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Technical Support Engineer 2 Jobs

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Explore current technical support engineer 2 jobs. Use filters to narrow by work mode, employment type, experience and date posted.

Work Flexibility: Field-based What You Will Do The Clinical Specialist with Stryker Instruments Enabling Technologies will provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures. Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's navigation technologies, associated equipment and instruments to ensure procedural efficiency. Establish and maintain relationships with OR and Hospital staff including surgeons and nurses. P repare pre-operative scans for use in conjunction with the company's Enabling Technologies system, assists surgeon in preoperative planning and intra-operative guidance. Provide prompt and accurate complaint reports per the requirements of Stryker Enabling Technologies quality system. Provide case coverage at accounts. Support the execution of the sales plan as well as grow the utilization of navigat

JT
1mo ago

Job Summary We are looking for a proactive and detail-oriented Bitrix Administrator with 1 4 years of experience to manage, customize, and support the Bitrix24 CRM platform. The ideal candidate should have experience in user management, workflow automation, CRM configuration, and system administration. The candidate will work closely with business teams to improve productivity and optimize CRM processes. Key Responsibilities Administer and maintain the Bitrix24 CRM platform. Configure CRM modules, pipelines, lead management, contacts, companies, deals, and tasks. Create and manage user roles, permissions, and access controls. Design and automate business processes and workflows. Customize dashboards, reports, forms, and notifications. Integrate Bitrix24 with third-party applications using APIs or webhooks (preferred). Troubleshoot user issues and provide technical support. Manage data import/export and ensure data accuracy. Coordinate with development teams for custom enhancements. Monitor system performance, backups, and security. Train end users on Bitrix24 features and best practices. Prepare system documentation and user guides. Required Skills 1 4 years of experience as a Bitrix24 Administrator or CRM Administrator. Strong knowledge of Bitrix24 CRM modules and administration. Experience with workflow automation and business process configuration. Knowledge of user management, permissions, and CRM customization. Good understanding of REST APIs, webhooks, and integrations. Basic knowledge of SQL/MySQL is an added advantage. Familiarity with HTML, CSS, JavaScript, or PHP is a plus. Strong analytical and problem-solving skills. Excellent communication and documentation skills. Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Bitrix24 certification is an added advantage. Experience working with sales, marketing, or customer support teams.

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call center BPO executive, also known as a Customer Care Representative (CSR), is a frontline employee who provides customer service and support through various channels. Their responsibilities include: Customer service: Answering customer questions, complaints, and concerns Technical support: Providing assistance with products and services Communication: Communicating with customers via phone, email, chat, or social media Problem resolution: Evaluating problems and providing solutions Building relationships: Ensuring a positive customer experience and building strong customer relationships Other duties of a call center representative include: Processing orders, forms, and applications Taking orders Processing returns Providing information about products and services

customer service
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S
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Support is looking for a Senior Escalation Manager to help our most critical customers through their most important moments. You'll lead cross-functional coordination to resolve escalations and incidents, combining strong judgment, data-driven decision-making, and an AI-first mindset to drive outcomes quickly and restore customer confidence. You thrive under pressure, operate with high integrity and EQ, and balance technical fluency with executive-level communication. You're equally comfortable managing a war room and writing a concise executive summary. You operate with minimal oversight, mentor junior team members, and bring a holistic view to complex, multi-stakeholder escalations. Key Responsibilities : - Own end-to-end coordination of critical customer escalations, from initial triage through resolution and "Get Well Plan" execution, including creating and executing data-driven get-well plans for account-level escalations. - Independently leverage AI tools to surface trends, analyze health data, summarize large volumes of information, and identify risk signals proactively, identifying escalation patterns and accelerating root-cause analysis across active escalations, validating outputs before acting - Monitor Snowflake services for disruptions and engage on-c

