Technical Support Engineer Tier 3 Jobs

InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth we are looking for a bilingual Sales Engineer to join our team. This key customer-facing position is responsible for understanding our client's business processes and mapping these processes to our software solutions. You will advise potential clients on technical aspects during the sales process, as well as implement our products to ensure that customers get the most value from our offerings. Responsibilities: Delivering technical solutions to prospects or clients for ITSM & ITAM applications, including demos and proofs of concept, as well as production implementations. Validating the solutions offered to prospects, from both a technical and project planning point of view. Supporting Sales Representatives during the entire sales process, from request for information (RFI) and request for proposal (RFP), to contract negotiation and closing. Generating documents to make configuration easier including tips around implementation best practices. Interfacing between customers and our R&D teams to solve complex technical or product/implementation issues. Qualifications Do not hesitate in applying if you: Think analytically Hold or are working towards a degree in Engineering or Computer Science Have strong communication and negotiation skills Enjoy working with clients, have good energy, and are empathetic Have previous experience in software implementation, particularly ITSM or ITIL Are bilingual in English and Spanish Having previous experience using InvGate products is a big plus! We offer real opportunities for professional development, fully covered English classes, top-tier health insurance, Free bithday day and extended PTO. Our office is located in Paseo de la Reforma, Cu

Principal Systems Engineer Company: The Boeing Company The Boeing Company has an exciting opportunity for a Principal Systems Engineer to join our team located in North Charleston, SC. The Engineering Operations (EngOps) Organization within 787 Airplane Level Integration Team (ALIT) is seeking a highly experienced engineer to lead our growing Systems Engineering (SE) team in Charleston and drive implementation activities for SE across the 787 program. The position requires a candidate with a servant leadership mindset who communicates and collaborates well with others. They need to foster an environment that values diversity. This role will have an emphasis on mentoring/coaching teammates, establishing positive working relationships, and instilling a culture of engineering excellence and safety, and technical leadership. The desired Systems Engineering candidate is a degreed engineer who will provide technical leadership, strategic vision, and systems engineering guidance for engineers across a variety of Integrated Product Teams (IPT) implementing design changes to 787 airplane systems. They will lead the development and implementation of SE initiatives to support 787 engineers in compliance with Boeing and industry standards. Candidates should have design or systems engineering background with experience on the 787 or a comparable commercial airplane program. Position Responsibilities: Oversees the facilitation of 787 Tier 0-2 Requirements Management Processes (New, Modified, and Deviations), enabling the progression of requirement change packages from initiation through implementation. Advises design engineers in application of engineering judgement through active colla

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Software Engineer, Event Streaming Systems Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. We’re looking for a Senior Software Engineer to join our team. This is a hybrid role. In this role, you’ll help us build and operate the event streaming infrastructure that powers business-critical workflows across Deliveroo, DoorDash and Wolt. Get to know our Engineering team, what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Event Streaming Systems team within the broader Storage organisation. The team builds and operates highly reliable, scalable and efficient event streaming infrastructure, including Kafka, Event Streaming abstractions(internally called EventBus) and future streaming platform technologies. These systems support Tier-0 workflows and are foundational to how engineering teams build reliable, event-driven products at scale. Here’s what your day-to-day might look like: Design, build and operate large-scale event streaming infrastructure that supports critical production workloads. Improve the reliability, scalability, observability and automation of Kafka, EventBus and related streaming platforms. Debug complex distributed systems issues, including performance bottlenecks, capacity constrai

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. For more than 43 years, Micron Technology, Inc. has redefined innovation with the world’s most advanced memory and semiconductor technologies. We’re an international team of visionaries and scientists, developing groundbreaking technologies that are transforming how the world uses information to enrich life. Our Opportunity Summary : Support the build, construction, commissioning, and preparation for operation of specialty gas systems for Micron’s high-volume semiconductor manufacturing facility in Clay, New York. Coordinate the scope of gas delivery systems for hazardous and non-hazardous gases, including toxic, pyrophoric, corrosive, inert, and cryogenic gas setups. Partner with design firms, construction teams, vendors, and internal interested parties to ensure gas systems meet project specifications, safety standards, performance requirements, and regulatory compliance. Transition from construction and commissioning support into operations engineering and sustaining support upon completion of the project phase. (Disclaimer) While you may not exhibit all of the characteristics/skills listed below today, we are highly interested in a team member who is anxious to grow in both technical breadth and depth. If you are open to learning from and being a valued member of a team of top-tier engineers, we are eager to help build on your existing foundation and expand your individual and collaborative skills in this exciting and

