Technical Support Analyst Jobs

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Associate Managing Consultant, Technical Program Management Technical Program Management/ Business Analyst Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. ________________________________________ Roles and Responsibilities You will lead technology programs and strategic initiatives with moderate oversight, managing project scope, requirements, technical delivery, stakeholder engagement, and implementation activities. You will collaborate across business and technology teams to ensure successful execution of client engagements while proactively managing risks, dependencies, and delivery outcomes. Client Impact • Lead multiple concurrent technology programs, product implementations

Aerodynamics Engineer (Aero-Stability & Control Analyst) Company: The Boeing Company Boeing Defense, Space & Security (BDS) is hiring an Experienced or Senior Aerodynamics Engineer to perform propulsion system qualification support and analysis in the St. Louis, MO region ! Position Responsibilities: Performs aerodynamic/aerothermodynamics design and analysis of flight vehicles to ensure that the vehicle meets requirements Key contributor to developing new and improving existing technologies, tools and processes to enhance technology readiness, improve vehicle performance and reduce cycle time and cost Conducts, coordinates and/or develops test requirements to meet test objectives using established processes Assesses the impact of proposed regulations to determine the effect on cost, performance, producibility, maintainability and safety Supports certification and qualification processes of the aerodynamic/ aero thermal characteristics of flight vehicles Assists in training others Works under general supervision Basic Qualifications (Required Skills and Experience): Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement 5+ years work-related experience with a Bachelors degree OR an equivalent combination of work-related experience and technical education. Preferred Qualifications (Desired Skills and Experience): (Level 4) 9+ years work-related experience w

Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Senior Statistical Programmer Consultant to join one of our clients. ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts. We are seeking an experienced Senior Statistical Programmer with strong expertise in clinical trial programming and a solid background in oncology . The successful candidate will be capable of independently leading statistical programming activities across clinical studies, partnering closely with statisticians, clinical teams, and other cross-functional stakeholders. This role requires strong technical expertise in SAS programming, CDISC standards, and clinical trial reporting , along with the ability to take ownership of programming deliverables and provide guidance to junior team members. Key Responsibilities Lead statistical programming activities for clinical studies within the oncology therapeutic area , from study start-up through database lock, analysis, and reporting. Develop, review, and maintain high-quality SAS programs for SDTM, ADaM, Tables, Listings, and Figures (TLFs) . Lead programming activities for interim and final analyses, including complex efficacy and safety analyses. Work closely with Biostatisticians to understand statistical analysis plans, programming specifications, and study requirements. Develop and review programming specifications and ensure consistency with study protocols, SAPs, and statistical methodology. Support the creation and validation of CDISC-compliant SDTM and ADaM datasets . Generate and validate TLFs fo

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About Deliveroo At Deliveroo, our mission is to build the definitive food company. To make that possible, we’re creating an environment where everyone can belong, grow, and do their best work. About the Role As an Italy Payroll Analyst , you will be responsible for administering and overseeing the end-to-end payroll process for our Italy population. You’ll partner closely with HR, Finance, Employment Tax, Legal and our external payroll providers to ensure accurate, compliant and timely payroll delivery. This is an individual contributor role requiring strong technical expertise in Italian payroll legislation, statutory compliance and employee taxation . You will act as the Italy Payroll Subject Matter Expert (SME) , ensuring robust payroll governance, maintaining high standards of accuracy and supporting continuous improvement across our Workday and CloudPay payroll ecosystem. You will also play an important role in identifying opportunities to simplify, automate and improve payroll processes, while supporting wider global payroll initiatives and projects. What You’ll Be Doing Lead the end-to-end Italy payroll process — from data preparation, validation and payroll inputs through to review, reconciliation and final sign-off, ensuring accurate and timely payroll delivery. Act as the Italy Payroll SME , providing expert guidance on Italian payroll legislation, taxation, statutory requirements and payroll best practice. Support other payroll entities within the team where required, contributing to the successful delivery of the wider global payroll operation. Oversee outsourced payroll processing with our payroll provider, CloudPay, ensuring agreed SLAs, controls and quality st

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Job Description: SAP ECC, MDG and S/4HANA Sr. Business Systems Analyst Job Summary: We are seeking a highly skilled SAP ECC, MDG, S/4HANA Specialist to join our team. The ideal candidate will have extensive experience in both functional and technical aspects of SAP ECC, Master Data Governance (MDG), and S/4 migration. This role involves configuring, developing, and maintaining SAP systems to support various business processes and improve data management solutions. Key Responsibilities: ECC Functional: Configure and maintain SAP ECC modules: MM, SD, PP, LO, HR, FI, CO. Perform SPRO configurations to meet business requirements. ECC Technical: Develop ABAP code with a strong understanding of RICEFW concepts:</