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M
18 days ago

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life This role supports Medtronic's Pelvic Health portfolio, partnering with healthcare professionals, clinical teams, and sales colleagues to provide clinical and technical support that helps improve patient outcomes. The position works closely with Clinical Specialists, Sales Representatives, and regional sales leadership to support customer education, product adoption, case coverage, and territory growth initiatives across Puerto Rico. This position is based in San Juan, Puerto Rico and operates under a Flex work model. The role requires regular travel throughout Puerto Rico to support hospitals, healthcare facilities, and customer sites (driver´s license is required). Limited travel outside Puerto Rico may be required. The Associate Clinical Specialist provides clinical expertise, product support, and customer education for the Pelvic Health portfolio. This role partners closely with sales and clinical teams to support procedures, deliver training, identify growth opportunities, and help healthcare professionals achieve optimal patient outcomes while expanding product awareness across the territory. Primary Responsibilities Provide on-site clinical education and product training to healthcare professionals and customers Support customer cases and procedures by delivering technical and clinical ex

recruitmentHR
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Work Flexibility: Field-based It's Time to Join Stryker! What You Will Do As the Clinical Specialist with Stryker Enabling Technologies you will provide clinical product support to hospital staff and provide on-site guidance and assistance during surgical procedures. You will provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's navigation technologies, associated equipment and instruments to insure procedural efficiency. You will utilize proprietary software to prepare pre-operative scans for use in conjunction with the company's Enabling Technologies system, assists surgeon in preoperative planning and intra-operative guidance. You will provide prompt and accurate complaint reports per the requirements of Stryker Enabling Technologies quality system. You will provide case coverage at accounts. You will support the development and execution of the sales plan as well as grow the utilization of the navigation technologies by increasing volume with current and potential surgeons. You will actively sell the clinical benefits of the products, and build strong, positive relationships with key surgeons and OR staff at targeted accounts. <

Years of experience: 5+ years Tools: Microsoft Dynamics 365 F&O Technologies: F&O, Power BI, SQL, Azure Domain: Banking experience is a Must The ideal candidate should have a strong background in D365 Finance & Operations, with hands-on experience in both the technical and functional aspects. They should be proficient in configuring and customizing the system to meet our business needs and have a deep understanding of finance and HR processes. Key Responsibilities: Configure and customize D365 Finance & Operations to align with business requirements. Collaborate with the finance team to identify and implement process improvements. Provide technical support and troubleshooting for system issues. Develop and maintain system documentation and training materials. Ensure data integrity and security within the system. Required Skills: Proficiency in D365 Finance & Operations. Advanced proficiency in finance modules (General ledger, Account payable, Account receivable, Fixed assets cash & banks, procurement) Experience in MS Dynamics 365 F&O integration within a third part system. Proficiency in development of customization within D365 F&O Proficiency in Azure and DevOps Strong understanding of finance processes. Experience in system configuration and customization. Excellent problem-solving and analytical skills. Ability to work collaboratively with cross-functional teams. Strong communication and interpersonal skills. Principal understanding of project management and the ability to manage tasks. Identify project risks and mitigate or communicate as necessary.

sqlazureai
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DU
DoorDash USA
📍 San Francisco• Full-time• From $938.4K/yr
25 days ago

About the Team Our sales and partner management teams are the heart and soul of DoorDash, enabling us to sign and partner with top restaurants across the country to drive revenue and help our partners operate and grow their businesses. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it. About the Role DoorDash is looking for a strong individual contributor within Sales Strategy - Sales Planning & Incentives, to execute top company business objectives and help define our sales strategy and planning roadmap. Your responsibilities will range from strategic (designing quotas and incentives aligned to the company's goals and strategy, integrating new products into sales GTM strategy and building consensus among sales leadership) to operational (forecasting, designing compensation plans, driving plan implementation and ensuring key metrics can be communicated, tracked and commissions calculated). You will bring a strategic mindset and deliver critical insights using analytical and technical support to the successful administration of sales incentive programs globally while proactively building partnerships, promoting open dialogue and creative insights expertise to issues in real time. This role specifically supports our US SMB Presales organization spanning multiple sales motions and role types. You'll be a planning and strategy partner for a high-velocity, high-volume sales motion where quota attainment, goaling accuracy / consistency, and rep productivity are the north stars. This role will report into a Senior Manager, Sales Strategy and Planning. You’re excited about this opportunity because you will… Work closely with sales leadership, sales strategy, finance, and product teams to own the development, implementation and administration of new and existing sales incentive structures Work closely with cross-functional partners (product, finance, sales, sales operations) to build a

