Technical Support Analyst Jobs

MongoDB’s Employer Brand team owns how MongoDB is viewed as an employer and helps attract the talent needed to support our growth. We turn MongoDB’s strategy, EVP and employee experience into clear, credible stories and experiences across the candidate journey. As an Employer Brand Analyst, you will support the delivery of our India Employer Brand strategy during a period of significant hiring growth. This is a hands-on individual contributor role focused on content creation, particularly video, and strong project execution. You will create, film and edit content, coordinate across teams and help prioritise activity against the most important hiring needs. This position is a 12 month fixed term contract. You do not need an Employer Brand background, but strong content creation skills are essential. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Responsibilities Create content across video, social and digital channels, including employee stories, short-form videos and campaign assets Own video production from concept through delivery, including planning, filming and editing Support Employer Brand campaigns across digital media, social, employee advocacy, PR and influencer activity Coordinate projects across Recruiting, Social, Comms & PR, agencies, employees and technical leaders, managing timelines, reviews and approvals Partner with Recruiting to prioritise activity based on changing hiring needs and the talent audiences where Employer Brand can have the greatest impact Manage multiple priorities at once and adapt quickly as business and hiring priorities change Support third-party employer profiles, awards activity and local internal communications Qualifications 2+ years of experience in content creation, social media, digital marketing, employer branding or a related field Hands-on video production experience, including filming and editing Experience using video editing tools such as Adobe Premiere Pro, Fi

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health's Adjudication & Client Experience Engineering organization is seeking a motivated and highly skilled Senior Analyst - Software Development Engineering to join our Application Production Support team. This role will support critical business applications by providing production support, troubleshooting technical issues, and contributing to ongoing application enhancements and stability improvements. As a Sr. Analyst, you will work closely with Lead Engineers, Software Development Engineers, Product Owners, QA teams, and business stakeholders to investigate and resolve production incidents, perform root cause analysis, and implement code fixes. You will be responsible for supporting enterprise applications built on Java, Angular, APIs, and Cloud platforms while ensuring the reliability and performance of systems that serve our PBM (Pharmacy Benefit Management) business. This role is ideal for a hands-on engineer who enjoys solving production challenges, developing software solutions, and collaborating within a fast-paced environment. The successful candidate will contribute to application support activities, system enhancements, and continuous improvement initiatives while growing their technical and business domain expertise. Required Qualifications 5-8 years of experience in software development, application s

Datadog is seeking a Legal Operations Analyst to join our Legal Operations subgroup. In this role you’ll work closely with individuals across the organization in support of various legal-related matters, with a primary focus on supporting the scalability of the global legal team. The Legal team supports Datadog's rapid growth by providing a wide range of legal services across a highly dynamic technology company, from driving new business via contracts and compliance efforts, to protecting Datadog's intellectual property. Datadog's Legal team collaborates with virtually every team across the organization, from engineering to product to marketing. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with legal and non-legal process owners to support process improvements, optimization and automations Assist with technical teams to implement solutions and troubleshoot reported issues by the legal team Maintain knowledge resources for all legal subgroups and collaborate with legal and non-legal colleagues on various projects as needed Conduct vendor and customer sanction screenings to identify potential risks and inconsistencies and ensure compliance Analyze and use data to drive initiatives and assist in planning Support technology by becoming a superuser of systems utilized by the legal team Serve as a point of contact for clients and stakeholders, addressing inquiries, concerns and providing timely updates on matters and escalating where appropriate Handle ad hoc projects within the legal subgroups as they arise Who You Are: A Legal Operations Analyst with 2-3 years of experience with legal operations, contract management or project management experience Proficiency with tools e.g. Google Workspace, Brightflag, Docusign, Salesforce, Coupa, Conflue

Bracebridge Capital, LLC is a leading alternative asset manager with approximately $12 billion of net assets under management. The firm pursues investment strategies primarily within the global fixed income markets with the objectives of capital preservation and absolute return without significant correlation to equity, interest rate and foreign exchange markets. Established in 1994, Bracebridge manages private investment funds that serve endowments, foundations, pension funds and other institutional and high-net-worth investors. Approximately 170 employees operate from our office located in Boston’s historic Back Bay. The entrepreneurial and collaborative culture at Bracebridge rewards and supports motivated, dedicated, enthusiastic and intellectually curious individuals. We believe our firm’s greatest asset is the people who work here. We are seeking a Machine Learning Analyst to join the growing data analytics and machine learning team. The team’s primary mission is to develop machine learning systems to answer open-ended investment questions and support portfolio management decisions. The team works across the project lifecycle and technical stack, from ideation, understanding and analyzing data, hypothesis generation and testing, and model development all the way through to the deployment and maintenance of models and systems in production. Our work spans statistical modeling, classical machine learning, and modern AI and LLM techniques. The Machine Learning Analyst’s primary responsibility will be to contribute to these efforts alongside other team members. Over time, you will develop the technical and domain expertise needed to take increasing ownership of individual components and ultimately end-to-end projects. The work is highly collaborative and spans quantitative research, software engineering, and machine learning. Analysts work with other members of the machine learning team and portfolio managers to translate loosely defined investment ide

