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Technical Support Engineer Tier 3 Jobs

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Explore current technical support engineer tier 3 jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Databricks
📍 Mountain View• $198.2K – $272.6K/yr
1mo ago

GAQ126R43 About Databricks At Databricks, our mission is to help data teams solve the world's toughest problems—and that begins with empowering our own employees with exceptional internal products. The Databricks IT organization is a product-led engineering team building intelligent, AI-powered platforms that simplify how work gets done across the company. For Finance, our vision is to eliminate manual, repetitive work by automating complex business processes, surfacing actionable insights, and orchestrating end-to-end workflows. We are reimagining finance operations so teams spend less time processing transactions, chasing approvals, and resolving exceptions, and more time delivering strategic insights that accelerate the business. We're looking for an SAP Technical Lead to own the technical architecture and delivery of our SAP platform. In this role, you'll define the technical vision for a clean-core S/4HANA landscape, lead the engineers who build on it, and architect the intelligent, agentic AI layer that sits between SAP and the Databricks Data Intelligence Platform. You'll set the standards, make the hard build-versus-adopt calls, and ensure everything we ship is secure, performant, and built to scale. The Opportunity SAP will serve as the foundation for Databricks' core finance processes, including Record-to-Report, Source-to-Pay, and Order-to-Cash. As the SAP Technical Lead, you will own how those processes are engineered—from the clean-core S/4HANA core and its extensions, to the integration fabric that connects SAP to the rest of the enterprise, to the AI and agentic services that make the experience intelligent. Rather than accumulating custom code inside the digital core, you'll champion a modern extensibility model on SAP BTP and the Databricks Lakehouse, so Finance teams get automated, AI-driven workflows on top of a core that stays clean, upgradable, and fast. Your mission is to combine the strength of SAP with the power of Databricks AI to build a te

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OpenAI
📍 San Francisco• Full-time• Remote• $216K – $240K/yr
1mo ago

About the Team Governance, Risk, and Compliance (GRC) is foundational to Security delivering mission outcomes at OpenAI. The GRC team provides security assurances and builds compliance for OpenAI’s technology, people, and products. We are technical in what we build but operational in how we do our work, and we partner deeply with Product, Security, Legal, Privacy, GTM, and Field Security to help OpenAI move quickly while maintaining trust with customers, auditors, regulators, and the public. About the Role We are looking for an experienced Product Lifecycle Assurance IC to help scale OpenAI’s GRC function across our product stack to ensure products address customer and regulatory compliance requirements at launch and regressions are detected promptly and corrected. You will partner closely with Product, Security, Legal, and Privacy teams to make sure OpenAI can move quickly while maintaining our security, privacy and compliance claims and giving customers, auditors, and regulators assurance about how OpenAI handles user data. You are responsible for product assurance end-to-end from inception to post-launch (continuous) monitoring. You leverage existing workflows, reviews, and data and enhance, augment and build the components needed to create an end-to-end product assurance program. This role is not about supporting SOC or ISO audits; it's a highly cross-functional and deeply technical operations role to ensure that OAI products meet the compliance bar at launch, regressions are prevented and detected, and our compliance state can be evidenced. This role also helps ensure that our product launch governance program operates effectively across key safety, privacy, legal and security stakeholders and lessons-learned from incidents and regressions are used to improve the program. You or in partnership with engineering teams, build key controls in our infrastructure stack, developer workflows and launch tooling to provide developers with guardrails, perform CI/CD confor

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nCino, Inc.
📍 London• £71.1K – £120.9K/yr
1mo ago

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. Essential Functions: • Capability to apply abstract reuse patterns to integrations and code both on platform and elsewhere using one or more nCino supported languages • Ability to manipulate how Salesforce leverages, utilizes, and generates nCino supported languages • Provide technical assistance and leadership for medium to large financial institutions and Implementation Service Consultants when building integrations into the nCino/Force.com platform using the nCino Integration Framework. • Begin to co-lead integrations from third-party systems into the nCino platform using any number of technical solutions based on the desired and proper approach for each unique project. • Document process and procedure to help streamline integration methodology. • Build and document testing requirements for unique projects. • Provide solution and integration development with Salesforce.com including requirements, functional specs, design, custom development, integration, testing and deployment. • Evaluate vendor API and interface specifications. • Handle multiple projects effectively while continuing to deliver exceptional quality. • Work independently and prioritize time and projects appropriately. • Translate customer requirements into implementation plans. • Drive customer success with a team player attitude. • Design a salesforce solution that meets the needs of the customer. • Effectively track time and bill for hours worked on customer projects. • Assist sales and sales engineering on technical prospec

