bank Reform Act, 2010.

artificial intelligenceaiproject management
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Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion is seeking a Workplace Technology Operation contractor for our Dublin office. As part of our growing Workplace Technology Operations team, you'll be a resourceful, security-focused, and people-centered professional who will help us continue scaling and establish best-in-class support for our end users. The ideal candidate is expected to provide exceptional technical support, contribute to automation opportunities, and make a meaningful impact on our day-to-day workplace operations. This is a 12–18 month fixed-term role, with longer-term opportunities possible depending on business needs and performance. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. What You'll Achieve: End User & AV Support: Provide reliable onsite and remote technical support for Dublin/EMEA employees across hardware, software, connectivity, SaaS tools, conference room AV, and internal events, with clear communication and practical judgment. E

gitrestai
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S
28 days ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s People Systems team sits at the intersection of technology and human experience. We are internal consultants who turn ambiguity into scalable solutions. As part of the People Solutions organization, we partner with Corporate Technology, Finance, and the wider People team, including Talent and Total Rewards, to build a world-class employee experience. We are a strategy-first, quality-focused team that values technical rigor, adaptable problem-solving, and deep empathy for the Stripes we serve. What you’ll do As a Workday Analyst on the People Systems team, you’ll help administer and improve Stripe’s Workday environment. You’ll support the operational, cyclical, and change-management work that keeps our systems running reliably while building technical depth across key Workday domains. You’ll work with People Systems teammates and cross-functional partners to turn well-defined requests into tested, documented system updates. You’ll own assigned workstreams with guidance and partner with senior teammates on complex changes, high-risk decisions, and system escalations. This role is well suited to someone who enjoys solving operational problems, working carefully with confidential data, and bringing clarity to Workday administration. Responsibilities Configure and administer assigned Workday capabilities across defined functional areas, including Core Human Capital Management, Security, Time Tracking, Absence, and Reporting Complete recu

financehuman resourcespayroll
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F
1mo ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. About the role: This role is based in Flexport’s new Dublin office and is one of the first Account Executive positions on the ground in Ireland. As part of the founding commercial team, you have the opportunity to build a completely new territory within Flexport — shaping the go-to-market approach, establishing the first enterprise relationships, and helping define how Flexport operates and wins in the Polish market from the ground up. You will be responsible for driving complex, high-value enterprise deals and establishing long-term strategic partnerships with large customers. This role owns advanced, multi-stakeholder sales cycles that often span regions, business units, and decision layers. You will be operating with a high degree of autonomy, shaping deal strategy, influencing executive stakeholders, and orchestrating cross-functional teams to deliver differentiated, value-driven solutions. Pipeline & Opportunity Ownership Own and close high-value, complex enterprise opportunities, consistently meeting or exceeding individual quotas. Build a strategic pipeline through self-prospecting, account planning, and SDR partnership. Proactively identify whites

salesforcefinancesupply chain
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M
5 days ago

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Platform Architect 2 Overview Infrastructure Design Engineering is a team of Technology Architects and Engineers responsible for the analysis and design of the infrastructure framework to fit the application, platform or system needs in-line with MasterCard's operational standards and principles. Infrastructure Design Engineering is engaged from the beginning of the analysis and design phase to work with the application team(s) and other critical teams within Mastercard to ensure that the completed infrastructure and application architecture aligns with MasterCard’s security, scalability and availability standards. Infrastructure Design Engineering primary deliverable is the TAD (Technical Architecture Document) which details the infrastructure design for the application, platform or system. This job requires experience in internet fundamentals related to web servers, application servers, internet security and other internet technologies. This job actively performs designing and delivering infrastructure solutions that satisfy member, product, service and backbone requirements. Have you ever worked with Microsoft Visio to design middleware infrastructure from the ground up? Can you interface with the user(s), application team(s), etc., and all other stakeholders in order to determine their (evolving) nee

customer service
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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II (Java/Spring) Job Overview: As a Software Engineer II, you will: • Design, develop, test, and maintain backend services, APIs, and integration components that support business and technology capabilities. • Build secure, scalable, and maintainable software solutions using modern engineering practices. • Develop and support RESTful APIs, service-to-service integrations, and data exchange patterns across internal platforms. • Collaborate with product owners, architects, software engineers, data engineers, and data scientists to translate requirements into technical solutions. • Participate in design discussions, code reviews, testing, and release activities to ensure high-quality software delivery. • Apply secure coding, logging, monitoring, and operational readiness practices throughout the development lifecycle. • Troubleshoot production issues, perform root cause analysis, and contribute to long-term improvements in reliability and supportability. • Contribute to automation, CI/CD pipelines, and engineering process improvements that reduce manual effort and improve delivery speed. • Follow Mastercard technology, security, privacy, and compliance standards in the design and implementation of solutions. Essential Skills & Experience • 3+ years of h

pythonjavasql
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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Service Delivery is a team of Systems Platform Engineers responsible for the analysis, design and build of the application infrastructure framework to fit the application, platform or system needs in-line with MasterCard's operational standards and principles. TPM will work with the development teams and other critical teams within Mastercard to ensure that the completed infrastructure and application architecture aligns with MasterCard’s security, scalability and availability standards. TPM deliverable are the managing the Infrastructure deliver program of Java Run time environments

H
17 days ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As one of Harvey’s founding SMB Account Executives, you'll play a pivotal role in driving growth within the legal and professional services markets. You will be responsible for establishing new business relationships with small law firms and in-house legal teams, deeply understanding their challenges, and delivering AI solutions that transform how they work. By combining a high-velocity sales motion with a consultative, solution-driven approach, you’ll set the foundation for how we win in SMB and create long term impact for our clients. We’re looking for someone who thrives in fast-paced, early-stage environments, is energized by building from scratch, and is passionate about bringing Harvey’s mission to life. What You’ll Do Own your book of business by prioritizing wa

H
17 days ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As one of Harvey’s founding SMB Account Executives, you'll play a pivotal role in driving growth within the legal and professional services markets. You will be responsible for establishing new business relationships with small law firms and in-house legal teams, deeply understanding their challenges, and delivering AI solutions that transform how they work. By combining a high-velocity sales motion with a consultative, solution-driven approach, you’ll set the foundation for how we win in SMB and create long term impact for our clients. We’re looking for someone who thrives in fast-paced, early-stage environments, is energized by building from scratch, and is passionate about bringing Harvey’s mission to life. What You’ll Do Own your book of business by prioritizing wa

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