Technical Support Analyst Jobs

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Revenue Technology Analyst on GitLab's Revenue Technology team, you'll help support and maintain the tech stack that powers our go-to-market teams. As our Revenue organization continues to grow, you'll help execute the workflows, standards, and ways of working that make it easier for teams to do their best work. You'll partner with Revenue Operations, Pre- and Post-Sales Strategy, Enablement, IT, and beyond to help identify process gaps, support integrations and automations, and translate business needs into technical solutions. You'll also help build and maintain a strong documentation and knowledge

Transform the way people work and live with data-driven analytics and advice. As a consulting analyst at Gallup, you’ll collaborate with the most engaged associates in the world in operations, business development and consulting. Together, you will provide the analytics and advice that help our clients sustain and grow thriving businesses. You will be involved in the initial stages of client projects to understand needs, uncover opportunities and advise on the best practices for meaningful results. Then, you will contribute to the implementation, analysis and deliverables. Clients and coworkers will appreciate your professional presence, critical thinking and data analysis skills as you make important data-backed discoveries. What You’ll Do Analyse employee and customer data to deliver powerful insights that help organisations solve their most pressing business challenges Collaborate with consultants and clients to design research solutions, prepare compelling presentations and support client engagements that drive real change Grow your expertise in workplace analytics, behavioural economics and Gallup’s science-based methodologies through hands-on project work and mentorship Who We Want Organised overachievers who are fast-paced, self-motivated, and adept at managing multiple projects with close attention to every deadline, detail and deliverable Expert analysts who can explore smart hypotheses, quickly see patterns and identify insights that are key to clients’ transformational change Data geniuses who are passionate about research and analysing datasets and continually seek opportunities to hone their skills Collaborative partners whom others can always count on to follow through on their commitments and work with the team in any way possible to ensure that work is done and done well Sophisticated communicators with excellent interpersonal skills to answer technical questions and translate complex information into understandable and meaningful t

JOB TITLE User Access Certification Analyst A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting with discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU'LL DO Develop and scale the firm’s user access certification program, driving measurable improvements in access hygiene and enforcement of least privilege Support execution of periodic access certifications across enterprise systems, assisting with multiple reviews at different stages simultaneously Analyze and validate large access-control datasets to identify excessive, inappropriate, privileged, or high-risk access Perform data quality assurance and reconciliation to ensure completeness, accuracy, and consistency of access and entitlement data before and during certifications Track certification progress and remediation status using metrics and dashboards, and deliver data-driven insights to accelerate closure Investigate data discrepancies and anomalies, coordinate with certifiers, application owners, technical subject matter experts, and development teams to drive timely resolution Validate remediation and deprovisioning outcomes through targeted data verification and reconciliation activities Produce clear, audit-ready reporting and artifacts on certification results, access risk, and remediation outcomes for internal and external audits Partner with system and application owners to interpret access data and support decisions that reduce access risk and uphold least privilege principles Innovate certification lifecycle processes by applying automation, reporting i

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The Deal Strategy Analyst is a commercial operator embedded in Synthesia's Revenue Operations function. This is a deal desk role with depth — you’ll partner directly with AE/CSMs, Sales leadership, Finance, and Legal across the EMEA region to structure, price, and approve deals that are commercially sound, operationally clean, and built to close. You will support the deal review process for EMEA: from first submission through approval routing, exception triage, and post-signature hygiene. You’re a day-to-day partner to AE/CSMs on standard deals, escalating non-standard structures to senior team members. We are looking for someone with strong technical foundations — Salesforce fluency, revenue recognition awareness, and comfort working in CPQ environments — alongside developing commercial judgement and a willingness to learn the craft of deal structuring. What You'll Do: Deal Review & Structuring Review deal submissions from EMEA AE/CSMs for compliance with pricing policy, discount schedules, and approval thresholds — approving standard deals and routing exceptions to senior reviewers Support modelling of multi-year, multi-product deals — building ARR, TCV, and per-seat/platform fee scenarios under the guidan

