Technical Support Analyst Jobs

Location: San Francisco, CA (hybrid) What is Verse? The race to AI has become the race to power. Every breakthrough in artificial intelligence depends on one thing: access to electricity. But across the country, aging grid infrastructure and years-long interconnection queues are slowing the deployment of the data centers that will power the next generation of innovation. Solving this challenge isn't just about energy—it's about unlocking the future of AI. At Verse, we're building the energy intelligence platform for the AI economy. Our software helps the world's largest energy consumers achieve faster, cheaper, and cleaner power by combining real-time control of energy assets with complete visibility into their energy portfolio. Backed by Bessemer Venture Partners, GV, Coatue, and NVIDIA, and built by pioneers in grid-scale batteries, energy markets, and enterprise software, we're redefining how the world's most ambitious organizations access and manage energy. The Role We're looking for a highly analytical Senior Business Operations Analyst to support the growth and execution of our Dispatch Intelligence product. This role sits at the intersection of business operations, customer, product, engineering, and data science and has two core areas of responsibility. First, you will help drive overall program execution for Dispatch Intelligence: bringing structure to complex cross-functional initiatives, improving processes, tracking progress, and ensuring teams stay aligned on priorities and timelines. Second, you will help build and operate the processes through which flexible energy assets are onboarded onto the Verse platform and continuously improve their operational performance. The ideal candidate combines strong analytical problem-solving with exceptional project management and is comfortable working across both technical and commercial teams. You will play a critical role in helping Verse scale Dispatch Intelligence from individual projects and assets

This is an exciting opportunity at Natera (a global leader in precision medicine and genomics testing), to oversee the entire operations of our Extended-Hours Support (ExHS) team, to provide key data analytics services for our lab production operations. As the Director of Operations for ExHS at our Data Science Production Engineering (DSPE) department, you will have the opportunity to work with Natera's diverse and ultra-large data sets (up to PB size), apply innovative solutions built with the latest information and cloud technologies, directly support the most cutting-edge medical diagnostics and genomics applications, and make real & immediate impact to patients and healthcare providers, by ensuring the ExHS team's timely and accurate data analytics support to production teams, e.g., product management team, lab operations teams, lab director teams, and genetic counselor teams. Important Note: This Director needs to be available during the extended hours (e.g., early morning, late evening, and weekend hours) for emergencies or other similar critical events (note: this position does not require general availability during the extended hours, but only during emergencies or other similar critical events during the extended hours). PRIMARY RESPONSIBILITIES: Team Leadership and Operations Direct and mentor a team of 10+ ExHS data science support engineers and analysts providing coverage across standard and extended operational shifts, for the timely and accurate data analytics support for production teams. Enforce operating procedures for compliance, quality, and efficiency. Measure, report, and continuously improve team operational effectiveness. Lead the team during critical production incidents or emergency events during and outside standard business hours. Technical Execution and Infrastructure Develop and maintain technologies for operational visibility (e.g., via AWS QuickSight or Streamlit). Develop and maintain technologies for operational efficiency

This is an exciting opportunity at Natera (a global leader in precision medicine and genomics testing), to oversee the entire operations of our Extended-Hours Support (ExHS) team, to provide key data analytics services for our lab production operations. As the Director of Operations for ExHS at our Data Science Production Engineering (DSPE) department, you will have the opportunity to work with Natera's diverse and ultra-large data sets (up to PB size), apply innovative solutions built with the latest information and cloud technologies, directly support the most cutting-edge medical diagnostics and genomics applications, and make real & immediate impact to patients and healthcare providers, by ensuring the ExHS team's timely and accurate data analytics support to production teams, e.g., product management team, lab operations teams, lab director teams, and genetic counselor teams. Important Note: This Director needs to be available during the extended hours (e.g., early morning, late evening, and weekend hours) for emergencies or other similar critical events (note: this position does not require general availability during the extended hours, but only during emergencies or other similar critical events during the extended hours). PRIMARY RESPONSIBILITIES: Team Leadership and Operations Direct and mentor a team of 10+ ExHS data science support engineers and analysts providing coverage across standard and extended operational shifts, for the timely and accurate data analytics support for production teams. Enforce operating procedures for compliance, quality, and efficiency. Measure, report, and continuously improve team operational effectiveness. Lead the team during critical production incidents or emergency events during and outside standard business hours. Technical Execution and Infrastructure Develop and maintain technologies for operational visibility (e.g., via AWS QuickSight or Streamlit). Develop and maintain technologies for operational efficiency

