Technical Writer Sr Jobs

Who we are Lab37 Robotics , is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients. About the role Own Lab37's training products and learning management system. The role is responsible for both the platform and the content that helps kitchen staff, field-service technicians, and support teams use Lab37 systems safely and effectively. The PM drives the product development from discovery through launch and continuous improvement. What you’ll do Own the training and LMS roadmap: Set the product vision, priorities, and release plan for Lab37 training and learning management products. Develop build-versus-buy and platform integration recommendations for this product area. Author and maintain product artifacts: Create PRDs, user stories, learner and administrator workflows, acceptance criteria, and success metrics across all roles and workflows Lead user research and discovery: Study how kitchen, service, and support teams learn and work. Turn those insights into clear product and curriculum requirements. Own content creation and quality: Set the content plan and guide technical writers and other creators. Approve final materials and remain accountable for their accuracy and effectiveness. Keep learning aligned with product updates : Partner with the Robotics, Culinary, Fleet and Customer Support PMs so training reflects product changes and field issues. Contribute to shared decisions without owning their roadmaps. Deliver the LMS end to end: Take the product from definition through pilot and rollout. Work with engineering and operations to deliver a reliable learner experience. Measur

About Appier Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier's mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. About the Role The AI Bidding team owns the bidding algorithm and campaign optimization behind Appier's programmatic ad platform. We're looking for a TPM to work closely with scientists and serve as the bridge across engineering teams (Scientist, Bidding serving, Creative, Internal Dashboard, Technical support, etc) and drive cross-team technical programs to completion. Business-side communication is primarily routed through the Product Manager, but this role still needs to understand business requirements well enough to translate them into technical scope and trade-offs. What You Will Do Lead the planning, scheduling, and delivery tracking of cross-team technical programs (e.g., model iteration, algorithm migration, dashboard migration), keeping timelines and priorities aligned Clarify technical details with external partners, and translate them into the design of internal technical solutions Define and maintain SOPs for experiments, feature rollouts, and migration plans (including rollback planning); coordinate A/B test design and rollout sign-off with internal users Run the cross-team working model through acceptance and feasibility reviews, estimation and prioritization rules, and checkpoint cadence, and track them through Jira/BT. Write technical documentation and communication materials that make solutions and trade-offs clear to non-technical stakeholders Perform basic data queries to validate decisions independently (SQL/spreadsheets) Minimum Qualifications 3+ years of experience as a Technical PM, ideally in adtech

About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Job Description: Experience:5.1-7 yrs Direct Responsibilities Analyze, Discuss, Document Solution architecture and design with leads and architects. Do backend development primarily and frontend development as secondary skill. Perform quality Unit, Integration tests (Test & Business Driven Development is preferred.) Engage with external vendor consultancy development and delivery team and do effective collaboration for delivery and development of product. Assist test team in performance & endurance testing. Write technical specifications. Propose technical solutions and improvements proactively, based on pr

About the position Showpad is building a Revenue Intelligence engine that transforms raw signals—CRM data, email threads, transcripts, and content engagement—into prescriptive AI guidance. We are looking for a technical Product Manager to own the unified data intelligence layer that powers this engine. You will define how we capture and model data, and critically, determine the best retrieval and inference strategies (Search, RAG, Knowledge Graphs, or Vector Similarity) for every use case. Key Responsibilities Data Modeling & Architecture : Define the canonical model for entities (deals, contacts, skills) and establish the retrieval strategy—choosing between keyword, dense vector, hybrid, or graph traversal based on latency and accuracy. Search & RAG Ownership : Own the end-to-end RAG pipeline (chunking, embeddings, indexing). Write technical specs for retrieval layers in Meeting Prep and Roleplay AI, and define evaluation metrics (Recall@k, MRR). Revenue Intelligence Roadmap : Drive the vision from "trusted foundation" to "prescriptive AI." Own the product logic for Deal Health and Winning Behavior models. Platform Enablement : Act as the internal PM champion for the data platform, providing semantic primitives, event taxonomies, and data contracts to other product squads. Discovery & Strategy : Conduct deep customer discovery and stay ahead of LLM/Search trends, translating fuzzy business questions into scoped ML problems. Required Skills Must haves 5+ years in PM: at least 2 years specifically owning data platforms, search, analytics, or ML products. Retrieval Expertise: Hands-on experience shipping RAG pipelines or search systems. You understand the trade-offs between BM25, vector search, and reranking. Data Technicality : Fluency with Datalake architectures (Delta Lake, BigQuery, etc.) and strong entity-relationship modeling skills. ML Fluency : Ability to define features, label designs, and evaluation metrics. You can review a technic

