Technical Support Engineering Director Jobs

This is an exciting opportunity to lead and grow the Data Science and Bioinformatics function supporting Natera's Women's Health and Organ Health product portfolios. In this role, you will build the bioinformatics capability within the Data Science development team, establish scalable AWS cloud infrastructure, and ensure the quality and reproducibility of the genomic algorithms powering our clinical products. PRIMARY RESPONSIBILITIES: Strategy and Vision Build and define the Bioinformatics function within the Data Science development team, identify technical tooling gaps, and execute a roadmap to advance genomics-based algorithm development. Establish and enforce pipeline and algorithm quality standards, including review processes, validation frameworks, and documentation practices Infrastructure and Automation Own and architect scalable AWS-based data science and bioinformatics infrastructure, ensuring quality, reproducibility, and reliable deployment of Next-Generation Sequencing (NGS) algorithms. Implement MLOps tooling and automated validation frameworks to support reliable algorithm deployment into clinical production. Cross-Functional Collaboration Partner with Research, Product Development, Laboratory Operations, Engineering, and Quality teams to implement stable, scalable pipelines and support successful productization Team Leadership Lead, mentor and hire a high-performing team of bioinformaticians and data scientists, establishing technical quality standards and clear operational ownership. Build technical depth within the team to support expanding product roadmaps across Women's Health and Organ Health. QUALIFICATIONS: Master of Science or Ph.D. in a quantitative technical discipline (Biostatistics, Bioinformatics, Computer Science, Physics, Applied Mathematics, or equivalent). Minimum of 10 years of experience in Data Science or Bioinformatics, with at least 5 years of direct people management experience leading technical teams. Hands-on experience archi

This is an exciting opportunity to lead and grow the Data Science and Bioinformatics function supporting Natera's Women's Health and Organ Health product portfolios. In this role, you will build the bioinformatics capability within the Data Science development team, establish scalable AWS cloud infrastructure, and ensure the quality and reproducibility of the genomic algorithms powering our clinical products. PRIMARY RESPONSIBILITIES: Strategy and Vision Build and define the Bioinformatics function within the Data Science development team, identify technical tooling gaps, and execute a roadmap to advance genomics-based algorithm development. Establish and enforce pipeline and algorithm quality standards, including review processes, validation frameworks, and documentation practices Infrastructure and Automation Own and architect scalable AWS-based data science and bioinformatics infrastructure, ensuring quality, reproducibility, and reliable deployment of Next-Generation Sequencing (NGS) algorithms. Implement MLOps tooling and automated validation frameworks to support reliable algorithm deployment into clinical production. Cross-Functional Collaboration Partner with Research, Product Development, Laboratory Operations, Engineering, and Quality teams to implement stable, scalable pipelines and support successful productization Team Leadership Lead, mentor and hire a high-performing team of bioinformaticians and data scientists, establishing technical quality standards and clear operational ownership. Build technical depth within the team to support expanding product roadmaps across Women's Health and Organ Health. QUALIFICATIONS: Master of Science or Ph.D. in a quantitative technical discipline (Biostatistics, Bioinformatics, Computer Science, Physics, Applied Mathematics, or equivalent). Minimum of 10 years of experience in Data Science or Bioinformatics, with at least 5 years of direct people management experience leading technical teams. Hands-on experience archi

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview The Advertising Partnerships team is looking for a specialized Technical Project Manager for a fixed-term maternity cover role, starting November 1st 2026. In this role, you will report to the Executive Director, Partnerships and lead the execution and hands-on program management for high-value, R&D-driven partnership initiatives, ensuring complex integrations and key launch milestones are delivered seamlessly. Responsibilities: Technical Project Management: Lead technical project execution for high-stakes, R&D-heavy advertising partnership initiatives. Documentation & Roadmapping: Oversee technical documentation, integration roadmaps, and delivery tracking. Blocker Resolution: Directly resolve technical blockers and actively manage cross-functional dependencies across product, engineering, and partner teams. Program Coordination: Provide hands-on program oversight and immediate intervention during critical launch and implementation phases. Communication: Own communications to internal stakeholders about issues and status; stakeholders include colleagues from product development, partnerships, sales, and legal. Post-Launch & Handover: Support post-launch monitoring, issue resolution, and campaign optimization, while maintaining detailed handover records for smooth transition upon return. Demonstrate support and understanding of our value of journalistic independence and a strong