Data Analyst - Investments Summary We are seeking an organised and self-motivated Data Analyst to work embedded in our Investments team, to help shape the development of one of the world's leading FinTech products. About the opportunity As a Data Analyst, you will enable our product and business segments in the Financial Empowerment domain, specifically Investments, to make data-driven decisions. You will monitor, measure and analyse the effectiveness of your product teams' initiatives, helping to drive the strategy of your business segment. You will apply robust analytical approaches, including experimentation and causal inference methods where appropriate, to understand the impact of product and business decisions on customer and business outcomes. You are here to establish a data mindset and thereby foster a culture of continuous learning and improvement. You will work in a cross-functional setup, collaborating closely with other analysts, engineers, designers, and product managers. In this role, you will: Help us set the right goals: Develop clear and measurable targets based on an initiatives’ scope. Improve our overall forecasting and goal setting capabilities. Handle stakeholders: Be an internal go-to-person for your teams when it comes to data related questions. Evaluate initiatives: Support product experimentation and impact measurement initiatives; design experiments and causal inference analyses, obtain cross-functional alignment, execute robust analyses, and deliver actionable insights. Share these learnings through clear documentation and concise, empathic communication. Contribute to self-serve data platform: Help building the right analytics foundations ,by pairing up with technical peers, so our product teams can interact with data and extract the right insights themselves. Provide monitoring tools: Build the dashboards your team looks at every week to make sure they are impacting our company OKRs. Improve data literacy

Location Details: India (Remote) At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team … Join our team at GoDaddy, the largest services platform for entrepreneurs worldwide. We empower over 21 million customers globally by providing essential tools and assistance to help them thrive online. GoDaddy’s Tax team is looking for a Tax Technology Senior Analyst to join our organization. Do you want to be a pivotal part of the growth of our tax technology footprint ? As GoDaddy continues to scale at pace, so does the requirement to deliver efficient, scalable and compliant solutions to manage our end to end tax process lifecycle . At GoDaddy, our tax team should apply strong tax technical knowledge with an aptitude for using, delivering and growing our technology systems, tools and solutions . You must have experience working with tax logic in both ERP systems and tax determination software such as a global tax engine . You must be able to fluently communicate with GoDaddy IT, Finance and Accounting, Engineering , Product teams and third party vendors . What you'll get to do... Tax Technology & Systems Support (evaluating appropriateness of tools and systems, supporting systems design, maintenance, configuration updates, testing, troubleshooting) Tax Automation, AI and Process Improvement initiatives (identifying opportunities, preparing requirements, impl

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Team The Compliance function at OKX is responsible for the overall compliance program and culture of the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. About the Opportunity The successful candidate will have prior transaction monitoring/investigations experience in the financial services, FinTech or cryptocurrency industries. You will help support the Special Investigations team, focusing on analyzing blockchain data to identify potential illicit activities, money laundering and terrorist financing, involving cryptocurrencies. The job requires a mix of technical expertise, investigative skills, and knowledge of crypto markets and blockchain technology. What You’ll Be Doing Conduct in-depth investigations of complex AML cases, ensuring thorough analysis and adherence to regulatory requirements, through investigation of blockchain transactions to track and identify suspicious or illicit activities such as money laundering, and other criminal activities. Analyze data to identify process gaps and opportunities, and partner with Compliance, Training and other FIU stakeholders to recommend mitigating activities for risk and close process gaps. Evaluate AML transa

Job Requisition ID # 26WD100617 Position Overview Autodesk is shaping the future of the design and make industries by helping our customers navigate a rapidly evolving AI-driven landscape. Supporting our Autodesk AI initiatives, you will help us understand how AI and new business models are reshaping the competitive landscape across Manufacturing, AECO (Architecture, Engineering, Construction, and Operations), and Media and Entertainment. This is an individual contributor role on a team with deep business, industry, and technical experience. A successful candidate builds with AI by default, not as a tool added on top. The way competitive intelligence gets done is changing faster than most business functions can adapt. We’re hiring for that gap. You will spend as much time building the systems that produce our intelligence as you will producing it. Location : We support hybrid work, and you work near our Portland, Oregon, or San Francisco, California offices. Responsibilities Build and maintain the automated systems that produce our intelligence, including source monitoring and refresh cadences Find the parts of our process that shouldn’t be manual anymore and fix them without waiting for permission Track how AI is changing our markets, following competitors, startups, funding, product releases, partnerships, research, talent movement, and regulatory shifts Work directly with business functions, product management, engineering, and technical benchmarking to define target markets, map competitive landscapes, size opportunities, identify gaps, and test market and com

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview At Abbott Cancer Diagnostics, we're cancer fighters. That's not a tagline, it's the reason we come to work every day. Our mission is to change lives through advances in cancer detection and treatment guidance, and ultimately to help eradicate the disease and the suffering it causes. Everything we build, including the software you'd be leading, exists to move that mission forward. The Application Analyst will work on business systems design, configuration, upgrades, and improvements for assigned technology platforms. As a primary support contact for application end-users, the Application Analyst will work to identify issues that arise in the application area, as well as issues that impact other application teams, and work to resolve them. The Application Analyst will perform impact analysis of desired changes, build and test systems changes, and identify areas of improvement associated with platform performance and opportunities to enable business processes and requirements. Essential Duties Include, but are not limited to, the following: Responsible for business systems design and configuration, upgrades, and improvements for low complexity applications using established processes and procedures. Estimate and assess impact of requested changes to assigned business system and/or platform. Guide workflow design, configure and test system changes, and analyze technical issues. Develop new processes and procedures in partners