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Design, build, and maintain scalable, reliable, and high-availability data platforms and data pipelines to support analytics and data-driven applications Collaborate closely with data scientists, analysts, product teams, and software engineers to translate business requirements into robust and reusable data solutions Own data modeling and data architecture design to ensure data consistency, accuracy, and long-term maintainability Develop and optimize both batch and real-time (streaming) data processing pipelines to improve performance and system stability Ensure data quality, data governance, and data security through monitoring, validation, and anomaly detection mechanisms Continuously improve existing data pipelines and platforms through performance tuning, cost optimization, and technical debt reduction Participate in technology selection for data platforms and tools (e.g., databases, cloud services, data processing frameworks) and promote engineering best practices Create and maintain technical documentation to support knowledge sharing and long-term system sustainability Mentor and support junior data engineers, contributing to the overall technical growth and engineering excellence of the team Stay current with emerging trends and technologies in data engineering and big data, and evaluate their potential adoption and business value Responsibilities include, but not limited to: <span

Technical Business Analyst, Point72 A Career with Point72's Trade Research Team Point72’s Trade Research team supports the firm’s trading activity by delivering research, market data, and day-to-day support that help quantitative researchers and portfolio managers make informed decisions. WHAT YOU’LL DO Partner with Technology, Operations, Trading, Compliance, and other teams to prioritize, scope, and execute projects that support the Trade Research function Design and improve day-to-day workflows that leverage new technologies to increase team productivity and efficiency Coordinate with brokers and third parties to implement trading connectivity and resolve operational issues Streamline the team’s process for evaluating, investigating, and purchasing new market data Build strong relationships across internal functions to support research teams and address daily operational needs WHAT’S REQUIRED Strong project management and organizational skills, with the ability to prioritize multiple initiatives and drive them to completion Technical fluency, including coding experience and familiarity with cloud technologies such as AWS High degree of agency and ownership, with the ability to identify needs, solve problems, and execute independently Experience building partnership across business and operations functions Ability to design, improve, and document workflows that increase efficiency and support day-to-day operations Comfort working with market data, trading systems, brokers, and other third-party providers Strong communication skills and the ability to build relationships with internal stakeholders A proactive, solutions-oriented mindset, with strong attention to detail and a focus on operational excellence Commitment to the highest ethical standards WE TAKE CARE OF OUR PEOPLE We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Fully-paid health care benefits Generous parental and family leave policies Voluntee

Technical Accounting Analyst Description - US GAAP Technical Accounting – Financial Analyst Responsibilities: Technical Accounting role will handle the following types of responsibilities: Lead technical accounting research and preparation of position papers; document conclusions of key judgments and estimates with management and external auditors Providing support to finance teams and business partners on technical accounting matters as required, including research, analysis, and documentation of conclusions related to contracts and operational matters and leading the implementation of, and compliance with, new accounting requirements Ensuring the quarterly contingency and one-timer reporting process is executed with no exception. Performing extensive benchmarking evaluations Monitoring, assessing, documenting and communicating new GAAP, SEC and other accounting and disclosure issues Coordinating with various departments to assist in providing and vetting financial information Drafting and updating AFM accounting policies and memos These activities will involve actively participating in meetings across multiple organizations and identifying and solving problems. There will also be involvement with quarter end close activities including providing auditors documentation to support the accounting conclusions made. Skills needed: Detailed understanding of accounting rules Consults with business leaders to guide and influence strategic decision-making within a broad scope. Identifies opportunities for process improvement and policy development and engages in the design. Ability to influence multiple organizations within a broad scope, typically interacting with other managers and directors. Excellent understanding of accounti

Technical Business Analyst Location: Dallas, Texas (Hybrid) | Practice Area: Business Consulting | Type: Permanent Bridge business needs and technical solutions to deliver impactful data-driven transformation. The Role As a Technical Business Analyst at Capco, you will play a critical role in delivering data management and transformation initiatives. You will collaborate with stakeholders to gather and translate business requirements into technical solutions, ensuring alignment across business, data, and technology teams. You will also support Agile delivery by managing backlogs, tracking progress, and contributing to solution design and implementation. What You’ll Do Collaborate with stakeholders to gather, document, and prioritize business and technical requirements Translate requirements into user stories, epics, and acceptance criteria for Agile delivery Support data-focused initiatives by working closely with data architects and analysts on solution design Track project progress, manage backlogs, and coordinate releases using tools such as JIRA and Confluence Contribute to testing, implementation, and issue resolution to ensure high-quality delivery What We’re Looking For 4+ years of experience as a Technical Business Analyst in Agile environments Experience in requirements gathering, documentation, and stakeholder engagement Experience with SQL (Oracle, SQL Server; MongoDB is a plus) and data analysis Ability to translate business requirements into technical specifications and design artifacts Strong communication, organization, and problem-solving skills Bonus Points For Experience working on data management or data lineage projects Familiarity with UAT planning, execution, and documentation Experience with process modeling, wireframes, or design documentation Experience identifying and managing risks, issues, and dependencies Experience working in financial services or consulting environments Why Join Capco Deliver high-impact technology solutions for