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nCino, Inc.
📍 Germany• Remote• €76.4K – €126.1K/yr
1mo ago

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. Leads installations of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions. Senior member within team supporting clients with managing initial access, map, and transfer data, create process documentation, and train or coordinate training for client users. Troubleshoots complex client issues as they arise. Essential Functions: • Capability to apply abstract reuse patterns to integrations and code both on platform and elsewhere using one or more nCino supported languages • Ability to manipulate how Salesforce leverages, utilizes, and generates nCino supported languages • Provide technical assistance and leadership for medium-to-large financial institutions and Implementation Service Consultants when building integrations into the nCino/Force.com platform using the nCino Integration Framework. • Begin to co-lead integrations from third-party systems into the nCino platform using any number of technical solutions based on the desired and proper approach for each unique project. • Document process and procedure to help streamline integration methodology. • Build and document testing requirements for unique projects. • Provide solution and integration development with Salesforce.com including requirements, functional specs, design, custom development, integration, testing and deployment. • Evaluate vendor API and interface specifications. • Handle multiple projects effectively while continuing to deliver exceptional quality. • Work independently and prioritize time and projects appropriately. • &nbs

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Zafin
📍 Thiruvananthapuram
1mo ago

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. The Opportunity We are looking for experienced banking professionals who combine deep domain expertise with strong consulting capabilities. As a Lead Functional Consultant , you will partner with leading global banks to transform how they design and manage banking products, pricing, billing, rates, fees, and customer relationships. You'll work closely with senior client stakeholders, product teams, and engineering to translate complex business challenges into scalable platform solutions using the Zafin SaaS platform. If you're passionate about solving business problems, influencing strategic decisions, and delivering impactful banking transformations, we'd love to hear from you. Key Responsibilities Lead client discovery workshops and consulting engagements. Analyze business processes, identify opportunities, and recommend scalable solutions. Translate business requirements into functional designs using the Zafin SaaS platform. Configure banking products, pricing, rates, fees, and business rules. Collaborate with Product, Engineering, and Cus

airecruitment
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Technical Product Manager, you will serve as the bridge between customers, engineering, architecture, and business teams, driving product requirements from concept through launch and deployment. You will translate market needs, industry standards, emerging technologies, and customer requirements into product strategies that enable Micron's industry-leading SSD portfolio. Success requires a blend of technical depth, strategic thinking, and cross-functional leadership to guide complex product decisions and deliver differentiated solutions that meet the evolving needs of the data center market. Responsibilities: Serve as the primary technical point of contact representing Micron's Data Center SSD roadmap, architecture, qualification plans, and product direction to strategic hyperscale and OEM customer engineering leaders, while building durable, trust-based relationships that position Micron as a preferred long-term partner. Lead the gathering and translation of customer requirements , including specifications, RFIs/RFQs, platform constraints, qualification needs, and escalation paths, into clear product requirements (MRDs), engineering decisions, and customer transition plans that keep EVT/DVT/PVT timelines on track. Represent Micron in industry ecosystem and standards forums (e.g., PCIe-SIG, OCP, JEDEC), building external credibility and helping shape specifications relevant to Micron's product direction. Own end-to-end product requirements and technical st

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Asana
📍 San Francisco• Full-time• From $194K/yr
1mo ago

IT systems, expertise, and experience are central to Asana's mission of helping teams work together effortlessly. As an IT Technical Program Manager, you'll be a force multiplier across IT and Asana's cross-functional business partners. You will drive outcomes, programs, and operational rhythms that make IT highly effective and visible outside its own walls. IT TPM work is rarely IT-only: you'll be leading projects, programs, and processes that reach into Security, Product, Workplace, PeopleOps, Legal, and other business lines as a matter of course, not exception. You'll join the team as a TPM, reporting to the IT TPM function lead, and take ownership of a dynamic portfolio of IT programs and projects. This is a high-autonomy role for someone who wants real ownership early: you'll be trusted to run point on your portfolio while helping shape how the broader IT TPM function operates. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve Lead high-impact, cross-functional initiatives that span organizational boundaries. From IT infrastructure and AI adoption efforts to company-wide strategic initiatives in collaboration with Security, Product, Workplace, PeopleOps, Legal, and other partners. Own your share of IT's process portfolio. You will fully own one or more highly visible IT processes and influence the development of all TPM processes. Throughout, you will maintain a focus on adaptation and continual improvement. Run point on program communications. Keep stakeholders aligned, unblock teams, and build durable partnerships within and beyond IT. Identify, manage, and mitigate risks an

restaigo
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Nuro
📍 Mountain View• Full-time• From $132.3K/yr
1mo ago

