Technical Support Engineer Tier 3 Jobs

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a SecOps Technical Success Manager (TSM) to join our team. This is a Hybrid role, reporting to the Manager, Technical Success Management in the Technical Success department. Zscaler SecOps applies rich data expertise to cybersecurity by curating data from hundreds of tools into a patented Data Fabric for Security. In this role, you will lead strategic engagements for high-profile enterprise accounts, partnering with executives to deliver contextualized risk scoring and proactive security solutions that make the world a safer place. What you’ll do (Role Expectations) Lead strategic engagements for high-profile enterprise accounts to ensure solutions align with business needs and drive long-term success Proactively analyze complex technical environments to identify security risks and deliver tailored mitigation strategies Develop deep product expertise across our Agentic Security Operations (SecOps) Pl

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Technical Program Manager in GitLab’s R&D organization, you’ll lead cross functional initiatives that help teams deliver reliably, efficiently, and at scale. You’ll own programs that cut across multiple product stages and engineering teams, turning strategic priorities into clear plans, aligning stakeholders, and driving progress in an all-remote, asynchronous environment. You’ll use GitLab issues, epics, and handbook-first documentation to create visibility, remove blockers, and keep complex work moving across time zones, while partnering closely with Engineering Leadership at all levels. In you

About The Role Most of what makes Together AI so valuable for customers is invisible from the outside. Optimizing kernels, scheduling, quantization, speculative decoding, and more create an industry-leading platform for inference and post-training at scale. As a technical marketing engineer, you are the conduit between the engineering and research work and the developers who should know about it. You go deep with product, engineering, research, and CX to learn the platform at the level of nuanced technical detail, then decide which details matter to an AI builder and build content that makes them care. This is a creator role. You are a technical storyteller. You'll produce social-native posts, technical blogs, performance benchmarks, demo and explainer videos, and thought leadership, all aimed at one outcome: building Together’s credibility with developers. You'll also own our technical communities on X, YouTube, Discord, Linkedin and the engagement metrics for developer content company-wide, including amplifying the work of engineers and researchers who publish under their own names. Responsibilities Partner with product, engineering, DevRel, research, and CX to learn new capabilities in technical depth, then extract the most meaningful aspects for a developer audience. Create the content strategy based on deep understanding of our company’s differentiation and marries that with an understanding of the content that would resonate. Build technical content across formats: blogs, videos, benchmark reports, podcasts, and short-form posts that drive engagement with developers and preference for Together. Monitor real-time news and announcements related to AI infrastructure and lead timely responses working with product and engineering Own Together's presence in technical communities, primarily X, Discord and Youtube. Track engagement metrics, what lands, what doesn't, and adjust. Drive amplification of engineering and research work across social channels. Be the heartbe

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Team L4 driverless deployment creates an incredibly high bar for behavior quality and safety. This motivates: A layer of principled robotics-based safety protections for the autonomy system A process for solving every issue observed onroad, in a way that is fast and trustworthy This team owns both these critical safety components and the iteration loop. We’re looking for someone who is passionate about robotics and safety, excited about the challenge of supporting a real commercial deployment, and enthusiastic about integrating solutions seamlessly with the data-driven autonomy system. About the Work You will: Own the core logic and software implementation for the robotics-based safety protections in the autonomy stack Be the primary POC for solving real world autonomy issues, including root cause analysis, design and implementation of principled solutions, and testing and deployment. Lead and grow a technical team dedicated to

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs. You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The rol

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Technical Account Manager (TAM) – Enterprise - Auth0 Okta: The World’s Identity Company™ Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents. Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys. The Opportunity Platform Focus: Primary focus on Customer Identity Cloud (Auth0), with foundational technical engagement across Workforce Identity Solutions (Okta). Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment. This role is integral to the Enterprise Accounts segment team, managing accounts across various core industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology. The Technical Account Management (TAM) team is a global group of identity product experts dedicated to enabling existing customers to succeed. As a Technical Account Manager, you will serve as a trusted technical advisor and advocate for key accounts, focusing on developer-focused customer identity architecture, API integrations, hands-on prototyping, and broad deployment st

