Technical Solutions Consultant Jobs

As the Team Lead for Ground Operations (3rd Shift), you will drive operational excellence by leading overnight fleet maintenance, rework, and mission readiness activities. Service efficiency and comprehensive fleet preparedness are key drivers of our success, making this role critical to ensuring that vehicle maintenance, reworks, and fleet readiness activities are optimized overnight during low-demand periods. You will be responsible for the holistic readiness of our vehicle fleet, ensuring maximum fleet uptime and vehicle availability for daytime operations. In this technical leadership role, you will ensure vehicles are configured, maintained, and prepared for service, while shaping a positive workshop and depot culture. You will lead a team of skilled vehicle technicians and readiness and response associates on the overnight shift. By optimizing workflows and taking ownership of mission-critical readiness targets, you will act as a strategic partner to cross-functional teams, translating high-level operational goals into actionable plans for your 3rd-shift crew. Shift: Sunday - Thursday, 11:30pm - 8am In this role, you will: Strategic Leadership & Team Culture Overnight Shift Leadership: Provide direct leadership, coaching, and mentorship to both technical staff and contract personnel during the 3rd shift. Team Development: Engage in the recruiting, hiring, onboarding, and training of workshop personnel. Foster a high-performance culture centered on accountability, safety, and continuous improvement. Resource Management: Assist in creating and managing employee and contractor schedules, including time-off. Performance Tracking: Support the tracking of Key Performance Indicators (KPIs) to measure individual and team performance, providing consistent feedback to help your team achieve its mission. Continuous Process Improvement: Identify bottlenecks in overnight workflows and implement lean

Talkdesk is seeking a detail-oriented and highly organized Incident & Platform Operations Commander to support incident management, cross-functional engineering initiatives, and operational governance across our technical organization. This role will be responsible for managing incident documentation (including RCAs), ensuring data integrity, tracking platform-wide initiatives, and enforcing our critical vendor management process. You will collaborate with engineering, product, and operations teams to drive accountability, documentation quality, and process improvements. Key Responsibilities: Incident Management & Documentation Manage end-to-end incident lifecycle documentation, including incident summaries and root cause analyses (RCAs); Facilitate timely and accurate completion of incident documentation across internal teams; Ensure incident data fidelity by aligning with engineering and product teams on standards and quality; Maintain and enhance incident templates, workflows, and reporting tools. Cross-Functional Initiative Tracking Track cross-product and cross-functional engineering initiatives that arise from incidents; Collaborate with team leads and stakeholders to define ownership, timelines, and key milestones for follow-ups; Monitor progress of remediations and ensure closure of post-incident action items. Core Platform & Strategic Initiatives Support Maintain a centralized view of Core Platform Initiatives across Product and Engineering; Track initiative status, dependencies, and risks to support executive and cross-team visibility; Ensure alignment with broader strategic objectives and timelines. Critical Vendor Management Maintain and enforce the existing Critical Vendors list and associated management processes; Partner with stakeholders to ensure vendors meet compliance, performance, and documentation standards; Continuously improve process documentation related to vendor oversight and governance. Qualifications: 2–5 years of experience

What you’ll do Act as the technical lead for large parts of the scanner platform: system architecture, codebase structure, and long-term maintainability. Own core runtime foundations: distributed control, state management, fault handling, and reliability. Drive engineering rigor: testability, code quality, review standards, performance regression prevention, and release processes. Build robust observability: logs, metrics, traces, and replayable diagnostics (with privacy constraints). Collaborate with hardware and recon/ML teams to define interfaces, data contracts, timing/synchronization, and failure modes. Lead complex refactors (e.g., message passing / RPC boundaries, modularization, concurrency model) without halting forward progress. What we’re looking for Deep software architecture experience for real-world systems: robotics, instrumentation, medical devices, or other complex distributed products. Strong Python and concurrency background (asyncio, multiprocessing, profiling, performance engineering). Track record of shipping systems that are observable, debuggable, and resilient. Strong technical leadership: clarity, pragmatic trade-offs, and mentoring. Useful experience Building but rock-solid systems: clear interfaces (gRPC/protobuf or equivalent), strong state modeling, and failure handling. High-leverage engineering habits on a lean team: good tests, CI, reproducible dev environments, and fast code review. Practical performance + concurrency work in Python (asyncio, profiling, multiprocessing) and comfort debugging distributed behavior. Security-minded device software: safe defaults, encrypted data paths, and disciplined handling of PII/PHI. Operational thinking: remote updates/management, excellent logging, and diagnostics that make real hardware debuggable.