POSITION SUMMARY: Join Natera as the Director of Development for our Early Cancer Detection (ECD) In Vitro Diagnostic (IVD) products. You will take ownership of the development, verification, and validation of our early cancer detection (ECD) Next Generation Sequencing products from feasibility exit through regulatory submission and post-market support. Every test represents a real person, and you will lead a team of scientists and managers to execute the performance data packages supporting PMA submissions. You will serve as the technical subject matter expert in FDA interactions, partnering across functions to deliver design-controlled diagnostic products that directly impact patient care. PRIMARY RESPONSIBILITIES: Own the execution of the technical strategy and phase-gated process of of development, design verification, and validation studies for ECD IVD devices utilizing cfDNA, methylation and other potential analytes Ensure rigorous compliance with applicable FDA Class III (PMA) design and development requirements Take ownership of the analytical performance strategy (limit of blank/detection, precision, linearity, interference, stability) for ECD assays, partnering directly with Regulatory Affairs (RA), biostatistics, bioinformatics and research teams Contribute to the robust transfer of assays to the commercial laboratory and manufacturing in support of the design transfer and operations teams Partner with clinical and biostatistics leaders on statistical analysis plans required for approvable device performance claims in clinical intended-use populations Think team by partnering directly across bioinformatics, biostatistics, software engineering, clinical, regulatory, and commercial functions to align development efforts with business goals, and drive resourcing and go/no-go recommendations at phase gates Deliver the analytical performance data package supporting Class III PMA submissions, developing a comprehensive approval strategy with RA Serve as t

Graphcore Director-Post Silicon Validation (Functional) Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, Texas which will play a central role in Graphcore's work building the future of AI computing. We are developing the next generation of AI compute, a large-scale system-on-chip (SoC) designed to power future high-performance AI systems. Job Summary We have an exciting opportunity to be part of a collaborative, cross-functional development team validating cutting-edge, high-performance AI chips and platforms. You will play a key role in supporting new product introductions and validation. You will lead a team delivering post-silicon validation across the full AI SoC, working across silicon, firmware, and platform levels. The role requires a deep technical understanding, strong hands-on debug experience, and the ability to collaborate effectively with hardware, software, and systems engineering teams. Working within the Validation team, you will be involved with bringing first silicon to life, functionally validating it and working closely with many other teams to help it become a fully characterised and working product, reporting project status/progress to program management on a regular basis. You will have the opportunity to provide technical guidance to other engineering team members. In this role, you can leverage our experience and industry knowledge to architect and drive implementation of continuous improvements to test infrastructure and processes. Th

Salary Range: PLN 350,700 - 474,400 PLN Subject to alignment to the responsibilities and duties of the role About the job Help Graphcore’s Frameworks engineers in Gdańsk build the tools that make our hardware easier to use. Reporting to the Director of Frameworks, you will lead engineers contributing to our PyTorch and Triton teams. You will support their development, clarify priorities and keep feedback flowing across locations. This role blends people leadership with real technical ownership. You will contribute to PyTorch, Triton or related Frameworks work through design, implementation, review, debugging, testing or performance analysis. You will help engineers deliver high-quality work while staying fully connected to their teams. It is a rare chance to shape both software outcomes and engineering culture at a growing site. The team and culture Frameworks makes Graphcore hardware work seamlessly with the tools machine learning engineers and researchers use. The team builds PyTorch support, an out-of-tree Triton backend, framework integrations, runtime components, kernels, tests, performance tooling and user documentation. Work happens across locations, so clear writing, shared context and constructive challenge matter. You will help Gdańsk engineers stay close to technical leaders, team priorities and the decisions shaping delivery. People are trusted to take responsibility, speak up and move with purpose. The team values learning, maintainability, performance, ease of use and thoughtful collaboration with open-source communities. What we’re looking for Experience managing and developing software engineers, including coaching, feedback, performance management and career development Strong software engineering capability, with professional experience in C++ and Python Clear written and verbal communication in English and Polish, especially when explaining complex technical context Ability to build alignment across teams, locations and disciplines P