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s People Systems team sits at the intersection of technology and human experience. We are internal consultants who turn ambiguity into scalable solutions. As part of the People Solutions organization, we partner with Corporate Technology, Finance, and the wider People team, including Talent and Total Rewards, to build a world-class employee experience. We are a strategy-first, quality-focused team that values technical rigor, adaptable problem-solving, and deep empathy for the Stripes we serve. What you’ll do As a Workday Analyst on the People Systems team, you’ll help administer and improve Stripe’s Workday environment. You’ll support the operational, cyclical, and change-management work that keeps our systems running reliably while building technical depth across key Workday domains. You’ll work with People Systems teammates and cross-functional partners to turn well-defined requests into tested, documented system updates. You’ll own assigned workstreams with guidance and partner with senior teammates on complex changes, high-risk decisions, and system escalations. This role is well suited to someone who enjoys solving operational problems, working carefully with confidential data, and bringing clarity to Workday administration. Responsibilities Configure and administer assigned Workday capabilities across defined functional areas, including Core Human Capital Management, Security, Time Tracking, Absence, and Reporting Complete recu

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior People Technology Analyst - Talent Acquisition About the job This position is needed to gather requirements, design solutions, test functionalities, and provide configuration support across the recruit-to-hire employee lifecycle. The successful candidate will partner closely with Talent Acquisition (TA), People Technology, and business stakeholders to drive efficient and user-friendly technology solutions that support global hiring using platforms such as Eightfold, Greenhouse, Workday, HackerRank, LinkedIn, HireRight, and specialized candidate fraud and sourcing tools. Responsibilities In this role, you’ll: Participate in requirements gathering sessions with TA and HR stakeholders to understand business processes and translate them into technical specifications. Lead follow-up requirements gathering clarification and demos to stakeholders to ensure recruit-to-hire business outcomes are being achieved. Analyze exi

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. About the Role Hasbro is seeking a Principal SAP Security Analyst to join our IT Security team in Montreal. This senior individual contributor position will assist in steering access governance, role development, compliance readiness, and security controls across SAP ECC, S/4HANA, SAP RISE, SAP Business Technology Platform, Identity Authentication Service, and Identity Provisioning Service. We are shifting more SAP security responsibility internally and need someone who can guide complex tasks through knowledge, collaboration, and sound judgment. This role is not a people manager position, but it does provide technical direction to SAP analysts, access administrators, project teams, business partners, auditors, and implementation partners. What You’ll Do Build SAP security architecture, standards, access models, and role design practices. Support our migration to SAP RISE, including role mapping, identity integration, access transition, privileged access, connectivity, and post-migration controls. Develop and enhance Role-Based Access Control models that uphold least-privilege, address business needs, and meet compliance requirements. Lead role cleanup, redesign, simplification, and Segregation of Duties remediation. Set up and maintain SAP Identity Access Governance and SAP Governance Risk and Compliance, covering connectors, workflows, risk rules, provisioning, access analysis, and reporting. Strengthen access provisioning, access reviews, emergency and privileged access oversight. Support SOX and IT General Contro

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Customer First Team We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers. Join our team! We’re building a world where Identity belongs to you. Role Summary The Business Analyst (BA) is an essential member of the Okta Professional Services team. This role offers a unique opportunity to learn Identity and Access Management (IAM) fundamentals from the ground up. You will serve as a bridge between customer business objectives and technical implementation, developing the skills to own the requirements lifecycle and ensuring final deliveries are secure, scalable, and aligned with strategic needs. Key Responsibilities Discovery & Requirements Facilitation: Facilitate stakeholder workshops to uncover requirements, map current-state IAM processes, and identify dependencies and pain points across IT, security, and application teams. Documentation & Solution Design: Translate business needs into detailed functional and non-functional requirements. Produce clear business process flows and solution design diagrams to visualize the "how" and "why" behind the technical configuration. Traceability & Solution Integrity: Support senior team members in maintaining

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a highly motivated Senior Analyst to own and evolve a best-in-class tooling ecosystem that powers Roblox's Safety, Privacy, Trust &amp; Safety, and Support Operations teams. In this role, you will sit at the intersection of operations and technology — driving systematic improvements, scaling tooling infrastructure, and ensuring agents across global vendor sites have the tools they need to operate efficiently and safely at Roblox's scale. You will join a growing team of administrators, incident managers, and product support specialists in India, providing comprehensive tooling and admin support to our global operations teams. You will help build a premier suite of agent tooling by managing systematic changes, identifying improvements, and delivering exc