Senior Malware Analyst (Media, Malware, and Analysis – MMA) US CITIZEN ONLY Job Type Full-time Location Annopolis Junction, MD Clearance Requirement TS/SCI with CI polygraph Position Description The Senior Malware Analyst provides advanced technical expertise in malware analysis, digital forensics, and cyber threat intelligence in support of USCYBERCOM cyberspace operations. This role directly supports operations across USCYBERCOM J3, Cyber National Mission Force (CNMF), and Joint Task Force-Ares (JTF-ARES), delivering critical insights into adversary tactics, techniques, and procedures (TTPs) targeting the Department of Defense Information Network (DODIN) and associated mission systems. The analyst performs deep technical analysis of malicious code, compromised systems, and digital media to identify threats, develop mitigation strategies, and enhance operational situational awareness. This position contributes to mission assurance, defensive cyberspace operations (DCO), and offensive cyberspace operations (OCO) by enabling timely, actionable intelligence and supporting enterprise cyber defense and exploitation capabilities. Key Responsibilities Conduct static and dynamic malware analysis , reverse engineering, and forensic examination of compromised systems and digital media to identify adversary TTPs and intrusion artifacts. Perform media exploitation and forensic analysis , including extraction and analysis of malicious files, logs, and system artifacts across Windows, UNIX/Linux, and network environments. Develop and disseminate technical intelligence reports, threat briefs, and executive summaries to support operational decision-making and leadership awareness. Identify and develop indicators of compromise (IOCs) , signatures, heuristics, and MD5 hash repositories to support detection and mitigation strategies. Analyze and correlate cyber threat intelligence (all-source, SIGINT, and technical data) to identify patterns, anomalies, and emerging thr

Work Flexibility: Hybrid Principal Analyst, Business Intelligence Service Delivery: This role is responsible for leading development and support for the analytics solutions on SAP BW, Azure, Databricks, PBI and BPC. This individual is responsible for leading the business requirement gathering, design technical solutions, implementation, and optimization of solutions. This role combines technical expertise with business acumen to ensure efficient and effective IT solutions delivery for analytics operations and automation. This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision. This Job requires an understanding and application of procedures and concepts of own discipline, attention to detail in making evaluative judgements based on the analysis of information. This role requires engaging and supporting global teams and business primarily in the US, good overlap hours required during working What you will do: Design, build, test, and deliver scalable analytics and data solutions across SAP BW, Microsoft Azure, Databricks, Power BI, and BPC, ensuring reliability, security, maintainability, and performance. Lead end-to-end analytics development and application support, ensuring successful delivery of solutions aligned with business requirements, technical standards, and enterprise data strategy. Partner with business, IT, global process governance, and project teams to translate business requirements into robust technical solutions, considering security, scalability, stability, and long-term sustainability. <span style="color:#0

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. CDD Direct Customer Onboarding team Adyen is looking for a hands-on CDD Risk Analyst to join our Direct Customer Onboarding team and contribute to the growth and scaling of our customer base in EMEA. In this role, you will onboarding of merchants, including enhanced due diligence, KYC checks, and assessing the anti-money laundering risks, to protect Adyen and our customers. You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that our customers and understanding of them remain up-to-date and compliant. You are expected to be very detail-oriented, take a risk-based approach, and have the ability to think critically with scalability always in mind, all while maintaining a high caliber work product. What you will do End-to-End Onboarding: Manage end to end onboarding flows for enterprise accounts, conducting in-depth due diligence, analyzing complex ownership structures, and ensuring full compliance with regulatory obligations and internal policies. Quality & Accuracy: Maintain "first-time-right" quality accuracy across all risk assessments and regional compliance standards as well as regulatory expectations. Merchant Communication & Guidance: Act as the primary point of contact for merchants during onboarding, providing clear guidance and internal advice. Cross-Fu

