Technical Support Analyst Jobs

The Applications Development Intermediate Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems Apply fundamental knowledge of programming languages for design specifications. Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging Serve as advisor or coach to new or lower level analysts Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing an

Senior Manufacturing Operations Analyst Company: The Boeing Company The Boeing Defense, Space & Security (BDS) team is seeking Senior Manufacturing Operations Analyst for Phantom Works located in Mesa, AZ to support our Specialty Materials Manufacturing portfolio. Our facility serves as a hub for advanced manufacturing, where we design and produce cutting-edge military products that are vital to national defense. We take pride in our commitment to quality, safety, and sustainability. We want you to join our team and contribute to the production of aircraft parts and assemblies made from composite materials. As a Manufacturing Operations Analyst you will conduct assessments of processes and practices for comparison to applicable standards and criteria. Analyze and interpret data. Provide feedback on assessment results. Work with organizations to develop strategies, plans and metrics to accomplish company initiatives using Lean methodologies or other applicable tools and processes. Work at the appropriate level in the organization to implement strategies and plans. Work under general direction. Key Responsibilities: Provide expertise to the work cell team on the appropriate path and resources required to efficiently and effectively resolve production issues. Use advanced technical knowledge, understanding of process flow, and networking skills to ensure issues are addressed and resolved by responsible support organization Utilize tracking system to document, communicate, and ensure resolve of production issues. Conducts assessments of processes and practices for comparison to applicable standards and criteria. Analyzes and interprets data and provide root cause corrective action and

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview At Abbott Cancer Diagnostics, we're cancer fighters. That's not a tagline, it's the reason we come to work every day. Our mission is to change lives through advances in cancer detection and treatment guidance, and ultimately to help eradicate the disease and the suffering it causes. Everything we build, including the software you'd be leading, exists to move that mission forward. As a Senior Application Analyst, you will work on business systems design and configuration, Upgrades, and improvements for assigned technology platforms. As a primary support contact for application end-users, the Senior Application Analyst will work to identify issues that arise in the application area, as well as issues that impact other application teams and work to resolve them. The Senior Application Analyst will perform impact analysis of desired changes, build and test systems changes, and identify areas of improvement associated with platform performance and opportunities to enable business processes and requirements. The Senior Application Analyst will act as a mentor to more junior analysts on the team, support questions and may delegate activities to other analysts. Essential Duties Include, but are not limited to, the following: Lead the estimation of enhancement or support requests. Guide workflow design, configure and test system changes, and analyze technical issues. Liaise with business systems stakeholders and software ven

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Do you want to make a large impact in your next role? Join CVS Health as an Underwriting Sr. Analyst, where you will be responsible for Financial Analysis and Underwriting within the team. Here, you will work on key pricing activities to retain and grow pharmacy lives and support CVS Health and Finance leadership to drive value through network and formulary pricing strategies on multiple levels. In this high impact position, you will support key underwriting and financial analysis activities. This role will manage vast, complex Pharmacy Benefit Management (PBM) pricing strategies and pricing deployment designed to meet the business needs of the CVS Health Enterprise (PBM and Aetna as the client), and acts in an advisory capacity to the Aetna Underwriting team responsible for its downstream customers’ pricing. This position will report into the Sr. Manager of PBM Underwriting. The successful candidate will prioritize developing expert knowledge of the PBM and Health Plan Insurance industry economics and will have proven their ability to work on a high-performing team of knowledge-based employees with the necessary business acumen and technical skills to contribute to the goals of their team. The successful candidate will also have a track record of demonstrating the skill sets necessary to build a deep understanding of the client’s business and goals in order to suc

Location: Dubai, UAE | Practice Area: Capital Markets | Type : Full time Shape the future of institutional digital assets, connecting traditional capital markets with next-generation financial infrastructure. The Role At Capco, we're looking for a Business Analyst – Digital Assets to support the implementation and integration of the Taurus digital asset platform within a regulated traditional exchange. You'll act as the functional bridge between business, technology, operations, and Taurus, helping translate complex requirements into practical solutions that enable secure, scalable, and efficient digital asset operations. Working alongside the Implementation Lead and key stakeholders, you'll support the design and delivery of end-to-end digital asset capabilities spanning trading, custody, settlement, and integration with existing market infrastructure. You'll also explore opportunities to use approved AI tools and AI-enabled workflows to improve requirements analysis, documentation, and delivery efficiency, while maintaining appropriate human oversight, data security, and responsible AI practices. What You’ll Do Support the Implementation Lead in the end-to-end implementation and integration of the Taurus digital asset platform, coordinating requirements, dependencies, and delivery activities across client, vendor, and implementation teams. Gather, analyse, and translate business requirements into functional and technical specifications, mapping Taurus capabilities against client needs and identifying functional, operational, and integration gaps. Define end-to-end digital asset workflows covering trading, custody, wallet infrastructure, settlement, and tokenized assets, including business processes, rules, controls, and exception scenarios. Support integration with existing client systems and market infrastructure, facilitating stakeholder alignment, issue resolution, testing, go-live readiness, functional documentation, and operational handover. Leverage approved