Job Overview : Seeking Technical Electronic Intelligence (TechELINT) Analyst. Become a member of a highly accomplished ELINT team providing direct support to geographically dispersed USAF Wing and Squadron-level organizations. Perform interpretive pulse-level and P-Cubed analysis of ELINT data, in-depth radar and weapons systems studies, and cutting-edge modeling and simulation efforts. The TechELINT analyst will leverage their aviation, Electronic Warfare experience, and critical-thinking prowess to develop tactics and techniques to counter emerging threats. The analyst will also work and coordinate with DoD entities and agencies to facilitate cutting-edge product development to ensure client capabilities meet current and future objectives. The analyst must possess an in-depth understanding of the key factors in aircraft survivability and combat mission planning to ensure client objectives are met. Primary Responsibilities : Support the collection, documentation, and post-test analysis of ELINT to evaluate programming effectiveness. Use specialized tools to ingest intel data and program ELINT, ensuring integration with EW systems. Work with a team of engineers to collaborate on ELINT products and ensure proper programming in alignment with mission objectives. Design procedures to analyze testing results, ensuring accurate validation and effectiveness of systems. Utilize the latest intel databases to perform detailed analysis and research, identifying potential threats and solutions. Basic Qualifications : Bachelor's degree (or 2-4 additional years of experience) in Intelligence or Information Operations and minimum of 8 years ofTechnical Signals Analysis experience. Experience with intel tools such as ASPEN, WILLOW, MARTES, THRESHER, and GALE. Former Military Experience in Technical Signals Analysis. Active TOP SECRET clearanc

Composite Technical Analyst (Associate, Experienced) Company: The Boeing Company At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking an Composite Technical Analyst to support our Composite Materials & Structures (CMS) team located in North Charleston, SC. Our teams are currently hiring for a broad range of experience levels including: Associate, and Experienced level Composite Technical Analyst. CMS is a research and development organization within the Engineering & Technology Innovation (E&TI) division focused on technology development of composite fabrication techniques and next generation material systems. The team matures technology through testing, analysis, and demonstration for the intent of transitioning to existing or future Boeing platforms. In our state-of-the-art composite fabrication labs, our engineers and technical analysts lead and execute a variety of composite materials & fabrication development projects, transforming ideas into reality. We work closely with other E&TI groups, Boeing Commercial Airlines (BCA) Product Development (PD),BCA Airplane Program teams, and Boeing Defense & Space counterparts to identify, develop and transition technology needs to Boeing products. As a Composites Technical Analyst, you will work both independently and collaborate with experienced peers to conduct hands-on composite material testing and analysis, fabricate developmental parts and/or test articles, and execute laboratory operatio

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Technical Planning Analytics Analyst Remote, United States *This is a 6 month contract assignment At Sony Interactive Entertainment (SIE), we are committed to redefining the future of Finance through innovation, transformation, and operational excellence. This role sits within SIE’s Finance Transformation Office (FTO) and supports PARIS, a business-critical IBM Planning Analytics (TM1) platform used across the SBG Finance planning process. The Business Analyst will help ensure the platform is reliable, available, and appropriately configured throughout budget and forecast cycles. Working across Finance and technical teams, this role will support users, troubleshoot system and data issues, contribute to requirements and testing, and help drive improvements in planning processes, automation, and data flows. The ideal candidate brings a strong understanding of FP&A and financial planning systems, with TM1 experience preferred and other enterprise planning platforms also considered. Role & Responsibilities Provide support to users of the IBM Planning Analytics finance planning tool throughout the planning cycle, including annual budgeting and quarterly forecasting. Responsibilities include: Application administration New user setup Support for repo

