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Technical Community Lead Jobs

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Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Digital Solutions Manager (Recruiting Tech & Learning Platforms) This role sits within People Experience & AI transformation and serves as the strategic technical and functional capability lead for Okta's Recruiting and Learning ecosystem. As a Digital Solutions Manager with deep expertise in enterprise systems, integrations, automation, data architecture, and AI, you will define and execute the technology vision that enables scalable hiring, workforce development, and organizational growth. In this role, you will establish the long-term technical and technical strategy for recruiting and learning systems, ensuring our platforms, integrations, data architecture, and AI capabilities work together seamlessly to support global operations. You will translate business priorities into scalable technical solutions, balancing user experience, operational efficiency, governance, and future-state innovation. You will operate at the intersection of systems architecture, automation, and user experience—building solutions that improve efficiency, enable better decision-making, and support global growth. This role also requires strong AI fluency, with a focus on leveraging AI-driven capabilities to enhance recruiting processes, learning experiences, and operational automation. What You'll Own Roadmap & Systems : Define & execute the roadmap for Recruiting and Learning systems, ensuring alignment with business goals. Serve as the primar

machine learningartificial intelligenceai
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9 days ago

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Conducting technical interviews; Creating software, tooling and distributed systems for automating and managing data center network hardware and compute stacks; Creating and operating shared infrastructure for Stripe’s Cardholder data environment; Deployment tooling; SOX compliance audit prep interviews, and remediations; PCI compliance audit prep, interviews, and remediations; Project management; Mentoring junior engineers; On-call responsibilities. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Software Engineering, or related field, plus two (2) years of Software Development experience. Position also requires the following: 2 years of experience with AWS cloud infrastructure and Terraform infrastructure automation; 2 years of experience with reliability, scalability, and distributed systems principles; 1 year of experience in Go and Ansible programming languages; 1 year of experience in Puppet host configuration; 1 year of experience in Ruby programming language; 1 year of experience in Python programming language; 1 year of experience in mentorship and leadership of junior software engineers; 1 year of experience performing 24/7 on call rotations to support high-availability software systems; 1 year of experience with monitoring and logging tools; 1 year of experience with computer network concepts; 1 year of experien

pythonawslinux
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CI
Carbon, Inc.
📍 New Caledonia• Remote• $167.6K – $251.4K/yr
9 days ago

At Carbon, our mission goes beyond 3D printing. We are enabling creators everywhere to make what the world needs, right now. Our company is built on the idea that diverse fields of study must come together to solve intractable problems. We have grand ambitions to create technology that will influence industry around the world. You will be joining a diverse team with a vibrant culture, where team success is as important as celebrating individual contributions. Help us change the world and we will help you change yours. As a Senior Staff Mechanical Engineer, you will be a primary architect of Carbon’s hardware future. You won't just design parts; you will define the technical roadmap and foundational architectures for our next generation of additive manufacturing solutions. As a senior leader within a high-velocity hardware team, you will navigate extreme ambiguity to deliver elegant, high-reliability systems. You are expected to be a technical cornerstone, elevating the engineering bar across the organization and mentoring the next generation of staff-level talent Note: This role is remote; working from a home office in North Carolina. You will… Drive Hardware Architecture: Own the high-level mechanical architecture for new 3D printing platforms, ensuring modularity, serviceability, and industry-leading precision. Lead Cross-Functional Technical Delivery: Act as the technical bridge between Systems, Electrical, Software, and Materials Science to de-risk 0-to-1 products. Establish Engineering Standards: Define company-wide frameworks for validation, reliability testing, and DFM to ensure hardware excellence at global scale. Influence the Roadmap: Partner with Leadership and Product Management to translate product needs into a multi-year technical execution strategy. Navigate Technical Debt: Proactively identify and resolve architectural gaps in our technology to improve long-term product performance. Act as a Technical Gatekeeper: Serve as an

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Datadog
📍 New York• $145K – $195K/yr
9 days ago

About the Team The Office Technology team designs, deploys, and operates the network infrastructure that keeps Datadog’s global offices connected, secure, and reliable. The team owns routing, switching, wireless, office firewalls, connectivity, and the observability and operational practices needed to provide a dependable employee experience at scale. About the Role As a Senior Network Engineer on the Office Technology team, you will own major network services and complex multi-site initiatives from problem definition and design through implementation, migration, and stable operations. You will act as a technical anchor for the team, leading design reviews and difficult troubleshooting, improving standards and automation, and helping other engineers deliver high-quality work. This is a senior level role that combines hands-on engineering with technical leadership. You will shape team roadmap proposals and technical decisions through evidence and clear tradeoffs, while remaining accountable for reliable delivery and day-to-day operability. What You’ll Do Design resilient, scalable solutions across LAN , Wi-Fi, routing, switching, and office firewalls, with explicit failure domains, capacity assumptions, security controls, and migration paths Author RFCs and lead design reviews, clearly documenting goals, constraints, alternatives, decisions, risks, validation, rollout, and rollback Build production readiness into network changes through meaningful service objectives, monitoring, alerting, runbooks, capacity planning, failure testing, and operational handoff Design reusable automation for provisioning, configuration, policy, compliance, telemetry, and change validation, with appropriate testing, peer review, drift detection, staged rollout, and safe rollback Own, alongside other senior engineers and leadership, the health and lifecycle of major network services, using data to improve reliability, coverage, performance, security, supportability, and cost Lead di