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Lead technical discussions and implement scalable technical solutions for open-ended, medium-to-large-sized technical problems in the issued cards and financial accounts space, including account management/compliance, onboarding, fraud prevention, and more (50%); Write technical project briefs and workstream roadmaps for medium-to-large-sized technical problems in the banking-as-a-service space (5%); Provide mentorship & technical training around the codebase to junior engineers and newer engineers (5%); Write technical documentation around compliance and fraud within the card issuing domain (5%); Partner directly with cross functional teams, like Product and Fraud Strategy, to translate real-world requirements into technical outcomes (5%); Regularly go on-call for your engineering team (10%); Review API and technical designs for various engineering teams (20%). Who you are Minimum requirements Bachelor's degree or foreign equivalent in Computer Science or related field followed by 3 years of experience in Software Engineering. Position also requires experience with the following: 3 years of experience with typed (Java, C++ or Scala) or untyped programming languages (Javascript, Ruby, Python); 2 years of experience with building end-to-end software solutions for fraud, compliance, and/or onboarding in the banking-as-a-service space; 2 years of experience with Data

About the position Showpad is building a Revenue Intelligence engine that transforms raw signals—CRM data, email threads, transcripts, and content engagement—into prescriptive AI guidance. We are looking for a technical Product Manager to own the unified data intelligence layer that powers this engine. You will define how we capture and model data, and critically, determine the best retrieval and inference strategies (Search, RAG, Knowledge Graphs, or Vector Similarity) for every use case. Key Responsibilities Data Modeling & Architecture : Define the canonical model for entities (deals, contacts, skills) and establish the retrieval strategy—choosing between keyword, dense vector, hybrid, or graph traversal based on latency and accuracy. Search & RAG Ownership : Own the end-to-end RAG pipeline (chunking, embeddings, indexing). Write technical specs for retrieval layers in Meeting Prep and Roleplay AI, and define evaluation metrics (Recall@k, MRR). Revenue Intelligence Roadmap : Drive the vision from "trusted foundation" to "prescriptive AI." Own the product logic for Deal Health and Winning Behavior models. Platform Enablement : Act as the internal PM champion for the data platform, providing semantic primitives, event taxonomies, and data contracts to other product squads. Discovery & Strategy : Conduct deep customer discovery and stay ahead of LLM/Search trends, translating fuzzy business questions into scoped ML problems. Required Skills Must haves 5+ years in PM: at least 2 years specifically owning data platforms, search, analytics, or ML products. Retrieval Expertise: Hands-on experience shipping RAG pipelines or search systems. You understand the trade-offs between BM25, vector search, and reranking. Data Technicality : Fluency with Datalake architectures (Delta Lake, BigQuery, etc.) and strong entity-relationship modeling skills. ML Fluency : Ability to define features, label designs, and evaluation metrics. You can review a technic

We are seeking a Software Developer , preferably with successful competitive programming experience, to join our dynamic team. You will join a team of intelligent, calm, and thoughtful teammates with a strong focus on detail and a passion for streamlining business procedures. The solutions developed by the team have a profound impact on the entire business, so we expect you to have good soft skills and be responsible. The position is characterized by fast feedback loops and very tangible results of work. WHAT YOU’LL BE DOING: Implementation of efficient trading algorithms, finding a balance between performance of the solution and ease of maintenance Close communication with the Quantitative Research team regarding technical tasks Write a lot of asynchronous, template, network and thread-safe code WHAT WE LOOK FOR IN YOU: Strong knowledge of data structures, algorithms, and a competitive programmIng background Experience with C or C++ Understanding of Linux system internals and networking Decent level of written and spoken English to work in an international environment NICE-TO-HAVE: In-depth knowledge and expertise with low latency/real-time development with sub-microsecond latency LockFree containers and thinking pattern Knowledge of CUDA WHY SHOULD YOU JOIN OUR TEAM? Great challenges with fast feedback loops A welcoming group of highly qualified international professionals Cutting-edge hardware and technology Work remotely from anywhere in the world Access any of our global offices anytime Flexible schedule 40 paid days off Competitive salary

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The IT Operations team keeps Anthropic running. We want every employee to do their best work without friction. We're hiring an IT Support Engineer who pairs strong technical skills with a service mindset and good judgment. Anthropic is growing fast, and IT needs to keep pace. That means onboarding at scale, automating repetitive work (including with Claude), and improving the day-to-day employee experience. You'll handle support across our mostly macOS environment and help with the operational work that lets us scale. You'll work closely with IT Engineering and Security, with room to grow into more technical infrastructure work over time. This isn't a scripted support role. You'll have real ownership, use your judgment to improve our processes, and grow with the team as we scale. Key responsibilities Triage and resolve issues across hardware, software, networking, and accounts, mostly through our ticketing system, plus Slack and in-person Diagnose and fix issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations that need cross-team coordination Join an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers Communicate clearly with users at every technical level Write and maintain internal documentation, including runbooks, how-to guides, and knowledge base ar

