Technical Support Engineering Intern Jobs

As a Developer Support Engineer, you’ll be a trusted technical partner for developers and customers integrating with the Asana platform. You’ll focus on API-related troubleshooting, developer workflows, and integration challenges - helping customers build reliably and confidently on top of our APIs. This is a hands-on role requiring basic programming skills, strong analytical skills, API debugging expertise, centered on delivering high-quality, developer-first support, combining technical depth with clear, empathetic communication. In this role, you’ll work closely with customers to understand their use cases, diagnose complex technical issues, and advocate for improvements to our APIs and platform capabilities. You’ll collaborate cross-functionally with Engineering, Product, and Developer Relations to drive scalable solutions, share developer insights, and improve the overall integration experience. You’ll thrive here if you’re technically curious, detail-oriented, and passionate about helping developers succeed through thoughtful, durable solutions—not just quick fixes. This role is based in our Warsaw office with an office-centric hybrid schedule. Along with most Asanas, you’ll work from this office in person on Mondays, Tuesdays, and Thursdays. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements. You will: Provide technical support to customers, including debugging, troubleshooting and resolving API-related issues. Given the complexity and breadth of Asana's use across many industries, this is not a typical "question and answer" support role. Triage and escalate API-related bugs and critical issues to R&D teams. Support developers through email, our community forum, and live chat, ensuring they can successfully build on our platform. Monitor internal Slack channels for urgent API support requests. Collaborate with R&

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role We are seeking a proactive, customer-focused IT Support Specialist based in South Korea to anchor our regional IT operations across the APAC time zone. In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems. Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently. Key Responsibilities Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes. Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team. Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through

At Kargo, our mission is to build a connective tissue between the physical world of freight and the digital ecosystem used to manage it. We believe that advancements in smart infrastructure are critical to enabling a safer and more efficient future for logistics. Our loading dock sensor platform verifies all incoming and outgoing freight, aggregating data that enables shippers and carriers to efficiently manage dock operations, switch out suppliers and understand material flow in real time. We care deeply about delivering the best solutions for our customers. As a member of the Kargo team, you will have the opportunity to develop and deploy tomorrow’s hardware & software solutions and help revolutionize logistics. Responsibilities Provide remote technical support to Field Operations Technicians during hardware installations, repairs, and maintenance, helping troubleshoot issues and ensure successful deployments. Monitor deployed hardware, investigate system alerts and device downtime, and troubleshoot issues to maintain reliable operations. Create and maintain standard operating procedures (SOPs), troubleshooting guides, and technical documentation to streamline deployment and support processes. Identify recurring issues and inefficiencies, develop solutions, and automate repetitive tasks to improve operational efficiency. Partner with software engineers to troubleshoot technical challenges, improve internal tools, and translate field feedback into actionable requirements. Help pilot new internal tools and workflows with Field Operations, gather feedback, and support continuous improvements. Experience 0–2 years of experience in a hands-on technical role, such as IT support, field service, electronics repair, hardware testing, or lab operations. Relevant internships, bootcamp training, and technical projects are welcome. Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical field, or equivalent practical experie

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role We are seeking a proactive, customer-focused IT Support Specialist based in Dubai to anchor our regional IT operations . In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems. Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently. Key Responsibilities Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes. Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team. Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through to resolution. Manage end-to-e

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role We are seeking a proactive, customer-focused IT Support Specialist based in Toronto to anchor our regional IT operations. In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems. Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently. Key Responsibilities Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes. Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team. Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through to resolution. Manage end-to-

About Graphcore Graphcore is a global leader in artificial intelligence computing systems. We design advanced semiconductors and data center hardware that provide the specialized processing power needed to advance AI while improving the efficiency required for broad adoption. As part of SoftBank Group, Graphcore belongs to a family of companies developing transformative technologies. Our AI Engineering Campus in Austin plays an important role in building the hardware platforms that support the next generation of AI systems. The Opportunity As a Systems Engineering Intern, you will contribute to projects that combine hardware, firmware, and software engineering for advanced AI compute platforms. You will work with experienced engineers on subsystem design, laboratory testing, system validation, automation, and performance analysis. The internship provides hands-on experience with modern hardware development and system-level engineering. You will own clearly defined technical tasks with guidance from the team and document your methods, results, and conclusions. What You Will Do Support the design and testing of CPU and high-speed input and output subsystems for advanced compute platforms. Run laboratory tests and measurements to help evaluate performance, power, signal behavior, and reliability. Contribute to system-level validation by creating scripts and tools that streamline testing, data collection, and analysis. Explore emerging input and output technologies, including PCIe 6.0 and 800G Ethernet, and learn how they support advanced computing workloads. Assist with investigations into platform power, cooling, and energy efficiency, including liquid-cooling systems for high-performance processors. Use power meters, oscilloscopes, logic analyzers, or comparable lab equipment under appropriate supervision. Analyze test results, identify unexpected behavior, and work with engineers to reproduce and investigate issues. Collaborate across hardware, firmware, software, m