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Quality Analyst, you will support the Quality Manager and the broader team in maintaining quality controls, executing calibration reviews, and ensuring smooth auditing operations with our vendor partners. You will play a crucial role in validating audit accuracy, analysing performance trends, and identifying grading discrepancies, helping to safeguard platform integrity and streamline vendor quality processes. You Will: Assist in executing regular quality compliance reviews and operational audits to ensure vendors adhere to established grading rubrics. Conduct daily audits of vendor customer service and moderation audits to verify accuracy and policy alignment. Gather, format, and maintain quality performance metrics and audit data to highlight recurring errors or vendor grading drift. Support the Lead in coordinating with Moderation, Customer Support, and Global Scaled Operations teams to resolve quality disputes. Participate in calibration sessions to ensure consistent interpretation of trust and safety policies across all vendor sites. Help test and implement new quality automation tools or auditing platforms introduced by the technical and leadership teams. You Have: 3-5 years of e

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Security team’s mission is to strengthen Okta’s position as the leading Identity-as-a-Service solution by identifying and resolving risks to the employees, product, and most importantly, our customers. The Security Trust & Culture team works to enhance customer trust in Okta’s identity services . We serve as a strategic resource working closely with Okta’s go-to-market teams. The Customer Assurance team is the central hub for security information, providing comprehensive guidance and resources to Okta customers so they can effectively manage their risk. As a Senior level analyst of Customer Assurance, you will support prioritizing and efficiently responding to questions about our security program and other due diligence related requests. You will act as a critical bridge between our customers and our internal engineering teams, ensuring Okta’s security posture is communicated effectively.Tasks will include training local Sales teams, managing complex escalations in the regional market, and driving technological changes to help Customer Assurance scale its efforts globally. This position requires a unique combination of skills including an ability to coordinate the analysis of technical issues, to communicate c

We are TRADER , a Canadian leader in digital automotive solutions. Our flagship brands - AutoTrader.ca , AutoSync , Dealertrack Canada and CMS - help Canadians buy, sell, and finance vehicles with confidence. Learn more at tradercorporation.com . As part of AutoScout24 group , Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. As ( Senior) Data Analyst , you will establish and scale the analytical data foundations for our Fintech ecosystem across Dealertrack and CMS. You will work closely with product, engineering, and business teams to enable reliable, data-driven decision-making. Your work will support product strategy, fraud prevention, customer trust initiatives, and the modernization of our Fintech platforms. What you’ll do: Design, build, and own core analytical data models supporting consistent measurement across fintech products, including fraud prevention, transaction flows, and customer journeys Define and document KPI logic, metric definitions, and analytical standards to ensure a shared and trusted view of performance across fintech analytics Act as an analytical partner to Fintech product teams supporting Dealertrack and CMS, generating insights that enable data-informed product development, optimization, and prioritization Ensure product and business decisions are grounded in robust and reliable analysis across financial workflows Serve as a technical mentor within the analytics team, establishing best practices for analytical methodologies, data quality, and metric definitions in a regulated fintech environment Guide junior analysts on complex analytical problems and collaborate with cross-functional teams to strengthen data literacy and promote data-informed decision making What you’ll need 5+ years of experience in data analytics with strong ha

Archer is an aerospace company based in San Jose, California building an all-electric vertical takeoff and landing aircraft with a mission to advance the benefits of sustainable air mobility. We are designing, manufacturing, and operating an all-electric aircraft that can carry four passengers while producing minimal noise. Our sights are set high and our problems are hard, and we believe that diversity in the workplace is what makes us smarter, drives better insights, and will ultimately lift us all to success. We are dedicated to cultivating an equitable and inclusive environment that embraces our differences, and supports and celebrates all of our team members. What you’ll do: Perform trade studies, requirements derivation, and establish the overall vehicle configuration based on requirements Complete hand calc and FEM analysis of primary and secondary aerospace structures Develop company standards for model creation, strength checks, and analysis report generation Compile documentation of stress analysis to support release of engineering drawings and documents Work closely with and mentor designers and junior structural analysts in stress/stability/fracture analysis best practices Provide technical guidance on design concepts (risk vs. cost vs. performance) Perform stress analysis using Finite Element Methods for static, dynamic, fatigue, and/or damage tolerance to support program design, fabrication, testing, and/or structural integrity activities Support test execution and analyze test results to validate and verify that designs meet requirements and specifications Write detailed structural substantiation reports and other technical reports as required in order to obtain FAA airworthiness approvals What you need: 5+ years of experience with aircraft, spacecraft, launch vehicle or powertrain structures Bachelor’s degree in Engineering field, M.S. preferred Proven experience with stress, fatigue, and/or damage tolerance analysis on both metallic and/

