Team Lead in Budapest

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity This role is responsible for overseeing the day-to-day performance and operations of the Customer Service team, ensuring customers consistently receive a high-quality and efficient service. You’ll monitor key performance indicators such as customer satisfaction, productivity, response times and service quality, using these insights to identify trends and drive improvements. You’ll also play an important role in coaching and developing customer service agents, managing workforce schedules, supporting recruitment and partnering with teams such as Learning & Development and other key stakeholders to

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Wolt's Shared Service Center in Budapest is home to a team of 40 people who keep our operations running across markets. Ten of them focus on one mission: getting German merchants to live on Wolt quickly and correctly. They own the onboarding journey from the moment a partner signs to the day they start receiving orders. Now we're looking for someone to lead them. As Onboarding Team Lead, you'll be based in Budapest and work closely with our Onboarding Operations team in Germany, reporting to the Global Head of Business Process Outsourcing Management. You'll lead a team of 12 FTE, own the German onboarding pipeline, and make sure every partner gets a smooth, high-quality start on Wolt. The team is experienced and established, and it's ready for a leader

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing: You’ll lead and grow our high-performing Support team by hiring top talent, mentoring team members, and ensuring we exceed performance targets. By setting a high bar for service and leading through example, you’ll foster a team culture of excellence, engagement, and accountability. Day-to-day in this role you’ll: Recruit, mentor, and manage a customer-facing support team. Provide regular feedback and hold performance reviews to ensure KPI achievement. Lead by example in customer interactions and set ambitious service targets. Run team engagement initiatives such as feedback sessions and workshops. Analyze data and translate insights into clear actions for improvement. Collaborate cross-functionally to ensure consistent tone and service across sta

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are looking for a dedicated and proactive Business Development Manager for Hungary to join our team. As a Business Development Manager, you will play a key role in expanding our network of Key Opinion Leaders (KOLs) and affiliates in Czechia & Slovakia. This role is responsible for those partnerships from a to z. What You'll Be Doing Expert Knowledge: Demonstrate extensive knowledge of the trading and crypto industries, including market trends, regulations, and key players, to make informed business decisions. Affiliate Recruitment: Proactively search for and attract new affiliates

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Interacts with customers to address their inquiries and problems in real-time. Quick responses through live chat and professional, courteous customer service are among your duties. Additionally, following up on help requests usually requires email communication as part of your tasks. What You’ll Be Doing Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address comp

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Interacts with customers to address their inquiries and problems in real-time. Quick responses through live chat and professional, courteous customer service are among your duties. Additionally, following up on help requests usually requires email communication as part of your tasks. What You’ll Be Doing Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address comp

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About this job: Interacts with customers to address their inquiries and problems in real-time. Quick responses through live chat and professional, courteous customer service are among your duties. Additionally, following up on help requests usually requires email communication as part of your tasks. What You’ll Be Doing: Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. What You’ll Be Doing Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc. Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language. Establishing and nurturing strong relationships with company partners and external stakeholders. Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures. What We Look For In You A Diplom

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. What You’ll Be Doing Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc. Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language. Establishing and nurturing strong relationships with company partners and external stakeholders. Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures. What We Look For In You A Diplom

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Associate Consultant, Launch Graduate Program 2027 – Hungary Why join Mastercard’s Launch Program? Over the course of this 18-month program, you'll build specialized expertise through hands-on experience, structured learning, and mentorship from industry leaders. You'll work on real business challenges, applying your skills to projects that create meaningful impact. Along the way, you'll deepen your knowledge of Mastercard's business, collaborate with teams across the organization, and develop the technical, analytical, and professional capabilities needed to accelerate your career. By the end of the program, you’ll have a strong foundation in your chosen field and the confidence to continue to grow here at Mastercard. About the team Mastercard’s Advisors & Consulting Services (A&CS) team helps client

Here’s a summary of the role: As a Staff Ruby on Rails Engineer at Diligent, you will set technical direction for secure, scalable, and high-performing SaaS applications and services that power our governance platform. This role is ideal for you if you thrive on solving the hardest technical problems, shaping architecture across multiple teams, and driving how the organization builds software — including how we responsibly adopt AI into our engineering practices and products. You will own critical systems end-to-end, partner closely with Product, Security, DevOps, and other engineering leaders to shape technical roadmaps, and mentor engineers across the department. A key part of this role is helping define our AI strategy: embedding AI responsibly into our systems and workflows, advising on where AI tools and capabilities can meaningfully improve delivery, and raising the bar on how the team uses them safely and effectively. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Champion the design, delivery, and evolution of secure, scalable Ruby on Rails applications and services, driving architecture decisions across multiple teams and codebases, with responsibility for scalability, reliability, and the underlying infrastructure required to run them effectively. Set technical direction for major projects and platform initiatives, from solution design and prototyping through implementation and production own

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. As our new Inside Sales Representat

Here's a summary of the role: You're a hands-on engineer who enjoys solving complex data challenges at scale. You'll join the Data Hub team, building the shared data platform that supports reporting, analytics, AI, and Data Science initiatives across Diligent. Working with Python, SQL, AWS, and cloud-native technologies, you'll help process, organize, and enrich large volumes of data while developing scalable services and modern data solutions. You'll collaborate closely with Product Managers, Engineering Managers, and fellow engineers to deliver high-quality features, improve platform capabilities, and shape the future of our data ecosystem. If you enjoy ownership, solving challenging problems, experimenting with new technologies, and working in a collaborative environment, you'll fit right in. Here's a breakdown of what you'll do (not all of it, just the important stuff): Design, develop, review, and test features and user stories following Agile development practices Contribute to core platform development and integration projects across multiple systems Participate in shaping the future architecture of the product , including designing scalable backend services and prototypes Collaborate with Product Owners and Engineering Managers to analyze, refine, and document technical requirements Build and maintain cloud-native solutions and microservices-based applications Leverage AI-assisted development tools , code

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Description Join our team as a Workplace Experience Receptionist, where you'll be the face of our workplace and the heart of our client experience. In this role, you'll create welcoming, efficient environments for employees and visitors while coordinating essential services that keep the workplace running smoothly. You'll build meaningful relationships, anticipate needs, and deliver exceptional hospitality that sets the tone for our organizational culture. This is an opportunity to make a visible impact every day while working collaboratively across teams to exceed expectations. If you thrive in dy

Position Overview: As a Delivery Analyst you are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering operations risk management solutions. This role is expected to be an expert in the Diligent Operational Risk Management solutions and collaborate with internal teams to get the job done. Key Responsibilities Utilize your product and domain expertise to deliver the customer requests and create a delightful customer experience. Responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills 2-5 years of experience in an internal or external client-facing or consulting role Ability to effectively engage customer personnel in solution discussions to resolve issues regarding compliance, vendor management, information security and/or risk management requirements and goals. Strong passion for Compliance, Vendor management, Information security and/or Risk management field. Abil