Graphcore Director-Post Silicon Validation (Functional) Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, Texas which will play a central role in Graphcore's work building the future of AI computing. We are developing the next generation of AI compute, a large-scale system-on-chip (SoC) designed to power future high-performance AI systems. Job Summary We have an exciting opportunity to be part of a collaborative, cross-functional development team validating cutting-edge, high-performance AI chips and platforms. You will play a key role in supporting new product introductions and validation. You will lead a team delivering post-silicon validation across the full AI SoC, working across silicon, firmware, and platform levels. The role requires a deep technical understanding, strong hands-on debug experience, and the ability to collaborate effectively with hardware, software, and systems engineering teams. Working within the Validation team, you will be involved with bringing first silicon to life, functionally validating it and working closely with many other teams to help it become a fully characterised and working product, reporting project status/progress to program management on a regular basis. You will have the opportunity to provide technical guidance to other engineering team members. In this role, you can leverage our experience and industry knowledge to architect and drive implementation of continuous improvements to test infrastructure and processes. Th

FEQ227R233 MANAGER, FIELD ENGINEERING About the Role As a Manager, Field Engineering, you will lead a team of technical customer advisors who help organizations solve complex data, analytics, and AI challenges. You will work closely with Sales and cross-functional partners to translate customer priorities into effective technical strategies, strong customer outcomes, and durable business impact. This role is typically aligned to an account district, patch, segment, or comparable portfolio and leads a team of approximately 8–10 Field Engineering professionals. You will stay close to the work while building the coaching, operating, and collaboration practices that enable your team to succeed. The Impact You Will Have Lead, coach, and develop a high-performing and inclusive Field Engineering team. Partner with account teams to define technical-win strategy, qualify opportunities, prioritize customer needs, and align team resources. Build trusted relationships with customer stakeholders, including Director-, Head of, and VP-level audiences as appropriate to the engagement. Guide discovery, solution strategy, architecture discussions, adoption planning, and value realization for customer engagements. Establish regular operating rhythms to inspect progress, customer health, technical risk, escalations, capacity, and business impact. Coach team members to communicate clearly, navigate ambiguity, influence stakeholders, and connect technical recommendations to business outcomes. Maintain technical credibility across Databricks platform concepts, data and AI technologies, cloud architecture, governance, security, and networking. Represent customer needs internally and partner with Product, Engineering, Support, Professional Services, Marketing, and Partners to resolve issues and improve outcomes. Create a culture of psychological safety, inclusion, accountability, continuous learning, and recognition. Experiment with AI-enabled tools and repeatable practices that improve tea

FEQ427R422 As a Sr.Manager, Field Engineering, you will build and lead a team of pre-sales Solutions Architects focusing on your assigned accounts for the Korean market. Your experience partnering with the sales organization will help close revenue with the right approach whilst coaching new sales and pre-sales team members to work together. You will guide and get involved to enhance your team's effectiveness; be an expert at communicating complex, business value-focused solutions; support complex sales cycles; and build relationships with key stakeholders in customers' companies. You will report to the Director, Field Engineering based in Korea. The impact you will have: Manage hiring, building the pre-sales team of Solutions Architects Rapidly scale the designated Field Engineering segment organization without sacrificing quality Build a collaborative culture within a rapid-growth team. To embody and promote Databricks' customer-obsessed, teamwork, and diverse culture Support increase Return on investment of SA involvement in sales cycles by 2-3x over 18 months Promote a solution and value-based selling field-engineering organization Display an understanding of business needs and revenue potential for accounts in the assigned region Build Databricks' brand in partnership with the Marketing and Sales team What we look for: Experience in a Pre-Sales Manager role in developing, managing and building a team of successful Big Data, Cloud, or SaaS professionals Have experience scaling and mentoring field and technical teams from scratch both onshore and offshore teams. Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models Great at instituting processes for technical field members to improve efficiency Background experience in Data Architecture such as Data Lake, Data Engineering / Data Warehouse technologies or Data Science Native level Korean required; business‑level English strongly preferred About Databricks Databricks is the Data