About Dot Collective We are a new generation consultancy based across UK and EU and founded on the premises of the engineering excellence and empowering people to make an impact. We work with all modern tech stacks and typically run agile scrum on all our projects. About you Are you passionate about data and its transformational powers? Do you like being able to make a huge difference in a limited period of time? We might be just the right place for you. Your key skills and capabilities: Gathering and documenting business and project requirements Managing stakeholders of differing levels Analysing and profiling large and complex datasets Managing a team backlog using tools like Jira or Azure DevOps Agile ways of working Familiar with Online Transaction Processing (OLTP) and Online Analytical Processing (OLAP) systems Creating conceptual, logical and physical data models Creating mapping specifications for data migrations Coordinating User Acceptance Testing (UAT) with business stakeholders Excellent SQL skills Knowledge of python (pandas) Experience with Cloud platforms Creating data dashboards using Tableau, PowerBI or Qlik and story telling We expect you to work closely with business to understand their current data problems, pain points and to know how to analyse and cleanse their data. Also, we expect you to design data storage solutions and be a good communicator with your technical team. Our promise to you We will always see you as a human being and will do our very best to support your needs and wellbeing – well-designed co-working and collaboration spaces, remote working patterns that work for you, parenting leave, sabbaticals and ability to work on personal projects. We believe that a geled team is worth its weight in gold – we will do everything we can to avoid breaking well-performing teams. Whilst continuity across every project is no

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview At Abbott Cancer Diagnostics, we're cancer fighters. That's not a tagline, it's the reason we come to work every day. Our mission is to change lives through advances in cancer detection and treatment guidance, and ultimately to help eradicate the disease and the suffering it causes. Everything we build, including the software you'd be leading, exists to move that mission forward. As a Senior Application Analyst, you will work on business systems design and configuration, Upgrades, and improvements for assigned technology platforms. As a primary support contact for application end-users, the Senior Application Analyst will work to identify issues that arise in the application area, as well as issues that impact other application teams and work to resolve them. The Senior Application Analyst will perform impact analysis of desired changes, build and test systems changes, and identify areas of improvement associated with platform performance and opportunities to enable business processes and requirements. The Senior Application Analyst will act as a mentor to more junior analysts on the team, support questions and may delegate activities to other analysts. Essential Duties Include, but are not limited to, the following: Lead the estimation of enhancement or support requests. Guide workflow design, configure and test system changes, and analyze technical issues. Liaise with business systems stakeholders and software ven

Senior Offensive Cybersecurity Test Analyst Company: The Boeing Company The Boeing Company is seeking a Senior Offensive Cybersecurity Test Analyst to support the Boeing Test & Evaluation (BT&E) cyber test capability. The selected applicant will join a highly technical Test & Evaluation team building an offensive cyber test capability in Berkeley, MO . This position will be providing testing services to Boeing Defense Space & Security (BDS) portfolio. The primary responsibilities will include Product Security (Cyber) test planning, integration, and execution, mission-based risk assessments, vulnerability assessments, and penetration tests. The selected applicant will become a Berkeley team member trained across the broader BT&E Product Security Capability team. Position Responsibilities: Lead execution of penetration tests to identify, exploit, and assess a target system’s vulnerabilities in a threat-representative manner on embedded systems and IP-based networks Subject Matter Expert for emulating advanced cyber adversary (advanced persistent threats) tactics, techniques and procedures (TTPs) Lead controlled attack simulations that test the effectiveness of a blue team and its capabilities to detect, block, and mitigate attacks and breaches</span

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview At Abbott Cancer Diagnostics, we're cancer fighters. That's not a tagline, it's the reason we come to work every day. Our mission is to change lives through advances in cancer detection and treatment guidance, and ultimately to help eradicate the disease and the suffering it causes. Everything we build, including the software you'd be leading, exists to move that mission forward. As a Senior Application Analyst, you will work on business systems design and configuration, Upgrades, and improvements for assigned technology platforms. As a primary support contact for application end-users, the Senior Application Analyst will work to identify issues that arise in the application area, as well as issues that impact other application teams and work to resolve them. The Senior Application Analyst will perform impact analysis of desired changes, build and test systems changes, and identify areas of improvement associated with platform performance and opportunities to enable business processes and requirements. The Senior Application Analyst will act as a mentor to more junior analysts on the team, support questions and may delegate activities to other analysts. Essential Duties Include, but are not limited to, the following: Lead the estimation of enhancement or support requests. Guide workflow design, configure and test system changes, and analyze technical issues. Liaise with business systems stakeholders and software vendo