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. CDD Risk Analyst Adyen is looking for a hands-on CDD Risk Analyst with experience in the payments and/or finance industry to contribute to the growth and scaling of our customer base in North America. In this role, you will perform necessary enhanced due diligence, including reviewing KYC documentation and assessing potential anti-money laundering risks, to protect Adyen and our customers. We call this a CDD Review (Customer-Due-Diligence). You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that our customers and understanding of them remain up-to-date and compliant. You are expected to be very detail-oriented, take a risk-based approach, and have the ability to think critically with scalability always in mind, all while maintaining a high caliber work product. What you will do Execute upon Know-Your-Customer (KYC) and Customer Due Diligence (CDD) procedures. Collect and analyze customer information on a monthly basis whilst documenting material changes to their organizational structures, legal entity(ies) and policies. Perform KYC checks on our merchants, collect and verify relevant documentation and iterate on the process flow. Guide our merchants and be the first point of contact for every CDD Review related matter. Be an internal prod

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are looking for a growth-minded IT professional to support our internal employees and our external partners. The ideal candidate possesses an enthusiastic personality capable of thriving in a fast-paced dynamic environment, focused on providing excellent customer service, has experience troubleshooting technical issues, and wants to start their next career in an advanced technology company. What You'll Do: Provide remote troubleshooting for devices with airport operations personnel. Hardware support, including component and cable verification, addressing equipment failures, performing firmware upgrades, and configuring hardware remotely. Network support, involving monitoring and troubleshooting network infrastructure (ISP, routers, switches, access points, and cellular devices). Assist users with software configuration and troubleshooting, along with remote software installations, and monitor for successful deployment and functionality. Utilize various software tools, such as PDQ, Virtual Machines, Azure AD, Meraki, Peplink, Okta, Slack, Jira/Confluence, and Dialpad, to efficiently pinpoint and resolve technical issues. Escalate issues to third-party vendors and coordinate on-site visits for timely resolution. Manage access requests across multiple systems/applications, ensuring 100% compliance with established rules and regulations. Respond to tickets and phone support requests in a round-robin assignment queue, consistently meeting or exceeding all established SLAs. Utilize existing runbooks and suggest updates or creations

ClinChoice is a global full-service CRO committed to professional growth and a quality-driven “one-team” culture. We are seeking a Senior Statistical Programmer to join our in-house team and support projects across a diverse client portfolio, including pharmaceutical, biotechnology, medical device, and consumer health companies of varying sizes. We are seeking a highly skilled Senior Statistical Programmer to lead statistical activities for clinical trials. This role requires hands-on statistical expertise, strong communication skills, and the ability to independently lead projects while collaborating closely with cross-functional teams. Join our team: you can be part of making a difference in peoples' lives and experience a fulfilling and rewarding career! Main Job Tasks The Senior Statistical Programmer is a delivery-focused role responsible for leading and supporting aspects of the programming effort to deliver technical programming and information components of a project. The position requires strong technical skills, thorough knowledge of the industry, and demonstrated experience leading statistical programming activities and providing technical guidance to other programmers . The individual should be able to independently perform programming tasks, oversee programming deliverables, and effectively collaborate with cross-functional teams and external vendors. Responsibilities Programing for clinical trials: Program and validate derived datasets, tables, figures, listings. Process data from the external sources. Perform ad hoc exploratory analyses for publications and programming support other functions of Research and Development or other organizations. Oversee programing work/deliverables from CROs. Contribute to the design/implementation/review of Case Report Form, Data Transfer Specification, Statistical Analysis Plan, SDTM/ADaM Specification documents, Define packages. Electronic submissions: Program and va

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. CDD Risk Analyst, Direct Customer Onboarding Adyen is looking for a hands-on CDD Risk Analyst to join our Direct Customer Onboarding team and contribute to the growth and scaling of our customer base in North America. In this role, you will perform necessary enhanced due diligence, including reviewing KYC documentation and assessing potential anti-money laundering risks, to protect Adyen and our customers. You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that our customers and understanding of them remain up-to-date and compliant. You are expected to be very detail-oriented, take a risk-based approach, and have the ability to think critically with scalability always in mind, all while maintaining a high caliber work product. What you will do Execute upon Know-Your-Customer (KYC), Customer Due Diligence (CDD) procedures and Enhanced Due Diligence (EDD). Collect and analyze customer information whilst documenting material changes to their organizational structures, legal entity(ies) and policies. Perform KYC checks on our merchants, collect and verify relevant documentation and iterate on the process flow. Guide our merchants and be the first point of contact for every account onboarding. Be an internal product advocate, drive process improvements and feedback o