This is an exciting opportunity to lead a Data Engineering & Delivery (DED) team at Natera, a global leader in precision medicine and genomics testing. As a Manager of the DED team inside our Data Science Production Engineering (DSPE) department, you will have the opportunity to work with Natera's diverse and ultra-large data sets (up to PB size), develop innovative solutions with the latest information and cloud technologies, and make real impact by providing timely, accurate, and robust data products and data delivery/automation systems to support Natera's Lab Operations and Genetic Counselor/Lab Director teams, and ultimately impact patients' medical outcomes. PRIMARY RESPONSIBILITIES: Leadership Lead a Data Engineering & Delivery (DED) team, collectively develop and maintain the data infrastructure, data ingestion solutions, ETL pipelines, robust data products, and data delivery solutions, for both production support and DSPE internal applications. Manage the Data Engineering & Delivery (DED) team, to achieve the timely and efficient delivery of robust data products and systems that can meet DSPE business needs and project requirements. Measure, report, and maintain/improve operational effectiveness. Train and coach team members on new technologies, procedures, and guidelines/best practices. Technical Lead the Data Engineering & Delivery (DED) team, collectively develop and maintain the data infrastructure, data ingestion solutions, ETL pipelines, robust data products, and data delivery solutions, for both production support and DSPE internal applications Translate DSPE's business needs and project requirements into technical specifications and implementation plans. Working with DSPE leadership teams, create design documents that can be efficiently implemented and maintained, for data system architecture, data ETL pipeline, data delivery solution, and other data systems/tools/components. Contribute to key development, testing, deploym

This is an exciting opportunity to lead a Data Engineering & Delivery (DED) team at Natera, a global leader in precision medicine and genomics testing. As a Manager of the DED team inside our Data Science Production Engineering (DSPE) department, you will have the opportunity to work with Natera's diverse and ultra-large data sets (up to PB size), develop innovative solutions with the latest information and cloud technologies, and make real impact by providing timely, accurate, and robust data products and data delivery/automation systems to support Natera's Lab Operations and Genetic Counselor/Lab Director teams, and ultimately impact patients' medical outcomes. PRIMARY RESPONSIBILITIES: Leadership Lead a Data Engineering & Delivery (DED) team, collectively develop and maintain the data infrastructure, data ingestion solutions, ETL pipelines, robust data products, and data delivery solutions, for both production support and DSPE internal applications. Manage the Data Engineering & Delivery (DED) team, to achieve the timely and efficient delivery of robust data products and systems that can meet DSPE business needs and project requirements. Measure, report, and maintain/improve operational effectiveness. Train and coach team members on new technologies, procedures, and guidelines/best practices. Technical Lead the Data Engineering & Delivery (DED) team, collectively develop and maintain the data infrastructure, data ingestion solutions, ETL pipelines, robust data products, and data delivery solutions, for both production support and DSPE internal applications Translate DSPE's business needs and project requirements into technical specifications and implementation plans. Working with DSPE leadership teams, create design documents that can be efficiently implemented and maintained, for data system architecture, data ETL pipeline, data delivery solution, and other data systems/tools/components. Contribute to key development, testing, deploym

(FEQ427R369) As a Manager, Field Engineering (Data and AI), you will lead a team of pre-sales Solutions Architects focusing on complex, strategic accounts, helping to lead our UK&I expansion with a specific focus on the Retail and Consumer Packaged Goods sectors. Your experience partnering with sales organisations will help to drive accelerated adoption of the platform in customers, demonstrated by revenue growth, while coaching new sales and pre-sales team members to work together. You will guide your team and be involved with opportunities to enhance your team's effectiveness. You must be a skilled communicator with experience addressing complex, business value-focused solutions; supporting complex sales cycles; and building relationships with key stakeholders in large corporations. You will report to the Director, Field Engineering. The impact you will have: Manage hiring, onboarding and building your Pre-Sales Solutions Architect team Where required, rapidly scale the designated team without sacrificing quality Comfortable leading by example by using AI to improve day-to-day workflows to scale the team output Build a collaborative culture within a rapid-growth team. To embody and promote Databricks' customer-obsessed, teamwork and diverse culture Support an increase in consumption revenue through the investment of Solutions Architect involvement in sales cycles Promote a solution and value-based selling field-engineering organisation Display an understanding of business needs and revenue potential for accounts in the assigned region Build Databricks' brand in UK&I in partnership with the Marketing and Sales team Lead from the front by engaging directly with key customer stakeholders to ensure and speed up customer projects and technical implementation decisions Help Databricks continue to expand by inspiring our customers as we evolve our processes to support our business and technical growth What we look for: Have AI native builder mentalit