Location(s): US (remote), Boston (hybrid), or New York (hybrid) Bready * to make a change? Toast is revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. Who We Are The Digital Storefront team is responsible for advancing and supporting Toast’s consumer facing products such as Online Ordering, Ecommerce, Websites, SEO, Branded Mobile Apps, and Reputation Management. This group is highly product oriented, with a laser-focus on creating top tier consumer experiences for restaurants and their guests. Our product-line is used by millions of restaurant goers each day, so be prepared to innovate on products at a huge scale while ensuring stability and scalability. About this roll* (Responsibilities) In this role, you'll get to work on a wide variety of projects, using your technical chops to influence not just the code, but also product and business strategies. This is a golden opportunity for a hands-on, entrepreneurial engineer who thrives in a modern tech stack environment and loves solving real-world problems through technology. You’ll run experiments, iterate quickly, and have a strong voice in shaping the future of guest-facing products here at Toast. Here’s what you’ll be doing: Design, scope, and implement cutting-edge solutions using a mix of technologies. Enhance the platform to boost performance, usability, and scalability. Collaborate closely with Design and Product stakeholders to ensure we are building the right solutions to the right problems. Identify high-impact opportunities with your team and turn them into reality. Be an awesome teammate who’s all in o

Senior Backend Engineer – Java Location: London (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent Power the platforms behind modern finance. Shape cloud-native solutions with Java at their core. The Role We’re seeking a Senior Backend Engineer ( Java ) to join our Technology & Engineering team. You’ll bring expertise in building robust, scalable, cloud-native applications using Java , Spring Boot , and AWS . Working on high-impact platforms for Tier 1 financial institutions, you’ll help shape backend architecture, champion engineering best practices, and contribute to the evolution of modern banking technology. You'll also embrace AI-enabled ways of working, using approved AI and automation tools where appropriate to improve engineering productivity, accelerate delivery, and enhance software quality while applying sound engineering judgement and responsible AI practices. What You’ll Do Design and build cloud-native, microservices -based applications using Java (11+) and Spring Boot . Deliver enterprise-ready solutions on AWS , applying modern engineering practices and AI-enabled development approaches where appropriate to improve delivery efficiency and code quality. Build, maintain, and optimise CI/CD pipelines to support secure, scalable, and reliable software deployments. Develop comprehensive automated tests and promote quality-driven engineering practices across the software development lifecycle. Collaborate with agile teams to solve complex technical challenges, contribute to architecture decisions, and encourage the responsible use of approved AI tools and automation to enhance collaboration and delivery. What We’re Looking For Strong expertise in Java (11, 17, 21+) and Spring Boot , with experience building enterprise-grade backend applications. Deep knowledge of public cloud platforms, preferably AWS , alongside cloud-native, microservices , and event-driven architectures. Proven experience with CI/CD pipelines, SQL and NoS

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our Opportunity Summary: The Process Kit Engineer plays a critical role in supporting high-volumne manufacturing readiness and sustained production by managing process kits and coordinating equipment calibration activities. This role partners closely with Equipment Engineers, Bench Technicians, calibration teams, and suppliers to ensure kits, parts, and calibrations are available, compliant, and aligned with production needs. (Disclaimer ) While you may not exhibit all of the characteristics/skills listed below today, we are highly interested in a team member who is anxious to grow in both technical breadth and depth. If you are open to learning from and being a valued member of a team of top-tier engineers, we are eager to help build on your existing foundation and expand your individual and collaborative skills in this exciting and unique opportunity. What’s Encouraged Daily: Own lifecycle management of process kits, including tracking, staging, kitting, refurbishment, and disposition of Kits and Maintenance Parts. Coordinate kit readiness to support preventive maintenance (PM), corrective maintenance, and tool recovery activities. Maintain accurate kit records, locations, key metrics, and status in Micron tracking systems. Partner with Equipment Engineers and Bench teams to identify kit improvements, shortages, and standardization opportunities. Collect and report key operational metrics to support HV

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective. Similar to how Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targete

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are As a Senior IT Systems Engineer, you possess extensive expertise in entrepreneurial, startup, or enterprise settings. You provide top-tier, "white-glove" support for stakeholders tailored to their specific needs. You excel in researching technical problems and solutions with a high level of professionalism. In this role, you take charge of the technical design, planning, implementation, and performance tuning for critical enterprise application systems. While you are the primary architect and owner for our core collaboration stack, you are a versatile engineer capable of managing a broad and diverse ecosystem of tools. You lead by example as a technical expert and serve as a mentor to junior systems engineers. Your Success Profile What You Will Work On Core Platform Architecture : Act as the primary architect and administrator for our core enterprise platforms: Atlassian suite (Jira & Confluence), Google Workspace, and Slack. SaaS and AI Enablement : Lead the technical strategy for enterprise-wide SaaS adoption and optimization. You will drive the roadmap for enabling AI-native capabilities across our ecosystem (e.g., Slack A

