Technical Support Engineer Tier 3 Jobs

Build and deliver complex enterprise software solutions for financial services clients. The Role As a Senior Software Engineer at Capco, you’ll design, develop, modify, maintain, and support complex web-based products and customer applications. You’ll work across the full software development lifecycle, contributing to technical decisions, software design, implementation, integration, testing, and maintenance. You’ll work across multiple projects and collaborate with clients and distributed teams, applying strong technical judgement to solve moderately complex problems and deliver high-quality outcomes. What You’ll Do Design, develop, modify, test, implement, integrate, and maintain enterprise web applications using C#, .NET, Angular, TypeScript, HTML5, CSS3, SQL Server, MVC, Web Services, SOA, and object-oriented design patterns. Participate in design discussions, technical decision-making, and the documentation of program design, coding, implementation, and maintenance. Work across multiple projects, providing development and maintenance support throughout the software development lifecycle. Apply defined coding and quality standards while using sound judgement to identify problems, recommend solutions, and support successful project completion. Build effective client relationships through clear interpersonal, written, and verbal communication, with a focus on client needs and satisfaction. What We’re Looking For 3+ years of software development experience, with demonstrated and verifiable full lifecycle experience delivering complex web-based products. Strong experience designing and implementing multi-tier enterprise applications using Microsoft technologies, including C#, .NET Framework 4.0/4.8, .NET Core, ASP.NET, and ADO.NET. 1+ years of experience with Angular 2+ and TypeScript, 3+ years with HTML5 and CSS3, and 3+ years developing with SQL Server. Experience with unit testing using MSTest, NUnit, or equivalent; Dependency Injection frameworks; MVC, S

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our Opportunity Summary: Micron's Equipment Engineering team at our Manassas, VA (Fab 6) 300mm semiconductor manufacturing facility is responsible for maintaining, troubleshooting, and optimizing advanced wafer fabrication toolsets that directly drive yield, productivity, and cost of ownership. As an Equipment Engineer II – CMP, you will support CMP operations by resolving equipment issues, leading improvement projects, and partnering with process engineers, technicians, and suppliers to sustain high-volume manufacturing performance. (Disclaimer ) While you may not exhibit all of the characteristics/skills listed below today, we are highly interested in a team member who is anxious to grow in both technical breadth and depth. If you are open to learning from and being a valued member of a team of top-tier engineers, we are eager to help build on your existing foundation and expand your individual and collaborative skills in this exciting and unique opportunity. What’s Encouraged Daily: Maintain and optimize CMP semiconductor manufacturing equipment for high-volume production. Troubleshoot equipment issues using structured problem-solving methods such as 8D, FMEA, SPC, and root cause analysis. Support tool installations, qualifications, upgrades, and process integration activities. Drive equipment uptime, reliability, throughput, and yield improvements, including exploring Agentic AI workflows to streamline troubleshooting a

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our Opportunity Summary: Join us at Micron, where we transform how the world uses information to enrich life for all. As a Bench Equipment Engineer, you'll be a pivotal part of our high-reaching team in Boise, ID, driving world-class manufacturing operations support. This is your chance to contribute to an extraordinarily innovative environment and help us achieve flawless execution! As a Bench Equipment Engineer, you will be responsible for the defining the business process around cleaning, repair, rebuild, and testing of process equipment subassemblies. Collaborating closely with the process area equipment staff and other bench team members, you will ensure high-quality and timely subassembly cleaning, repair, and rebuilds along with maintenance and repair of all bench area related equipment. (Disclaimer ) While you may not exhibit all of the characteristics/skills listed below today, we are highly interested in a team member who is anxious to grow in both technical breadth and depth. If you are open to learning from and being a valued member of a team of top-tier engineers, we are eager to help build on your existing foundation and expand your individual and collaborative skills in this exciting and unique opportunity. What’s Encouraged Daily: Clean, repair, troubleshoot, rebuild, and test semiconductor equipment subassemblies. Document completed work in the equipment tracking program with precision. Dev

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. We're making Robinhood the best place to build with AI by investing heavily in top-tier tools and continuous skill-building for every employee, technical or not. Here you are empowered to learn and accelerate your impact using AI. Robinhood is looking for a Senior Applications Engineer, Corporate Infrastructure to join the Enterprise Technology org. This is an AI-native role that sits at the intersection of cloud infrastructure, and identity management. You'll own a wide surface area and work closely with Security, IT, and Engineering to keep our systems healthy, scalable, and ahead of the threat landscape. This role is based in our Menlo Park, CA office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Secure & manage our Google Cloud infrastructure, Google Workspace and Okta Identity Environment for Robinhood. Leads in the design and building of new tools based on internal requirements and specifications. Build

Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment. Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done. Forward is currently seeking a Java Backend Software Engineer to work as part of our Apps - Server team. The work will involve developing our web server, REST APIs, and product core by writing clean and solid code that interacts with our other services and components. Responsibilities include: Developing new product features that leverage the network model to help users: visualize their network, understand how it behaves, see how it has evolved, answer specific questions, and plan changes Designing the data model for new product features Proposing and implementing REST APIs to support the Forward web application and to publish to customers Constructively reviewing product designs, technical design documents, and code changes Requirements: At least 5+ years of full lifecycle software development experience Expertise in Java (versi

Leidos is seeking a Lead Engineer to lead cutting-edge engineering efforts within the Undersea Systems Division (USD). This role is a unique opportunity to drive innovation in underwater vehicle systems, maritime sensors, subsea telemetry, and ISR solutions that support critical defense and national security missions. You'll lead a multidisciplinary technical team developing advanced maritime technologies, spanning prototype design to full-scale system deployment for ongoing Navy missions. Leidos’ Undersea Systems Division is a recognized leader in C4ISR technologies , delivering innovative, mission-critical solutions across sensor networks, unmanned systems, and tactical platforms . We’re known for achieving “industry firsts” in the most challenging maritime domains. Join us and be part of a world-class team delivering unmatched solutions for today's most pressing maritime missions. Why Join Us? Make an Impact : Your work will directly support U.S. maritime dominance and national security. Lead Innovation : Be at the forefront of applying innovative technology and autonomy to real-world maritime systems. Work with Experts : Collaborate with a top-tier team of engineers, s

Shape the Future of Financial Services with Capco At Capco, we specialize in management consulting and software development, partnering with leading international banks and insurance companies across Western Europe. Our innovative approach and collaborative culture make us the ideal place for professionals looking to make an impact in financial services technology. Want to learn more about our culture and people? Visit us: Capco Careers Slovakia Why Join Us? Prestigious Clients & Exciting Projects – Work with top-tier banks on transformation projects that redefine financial services. Continuous Learning & Development – Access to technical and soft skills training, professional certifications, and full access to the Udemy online learning platform. Flexible Work Environment – we provide flexibility to work remotely from the home office within Czech Republic Attractive Benefits Package: ✅ Paid sick days ✅ 25 vacation days (regardless of age) ✅ Monthly cafeteria allowance (1.285 CZK/month) or contribution to the 3rd pillar ✅ Fully paid meal vouchers ✅ Multisport card with employer contribution ✅ Smartphone with 1TB data + Laptop Well-being & Community Engagement – Join yoga lessons, mental health webinars, running challenges, sports activities, or participate in our volunteering days. Competitive Compensation (adjusted based on experience) + annual bonus & benefits package. Long-term career – Indefinite period contract with opportunities for career growth. Role Description We are looking for an experienced AI Architect to support your client's data-platform delivery in a regulated financial services environment. You will shape the architecture connecting priority sources to a governed Azure foundation, transforming data into the UI Enterprise Data Model and enabling reusable data products for APIs, Power BI, analytics and AI. You will combine target-state architecture with hands-on delivery, guide engineers and establish governance

Shape the Future of Financial Services with Capco At Capco, we specialize in management consulting and software development, partnering with leading international banks and insurance companies across Western Europe. Our innovative approach and collaborative culture make us the ideal place for professionals looking to make an impact in financial services technology. Want to learn more about our culture and people? Visit us: Capco Careers Slovakia Why Join Us? Prestigious Clients & Exciting Projects – Work with top-tier banks on transformation projects that redefine financial services. Continuous Learning & Development – Access to technical and soft skills training, professional certifications, and full access to the Udemy online learning platform. Flexible Work Environment – we provide flexibility to work remotely from the home office within Czech Republic Attractive Benefits Package: ✅ Paid sick days ✅ 25 vacation days (regardless of age) ✅ Monthly cafeteria allowance (1.285 CZK/month) or contribution to the 3rd pillar ✅ Fully paid meal vouchers ✅ Multisport card with employer contribution ✅ Smartphone with 1TB data + Laptop Well-being & Community Engagement – Join yoga lessons, mental health webinars, running challenges, sports activities, or participate in our volunteering days. Competitive Compensation (adjusted based on experience) + annual bonus & benefits package. Long-term career – Indefinite period contract with opportunities for career growth. Role Description We are looking for an experienced Data Architect to support your client's data-platform delivery in a regulated financial services environment. You will shape the architecture connecting priority sources to a governed Azure foundation, transforming data into the UI Enterprise Data Model and enabling reusable data products for APIs, Power BI, analytics and AI. You will combine target-state architecture with hands-on delivery, guide engineers and establish governan