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role This Recruiting team hires world-class talent across Machine Learning, Data Infrastructure, Autonomy, and Systems Engineering. In this role, you'll own full-cycle recruiting for these functions and partner directly with engineering leaders to build the teams driving Nuro's AI-first strategy. About the Work Own full-cycle technical recruiting: sourcing strategy, pipeline generation, interview coordination, and offer negotiation/closing. Partner with engineering leaders across Autonomy, Ml Research, Systems Engineering and Software Engineering to define role scopes, build interview plans, and set evaluation criteria. Track recruiting metrics (time-to-fill, pipeline conversion, source effectiveness) and use them to identify bottlenecks and improve processes. Run structured technical and behavioral evaluations in partnership with hiring panels to ensure consistent, defensible hiring decisions. Build and maintain sourcing pipel

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Coder
📍 United States• Full-time• Remote• $121K – $190K/yr
1mo ago

The Senior Technical Accountant owns some of Coder’s most complex accounting work, with a particular focus on technical revenue accounting, equity accounting, consolidated financial reporting, and quarterly Board and investor reporting. You’ll help us reach well-supported accounting conclusions, strengthen our policies, and bring rigor to areas that carry the most judgment and complexity. Reporting to the Controller, you’ll work closely with FP&A, Legal, Sales Operations, Product, Corporate Accounting, and our external auditors. You’ll lead key technical accounting workstreams, own Controllership’s external reporting deliverables, and help shape a broader technical accounting function as Coder grows across markets and legal entities. What you’ll do here Own the technical accounting analysis for complex revenue arrangements, including contract modifications, variable consideration, new product offerings, SSP considerations, and other non-routine transactions. Research and document accounting positions for complex transactions, translating FASB ASC guidance into clear, well-supported conclusions. Draft, maintain, and evolve Coder’s ASC 606 revenue recognition policy memo and related revenue playbook as our business, products, and contract structures change. Partner with Corporate Accounting on complex revenue matters that affect period-end reporting, helping ensure technical conclusions are applied consistently. Advise Finance, Legal, Sales Operations, and Product on the accounting implications of business decisions, contract structures, and new go-to-market offerings. Prepare and review quarterly stock-based compensation accounting, including journal entries, disclosures, and variance analysis. Prepare group financial statements, including consolidation and entity-level reporting, with consideration for a multinational legal entity structure. Own the preparation of Controllership’s quarterly reporting for the Board and investors, including financial results, key

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As a Senior Technical Program Manager at NVIDIA you will act as the bridge between strategy, execution, and technical alignment, driving complex programs end-to-end. This role demands strong technical acumen, exceptional program management skills, and the ability to influence without authority across a dynamic, matrixed organization. You will collaborate across software engineering, product management, OEMs and other teams to deliver solutions that shape the future of accelerated computing, with focus on Multimedia technologies (audio and video). What you’ll be doing: Program Ownership. Lead multimedia programs from inception to delivery, ensuring timelines, milestones, and quality standards are met. Manage release checklists, post-release feedback, and continuous improvement initiatives. Maintain and continuously improve program plans; ensure project focus and execution against commitments. Create and maintain metrics that track execution effectiveness and program health. Technical Leadership: Deep dive into product architecture and design; maintain curiosity and technical proficiency. Collaborate with engineering teams to resolve technical challenges and optimize solutions. Stakeholder Management: Communicate decisions, progress, and risks clearly to stakeholders, customers at all levels. Build trust and influence across cross-functional teams. Strategic Thinking & Risk Management: Identify and mitigate risks proactively to prevent delays and cost overruns. Drive RCCA (Root Cause and Corrective Action) and ensure gaps are closed effectively. Communication & Information Management: Deliver precise, tailored information for diverse audiences and higher management. Consume complex data and bring clarity to discussions for actionable outcomes. Complex programs with sign

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GitLab
📍 Canada• Remote• $203.2K – $345.6K/yr
1mo ago

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Technical Program Manager on GitLab's all-remote R&D PMO team, you will own complex, end-to-end programs that are central to our AI-powered DevSecOps strategy. You will drive high-priority initiatives across product, engineering, data, and security teams, transforming strategic vision into executable plans that deliver innovative capabilities like the GitLab Duo Agent Platform and next-generation developer tools. You will work closely with executive leaders and cross-functional stakeholders, serving as the bridge between strategy and execution through clear communication, proactive risk managemen

