Systems Engineer Support Platform Jobs

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana The Platform Operations & Compliance team is focused on integrating Altana’s products with customers to provide unique insights, business process integrations, and create customer value. We execute complex customer integrations to create and customise data pipelines for unique customer scenarios; integrate proprietary customer data to our knowledge graph while supporting reliability, release, cost and control obligations that come with operating big-data pipelines for public sector customers. The Platform Operations & Compliance team works closely with customers, as well as our internal Engineering, Machine Learning, InfoSec and Product organisations. In this role, you will: Develop, deploy and continuously improve distributed, big-data pipelines powering Altana’s state of the art network analysis, ML, data ingestion and fusion capabilities Understand and drive forward Altana's technology to make it more scalable and to meet the evolving requirements of our customer base Support platform reliability, cost and controls and support customer security reviews and accreditations Serve as the technical expert in client-facing meetings, bridging the gap between complex government requirements and our platform's technical architecture. Work in a cross-functional team of engineers, data scientists, and product managers Evaluate and recommend new tools, technologies, and best practices for data pipeline development, orchestration and deployment About You You are a seasoned data engineer and technical leader with deep expertise in building and scaling data systems. You combine strong hands-on engineering skills with the ability to set technical direction, influence across teams, and elevate those around you. You are someone who proactively takes owners

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Technology, Data & Intelligence Team Okta’s Technology, Data & Intelligence (TDI) team delivers the systems, tools, and services that power internal operations across the company. From core infrastructure to enterprise platforms, we partner across functions to drive scale, reliability, and innovation through technology. The Staff Site Reliability Engineer Opportunity Okta Federal, Inc. is looking for an experienced Staff TDI Site Reliability Engineer to help build, improve, and maintain our cloud platform services that help Okta support the most sensitive national security missions. The Site Reliability Engineering team delivers foundational infrastructure capabilities that enable corporate engineering teams to operate securely, reliably, and at scale. You’ll play a key role in designing and implementing complex cloud-based engineering enablement systems, while ensuring compliance with strict government requirements. What you’ll be doing Operate and maintain enterprise grade solutions within air-gapped environments. Build, run, and monitor development tools, pipelines, and infrastructure with a security-first mindset. Operate autonomously within secure facilities. Maintain SLOs/SLIs for workloads with no dependency on external monitoring or SaaS tooling. Own runbooks and incident response procedures tailored to limited external escalation paths. Participate in POA&M remediation and support annual/recurring Authority to Oper

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s Technology, Data & Intelligence (TDI) team delivers the systems, tools, and services that power internal operations across the company. From core infrastructure to enterprise platforms, we partner across functions to drive scale, reliability, and innovation through technology. The Staff Site Reliability Engineer Opportunity Okta Federal, Inc. is looking for an experienced Staff TDI Site Reliability Engineer to help build, improve, and maintain our cloud platform services that help Okta support the most sensitive national security missions. The Site Reliability Engineering team delivers foundational infrastructure capabilities that enable corporate engineering teams to operate securely, reliably, and at scale. You’ll play a key role in designing and implementing complex cloud-based engineering enablement systems, while ensuring compliance with strict government requirements. What you’ll be doing Operate and maintain enterprise grade solutions within air-gapped environments. Build, run, and monitor development tools, pipelines, and infrastructure with a security-first mindset. Operate autonomously within secure facilities. Maintain SLOs/SLIs for workloads with no dependency on external monitoring or SaaS tooling. Own runbooks and incident response procedures tailored to limited external escalation paths. Participate in POA&M remediation and support annual/recurring Authority to Operate activities. Support and run mission criti

Electronic & Electrical System Design Engineer (Associate or Mid-Level) Company: The Boeing Company The Boeing Test and Evaluation (BT&E) organization is seeking an Electronic & Electrical System Design Engineer for the B-1 Bomber Avionics Integrated Support Facility (AISF) at Tinker Air Force Base, OK . The AISF Laboratory Operations Team is responsible for maintaining, configuring, and upgrading avionics hardware and special test equipment used to support development and testing of operational flight software. Other areas of responsibility include engineering and hardware sustainment that extends to multiple air force bases and labs across the United States. The AISF lab team plays a key role supporting the B-1 platform requirements in areas of avionics and weapons integration, by making changes in the lab first to ensure the software and hardware design are ready prior to ground and flight test. This engineering position is part of a small highly collaborative design team working multiple lab changes to satisfy customer requirements and ultimately the airmen who use the weapon system. This position is part of the Laboratory Operations team, comprising engineers, technicians, and cybersecurity professionals. BT&E is currently hiring for a broad range of experience levels including Associate or Mid-Level Electronic & Electrical System Design Engineers. Travel: This position will require occasional domestic travel up to 10% to support program objectives. Position Responsibilities: Design lab changes for new test articles and integration that support platform upgrades Design lab changes to existing systems to reso