Technical Program Manager III itD is seeking a Technical Program Manager III to drive hardware program execution for next-generation AR wearable devices. This role will play a critical part in managing PCB development and electrical component integration, ensuring seamless collaboration between electrical engineering, layout, and manufacturing teams. The ideal candidate will bring deep experience in hardware engineering or program management and a proven track record of delivering complex PCB and wearable device programs from design through production. Location: Onsite – Sunnyvale, CA Duration: 12 Months (potential for extension / FTE conversion) Pay Rate: $75 - $80 per hour, depending on experience We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities Lead end-to-end program management of PCB development, including flex circuits and multi-layer boards (MLBs) from design through production Drive design release processes, ensuring alignment across electrical engineering, layout, and cross-functional teams Manage SMT (Surface Mount Technology) and FATP (Final Assembly, Test, and Pack) builds, optimizing for schedule, quality, and yield Collaborate closely with electrical and layout engineers to develop and refine circuit designs for compact wearable devices Track program schedules, dependencies, and risks, proactively driving mitigation strategies Coordinate with APAC-based teams and vendors, including participation in early morning or evening meetings Ensure successful integration of small electrical components into advanced AR wearable form factors Provide strong program leadership, driving ownership, clarity, and execution across stakeholders Internal Responsibilities Attend regular internal practice community meetings Collaborate with your itD practice team on industry thought leadership Complete client case

As a Technical Program Manager for Body & Closures, you will serve as a program lead to ensure Schedule, Cost and Attribute targets are met for Body and Closures. In this position, you will bridge the gap between high-level program milestones and technical execution with internal and external engineering partners. You are responsible for balancing performance attributes, cost, quality, and manufacturability while coordinating engineering execution across our internal team and external partners. In this role, you will: Serve as the program and technical lead for the vehicle program across Body (BIW, structures) & Closures (doors, mechanisms, glazing), collaborating with internal engineers and external supplier design teams to ensure cohesive engineering execution. Oversee BOM integrity, approve critical build processes, and drive quality and cost engineering initiatives throughout the supply chain for your major assemblies. Develop program schedules and partner with suppliers, quality, procurement, service, manufacturing, and engineering teams to drive complex open issues to closure and ensure on-time delivery. Identify and communicate program progress, engineering challenges, and technical risks while proactively developing and leading strategic mitigation plans across the organization. Lead the root-cause analysis and tracking of critical build and design issues impacting vehicle performance, quality, and production readiness to drive long-term engineering solutions. Influence system designs to optimize performance, cost, quality, manufacturability, and serviceability by leading top-level design reviews, DFMEAs, validation programs, and manufacturing mock-builds. Support the team as a design engineer as needed, using first-principles engineering to develop and mature designs in Catia and 3DEXPERIENCE. Qualifications B.S. or M.S. in Mechanical Engineering, Automotive Engineer, or a relat

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. Location: Virginia / Washington, DC / Maryland Must have Active TS/SCI THE ROLE Everpure (Formerly Pure Storage) is looking for a dynamic Technical Leader & CTO to lead and inspire a high-performing team in our Public Sector / Federal organization. In this pivotal role, you’ll guide talented pre-sales Systems Engineers who help the US Government’s National Security Agencies and the Defense Industrial Base (DIB) modernize their data strategies with industry-leading all-flash storage, cloud, and AI-driven data solutions. This is a technical leadership role where both technical acumen and leadership skills are critical for success. If you’re passionate about coaching technical talent, elevating customer outcomes, and shaping the future of data-driven enterprises, this is your opportunity to make a visible impact at one of the fastest-growing companies in the industry.&nbsp

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Claude Code is changing how engineering organizations build software, and most of them need someone to show them how. That's you. Technical Architects help customers get real work done with Claude Code, Claude Tag (Claude Code as an agent in Slack), and the enterprise admin controls that decide whether a rollout succeeds. You'll teach customers, partners and Anthropic's own field teams. Just as important, you'll train the trainers who carry that knowledge to everyone else. We're hands-on AI engineers who would rather teach than sell. You'll work alongside customer engineering organizations, teaching them about Claude Code and shepherding rollouts with advanced admin knowledge. Most weeks you're in front of an audience with Claude Desktop or a terminal open: thousands of engineers on a public webinar one day, a customer's platform team in their own conference room the next week, office hours in between. The prep material often reaches you the day before. The team is growing quickly this year, scope will grow as new products ship, and the people who join now will shape how it works. Responsibilities Teach in every format. Take a standing rotation on Anthropic's public webinars in front of thousands of engineers at a time. Lead workshops and multi-day onsites, in person and virtual, built around a customer's own codebase and questions. Host office hours and multi-week cohorts where engineers, partners, and account teams bring live problems. Teach the teachers. Run train-the-trainer programs for customer technologists and champions, and certify them to deliver Anthropic's material. Empower admins. Educate enterprise admins