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their organization. The team comprises Sales, Solutions, Support, Marketing, and Partnership professionals who collaborate to create valuable solutions that will help bring AI to as many users as possible. About the role Our Government Sales team has a unique mission to help national security customers understand the transformative impact that highly capable AI models can bring to their critical missions. This role combines technical understanding, strategic vision, partnership management, and value-driven strategy specifically tailored to Defense and Intelligence Community customers. You’ll drive key opportunities through the entire defense sales cycle, from pipeline generation to closure. You’ll collaborate closely with researchers, engineers, and solution strategists to help customers within the Defense and Intelligence Communities advance their national security missions through AI. This role is based in Washington DC. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a focused set of key U.S. Defense and Intelligence Community accounts, developing and executing comprehensive account plans Lead Defense and Intelligence customers through their AI adoption journey, from consideration to successful deployment Partner with solutions and research engineering to build and execute complex defense customer programs and projects Own and manage a National Security Community consumption revenue target Oversee revenue forecasting and reporting Analyze key Defense and I

SLSQ227R832 We are open to strong candidates based in other locations in Germany. We are looking for a highly strategic and execution-oriented Director, Lakebase Sales Specialists, to lead a regional team of specialists across the Central region responsible for growing the Databricks Lakebase business. Databricks Lakebase extends the Databricks Data Intelligence Platform into operational workloads, enabling customers to build and run real-time, transactional, and AI-powered applications directly on governed enterprise data. This role sits at the center of a major shift in enterprise architecture as organisations move away from fragmented stacks toward a unified data and application platform. In this role, you will manage a team of specialists partnering directly with Account Executives, Solution Architects, and regional Sales Leadership to help customers modernise legacy databases, simplify application architectures, and operationalise AI in production systems. This role requires strong sales leadership, deep domain expertise, and the ability to execute a specialized sales motion across a regional field organisation. This is a highly visible role that collaborates closely with Global Sales Leadership, Product, and Engineering to help scale how Databricks engages developer and platform engineering buying centers. The Impact You Will Have: Drive Revenue Growth Own, manage, and exceed quarterly and annual consumption and booking targets for Lakebase within the region. Build and maintain a healthy pipeline across application modernisation, database consolidation, and operational workload opportunities. Support the team in replacing or consolidating legacy operational databases onto the Databricks platform. Execute and scale repeatable sales plays that drive land-and-expand adoption. Lead and Develop the Specialist Team Recruit, hire, and manage a high-performing team of Lakebase Sales Specialists. Provide direct, hands-on coaching on complex deal strategy, technical qua

SLSQ227R829 We are looking for a highly strategic and execution-oriented Director, Lakebase Sales Specialists, to lead a regional team of specialists responsible for growing the Databricks Lakebase business. Databricks Lakebase extends the Databricks Data Intelligence Platform into operational workloads, enabling customers to build and run real-time, transactional, and AI-powered applications directly on governed enterprise data. This role sits at the center of a major shift in enterprise architecture as organizations move away from fragmented stacks toward a unified data and application platform. In this role, you will manage a team of specialists partnering directly with Account Executives, Solution Architects, and regional Sales Leadership to help customers modernize legacy databases, simplify application architectures, and operationalize AI in production systems. This role requires strong sales leadership, deep domain expertise, and the ability to execute a specialized sales motion across a regional field organization. This is a highly visible role that collaborates closely with Global Sales Leadership, Product, and Engineering to help scale how Databricks engages developer and platform engineering buying centers. The Impact You Will Have: Drive Revenue Growth Own, manage, and exceed quarterly and annual consumption and booking targets for Lakebase within the region. Build and maintain a healthy pipeline across application modernization, database consolidation, and operational workload opportunities. Support the team in replacing or consolidating legacy operational databases onto the Databricks platform. Execute and scale repeatable sales plays that drive land-and-expand adoption. Lead and Develop the Specialist Team Recruit, hire, and manage a high-performing team of Lakebase Sales Specialists. Provide direct, hands-on coaching on complex deal strategy, technical qualification, and executive engagement. Foster a culture of accountability, execution, and custome