Leidos’ Integrated Airborne Solutions currently has an opening for a Field Service Representative to work out of our Bridgewater, Virginia office. The job of the Systems Engineer is to provide onsite and remote support for multiple manned aerial ISR platforms to our customers at CONUS and OCONUS locations. We are looking for motivated self-starters who want to join a team dedicated to excellence and continuous progress. Candidates should have prior experience with Full Motion Video, Video Distribution, Tactical Radios, and IT Principles. Primary Responsibilities Will collect, maintain, service, troubleshoot, test and compile technical data for aircraft mission equipment suite/ Government Furnished Equipment (GFE) to include, but not limited to; tactical communications BLOS/VULOS (KOR-24, PRC-117, PRC-152, PRC-167, ARC-231), CTDLs (Link-16, BFT/FBCB2), LOS Datalinks (Vortex, MANeT) cryptographic equipment (CSEC), keying data transfer devices (DTDs), IP networking and sub-netting, EO/IR, SIGINT, BLOS and PPL. Implement established configuration management, safety and quality assurance processes IAW AS9100D and contractual requirements. Maintain Tactical communications system suites to include applicable CSEC as required. Engineer, monitor, manage, and troubleshoot internal and external networks to include encryptors, firewalls, routers, and switches Assess, develop, perform and document preventative maintenance checks for all mission equipment as required to maintain mission operations in a harsh environment. Develop, maintain and troubleshoot on-site Sensor Integration Lab (SIL) to promote mission readiness and mission equipment scalability as required. Perform software patching and troubleshoot various Microsoft and Linux products as required to maintain mission operations. Implement, and troubleshoot active directory, group policy, and DNS Create documentation on new technolo

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation. Our team includes creators of popular open-source projects (e.g., Seaborn , Luigi ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: Modal’s Inference Runtime team owns the container runtime stack used to run inference and training workloads across our fleet. We work at the boundary of Linux, containers, filesystems, storage, GPU drivers, and distributed systems.Our goal is to make demanding ML workloads start quickly, run efficiently, and remain securely isolated — whether they use a single GPU, hundreds of gigabytes of memory, or multiple GPUs connected with RDMA.We’re looking for a systems engineer who enjoys working deep in the stack. You’ll build production runtime infrastructure in Rust and Go, diagnose difficult Linux and performance problems, and help determine the architecture of Modal’s container platform. You’ll also work closely with maintainers of gVisor and contribute to the runtime itself when the right fix belongs upstream. The Work: Make container startup, checkpoint, and restore dramatically faster for large i

About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . About the Team This role works within a highly collaborative, performance-driven EMEA wide sales team focused on helping customers modernize data protection and cyber resilience with Druva’s 100% SaaS platform. The Senior Account Executive will focus on growth in the DACH Region, maintaining and expanding existing customer relationships while actively hunting and closing net-new logos. Role Purpose & Impact As the Senior Account Executive, you will execute on prospecting, and closing new customer opportunities across Enterprise level organizations. You will build trusted relationships with IT and security leaders by understanding their business challenges and aligning them to Druva’s cloud-native data protection and cyber resilience platform. Partnering closely with your Systems Engineer, you will lead discovery, technical validation, and solution design to clearly articulate the value of a SaaS-based approach. You will collaborate cross-functionally with Customer Success, Channel Partners, and internal teams to support onboarding, adoption, renewals, and workload expansion, while building pipeline, forecasting accuratel