About Appier Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier's mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. About the Role The AI Bidding team owns the bidding algorithm and campaign optimization behind Appier's programmatic ad platform. We're looking for a TPM to work closely with scientists and serve as the bridge across engineering teams (Scientist, Bidding serving, Creative, Internal Dashboard, Technical support, etc) and drive cross-team technical programs to completion. Business-side communication is primarily routed through the Product Manager, but this role still needs to understand business requirements well enough to translate them into technical scope and trade-offs. What You Will Do Lead the planning, scheduling, and delivery tracking of cross-team technical programs (e.g., model iteration, algorithm migration, dashboard migration), keeping timelines and priorities aligned Clarify technical details with external partners, and translate them into the design of internal technical solutions Define and maintain SOPs for experiments, feature rollouts, and migration plans (including rollback planning); coordinate A/B test design and rollout sign-off with internal users Run the cross-team working model through acceptance and feasibility reviews, estimation and prioritization rules, and checkpoint cadence, and track them through Jira/BT. Write technical documentation and communication materials that make solutions and trade-offs clear to non-technical stakeholders Perform basic data queries to validate decisions independently (SQL/spreadsheets) Minimum Qualifications 3+ years of experience as a Technical PM, ideally in adtech

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. The role As a Endpoint Support Engineer, you will be the backbone of our client success story. You’ll provide advanced technical assistance, ensuring that our global partners receive seamless support for our Unified Endpoint Management (UEM) solutions. Note: This is a full-time, onsite role. Candidates must be available for rotating shifts to support our 24/7 global operations and international client base. Responsibilities Act as the primary point of contact for L3 and above support, diagnosing and resolving complex technical issues via phone, email, and chat. Provide clear, step-by-step technical guidance to clients, translating complex problems into actionable solutions. Identify and escalate high-priority or systemic issues to specialized internal teams, tracking them through to resolution. Document all support interactions and technical workarounds to build and maintain a robust internal knowledge base. Stay at the forefront of UEM trends and product updates; provide training sessions for clients and internal stakeholders as needed. Partner with Engineering and Product teams to advocate for client needs and improve the overall product experience. Required Skills & Qualifications 5+ years of technical support experience, preferably within a SaaS environment. Mandatory, deep-seated understanding of Unified Endpoint Management (UEM) and its related technologies. Proven track record in a Level 3 (L3) & above technical support capacity. Direct exposure to IDP (Identity Provider) or XDR (Extended Detection and Response) pla

Job Details: Job Description: The Role and Impact: As a Process Integration and Yield Engineering Intern, you will play a pivotal role in advancing semiconductor manufacturing processes. In this hands-on role, you will analyze defect data, conduct experiments, and refine process integration flows while supporting yield improvement initiatives. Collaborating with engineering teams, you will tackle technical challenges, optimize metrology strategies, and contribute to continuous process enhancements in a high-volume manufacturing environment. Business Group: Intel Foundry drives innovation in semiconductor manufacturing by developing and optimizing processes that enable cutting-edge technologies. As part of this team, you will contribute to Intel's mission of delivering world-class products while ensuring efficiency, quality, and scalability within high-volume production environments. Key Responsibilities: - Perform defect analysis to identify trends and recommend process adjustments. - Conduct experiments to evaluate and optimize process integration flows. - Collaborate with cross-functional engineering teams to troubleshoot process issues and refine metrology strategies. - Support yield improvement initiatives through risk assessments and data-driven recommendations. - Apply advanced data analysis techniques to enhance process performance and production efficiency. - Participate in continuous improvement projects aligned with Intel's business goals. Qualifications: You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum qualifications and are considered a plus factor in identifying top candidates. Experienc

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. At Micron, we are transforming how the world uses information to enrich life through innovative memory and storage solutions. The DRAM Thin Films Process Engineering team develops advanced materials and deposition processes that enable future memory scaling, improved device performance, and next-generation semiconductor technology. Our team works at the forefront of process development to support DRAM technologies that power artificial intelligence, cloud computing, and data-intensive applications. As a DRAM Thin Films Process Engineering Intern, you will work alongside experienced engineers on a high-impact summer project focused on semiconductor process development and optimization. This role provides hands-on experience with experimental design, process characterization, data analysis, and multi-functional collaboration. You will contribute to real engineering challenges and present your results to technical and leadership audiences at the conclusion of the internship. Responsibilities Research and develop innovative solutions that support next-generation memory technology and thin film process advancement. Develop, complete, and analyze experiments to improve thin films process performance, manufacturability, and product quality. Apply statistical analysis, data science techniques, and AI-enabled tools to identify process trends, optimize performance, and accelerate engineering decision-making. Partner with process, equipment, and integration engineering teams to solve complex technic