OVERVIEW We are seeking a skilled and detail-oriented Fireplace Installer to join our team. In this role, you will be responsible for installing, maintaining, and repairing a variety of fireplaces, including gas, electric, and wood-burning units, in residential and commercial settings. You will ensure all installations meet safety codes, manufacturer specifications, and customer expectations. JOB DESCRIPTION Responsibilities: Install and assemble fireplaces, stoves, and inserts according to manufacturer specifications and local building codes. Perform site assessments and measurements to ensure proper fit and compliance with ventilation requirements. Run venting systems, gas lines, and electrical connections as needed for each installation (in compliance with regulations). Inspect and troubleshoot existing fireplace units to diagnose problems and perform repairs or maintenance. Safely operate tools, equipment, and lifting devices for installation tasks. Provide clear communication with customers about product operation, maintenance, and safety guidelines. Maintain a clean and safe work area, including job site cleanup after installation. Keep accurate records of work performed, materials used, and any additional recommendations for service. Follow all company policies, safety procedures, and OSHA standards Basic Qualifications: High school diploma or equivalent (technical training a plus). Previous experience as a fireplace installer, HVAC technician, or similar trade preferred. Knowledge of gas, venting, and electrical systems (licensing or certification may be required based on state/local codes). Ability to read and interpret blueprints, technical manuals, and installation guides. Strong mechanical aptitude and troubleshooting skills. Excellent communication and customer service skills. Physically able to lift 50+ lbs. and work in various environments (indoors/outdoors, tight spaces, heights). Valid driver’s license and c

We are Datadog's in-house product experts. The Datadog Federal Support Engineering team is dedicated to serving as highly trusted technical advisors for our Public Sector customers, who operate within some of the most highly regulated and security-constrained environments. These customers include various government agencies and organizations with critical, sensitive missions. As a Federal Support Engineer 3, this role places you at the forefront of supporting these customers' mission-critical workloads. These complex workloads are often deployed across sophisticated hybrid and multi-cloud architectures, requiring deep expertise in cloud technologies, monitoring, and security best practices. Your primary responsibility is to ensure the complete success of these customers across their entire lifecycle with Datadog. Whether you’re looking to learn from the best or be the best, the Federal Support team is dedicated to furthering personal development and team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Engage with public sector customers via multiple channels (ticketing system, live chat, calls, and screensharing tools) to identify and resolve technical support requests. Troubleshoot, investigate, and resolve complex technical issues in highly constrained environments across Datadog's 1000+ integrations, often with limited logs or sanitized data. Handle urgent escalation cases that may result in customer-facing troubleshooting calls, and internal or external incident management Become a subject matter expert in many Datadog product areas Partner with Product, Engineering, and Account teams to to validate bugs and advocate for customer-impacting improvements Provide mentorship to junior members of the team and serve

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Team The Systems Engineering team is responsible for the requirements, architecture, and validation of autonomous driving capabilities across engineering disciplines. This includes designing performance metrics, evaluation methods, and criteria for success, which the team then drives cross-functional via requirement definition and system validation. Systems Engineering works at the intersection of hardware, software, and robot operations, with a deep understanding of technologies in all three. We are a small, high-impact team that sets the checkpoints for autonomy deployment. About the Role The Senior Systems Test Engineer (STE), Autonomy Behavior role is responsible for transforming Nuro's Verification & Validation (V&V) ecosystem. You will focus on the technical implementation, standardization, and automation of V&V processes. This involves creating a unified, automated architecture for validation , designing and

HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next. Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills. People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards. About the role We are looking for a Senior AI Data Operations Manager to own and run our end-to-end LLM model data creation pipeline from sourcing and managing vendors, to coordinating with engineering teams to evaluate model performance to closing the loop by creating targeted data for edge cases ensuring the data our models train on meets the highest quality standards. This role will manage the end-to-end AI data pipeline across 10+ AI features spanning multiple products on our platform This is a cross-functional operations role that sits at the intersection of ML, product, and operations management. You will be the connective tissue between our machine learning engineers, internal annotators, and external vendors, translating technical requirements into actionable data creation workflows and ensuring every batch of data that reaches our models is accurate, well-annotated, and fit for purpose. Critically, you will also drive automation across the pipeline, designing and deploying AI agents that eliminate manual bottlenecks and make the entire operation smarter over time. What you will do Own the full AI feature development lifecycle, from sourcing data to quality management and relationship building at scale. Design an