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Senior Revenue Analyst, you will be a critical part of the Company's deal support and month-end close processes. As a member of a small finance team, you're detail-oriented and comfortable managing your own priorities, and you meet deadlines during a high-volume monthly close cycle. This role will report to the Senior Manager of Revenue Accounting. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Timely and accurate execution of monthly revenue accounting close activities and deliverables (i.e. journal entries, deal review, and reporting) Collaborate cross functionally with business partners, including Sales and Legal, during contract negotiations and provide accounting guidance in order to ensure proper revenue recognition Review revenue contracts in detail, identifying and documenting any non-standard terms to ensure accurate revenue recognition in accordance with company policy and ASC 606 Author, update, and maintain revenue recognition policies and accounting memos to support Figma contract structures Develop scalable revenue accounting processes and drive automation initiatives in partnership with Finance, Legal, Sales, and Engineering Contribute to special projects, system enhancements, UAT, and ad hoc analyses as business needs evolve We'd love to hear from you if you have: 4+ years of combined experience in public accounting and/or corporate revenue accounting Experience working in a high-growth SaaS techno

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP is executing a global ERP transformation programme focused on deploying a common finance template built on the Deltek Maconomy platform. This solution is already live across multiple countries spanning Europe, APAC, the Americas, and the Middle East. Together, Maconomy and the broader Global Business Services application suite form the foundation of WPP’s global finance technology ecosystem. A key objective of the programme is to ensure that Maconomy remains on the latest supported version, with the current roadmap focused on transitioning the entire application estate from the legacy Workspace client to the modern web client by mid-2027. This transition will require extensive functional testing to ensure a seamless migration of business-critical processes. Within this role, you will be responsible for evaluating new product features and identifying opportunities to deliver additional value to the organisation. The role will require you to test new functionality, provide internal training to business-as-usual (BAU) support teams, and develop documentation to support effective cha

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Senior Technical Revenue Analyst you will be a critical part of the Company’s month-end close processes, reporting, and operational procedures. As a member of a growing finance team, the ideal candidate will be detail-oriented, a self-starter who can work independently, and meet deadlines in a fast paced environment. This role will report to the Manager, Technical Revenue Accounting. This is a full time role that can be held from our Dublin hub in a hybrid working environment. What you'll do at Figma: Engage with cross-functional departments to provide expert knowledge of ASC606 or IFRS 15 guidance for complex revenue contracts and transactions Close process involvement: contract review, posting journal entries, slide deck presentations. Maintain internal controls for revenue recognition and the quote to cash function Continuously improve business processes, and systems, and enhance documentation and controls Assist in the annual audit and quarterly reviews, including walkthroughs and the preparation of PBCs Assist in driving process improvements to continuously reduce the Accounting Close Cycle duration Support with ad-hoc projects and requests We’d love to hear if you have: 3+ years of combined experience in public accounting and corporate revenue accounting, preferably within a fast-paced SaaS environment Strong knowledge of ASC 606 with experience reviewing and interpreting contracts Advanced experience with ERP systems (e.g., NetSuite, Workday, Oracle) and strong Excel skil

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Product Support Operations (PSO) team plays a key role in efficiently solving our users’ issues. As part of our PSO team, you will be a critical driver in delivering exceptional user experiences. This role goes beyond basic troubleshooting—it's about using your technical expertise, analytical mindset, and project management skills to strategically improve our support systems, processes, and product quality. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Our Quality team sits at the heart of that mission. We are responsible for defining and upholding the standards that shape every user interaction across our support verticals. We believe that quality is not just a score — it is a reflection of the care and expertise we bring to every user, every time. What you’ll do In this role, you will own quality outcomes at your site, leading a team of approximately 6 Quality Analysts spanning multiple support verticals. Your team plays a critical role in upholding the quality standards that underpin the experience we deliver to Stripe's users and you will be the person who drives tha

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Technical Accounting and SEC Reporting team is responsible for delivering timely and accurate financial reporting, accounting for complex accounting transactions across a variety of accounting topics in accordance with US GAAP, maintaining accounting policies in key accounting areas, all while partnering with teams across the company. As a member of the team, you'll play a vital role in designing and maintaining scalable procedures, policies and internal controls to ensure compliance with US GAAP and other laws/regulations. The ideal candidate will be a proactive, highly analytical and technical individual who can work independently and prioritize effectively across multiple deliverables. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Support preparation of quarterly (10-Q) and annual (10-K) SEC filings, including financial statements, footnotes, MD&A sections, and XBRL tagging Research and draft technical accounting position memos for complex transactions, including equity compensation (ASC 718), business combinations (ASC 805), capitalized software (ASC 350), and leases (ASC 842) Prepare and review monthly equity accounting journal entries (RSUs, PSUs, options) and maintain equity roll forward schedules Contribute to the monthly and quarterly close process, including balance sheet reconciliations and flux analyses Partner cross-functionally with Legal, FP&A, Tax, Stock Administration, and Investor Relatio