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Position Title: Senior Financial Analyst, R&D Finance Location: San Diego, CA (Hybrid) Reports To: Associate Director, Finance – R&D FLSA Status: Exempt Position Summary: The R&D Finance Business Partner provides finance support for a complex portfolio of R&D functions, programs, strategic initiatives, and R&D leadership team members. The role works with R&D and Finance leadership to translate technical and operational activity into clear financial insight, improve forecast accuracy, evaluate investment trade-offs, and support resource decisions across operating expense, headcount, and capital investment. This position operates as an individual contributor in a matrixed environment with limited day-to-day direction. Success requires strong financial rigor, sound business judgment, clear communication, and the ability to build trusted partnerships while maintaining appropriate financial challenge and discipline. *This is a full-time role, Monday through Friday, with an expectation of 2–3 in-office days per week and additional on-site presence as

Job Title: Data Analyst – GCP BigQuery Location : Bangalore Exp : 7 to 11 yrs. About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Job Description: We are seeking Data Analyst with strong expertise in Finance/Banking Domain , advanced SQL skills , and hands-on experience with GCP/BigQuery . The ideal candidate will analyze large datasets, generate actionable insights, and partner with UK-based stakeholders to support business and strategic decision-making. Required Technical Skills Strong expertise in SQL . Hands-on experience with Google Cloud Platform (GCP) and BigQuery . Experience working with large-scale datasets, data warehouses Strong understa

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview: The Senior People Technology Analyst is responsible for leading the design, configuration, and continuous evolution of Workday Human Capital Management (HCM) capabilities as part of SIE’s global People Technology platform. This role serves as a senior technical leader and functional expert within People Technology Services (PTS), with senior ownership within the Workday Core HCM domain. This role is responsible for system configuration, business process optimization, security administration, custom reporting, and end-user support. Works closely with HR leadership, Payroll, IT, and cross-functional teams to ensure data integrity, streamline employee lifecycle workflows, and maximize the value of the organization’s Workday platform. The role is accountable for ensuring that core HCM solutions are scalable, precise, and aligned with global business requirements, while also contributing to broader Workday platform design and delivery. The role works closely with Human Resources stakeholders to translate policy, regulatory requirements, and business processes into scalable, system-driven solutions. Operating within a globally consistent Agile delivery model, this role balances deep domain expertise with cross-platform contribution. The role partners with

Lead Analyst Company: The Boeing Company Boeing F-22 Mission Systems team is hiring for a Lead Analyst located in Berkeley, MO . As Lead Analyst, you will be responsible for analyzing engineering solutions for the F-22 Raptor, including both enhancing existing field units with the addition of new capabilities as well as architecting and testing completely new systems. In this role you will be joining a cross-functional team to progress our products through the development lifecycle. Position Responsibilities: Leads analysis and translation of complex requirements into system architecture, hardware and software designs and interface specifications. Must be able to work in a fast-paced, collaborative environment, engaging with multiple teams and being responsive to agile requirements and critical path customer need dates. Collaborates with Responsible Engineers, customer technical staff, suppliers, and Lockheed Martin teammates to develop and document complex electronic and electrical system requirements for F-22 avionics sub-systems and weapon system architecture Analyzes and translates requirements into system architecture, hardware and software designs and interface specifications in support of lab and operational environments Reviews test data, including off-nominal data, for accuracy, quality and/or fidelity prior to delivery to customer This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. This position requires the ability to obtain a US Secret Security Clearance for which the US Government requires US Citizenship A final Secret Clearance

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Role Okta is seeking a Senior Provisioning Analyst to drive end-to-end execution, governance, and Tier 2 escalation management across complex customer provisioning. In this high-impact individual contributor role, you will champion operational integrity across multi-org customer environments, resolve critical provisioning bottlenecks, lead comprehensive reconciliation reporting, partner cross-functionally across global teams, and mentor team members to establish world-class operational excellence. Position Overview & Impact As a Senior Contributor within our Provisioning team, you will operate with high autonomy and serve as a Tier 2 Subject Matter Expert. You will take ownership of Tier 1 and Tier 2 incident resolutions, technical escalations, and multi-tenant systems management across a global scope. In this role, you will collaborate daily on strategic and operational initiatives alongside Support, Sales Engineering, Customer Success (CSM), Renewals, and Product Engineering. Your work will directly align with organizational Vision, Methods, and Targets (VMTs) to drive customer retention and enterprise scalability. Key Responsibilities Enterprise Deal & Org Provisioning: Lead end-to-end execution of complex Tier 2 customer provisioning cases, managing manual provisioning and deprovisioning alongside strategic high-value customer deprovisioning, validating contract structures, Salesforce opportunity associations, and multi-tenant o