The Documentation team creates engaging and informative technical content, particularly our public product documentation: Datadog Docs . This is an opportunity for a Documentation Manager to help us deliver high quality technical documentation and lead one of our growing documentation teams. Our team is hands-on with the technologies that Datadog monitors, and collaborates with technical and product teams to create technical documentation for our APIs, SDKs, developer and security tools, and community developed integrations — thousands of pages of content! This role is remote in North America. What You’ll Do: Manage 3-5 technical writer direct reports, overseeing their day-to-day, helping them make and manage effective content project plans, formally supporting their growth and development, and fostering an environment that encourages positive engagement and performance. Partner with our Product and Engineering teams to create and maintain public documentation for users, developers, and SREs, helping them succeed with Datadog products, features, SDKs, APIs, and developer tools. Experiment with the product, dig into source code, and interview subject matter experts to research technical details for documentation. Collaborate with our contributor community and greater Documentation team to develop and improve documentation standards and processes. Who You Are: You have 5-10 years experience researching and developing documentation for technical topics, like databases, APIs, cloud infrastructure, and performance and security monitoring. You have 2-5 years experience managing a small team of technical writers, coaching their performance, guiding their career journey, and breaking down complex projects into achievable plans. You have publicly available technical writing samples. You are comfortable reading at least two programming languages (e.g. Ruby, Python, Go, bash). You have written or managed documentation as code, and are familiar with modern infrastructure such a

Natera is seeking a hands-on, highly accountable Senior Manager of Network Operations to be our Austin site lead. This position will lead the day-to-day operations, reliability, and continuous improvement of a global enterprise network supporting critical healthcare and genomic operations. This role is responsible for managing a distributed network operations team, ensuring high availability across LAN, WAN, wireless, firewall, cloud, and on-premise environments. The Senior Manager will partner closely with Infrastructure, Information Security, DevOps, Engineering, and Lab/Business Operations teams to support a secure, scalable, and resilient network environment. The ideal candidate brings strong technical depth, operational discipline, and people leadership experience. This individual will help execute network modernization initiatives, improve observability and incident response, maintain compliance with change management and regulatory controls, and ensure the network team delivers consistent, reliable support to the business. Key Responsibilities Manage the stability, performance, security, and availability of Natera’s global enterprise network, including LAN, WAN, SD-WAN, wireless, firewalls, VPN, cloud, and on-premise environments. Lead a team of network engineers, providing coaching, prioritization, and technical guidance. Execute network operations initiatives aligned with the broader IT infrastructure strategy, including automation, resiliency, lifecycle management, and performance improvements. Serve as an escalation point for high-severity network incidents, coordinating troubleshooting, communication, root cause analysis, and service restoration. Remain hands-on with network design, configuration, troubleshooting, optimization, and implementation activities as needed. Partner with Information Security on firewall policy management, segmentation, remote access, vulnerability remediation, and secure network architecture practices. Support network capacity

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Developer Relations Manage r you will own the strategy, execution, and outcomes for Roblox developer growth strategies of Europe. You will work directly with publishers, developers, emerging studios, and industry partners across Europe to drive adoption, accelerate development, and build long-term ecosystem relationships. You will serve as a strategic partner to developers, represent Roblox at industry events, and collaborate cross-functionally with Product, Marketing, Creator, and International teams to scale Roblox as a destination for high-quality, game development. You Will: Proactively set team goals, monitor progress and conversation trends with key partners. Partner with data scientists, product, engineering and leaders across the company. Become the voice of your partners, identifying and quantifying the critical action items that will impact our product growth in the region. Communicate risk factors of the region and make difficult decisions. Actively share reports to reflect the impact of your work with the company. You have: Based in the Netherlands or willing to relocate. 6+ years of experience in technical project management. Able to proactively communicate wit

P-1495 About Databricks At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. About the Role Databricks is seeking a Senior Staff Product Operations Manager to serve as the chief architect of our internal operational ecosystem. This is a high-leverage leadership role embedded within Engineering, designed to orchestrate the complex intersection of technical innovation, product lifecycle maturity, and global Go-to-Market (GTM) acceleration. In this capacity, you will move beyond the management of existing processes to lead the creation of a formal Operational Association . You will be responsible for designing the high-fidelity frameworks that allow our engineering organization to remain agile while ensuring that every product investment is data-driven, transparent, and rigorously aligned with our long-term commercial strategy. This role is purpose-built for a strategic thinker who excels at navigating the "gray space" between a deep technical roadmap and the sophisticated financial requirements of a global enterprise platform. Impact Operational Orchestration: Define and govern the strategic engagement model between Engineering, Product, and GTM, ensuring that product lifecycle milestones are seamlessly integrated with field readiness and revenue velocity. Investment Intelligence: Act as a critical advisor to executive leadership, applying a consultant’s rigor to evaluate business inves