About Atomic Industries Atomic Industries is reinventing how the world makes things. From cars and aerospace systems to medical devices and packaging, most physical goods begin life in a mold or are shaped by a manufacturing tool. Producing these tools has always been slow, manual, and dependent on scarce expertise, taking weeks or months. We’re changing that. At our Detroit headquarters, we combine the industrial DNA of America’s manufacturing heartland with the speed, intelligence, and precision of Silicon Valley. Our AI-driven platform tackles the hardest problems in geometry, process planning, and fabrication, collapsing production timelines from months to days and soon, minutes. We don’t just build software; we run a fully operational factory where our technology produces production-grade tooling every week, enabling tight feedback loops and rapid iteration. Backed by top-tier investors, we’re restoring speed, flexibility, and capability to the American industrial base. Our mission is to make manufacturing as agile and scalable as the digital world, and in doing so, rebuild the infrastructure of the physical economy. Position Overview We’re seeking a detail-oriented and dependable Quality Inspector to support quality control and inspection across our injection molding operations. You’ll be on the floor inspecting parts, maintaining records, and working closely with process engineers and production to ensure every part meets Atomic’s exacting standards. This is a key hands-on role as we scale high-volume production and build out our ISO-compliant quality systems. Key Responsibilities Perform visual and dimensional inspections of molded parts (first piece, in-process, and final) Use precision measuring tools (calipers, micrometers, height gauges, checking fixture, etc.) Assist Quality Technician with part qualification processes: Example - PPAP, capability studies Perform Dock Audits, Incoming Inspections, and LPAs per schedule Monitor Safe Launch a

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara is looking for an experienced Technical Support Engineer to provide world-class hardware and software support experience to our customers. You will be a part of our Tier 2 support team within the umbrella of the Global Technical Support organization. You will be responsible for resolving complex customer problems and improving support across all teams. Your work will be collaborative in nature, working together with other support engineers in multiple support locations to serve our customers and troubleshoot complex issues. The ideal candidate will have a strong technical background with experience in a technical support role, proven customer-facing skills, and strong communication skills. You understand the day-to-day aspects of customer support including managing tickets, building knowledge base articles, and providing product feedback to Engineering and PM teams. This is a remote position open to candidates re

Talkdesk is seeking a Sr. Technical Support Engineer who thrives at the intersection of deep technical troubleshooting and high-level customer consulting. In this role, you aren’t just closing tickets; you are a strategic partner to our clients, an advocate for their needs internally, and a developer of tools that make our entire support engine run smoother. You will be the bridge between our customers and our Engineering, Product, and Professional Services teams, ensuring that complex technical challenges are met with elegant, scalable solutions. Key Responsibilities Technical Leadership & Triage Advanced Troubleshooting: Lead Talkdesk’s most intricate support tasks. Outline reproduction steps, drive issues to resolution, and manage customer expectations with clarity. Escalation Management: Serve as the definitive point of contact for issues escalated from Tier 1 or Client Services, ensuring timely resolution. Developer Advisory: Act as the primary technical contact for partner and user developers, comfortably navigating and advising on custom solutions and integrations. Efficiency & Innovation Tool Development: Identify recurring manual tasks and develop internal tools or scripts (JavaScript, etc.) to automate the team’s most time-consuming workflows. Process Optimization: Leverage strong technical acumen to dynamically identify processes and technical solutions for unexpected or high-pressure situations. Customer Advocacy & Success Voice of the Customer: Identify and synthesize customer feedback to act as a strategic advocate to internal Product and Engineering teams. Strategic Consulting: Develop trust with client leadership to remove roadblocks, formulate best practices, and document functional/technical requirements. Risk Mitigation: Work closely with customers to track work progress and create strategies for risk mitigation and contingency planning. Feature Demonstrations: Conduct engaging demos of feature enhancements for both new and existing cu

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. What You’ll Do Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required Skills & Experience 4+ years in technical support, developer support, or systems engineering. Professional fluency in English and Japanese, both written and verbal. Experience providing rapid-response support to high-value or enterprise customers. Strong debugging skills with JavaScript, Python, or similar languages. Excellent written and verbal communication unde

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Serve as the trusted front-line contact for large enterprise customers, guiding them on AI prompting best practices, resolving bugs, and turning feedback into a better product experience, whilst adhering to strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Analyse recurring issues and identify process and documentation improvements to reduce time-to-resolution Build and update internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Serve as the trusted front-line contact for large enterprise customers, guiding them on AI prompting best practices, resolving bugs, and turning feedback into a better product experience, whilst adhering to strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Analyse recurring issues and identify process and documentation improvements to reduce time-to-resolution Build and update internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . The PinTech team at Pinterest supports partnerships across a diverse set of companies to provide our Pinners with world class experiences bringing them the inspiration to create a life they love. As a Partner / Technical Support Engineer, you’ll work with a variety of Tier 1 clients across Pinterest products (Enterprise, Adtech, Shopping, Growth, etc.) to define and build scalable partner solutions, helping hundreds of millions of people find ideas and inspiration. You will be the evangelist of Pinterest’s technology stack, both internationally and domestically. What you’ll do: Serve as a subject matter expert on the Pinterest API and Pinterest partner integrations Become an expert in Pinterest’s business products and how to best deploy them and troubleshoot them Lead the definition, development, and broad-scale adoption of Pinteres