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Data Enablement Team Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation. Within the Data organization, the Data Enablement team is chartered with creating scalable semantic models that make it safe for anyone to see and understand data. By partnering with product and engineering leaders, this team owns the data lifecycle from strategy to prototyping to implementation, executive dashboard and product level self-service support. The Senior Data Analyst Opportunity Reporting to the Manager, Data Enablement - this role will be responsible for unlocking analytics across the company. You will do this through a combination of data lifecycle ownership, data tooling enablement and outreach programs designed to foster the safe usage of scalable data models for reporting and analytic consumption. You'll serve as a critical data and technical partner that empowers our Sales, TAM, and Customer Success teams with the deep product insights they need to succeed. An average week will find you partnering with these teams to understand their measurement needs, reviewing engineering plans to ensure we capture critical data signals from the Auth

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Account Management About Arcus Arcus' leading Payments Platform enables businesses to launch and scale innovative payment experiences across Latin America. As part of Mastercard's Commercial & New Payment Flows (CNPF) organization, Arcus is helping modernize how businesses and consumers move money through digital payment solutions in Mexico and across the region. Overview The Analyst, Account Management will support the growth, retention, and success of Arcus' client portfolio by providing analytical, operational, and relationship management support. Working closely with clients and internal stakeholders, this role helps drive client satisfaction, business growth, and operational excellence. In This Role You Will Support the management and growth of strategic client relationships. Build and maintain relationships with business, product, operational, and technical stakeholders. Analyze client performance, transaction trends, and key business metrics. Develop reports, dashboards, and client-facing presentations. Identify opportunities for account growth and product adoption. Coordinate with Product, Operations, Technology, Finance, and Customer Support teams to address client needs. Support onboarding, implementations, and ongoing client initiatives. Maint

CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management. Focused on maintaining our nimble, agile, and entrepreneurial culture. Committed to growing our business and hiring the best talent to help us get there. THINGS YOU WILL DO As a System Business Analyst , you will play a key role in delivering technology transformation initiatives within the Core Banking domain. You will work closely with business stakeholders, architects, developers, testers, and product owners to analyze business needs, translate them into system requirements, and support the implementation of modern banking solutions. You will participate in end-to-end project delivery, ensuring that business requirements are accurately reflected in system design while maintaining alignment with business objectives and regulatory expectations. Main Duties Gather, analyze, and document business and system requirements for Core Banking applications. Translate business needs into detailed functional and technical specifications, user stories, process flows, and acceptance criteria. Collaborate with business users, Product Owners, Solution Architects, and development teams throughout the project lifecycle. Analyze existing banking processes and identify opportunities for optimization, automation, and digital transformation. Support the design and implementation of Core Banking solutions, ensuring alignment with business processes and system architecture. Perform impact analysis for new business initiatives, regulatory changes, and system enhancements. Facilitate work

Location: Mumbai, Maharashtra/ Chennai Ambattur Key Responsibilities: Gather, analyze, and document business requirements for Temenos Infinity / Digital Banking implementations, translating them into functional specifications and user stories. Facilitate requirement elicitation workshops with business stakeholders to define digital origination, onboarding, and servicing journeys. Document current and future-state business processes, workflows, and use cases for CSR journeys and Digital Banking Servicing Micro Apps. Collaborate with technical consultants to configure and validate Visualizer-based journeys aligned to business requirements. Define and review BPMN and DMN process flows and task workflows supporting business operations. Conduct gap analysis between standard Temenos Infinity functionality and client-specific requirements, proposing configuration or extensibility options. Prepare Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and requirement traceability matrices. Translate business requirements into technical inputs for Fabric Experience APIs and Temenos Digital Microservices configurations. Plan and support User Acceptance Testing (UAT), including test case design, execution support, and defect triage with business stakeholders. Liaise between business stakeholders, technical teams, and project management to ensure requirements are correctly understood and delivered. Assist with change impact assessments, training material preparation, and end-user training for Temenos Digital solutions. Contribute to solution design discussions, ensuring alignment with business goals, scalability, and regulatory requirements. Track, manage, and obtain sign-off on requirement changes throughout the project lifecycle. Support pre-sales and solution consulting activities, including RFP responses and solution demonstrations, as required. Share domain and functional knowledge, providing guidance and training to internal teams o

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. What You Will Do and Learn We are looking for an experienced Legal Operations Consultant/CLM Specialist to join our Legal Operations practice. The ideal candidate will have a strong background in Ironclad and/or Agiloft Contract Lifecycle Management platforms, with the ability to contribute across implementation, pre-sales, solution architecture, integrations, and client success activities. Ideal candidates will be able to: Technical Expertise Design, develop, and implement custom solutions using the Ironclad and/or Agiloft platform. Create and maintain integrations between Ironclad and/or Agiloft and other enterprise systems. Develop and optimize workflows, templates, business rules, dashboards, and automation processes. Troubleshoot and resolve technical issues related to Ironclad and/or Agiloft implementations. Build and customize contract templates on Agiloft and configure workflows, rules, and dashboards. Work with APIs and connectors to support smooth data flow across connected systems. Hands-on expertise with Agiloft KB configuration, business rules, workflow automation, custom calculations, and data integration capabilities. Pre-Sales Support Participate in client meetings and presentations to demonstrate Ironclad and/or Agiloft/CLM capabilities. Conduct product demonstrations and proof-of-concept activities. Collaborate with sales