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Work Flexibility: Onsite As an Associate ProAssure Systems Specialist, you will support the implementation and administration of Stryker's Vocera solution. You will be the go-to resource for nurses and clinicians at the customer site to train them on our hands-free communication product. Your workflow knowledge, people skills and troubleshooting ability help us deliver on Stryker’s mission to make healthcare better. Primary work location: 1601 Southwest Archer Road, Gainesville, FL 32608 What you will do: Manage multiple Vocera databases and establish and document processes for maintaining data integrity; Work with clinical departments to keep various database entities current Manage Vocera servers including software updates, OS maintenance, backups, and collaborate with the customer on anti-virus, server monitoring and disaster recovery practices Manage Vocera devices: Maintain accurate inventory records, manage the RMA process and spares pool and document all processes Train users to use Vocera effectively; collaborate with the customer to establish, document, and deploy sustainable training processes for new hires, current employees, and refresher training Provide on-site support for reporting and resolving end user issues, including issues with Vocera equipment, database and training and answer end user questions Provide on-site support for troubleshooting, resolving, and reporting technical issues and collaborate with Vocera Technical Support and customer’s support organization to resolve technical issues Maintain clear documentation on status and resolution of issues using Vocera’s chosen ca

Role Overview Own the end-to-end technology strategy and roadmap for the Partner, Customer success, Professional Services and Customer Support organizations, translating business objectives into scalable, AI-native platforms. Lead a small team of Product Managers while staying hands-on across solutioning, architecture, and delivery. We are looking to speak to candidates who are based in Palo Alto for our hybrid working model. Key Responsibilities Partner Technology Own the Partner Center technology roadmap spanning cloud provider integrations, partner attribution & telemetry, and incentive/MDF management Drive build-vs-buy decisions for the Partner platform in direct partnership with Partner leadership Deliver solutions that support the full partner lifecycle: onboarding, co-sell, information sharing, support, progress tracking, and program management across Resellers, Technology Partners, ISVs, and Cloud Marketplaces Align partner technology with Sales, Partner Ops, and Partner Specialist workflows Customer Success Technology Own the Customer Success technology stack supporting CSMs across the full customer lifecycle: onboarding, adoption, expansion, and renewal Partner with Customer Success leadership to translate business objectives into scalable tooling and automation Enable CSM productivity through health score visibility, account intelligence, and proactive risk alerting Ensure tight integration between Customer Success platforms and Sales, Support, Billing, and Product systems Drive adoption of AI-assisted workflows for CSMs including next-best-action recommendations, sentiment signals, and churn risk indicators Customer Support Technology Own the Customer Support technology stack to enable customer support team with right tooling, including AI/agentic infrastructure, ETL/data pipelines, Workforce Management, and customer engagement tooling (chat, voice, workflow automation) Partner with Technical Support, Customer Success, and Professional Services to al

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We anticipate the application window for this opening will close on - 28 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72&#43; million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Make an impact where it matters most. At Medtronic Peripheral Vascular, you'll support cutting-edge therapies that help treat peripheral arterial and venous disease, carotid disease, and arteriovenous access conditions. Working alongside physicians and healthcare teams, you'll provide clinical expertise, support complex procedures, and help expand access to innovative therapies that improve patient lives every day. The Senior Principal Vascular Clinical Specialist role will provide detailed technical support for vascular products and procedures to a wide range of clinical professionals. This individual will support sales representatives with coverage for critical cases, primarily focused on cases with physicians that require technical support on the safe and effective use of our products. Vascular Clinical Specialists must be able to work and/or travel outside of standard business hours to support occasional urgent patient cases, complex procedures, and customer needs, including limited evening and weekend coverage. Territory for this role: Salt Lake City/Boise. Candidate

project managementrecruitmentHR
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We anticipate the application window for this opening will close on - 28 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72&#43; million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Make an impact where it matters most. At Medtronic Peripheral Vascular, you'll support cutting-edge therapies that help treat peripheral arterial and venous disease, carotid disease, and arteriovenous access conditions. Working alongside physicians and healthcare teams, you'll provide clinical expertise, support complex procedures, and help expand access to innovative therapies that improve patient lives every day. The Senior Principal Vascular Clinical Specialist role will provide detailed technical support for vascular products and procedures to a wide range of clinical professionals. This individual will support sales representatives with coverage for critical cases, primarily focused on cases with physicians that require technical support on the safe and effective use of our products. Vascular Clinical Specialists must be able to work and/or travel outside of standard business hours to support occasional urgent patient cases, complex procedures, and customer needs, including limited evening and weekend coverage. Territory for this role: Wichita/Springfield/Joplin. Can