CSQ227R21 As a leader within the Premier Support team at Databricks, you’ll be responsible for leading and managing a team of Designated Support Engineers which deliver white-glove support experiences for Databricks’ enterprise customers. You will be hiring, mentoring, and developing a team of strong customer technical advocates while closely partnering with go-to-market, field and product teams to deliver the best support experience to maximize customer satisfaction and reduce time to mitigation for technical issues and incidents. The impact you will have: Hire, onboard, and develop a top-tier team of Designated Support Engineers (DSE) Identify and operationalize process improvements to meet or exceed team performance KPIs and create consistently exceptional support experiences Partner closely with field, engineering, support, and other cross functional stakeholders within Databricks to ensure seamless post-sales experience and advocate customer needs. Contribute to program enhancements and offerings tailored to evolving customer needs Coordinate execution and collaborate across customers, accounts teams and regional GTM leadership teams to resolve technical blockers and drive high customer satisfaction Conduct internal and external Support Experience QBRs What we look for: 15+ years of industry experience, with at least 7+ years of management experience Proven ability to hire and scale high-performing support or field teams, enabling them and helping them grow in larger roles Ability to work with strategic customers driving multiple completing priorities Preferred 5+ years of Technical experience in Python, Java or Scala-based application development, SQL databases, Linux/Unix systems, or cloud platforms (AWS, Azure, or GCP) 5+ years of technical support or field leadership experience managing global technical teams. Open to occasional travel to team locations Experience working cross-functionally with other teams such as Sales, Field Engineering, Product Ma

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Customer Engineering organization serves as the primary technical interface for our global customers and helps ensure that Micron solutions are seamlessly integrated into next-generation technology platforms. Our team coordinates deep engineering engagements, technical product qualifications, and architecture reviews to secure design wins and grow market share. We are dedicated to providing world-class technical support that accelerates revenue and builds long-term strategic partnerships with our customers. Role Description: The Technical Sales Development Representative (TSDR) plays a vital role in achieving the technical achievements needed to launch products. You will be an important member of our field engineering team. In this position, you will oversee many end-to-end technical tasks, including sophisticated product sample deployments, lifecycle management, addressing technical questions, and other customer interactions. You should adopt an "automation-first" approach to actively find ways to improve processes and apply AI-based workflows in daily operations when possible. This role can lead to a full-time FAE career for individuals who achieve the right results. It also requires demonstrating the right skills and behaviors. Example Responsibilities: Coordinate the entire process of technical product samples, beginning with configuration and continuing through international shipment tracking to final customer validation Coordinate and track technical product processes acr

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Customer Engineering organization serves as the primary technical interface for our global customers and helps ensure that Micron solutions are seamlessly integrated into next-generation technology platforms. Our team coordinates deep engineering engagements, technical product qualifications, and architecture reviews to secure design wins and grow market share. We are dedicated to providing world-class technical support that accelerates revenue and builds long-term strategic partnerships with our customers. Role Description: The Technical Sales Development Representative (TSDR) plays a vital role in achieving the technical achievements needed to launch products. You will be an important member of our field engineering team. In this position, you will oversee many end-to-end technical tasks, including sophisticated product sample deployments, lifecycle management, addressing technical questions, and other customer interactions. You should adopt an "automation-first" approach to actively find ways to improve processes and apply AI-based workflows in daily operations when possible. This role can lead to a full-time FAE career for individuals who achieve the right results. It also requires demonstrating the right skills and behaviors. Example Responsibilities: Coordinate the entire process of technical product samples, beginning with configuration and continuing through international shipment tracking to final customer validation Coordinate and track technical product processes acros

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is the role: We are in search of a Senior Field Engineering Manager to lead our Field Engineering team in Japan — our most senior Solutions Architects (pre-sales) andCustomerArchitects(post-sales)—who partner with our strategic and global accounts across the full customer lifecycle, from initial technical engagement through adoption and expansion. Reporting to the VP of Field Engineering International, you will drive recruiting, hiring, and enabling a diverse team who will strive to overachieve on our growth targets. As a member of our broader Sales Leadership team, you will assist in defining and executing the strategy for building a high-performance Field Engineering organization and scaling our company. Key to your success will be your ability to foster and leverage the Elastic Community, adopt a bottom-up and “Cloud-first” approach with our users, and continually be thinking in terms of solutions, rather than products. What You Will Be Doing: Lead, mentor, and grow the Field Engineering team, spanning both Solutions Architects (pre-sales) and Customer Architects (post-sales). Provide the growing team with onboarding support, training, and self directed education programs. Ensure a seamless customer journey by aligning pre-sales technical strategy with post-sales adoption and success. Drive the value proposition for Elastic Cloud w

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role Reporting to the Manager, Customer Support Engineering, you’ll resolve customer concerns, create and improve internal tooling, and engineer solutions that help Vercel customers get the most out of the platform. We’re seeking a deeply technical engineer with relevant support experience who can specialize in multiple core domains while partnering across teams to drive great outcomes. You’re an excellent communicator who earns customer trust, understands complex systems quickly, and enjoys digging deep to find and resolve root causes. You’re comfortable participating in an occasional weekend or holiday on-call rotation (scheduled in advance) as part of our global coverage model. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you’re located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do Solve interesting, technically complex cases for Vercel customers. Troubleshoot issues alongside Engineering; identify and drive fixes and mitigations. Partner with Product, Solutions, and Customer Success to provide guidance internally and externally. Develop and improve internal tools and scripts that increase team efficiency. Specialize in a given product area ( v0 ) and act as a domain owner within the team. Improve existing documentation and create new runbooks, guides, and internal processes. Assist Customer Success M