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As Notion’s product surface expands, we need a builder-teacher who can turn new capabilities into technically accurate education that helps customers confidently build with Notion. In this role, you’ll explore Notion’s newest capabilities, teach by showing, and ship as the product evolves. You’ll be the technical face of Notion Academy: leading workshops, recording walkthroughs, and building implementation guides. This role is based in New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Expand Notion’s technical education library. Author technically rigorous Academy content, implementation guides, and Help Center resources that make our most complex capabilities easier to understand and adopt. Become a trusted voice for Notion Academy. Teach customers through video, live webinars, and workshops, demonstrating real workflows and solving problems in real time. Build with Notion’s newest capabilities. Get hands-

About the Team OpenAI's Industrial Compute organization builds and operates the infrastructure required to train and serve frontier AI models. The Capacity Planning team connects rapidly changing research and product demand with the compute, networking, storage, power, data center, hardware, and operational resources required to make that demand executable. About the Role We are seeking a Technical Program Manager to build and lead capacity planning across OpenAI's large-scale AI infrastructure. You will translate uncertain workload demand into clear infrastructure requirements, allocation decisions, supply commitments, activation priorities, and long-range capacity strategies. This role sits at the intersection of research, engineering, infrastructure, finance, sourcing, deployment, and operations. You will create the planning models, operating cadences, governance mechanisms, and source-of-truth systems that allow teams to understand what capacity is required, what is available, what is at risk, and what decisions must be made. This is not a finance-only forecasting or reporting role. Success requires technical fluency across the infrastructure stack, strong analytical judgment, and the ability to move consequential decisions forward when requirements, timelines, and supply conditions change quickly. Key Responsibilities Own capacity-planning processes across near-term workload allocation, quarterly execution, and longer-range infrastructure horizons. Translate research, training, inference, and product demand into compute, accelerator, cluster, networking, storage, rack, power, and site requirements. Develop scenarios that make assumptions, confidence levels, constraints, sensitivities, and decision points explicit. Reconcile requested demand against contracted, delivered, installed, activated, and workload-usable capacity. Partner with research and engineering teams to understand workload priorities, technical dependencies, utilization patterns, and changing req

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Technical Developer Specialist, you will help troubleshoot and improve beta projects within the Roblox ecosystem. You will combine hands-on development expertise with technical problem-solving to identify issues, provide guidance, and help developers create better experiences. You will test projects in beta, diagnose technical and development issues, and work with engineering and internal teams when problems require deeper investigation. You will also create and improve technical documentation, examples, and best practices to help developers better understand Roblox Studio, scripting, game mechanics, and other development tools. This role is ideal for an experienced Roblox developer who enjoys solving technical problems, sharing knowledge, and helping others improve their development skills. As you grow in the role, you will expand your knowledge of new technologies and contribute to improving the overall developer experience across the Roblox platform. You Will Test projects in beta and identify potential issues or areas for improvement. Help debug technical issues and identify potential solutions. Provide technical guidance, documentation, examples, and best practices. Collaborate wi

ABOUT THE PROJECT MANAGER ROLE: WIN is looking for proactive and execution-focused Project Managers who can drive projects end-to-end, remove blockers quickly, manage timelines efficiently, and ensure strong collaboration across teams. We are looking for someone who can lead from the front, a structured thinker who understands technology well enough to hold teams accountable, provide meaningful feedback, and ensure smooth execution without unnecessary process overhead. KEY RESPONSIBILITIES: Organize and manage end-to-end execution of multiple SaaS-based projects and priorities with strong ownership. Define project scope, timelines, deliverables, dependencies, and responsibilities across teams. Collaborate closely with product, engineering, design, QA, and business teams to ensure smooth execution. Define and manage project roadmaps in coordination with stakeholders and development teams. Drive day-to-day project execution and ensure timely delivery across all phases. Identify blockers, risks, and operational gaps proactively and ensure timely resolution. Maintain and manage release sheets, sprint trackers, project documentation, and status reports. Communicate project progress, timelines, dependencies, and risks clearly to stakeholders and leadership. Facilitate effective collaboration and alignment between cross-functional teams. Lead project planning meetings, sprint reviews, stand-ups, and delivery discussions. Ensure accountability across teams through regular follow-ups and structured execution processes. Review workflows, suggest process improvements, and implement best practices in project planning and execution. Take a hands-on approach when required by diving deep into solutions. Ensure teams follow quality standards, security practices, and scalable execution methodologies. Balance execution speed with quality and operational efficiency. REQUIRED QUALIFICATIONS: 5+ years of experience in