pythongitai
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Kincellis Advanced Therapies is a U.S.-based contract development and manufacturing organization supporting advanced-therapy developers from early-stage CMC, process and analytical development through clinical supply, pivotal-stage programs and commercial supply. With facilities in Gainesville, Florida; Research Triangle Park, North Carolina; and The Woodlands, Texas, Kincellis combines broad technical expertise with flexible, scalable GMP infrastructure across autologous and allogeneic therapies, including but not limited to CAR-T, Tregs, CAR-NK, MSCs, dendritic cell vaccines, exosomes, iPSCs & synthetic mRNA. For more information, visit our website at www.kincellis.com. Kincellis is seeking a highly motivated Senior Warehouse Supervisor who will be a key contributor to a dynamic and collaborative Supply Chain team. The Senior Warehouse Supervisor at Kincellis will supervise daily warehouse and material handling activities supporting cell therapy development and GMP manufacturing. Reporting to the Warehouse Manager, this individual will coordinate receiving, storage, inventory control, material issuance, and shipping while maintaining accurate records and reliable material availability. The role provides hands-on leadership to warehouse associates and ensures assigned work is completed safely, accurately, and on schedule. This role requires practical experience in GMP warehousing, strong attention to detail, and the ability to translate production priorities into daily work assignments. The Senior Warehouse Supervisor partners with Manufacturing, Quality, Procurement, and Planning to resolve operational issues and maintain compliant material flow. Essential Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. This list contains the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform role-r

supply chainlogisticsprocurement
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C
9 days ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Cloudflare is building a new public Certificate Authority for the Internet. We are looking for a senior technical architect to help define the systems, protocols, and security architecture behind it. This role spans applied cryptography, Web PKI, distributed systems, security engineering, compliance, and Internet standards. It will help Cloudflare build a CA that operates safely at Internet scale while establishing a credible path from today's X.509 eco

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K Health
📍 New York• $120K – $140K/yr
9 days ago

About the role: We are looking for a dedicated IT Engineer to manage and support our IT infrastructure. The ideal candidate will be responsible for maintaining and optimizing key technologies, including Microsoft Intune, Okta, Google Workspace, Jamf, Slack, and Meraki This role requires in-office presence in our New York office four days per week. What you will do: Administer Intune for mobile device management and security of our Windows devices. Manage and maintain Okta for identity and access management. Administer and support Google Workspace applications and services. Oversee administration of Jamf for managing Apple devices. Manage Slack for team communication and collaboration. Manage Meraki and WebEx infrastructure Monitor system performance and troubleshoot issues as they arise. Implement and maintain security protocols to protect company data. Provide technical support to staff and resolve IT-related issues. Collaborate with other departments to understand and meet their IT needs. Maintain documentation of IT processes and systems. What we’re looking for: Proven experience in a similar role, supporting an international organization of 100+ employees. Strong understanding of network and system security principles. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Strong dedication to customer service Ability to manage multiple tasks and projects simultaneously. Experience working with automation Proficiency with Intune, Okta, Google Workspace, Jamf, and Slack. Able to provide off-hours support, on rotation, or as needed Bonus: Experience working in a healthcare space or startup space. Benefits & Perks: #LI-Hybrid Hybrid work schedule with weekly lunches and stocked fridges Monthly social committees for company events 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days Stock options for every full-time employee Paid parental leave 401k benefit Commut

airecruitmentcustomer service
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AC
9 days ago

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Lead Business Technology Engineer Location: McLean, VA | Work Model: On-site Are you a technical leader ready to architect, optimize, and scale the mission-critical platforms powering a global pioneer in enterprise transformation? Move beyond daily maintenance to bridge strategic engineering gaps, guide cross-functional teams, and future-proof the complex software layers that enable our global workforce. ABOUT THE TEAM The Appian Business Technology team is the strategic engine driving our internal corporate infrastructure forward. We design, optimize, and scale the enterprise systems that empower Appian employees globally, ensuring our internal operations mirror the high-performance capabilities of our market-leading technology and enable our corporate growth in the automation market. THE OPPORTUNITY This lead role is designed for an elite systems expert who thrives at the intersection of enterprise architecture, AI innovation, and stringent security compliance. At Appian, you will have the autonomy to direct the design and management of multiple complex Google Workspace (GWS) tenants. Including environments built to strict CMMC and FedRAMP requirements. You will pioneer the rollout of cutting-edge GWS AI tools and engineer seamless integrations across our tech stack, all while working face-to-face in a culture that champions collaboration and rapid technical innovation at our corporate headquarters. WHAT YOU'LL DO Multi-Tenant Architecture: Design, configure, and manage multiple complex Google Workspace tenants, ensuring continuous alignment with FedRAM