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. 勤務地：東京 Tenstorrentでは、AIサーバーおよび関連インフラの安定運用を支える Support Engineer. AI Infrastructure を募集しています。 本ポジションでは、GPUクラスタ、ストレージ、ネットワーク機器を含むシステムの保守・障害対応・予防保守を担当し、社内外の関係者と連携しながら、高可用性なAIインフラ環境の維持に貢献していただきます。 Who You Are ハードウェア保守・障害対応に強みを持ち、現場での迅速な切り分けと対応ができる方 顧客現場やデータセンター環境でのサポート業務を主体的に進められる方 Linuxサーバー、GPUサーバー、ネットワーク機器に関する基本的な知識と実務経験をお持ちの方 インシデント発生時にも冷静に状況を整理し、適切にエスカレーションできる方 国内外の関係者と協力しながら、正確で丁寧なコミュニケーションができる方 実務を通してAIインフラや高性能コンピューティング環境への理解を深めたい方 What We Need AIサーバーおよび関連システム（GPUクラスタ、ストレージ、ネットワーク機器等）の保守・点検・障害対応 サーバー障害時の一次切り分け、オンサイト修理、部品交換 NOC（Network Operations Center）やリモート監視ツールを用いた稼働状況の監視およびログ分析 トラブル発生時のインシデントレポート作成と関係者への報告 ファームウェア、BIOS、ドライバの更新対応 顧客向け定期点検および予防保守の計画・実施 エンジニアリング部門およびサポート部門と連携したエスカレーション対応 保守用在庫の管理、交換部品の配送調整 現場導入支援、設置・移設作業への立ち会いおよび主導 日本語および英語能力 Required Qualifications x86サーバー、もしくはにGPUサーバーの保守経験 ハードウェア障害の切り分けスキル（電源、メモリ、ストレージ、PCIe、GPU等） Linux環境（Ubuntu、RHEL、CentOS等）での操作経験 基本的なネットワーク知識（L2/L3、TCP/IP、DHCP、IPMI） 顧客現場での技術サポート経験、またはオンサイト対応経験 障害対応や保守作業に関するドキュメント作成経験 IPMItool、smartctl、nvidia-smi等の診断ツール使用経験 英語マニュアルの読解力、および海外サポート窓口とのやり取り経験 英会話能力（エンジニア間でのQ&Aが可能なレベル Nice to Have NVIDIA GPUサーバー（DGX、HGX等）やSupermicro、Inspur、Lambda等のハードウェア取り扱い経験 Ethernet、InfiniBand、NVLink、PCIeスイッチに関する知識 データセンターでの運用・保守経験 GPUベースのディープラーニングやAIワークロードに関する基礎知識 Linux shellスクリプトによる簡易自動化経験 普通自動車運転免許 英語での交渉能力および詳細なテクニカルコミュニケ~ションが可能 What You Will Learn 最先端のAIサーバーおよび高性能コンピューティング環

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Content Support Engineer to own the knowledge systems, strategy, and infrastructure that enable our Support team to deliver exceptional customer experiences at scale — ensuring every product launch, policy change, and process update is understood and executed by our Support Specialists and AI systems. You'll design the architecture that organizes how knowledge lives, build and optimize the automated workflows that keep it accurate at scale, and ensure both humans and AI can retrieve the right information at the right time. This is a role for someone who thinks in systems, measures everything, and wants to own a function end to end. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Design, build, and iterate on AI-powered content systems — including automated workflows and quality checks that keep the knowledge base accurate at scale — and develop human oversight mechanisms that ensure a high quality bar. Own the information architecture of our internal knowledge base, defining how content is organized, maintained, and structured for both human use and AI consumption. Build and execute a content strategy for the Product Support team, including a North Star vision, defined health metrics, and a regular cadence for communicating program impact tied to customer outcomes including CSAT and first contact resolution. Establish and maintain content governance standards including style guides, templates, and d

NVIDIA’s invention of the GPU in 1999 fueled the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern deep learning — the next era of computing — with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, we are increasingly known as “the AI computing company.” We're looking to grow our company and establish teams with the most thoughtful people in the world. Are you ready to change the next generation of computing? Join us at the forefront of technological advancement. NVIDIA data center systems have become core to NVIDIA's rapidly growing enterprise and cloud provider businesses. These platforms bring together the full power of NVIDIA GPUs, NVIDIA NVLink, NVIDIA Networking, NVIDIA Data Center CPUs, and a fully optimized NVIDIA AI and HPC software stack. We are seeking an excellent Senior System Engineer to work on bring up, integration, validation and troubleshooting for compute tray platforms of GPU Racks — ensuring servers are fully functional and validated as per requirement before mass deployment in data centers. What you’ll be doing: Working with a global team of architects and developers on NVIDIA AI server system (CPU, GPU, Memory, NIC, PCIe, NVMe SSD, Cooling, etc.) designs. Working closely with hardware teams to influence hardware system design, reviewing schematics and board design to ensure speed of light execution. Using simulation and emulation to left-shift early design and initiate new concepts and innovations. Hands on debug and support of early server prototypes bring-up and power on test debug in datacenter system labs. Factory and Manufacturing support: Support manufacturing flows, firmware updates, and diagnostic procedures. Ensure BOM change signoff and proc