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Okta
📍 Toronto• C$108K – C$148.5K/yr
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Delivery Enablement & Operations team is seeking a Senior Technical Program Manager to drive the cross-functional delivery of our most strategic portfolio of work in Platform Infrastructure. We are seeking an individual with a passion for technology, infrastructure, and operational excellence. The Senior Technical Program Manager will partner with Product and Engineering teams to implement, maintain, and optimize complex operational processes, inclusive of clarifying needs and value, securing commitment from teams across the organization, setting timelines, and facilitating ongoing delivery and execution. This role will report to the Senior Manager, Technical Program Management. You will: Drive large-scale, complex, cross-functional programs from design through delivery. Partner with Product and Engineering to define scope, value, and technical requirements, securing commitments across organizations. Orchestrate planning, prioritization, and execution, managing the integrated program plan and timelines across disparate functions. Proactively identify and resolve risks, dependencies, and impediments, clearly communicating trade-offs and solutions to stakeholders. Build and maintain strong relationships , serving as the central point of contact and providing consistent transparency into program goals, progress, and quality. Energize cross-functional teams to achieve ambitious objectives and uphold world-class operational excellence and sec

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Stitch Fix
📍 San Francisco• $115K – $140K/yr
1mo ago

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Role The Women’s Technical Design team is committed to providing the best client experience by creating well-fitting, high-quality products across an inclusive size range (Core, Plus) by utilizing client feedback and data to inform fit choices every day. We are looking for a Senior Technical Designer who enjoys weaving creative problem solving with technical accuracy and a strong understanding of apparel fit, construction, pattern making and grading to own at least two product categories and ensure fit and quality standards are well-executed and consistent across all styles. This role serves as a technical expert and builds close relationships with cross-functional team members and external vendors, impacting the business by maintaining product consistency, driving speed to market, and translating client feedback into product action plans and long-term fit improvements. Senior Technical Designer will also use strong technical judgment to independently identify fit and construction issues, anticipate potential production risks, and drive solutions through to resolution. This site-based position at our headquarters in San Francisco, CA requires regular on-site presence (5–9 days/month). Responsibilities: Manage multiple/complex product category fit sessions, ensuring style and fit intent are executed to Brand guidelines across owned categories while maintaining category quality, construction standards, and fit/pattern blocks. Establish and maintain consistent fit standards, pattern bloc

AC
1mo ago

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Consultant Location: Chennai, India | Work Model: In Office Appian Customer Success is obsessed with delivering exceptional customer outcomes and driving mission-critical business impact. Grounded in our core values of Excellence and Intensity, we act as elite technical advisors to our commercial clients. By joining this high-performance team, you will champion a culture of candid communication and excellence while accelerating global adoption of our AI-Powered Process Automation platform. What You’ll Do Implement Scalable Platform Architecture: Build and maintain standards and tools to ensure high performance and resilience with a focus on reusability, schema design, data modeling , query performance, and responsive UX/UI best practices. Engineered Integrations: Perform hands-on design, code implementation, and unit testing using SQL views , stored procedures , and high-concurrency REST/SOAP web services/APIs . System-Level Troubleshooting: Rapidly diagnose performance bottlenecks, memory usage, CPU constraints, and network latency spikes across the web application stack. Performance Profiling & Analysis: Analyze database execution plans, system logs, and Locust load test outputs to isolate and resolve root-cause performance bottlenecks. Technical Quality & Enablement: Ensure continuous integration and delivery alignment by applying strong DevSecOps practices, robust automated testing, and clean coding standards. Required Qualifications Bachelor’s Degree in Computer Science, Engineering, Information Systems, or Mathematics. 8+ years of pro

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DevRev
📍 United Kingdom; Remote, United States• Remote
1mo ago

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. Role Overview This is a hybrid role at the intersection of solution design and hands-on delivery. You will own enterprise engagements end to end: run technical discovery, design the solution, then build, deploy, and harden production agentic systems inside the customer's environment. You are the person who designs the agent architecture on the whiteboard on Tuesday and debugs its state machine in production on Thursday. You will work directly with customer engineering, operations, and executive teams — translating messy real- world workflows into deterministic, reliable AI agents on the DevRev platform, and proving business impact with numbers, not slideware. This is not an advisory role. You will be measured on working systems in production and the outcomes they What You Will Do Discover & Design Lead technical discovery: map customer workflows, systems of record, and failure modes; identify where agentic automation creates measurable economic impact (cost per case, resolution time, deflection). Build and deliver PoCs and proofs of value on live customer data and systems — not canned environments. Translate business problems into agent architectures: orchestration design, state manag

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