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective. Similar to how Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targete

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the Customer Success Engineer team that delivers GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements. This is a pooled model, so you won't be dedicated to a specific set of accounts. You'll collaborate closely with Customer Success Managers, Account Executives, and Renewals Managers to support implementation, architecture, and use case adoption across GitLab's k

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity As agentic AI becomes the core fabric of how engineering is done worldwide, we want to be the leaders in how agents interact with APIs. This transformation requires solving agentic identity, extending or building new standards and protocols, building agent-to-agent interactions including authorization, licensing, trust delegation, security and monetization. We are looking for an exceptional Staff Engineer to help us build the next generation of our Business Platform to support the agentic era. You will be responsible for setting the vision for the long term architecture of various components in the Business Platform. You’ll be accountable for strategy, technical roadmap and architecture of the platform. You’ll work with multiple teams, overseeing and contributing to delivery and owning critical operational KPIs such as availability and uptime. Your role involves designing, implementing, and running critical tier 0 services for the company. We’re looking for a seasoned individual contributor leader who can work effectively with product management and engineering leaders within the company and build a high quality pla

About Navier AI Navier AI is building the first autonomous engineering agents. AI systems that can design, simulate, and optimize complex products to achieve breakthrough levels of performance. Our mission is to enable engineers to move beyond today’s slow, manual design cycles by providing agents that reason about physics, explore design trade-offs, and generate high-performance solutions across aerospace, automotive, and advanced manufacturing. We’re backed by top-tier investors and work directly with industry leaders to deploy AI-native tools that go far beyond today’s design automation. Role Overview We’re hiring a Backend Engineer to help build the infrastructure behind our autonomous engineering agents. You’ll work across model serving, simulation orchestration, multi-agent coordination, and developer-facing APIs. This role is critical to delivering fast, reliable, and scalable systems that engineers can trust in production design environments. Responsibilities Own core backend systems for serving AI agents and managing their compute, data, and model coordination Design and implement APIs that expose agent functionality—simulation control, CAD operations, optimization workflows—to internal tools and customer integrations Build secure, scalable infrastructure for multi-agent orchestration, including support for containerized workloads, caching, and distributed compute Collaborate closely with ML, frontend, and simulation engineers to create a cohesive, performant product experience Integrate external tools such as CAD software, simulation backends (e.g., OpenFOAM), and data stores into our pipeline Support agent development workflows, including tooling for versioning, introspection, and reproducibility Contribute to infrastructure decisions that will shape the technical foundation of our platform as it scales Engage directly with early customers to support integration, identify infrastructure needs, and gather feedback Qualifications Required: Strong backend en

ABOUT US Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion. We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking. We are: Experts in banking and payments, capital markets and wealth and asset management Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focus on maintaining our nimble, agile and entrepreneurial culture ROLE RESPONSIBILITIES We are currently seeking a Senior Consultant to support and drive the growth of our Data practice, particularly in our Data engineering stream. This is an exciting opportunity to be a leader, in a growing team of data practitioners, where you will be initiating and implementing cutting-edge data & analytics programmes for top-tier Financial Services clients. This project is with a leading global bank as a Data Engineer leading and managing end-to-end data migration activities . KEY RESPONSIBILITIES Lead and manage end-to-end data migration activities, ensuring successful delivery within agreed timelines and quality standards. Serve as the primary point of contact for client stakeholders, providing regular project updates, managing expectations, and driving resolution of migration-related issues. Collaborate with business and technical stakeholders to define migration scope, requirements, dependencies, and success criteria. Develop and oversee data extraction, transforma

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. Role Summary The Tier 2 Helpdesk Engineer is the escalation point for PagerDuty's Employee IT helpdesk, resolving complex hardware, software, identity, and collaboration-tool issues that Tier 1 cannot close. This role owns the administration of our endpoint management, identity, and SaaS collaboration platforms (Jamf, Intune, Entra ID, Zoom, Slack, Jira Cloud), provides white-glove hardware support for Mac and Windows users, and leads A/V setup and technical coordination for internal events. Success requires strong technical depth balanced with excellent customer service — the ability to stay calm, clear, and empathetic with employees at every level, including executives, during high-pressure moments. Key Responsibilities Escalated Support & Troubleshooting Serve as the primary escalation point for Tier 1 tickets requiring advanced diagnosis of hardware, OS, network, or identity issues. Own complex incidents end-to-end: triage, root cause analysis, resolution, and documentation. Identify recurring issues and drive permanent fixes rather than repeated workarounds. Endpoint & Identity Management Administer Jamf Pro for macOS enrollment, configuration profiles, patch management, and compliance reporting. Administer Microsoft Intune fo