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Team Creator Services Machine Intelligence Team : The Machine Intelligence team is building an NPC system that can (1) play any Roblox game and (2) perform real-time inference efficiently enough to support deployment to all Roblox players. ML Platform Team : The Foundation AI Group is on a mission to establish Roblox as the standard for 3D foundational models (3DFMs), democratizing creation by making it simple for anyone to generate high-quality, immersive 3D experiences using AI. The AI Platform team is a foundational part of this vision, supporting hundreds of ML use cases and billions of inferences daily across Discovery, Safety, Engine, and more. We are seeking exceptional PhD new graduates to drive innovation across three critical areas: AI Platform, Distributed Inference Systems. What You Will Do As a Senior Machine Learning Engineer, you will be a key contributor to building the cutting-edge systems that power AI at Roblox. Creator Services Machine Intelligence Team Develop Scale Data Pipelines: Design, build and maintain robust data pipelines to collect complex 3D game states and real-time player actions across the platform. Train Novel Architectures: Solve the feature e

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Team Creator Services Machine Intelligence Team : The Machine Intelligence team is building an NPC system that can (1) play any Roblox game and (2) perform real-time inference efficiently enough to support deployment to all Roblox players. ML Platform Team : The Foundation AI Group is on a mission to establish Roblox as the standard for 3D foundational models (3DFMs), democratizing creation by making it simple for anyone to generate high-quality, immersive 3D experiences using AI. The AI Platform team is a foundational part of this vision, supporting hundreds of ML use cases and billions of inferences daily across Discovery, Safety, Engine, and more. We are seeking exceptional PhD new graduates to drive innovation across three critical areas: AI Platform, Distributed Inference Systems. What You Will Do As a Senior Machine Learning Engineer, you will be a key contributor to building the cutting-edge systems that power AI at Roblox. Creator Services Machine Intelligence Team Develop Scale Data Pipelines: Design, build and maintain robust data pipelines to collect complex 3D game states and real-time player actions across the platform. Train Novel Architectures: Solve the feature e

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Responsibilities Be part of a trading systems engineering team, dedicated to building out the core trading platforms. Work closely with cross functional teams to improve the system reliability, scalability and security. Engage in and improve the quality supporting the platform. Build and manage systems, infrastructure and applications through automation. Provide operational support to internal teams working on the platform. Work on improvements to bring in high efficiency, reduce latency, deploy systems faster. Practice sustainable incident response and blameless postmortems. Together with your engineering team, you will share an on-call rotation and be an escalation contact for service incidents. Implement and maintain rigorous security best practices across all infrastructure, with a focus on minimizing attack surface and ensuring data integrity. Monitor system health and performance with a keen eye for identifying and resolving issues before they affect trading activity. Manage user queries and service requests (often requiring in depth analysis of the technical and/or business logic of our systems). Proactive approach to problem analysis and resolution of production incidents. Manage Issue tracking and prioritisation of day to day production incidents. Manage platf

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Support Engineer at GitLab, you’ll sit at the intersection of Support and Engineering, helping customers solve complex, real-world challenges running GitLab in diverse and demanding environments. You’ll be embedded in the Engineering department, working directly with customers as they hit edge cases, digging into Linux systems, logs, and our Ruby on Rails codebase to troubleshoot performance issues, reproduce bugs, and contribute merge requests that fix problems at the source. You’ll also improve our documentation, refine support processes in our issue tracker, and collaborate closely with Product, D

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Corporate Technology (CorpTech) Services team is a strategic support partner to all Stripes, in office and remote. We ensure the successful operation of new hires, account off-boards and critical business systems with a global team. We’re looking for a Tier 1 Support Engineer to join the MXC CorpTech Services team to provide in-person, thoughtful and individualized support for all Stripes. Stripe is looking for individuals who can work in a fast paced environment and work autonomously to deliver team oriented results. What you’ll do You’ll be responsible for providing technical assistance and support related to computer systems, hardware, and software. Respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. In-person support is required as well as setting up desks and managing/auditing peripherals. Responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person, email, Slack or ticketing system. Provide in-person IT HelpDesk assistance to Stripe employees, contingent workers, and vendors. Walk customers through problem-solving processes and follow up to ensure issues have been resolved. Run diagnostic programs to resolve problems as well as troubleshoot IT scripts, systems, or automation Support and maintain critical SaaS tools (Google Wor