pythonaiauditing
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We are seeking a Residential Installation Technician in Charlotte, NC to join our team! In this role, you'll be responsible for installing our state-of-the-art home security solutions for residential customers. This is an excellent opportunity to earn performance-based income while providing a valuable service and offering additional products to our customers What You’ll Do: Install security systems for residential clients according to job specifications and customer needs Provide excellent customer service by establishing positive relationships and offering solutions to enhance their security experience Follow wiring diagrams, hook-up procedures, and safety standards to ensure quality installations Conduct tests to verify system performance and instruct customers on using the equipment Maintain inventory, process paperwork, and support the training of new installation technicians What We’re Looking For: High School Diploma or equivalent Experience with construction, cable installation, or low voltage systems is a plus Strong customer service skills with the ability to handle payments and complete accurate paperwork Must be detail-oriented, capable of following technical instructions, and safety-conscious Ability to represent the company professionally and maintain product knowledge, including features, pricing, and promotions What’s In It For You: $45,000 to $60,000 annual average earnings (hourly paid training and 100% uncapped commission) Career mobility opportunities—this is more than just a job! Company fuel card, company equipment provided (i.e. vehicle, iphone, ipad) Comprehensive and on-going training when you start, includes leadership development. Engaging and fun company culture that succeeds through diversity. Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options. Company paid holidays, floating holiday and (PTO). Free monitored security system after 90 days. &n

customer service
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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Customer Support Technology Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Customer Support Technology Manager (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WF

aisalesforce
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A
9 days ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Service Cloud Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Service Cloud Manager (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WFM, and telephony platforms.&

aisalesforce
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AC
9 days ago

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Business Technology Engineer Location: McLean, VA | Work Model: On-site Are you a technical leader ready to architect, optimize, and scale the mission-critical platforms powering a global pioneer in enterprise transformation? Move beyond daily maintenance to bridge strategic engineering gaps, guide cross-functional teams, and future-proof the complex software layers that enable our global workforce. ABOUT THE TEAM The Appian Business Technology team is the strategic engine driving our internal corporate infrastructure forward. We design, optimize, and scale the enterprise systems that empower Appian employees globally, ensuring our internal operations mirror the high-performance capabilities of our market-leading technology and enable our corporate growth in the automation market. THE OPPORTUNITY This lead role is designed for an elite systems expert who thrives at the intersection of enterprise architecture and technical execution. At Appian, you will have the autonomy to direct end-to-end system assessments, implement robust configuration and coding solutions, and pioneer methodologies to simulate user interactions before updates reach production—all while working face-to-face in a culture that champions collaboration and rapid technical innovation at our corporate headquarters. WHAT YOU'LL DO Secure Environment & CMMC Management: Manage, govern, and maintain established secure IT enclaves compliant with Cybersecurity Maturity Model Certification (CMMC) and NIST 800-171 frameworks. Ensure ongoing compliance of endpoints, infrastructure, and a

pythonawsazure
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At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key. This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international ser

REMOTEPMPcustomer service
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At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key. This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international ser

REMOTEPMPcustomer service
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The Accounts Payable Analyst is responsible for managing the end-to-end procure-to-pay (P2P) process, ensuring compliance with company policies and SOX regulations. This role is to be part of the Finance Operations team that supports North America and Latin America countries. This is a fixed-term position to cover maternity leave. Job responsibilities Process invoice into our procurement system Coupa. Process employee expenses reimbursements. Review and input travel, apartment, and hotel expenses. Contact with suppliers and employees. Processing regular payments, intercompany payments, tax payments and payroll/benefits payments in the bank. Prepare bank reconciliations. Support for month-end closing activities. Support ad hoc requests. Job qualifications Technical Skills Being able to communicate effectively in English (verbal and written skills). Bachelor's degree, or above, required, in Accounting or Business Administration. Experience in financial activities of accounts payable and accounts receivable. Knowledge of typical financial transactions of a globally distributed company. Intermediary or above proficiency in Microsoft Excel. Professional Skills Quick learning ability, organization, and strong attention to detail. Must have autonomy to work well independently and with little supervision. Capable of receiving direct feedback from the manager and other team members. Willing to share experiences with colleagues and express ideas. Being able to establish priorities to always meet deadlines. Other things to know Learning & Development There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in the

aiExcelaccounting
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