About Datadog: Datadog is the essential monitoring and security platform for cloud applications. We bring together end-to-end traces, metrics, and logs to make your applications, infrastructure, and third-party services entirely observable. These capabilities help businesses secure their systems, avoid downtime, and ensure customers are getting the best user experience. The Team: The Financial Planning & Analysis (FP&A) team analyzes company financial data (revenue, customers, headcount, expenses, etc.) in order to support the business’ growth and success. Within FP&A, the R&D Finance team enables the financial strategy behind Datadog’s Engineering and Product organizations. We partner directly with technical leadership to drive decision-making around our most critical investments. The Opportunity: As a part of the R&D Finance team, this person will be key in supporting our product and engineering leadership team. Reporting to the Senior Manager, you will help create our annual budget and financial targets and work with operational leaders to support execution against our goals. Your work will be highly cross-functional and strategic, and you will play a pivotal role in connecting the dots across the organization through a financial lens, in order to help ensure operational alignment and inform decision making. What You’ll Do: Partner with senior business leaders to manage their departmental budgets on a regular basis, including but not limited to the company’s co-founder and CTO Manage financial forecasts and analytics, which include data across revenue, customers, product, company expenses, and headcount / workforce. Help manage significant portions of the company’s spend, including but not limited to AI and GPU spend across the company. Work on trend, ROI, and profitability analyses on both product and customer levels to support data-driven decision making Work with finance management on quarterly Board materials, including coordination

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. Pasadena, CA (Onsite) Full-time Salary: 90K to 110K About the Role We are seeking a Business Systems Analyst with strong project delivery experience to lead enterprise system initiatives across CRM, ERP, and operational platforms. This role is best suited for someone who can bridge business and technical teams and has hands-on experience driving system implementations from design to go-live. You will work closely with stakeholders across Sales, Operations, Finance, Customer Service, and Supply Chain to deliver scalable system solutions that improve business efficiency. What You Will Do Project & Delivery Ownership Lead end-to-end delivery of enterprise systems projects (requirements → design → implementation → go-live → support) Manage project scope, timeline, risks, dependencies, and stakeholder communication Drive cross-functional alignment across business teams, IT, and external vendors Proactively identify blockers and drive resolution Business Analysis & Process Improvement Gather and translate business requirements into: Functional specifications Process flows User stories Analyze and optimize end-to-end business processes across systems Support solution design with a focus on scalability and operational efficiency Systems & Technical Collaboration Partner with engineering and data teams on: System integrations Data flows Process automation Support platforms such as: Microsoft Dynamics 365 CRM SAP ERP Other enterprise and operational systems Understand system architecture at a conceptual level (APIs, integrations, data models) Implementation & Adoption Support system testing (UAT), training, and go-live readiness Drive user adoption and change management Monitor post-

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Optimization Data Analyst We are looking for a Data Analyst to join our Optimization Data Analytics team. The ideal candidate is someone who is able to approach and understand complex problems in a structured manner, while converting the results into a compelling and actionable story for internal or external stakeholders, like our merchants. This role will split focus equally between supporting our top customers, and working on automation and scaling projects, leveraging technical skills to enhance team efficiency and support self-service analytics for the Account Management organization. Whether you come from the payments space or not, we need you to be an independent and enthusiastic thinker who is curious about how the payments ecosystem works and how that fits in with global commerce. What you’ll do Framework Development: Collaborate with cross-functional data teams to develop scalable and reusable frameworks for evaluating large datasets on pressing business questions. Data Analysis: Determine the necessary data required to solve a wide variety of business problems; extract required data, draw conclusions, and provide recommendations. Whether it’s providing insights to our key products or facilitating new experiments with our merchants, you’ll be driving new initiatives to help Adyen grow 20x. Be a Subject Matter Expert: Act as

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Strategic Pricing Analyst We’re looking for a Strategic Pricing Analyst for the APAC region to join our Global Commercial Pricing & Monetization team. As a Strategic Pricing Analyst you will work closely with different teams (e.g. sales, account management, product management, and finance) to ensure we set the best possible prices that reflect the value of our offering. The ideal candidate is someone who is able to approach complex problems in a structured manner and convert them into action. You will be part of our Global Commercial Pricing & Monetization team (as part of the Finance department) which develops value-based pricing and monetization strategies for Adyen’s product offering and provides price guidance to the commercial organization. In addition, we enable the commercial teams to create the best commercial pricing proposals by providing them with means such as tools, insights and training. Finally, we monitor price developments and identify opportunities for improvement. What you will do Develop and implement pricing and monetization strategies for local markets, products and payment methods Partner with regional leadership to develop and translate pricing insights into action Partner with key regional stakeholders to understand business needs and challenges, and convert these into new pricing initiatives Drive a