P-1495 About Databricks At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. About the Role Databricks is seeking a Senior Staff Product Operations Manager to serve as the chief architect of our internal operational ecosystem. This is a high-leverage leadership role embedded within Engineering, designed to orchestrate the complex intersection of technical innovation, product lifecycle maturity, and global Go-to-Market (GTM) acceleration. In this capacity, you will move beyond the management of existing processes to lead the creation of a formal Operational Association . You will be responsible for designing the high-fidelity frameworks that allow our engineering organization to remain agile while ensuring that every product investment is data-driven, transparent, and rigorously aligned with our long-term commercial strategy. This role is purpose-built for a strategic thinker who excels at navigating the "gray space" between a deep technical roadmap and the sophisticated financial requirements of a global enterprise platform. Impact Operational Orchestration: Define and govern the strategic engagement model between Engineering, Product, and GTM, ensuring that product lifecycle milestones are seamlessly integrated with field readiness and revenue velocity. Investment Intelligence: Act as a critical advisor to executive leadership, applying a consultant’s rigor to evaluate business inves

Opportunity Overview: We are seeking a Technical, Hands-on Manager to lead a team responsible for building and maintaining high-quality healthcare market datasets and analytics that power internal insights, benchmarking, and external thought leadership . In this role, you will lead a team of data analysts responsible for the development, quality assurance, and ongoing refresh of market data assets. You will combine strong people leadership with technical expertise in analytics and data science to ensure reliable, scalable data pipelines and actionable insights. The ideal candidate is both a strong people manager and a hands-on analytics leader who can guide analysts in rigorous data methodology, translate data outputs into meaningful business insights, and partner closely with commercial strategy, product, clinical, and analytics stakeholders. What you’ll do: Lead and develop a team of data analysts responsible for the creation, validation, and ongoing refresh of healthcare market datasets. Mentor analysts in data methodology, statistical reasoning, and reproducible analytics practices to ensure consistent and rigorous analysis across the team. Establish analytic standards, coding practices, and documentation expectations to ensure all datasets and insights produced by the team are reproducible and scalable. Establish and maintain governance processes for market data including versioning, documentation, auditability, and traceability of data sources and methodologies. Oversee change-detection logic, ensuring the team systematically identifies and documents additions, removals, and shifts in the market dataset. Define and enforce data quality standards across ingestion, transformation, and analysis workflows. Collaborate with Data Engineering and Platform teams to ensure the underlying data infrastructure supports scalable ingestion, transformation, and analytics workflows used by the analyst team. Translate analytic outputs into business insights, benchmarks, and st

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What’s the opportunity? We are seeking a commercially-minded engineering leader to build and lead our Forward Deployed Engineering (FDE) New Business team. This role is pivotal in helping Fin scale its AI-first platform to the world’s most complex organizations. You will own both the technical execution and the business value outcomes, ensuring that our high-stakes deployments result in tangible success for our customers. About this Role This role is both strategic and hands-on. You will lead a Forward Deployed Engineering team that focuses on winning complex, large deals and navigating ambiguous customer engagements. Unlike traditional engineering management roles, this position demands high commercial fluency and a tight feedback loop with our R&D teams. You will collaborate closely with Sales, Solut

About The Role Together AI is scaling its own data center infrastructure to power the next generation of AI workloads. We are looking for a Program Manager, Data Center Delivery to serve as our representative across our physical infrastructure builds. In this role, you will manage critical data center builds, coordinate infrastructure deployment, and drive projects from contract negotiation through commissioning and data center fit out with vendors and strategic partners. You will own the full deployment lifecycle, ensuring builds are delivered on time, on budget, and to the quality standards required for high-density AI compute environments. Responsibilities Serve as Together’s representative on data center construction and expansion projects, managing data center providers, sub-contractors, compute integration partners, and strategic infrastructure alliances with cloud providers and technology partners from inception through deployment. Oversee full-stack deployment, from MEP installation, white space commissioning, facility readiness, white space fit out, and turnover to operations teams. Manage the performance of integration partners (VARs/CI’s) regarding staging and validation. Manage partner contracts and collaborative technical partners, service level agreements (SLAs), schedules, and change orders; track progress against milestones and hold partners accountable to performance, cost, and timeline commitments. Conduct diligence on vendor and partner operational readiness. Coordinate with external partners, including data center providers, owner’s reps, GCs, design consultants, and commissioning agents, to resolve field issues and keep builds on track. Track equipment deliveries from vendors, coordinating delivery schedules with construction milestones to ensure materials arrive on time. Provide regular project status reporting to leadership, including schedule updates, risk registers, budget forecasts, and key decision points. Drive process improvements