Citi's Markets Quantitative Analysis (MQA) group is seeking a highly skilled VP Quantitative Analyst to join its Equities team. This role is central to the research, design, implementation, and maintenance of cutting-edge Equities Execution Algorithms for Citi's clients and internal trading desks, with a specific focus on North America and LATAM markets. This position offers a unique opportunity to apply strong quantitative, technical, and soft skills to foster innovation within a collaborative team culture, directly impacting trading businesses, control functions, and the global client base. Key Responsibilities Algorithmic Development & Enhancement: Design and develop new algorithms and strategies for the next generation equity trading platform initiative at Citi. Research, design, and implement improvements for existing algorithmic trading strategies (e.g., VWAP, liquidity seeking). Develop and enhance quantitative models, including optimal schedule, market impact models, and short-term predictive signals (e.g., fair value). Implement algorithm enhancements and customizations with production-quality code, applying best practices for modular, reusable, and robust trading components. Data Analysis & Modeling: Perform in-depth analysis of large datasets comprising market data, orders, executions, and derived analytics. Apply statistical modeling and machine learning techniques for data analysis and signal generation. Conduct flow analysis and performance tuning for various client flows. Provide data and analysis to support initial model validation and ongoing performance analysis. Collaboration & Support: Collaborate closely with traders, risk managers, product, sales, and technology teams to integrate quantita

Summary We are seeking an organised and self-motivated Data Analyst to work embedded in our Everyday Banking team, to help shape the development of one of the world's leading FinTech products. About the opportunity As a Data Analyst (Product) you will enable our product and business segments (Cards, Payments in the Everyday Banking domain to make data-driven decisions. You will monitor, measure and analyse the effectiveness of your product teams’ initiatives, as well as help drive the strategy of your business segment. You are here to establish a data-mindset and thereby to foster a culture of continuous learning and improvement. You will work in a cross functional setup, working closely with other analysts, engineers, designers, and product managers. In this role, you will: Help us set the right goals: Develop clear and measurable targets based on an initiatives’ scope. Improve our overall forecasting and goal setting capabilities. Handle stakeholders: Be an internal go-to-person for your teams when it comes to data related questions. Evaluate initiatives: Support Product experimentation & A/B testing initiatives; design test plans, obtain cross-functional alignment, execute robust analysis, and deliver actionable insights. Share these learnings through clear documentation and concise and empathic communication. Contribute to self-serve data platform: Help building the right analytics foundations ,by pairing up with technical peers, so our product and business teams can interact with data and extract the right insights themselves. Provide monitoring tools: Build the dashboards your team looks at every week to make sure they are impacting our company OKRs. Improve data literacy of organisation: Educate teams to become independent when it comes to data access and understanding function led training and team wide workshops to foster data driven culture. Be part of our data-community: Collaborate with a broad range of analytics t

JOB DESCRIPTION: We currently have an exciting opportunity for a Senior Clinical Data Management Analyst to join our Data Management team. The role comprises of providing clinical data management expertise for the Clinical Affairs and R&D departments across Abbott's Diabetes Care product range. We are keen to hear from candidates looking for an opportunity to make an impact at work and contribute to patient health for the next generation of glucose monitoring technology. The Opportunity In this role, you would be joining a vibrant, friendly and inclusive group of Data Managers, EDC programmers and Statistical Programmers, where you can expect to work across a varied range of clinical trials and R&D projects. Key activities as a Senior Clinical Data Management Analyst include: Lead and direct data management activities in support of Clinical Affairs and R&D. Develop and maintain data management processes, procedures, and best practices. Support clinical studies, including CRF design/review, database build and validation, creation of data management documents. Participate in clinical study teams and liaise with other departmental groups to establish priorities and communicate schedules. Essential Skills and Experience You will have a BSc (or higher) in a scientific or technical discipline. Previous experience working in a regulated clinical data management environment is advantageous. We will expect you to be able to successfully contribute to and manage a small number of projects, and work with colleagues from a range of backgrounds to implement data management processes. Additionally, you’ll need to be adaptable, have a keen eye for detail, excellent written and verbal communication abilities, strong collaboration and team-working skills.</p