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Work Flexibility: Field-based Stryker Position Title: Trauma Sales Representative Schedule & On-Call Requirements This position requires an on-call schedule, including nights, weekends, and holidays, to support trauma cases as they arise. While this level of availability is essential for the role, we understand it may not be suitable for every candidate. Candidates who choose not to pursue this position due to the on-call demands will not be negatively evaluated or penalized in future opportunities with our organization. Please see the link below for more information: Why I am Rebuilding Lives About the Role Join a fast-paced medical device sales environment where clinical expertise, customer support, and sales execution come together. As a Trauma Sales Representative, you will partner with orthopedic surgeons, operating room teams, and hospital staff to provide products and technical support for trauma procedures while managing a designated sales territory. This role combines consultative sales, surgical case coverage, inventory management, and customer education. Success is measured through territory performance, customer support responsiveness, product utilization, inventory accuracy, and achievement of assigned business objectives. What You Will Do Manage a designated territory to achieve sales goals, business objectives, and market growth targets. Provide on-site support for trauma procedures by ensuring the appropriate products, instruments, and implants are available when needed. Educate surgeons, operating room staff, and healthcare professionals on product functionality, surgical applications, and new product offerings. Conduct customer visits

Work Flexibility: Field-based Due to the nature of this role and travel requirements associated with this role, we will accept candidates from the 48 continental United States. Job Summary: As a National Leaves Clinical specialist, you will work directly with a JR/MPS team to support robotic and manual joint replacement procedures. You will be required to work within RepSuite for scan and schedule management in multiple territories across the country for employee leave of absence and when otherwise needed by the business. The NLCS will directly report to the Senior Manager, LEAP but indirectly work alongside local Mako Manager, JR Sales Manager, and GM. When not deployed the NLCS will assist and train with local JR team and execute all necessary clinical functions with that team. Field assignments can be a short as two week and as long as 3 months or more. Essential Duties & Responsibilities: Clinical Expertise in robotic applications Develop and maintain expert-level knowledge of Mako robotic systems, their functionalities, and clinical applications. Develop and maintain expert-level knowledge of manual joint replacement instrumentation and implants. Serve as a clinical resource to healthcare professionals, offering insights, training, and support. Deliver comprehensive customer experience tailored to surgeons, nurses, and other clinical staff during the deployment. Ensure that healthcare teams are proficient in MAKO technology, understand clinical benefits and have access to program resources. Be a point of contact for clinical inquiries, troubleshooting, and technical support related to Mako and manual instrumentation and implants. Relationship Building: Build and maintain strong relationships with healthcare providers and hospital staff, internal team members and potential new c

H
19 days ago

Practice Development Manager Description - The Partner Development Manager, also known as a Practice Builder, is responsible for driving business development, achieving sales targets, analyzing market trends, and identifying strategic partner relationships. This role focuses on developing and promoting selling practices with key third-party partners and using performance metrics to evaluate partner effectiveness. You will understand, drive and achieve sales targets on centrally designed initiatives, utilizing global tools to promote local channel business. You will be assigned to active opportunities to accelerate Partner sales, support complex deals configurations, and pricing. Key Responsibilities Lead business development efforts and execute sales targets. Drive adoption of portfolio-based, customer-centric selling practices across partner ecosystem Analyze market trends and identify potential partners with emerging capabilities. Develop capabilities and selling practices with priority partners. Leverage performance data to assess and improve partner effectiveness. Incubate business and grow revenue for assigned products and solutions. Collaborate with external resellers, distributors, and HP Financial Services. Select and segment partners, supporting their adoption, practice building, and certification in their focus area. Enable partners with value proposition, collaterals, training on their focus area, links them to technical support resources. Co-sell with partners until they can operate independently. Education & Experience Recommended: Bachelor’s degree is preferred but not required. Proven experience in business development and sales. Demonstrated success in

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