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The IT Operations team keeps Anthropic running. We want every employee to do their best work without friction. We're hiring an IT Support Engineer who pairs strong technical skills with a service mindset and good judgment. Anthropic is growing fast, and IT needs to keep pace. That means onboarding at scale, automating repetitive work (including with Claude), and improving the day-to-day employee experience. You'll handle support across our mostly macOS environment and help with the operational work that lets us scale. You'll work closely with IT Engineering and Security, with room to grow into more technical infrastructure work over time. This isn't a scripted support role. You'll have real ownership, use your judgment to improve our processes, and grow with the team as we scale. Key responsibilities Triage and resolve issues across hardware, software, networking, and accounts, mostly through our ticketing system, plus Slack and in-person Diagnose and fix issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations that need cross-team coordination Join an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers Communicate clearly with users at every technical level Write and maintain internal documentation, including runbooks, how-to guides, and knowledge base ar

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time. Responsibilities End-User Support Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations requiring cross-team coordination Participate in an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers Communication & Documentation Communicate clearly with users of all technical levels Write and maintain internal documentation including runbooks, how-to guides, and kno

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time. Responsibilities End-User Support Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations requiring cross-team coordination Participate in an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers Communication & Documentation Communicate clearly with users of all technical levels Write and maintain internal documentation including runbooks, how-to guides, and kno

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, we are committed to empowering our customers by providing the technology, resources, and community they need to thrive. While our roots are in food service, we are rapidly expanding into adjacent markets and international territories. Our mission is to build a world-class Device Management platform that supports the diverse needs of all Toast customers, regardless of their industry or location. As a member of the Android Systems team, you will bridge the gap between hardware and software to build the foundational platform for Toast POS devices. Whether it’s an international team looking to deploy a new on-device application, a customer needing a critical firmware update, an Enterprise group needing multi-location device tooling - our systems empower customers to set up, secure, and manage their devices from wherever they are. Why this team? Expanding the Vision : We are expanding our Mobile Device Management ecosystem—unifying firmware, on-device apps, and security controls into one cohesive platform. Frictionless Device Management : We are transforming the customer’s device lifecycle experience from out-of-the-box setup to continuous remote management, leveraging AI to dramatically reduce operator’s time spent troubleshooting and configuring devices. About this roll* (Responsibilities): Own the design and delivery of features across Toast's Android system applications in Kotlin and Java, including device policy enforcement, out-of-box device setup, and firmware and app updates. Write technical designs for features that span on-device apps, cloud services, and Toast hardware, and lead effort estimation and planning for your projects. Build reliable background services that run on devices with little to no user interaction, and deploy them safely to the Toast fleet using fe

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are looking for a detail-oriented and responsible AIoT Engineer with curiosity and innovative thinking in AI technologies. This role will focus on factory utility equipment maintenance scenarios, responsible for designing and implementing enterprise-level AI model management processes, from requirement analysis to deployment, building sustainable smart maintenance solutions that help facility engineers improve equipment reliability, reduce energy consumption, and prevent anomalies. Responsibilities Collaborate with cross-functional teams to transform data science outcomes into practical intelligent services. Design and train machine learning/deep learning models, ensuring performance and interpretability. Develop model service APIs to support system integration and real-time applications. Introduce and establish model management and deployment processes (MLOps) to ensure stable operation and regular updates. Stay updated with the latest AI technologies, write technical documentation, and promote internal knowledge sharing. Key Qualifications Master’s degree or above in Computer Science, Statistics, Electrical Engineering, Mechanical Engineering, Artificial Intelligence, or related fields. At least 2 years of experience in data science or machine learning. Skilled in Python and ML/DL frameworks (scikit-learn, PyTorch, or TensorFlow). Experience

Scale Labs, Research Scientist — Frontier Risk Evaluations As the leading data and evaluation partner for frontier AI companies, Scale plays an integral role in understanding the capabilities and safeguarding AI models and systems. Building on this expertise, Scale Labs has launched a new team focused on policy research, to bridge the gap between AI research and global policymakers to make informed, scientific decisions about AI risks and capabilities. Our research tackles the hardest problems in agent robustness, AI control protocols, and AI risk evaluations to help governments, industry, and the public understand and mitigate AI risk while maximizing AI adoption. This team collaborates broadly across industry, the public sector, and academia and regularly publishes our findings. We are actively seeking talented researchers to join us in shaping this vision. As a Research Scientist focused on Frontier Risk Evaluations, you will design and create evaluation measures, harnesses and datasets for measuring the risks posed by frontier AI systems. For example, you might do any or all of the following: Design and build harnesses to test AI models and systems (including agents) for dangerous capabilities such as security vulnerability exploitation, CBRN uplift, and other high-risk activities; Work with government agencies or other labs to collectively scope and design evaluations to measure and mitigate risks posed by advanced AI systems; Publish evaluation methodologies and write technical reports for policymakers. Ideally you’d have: Commitment to our mission of promoting safe, secure, and trustworthy AI deployments in the industry as frontier AI capabilities continue to advance. Practical experience conducting technical research collaboratively. You should be comfortable building and instrumenting ML pipelines, writing evaluation harnesses, and quickly turning new ideas from the research literature into working prototypes. A track record of published research in m

About Goods & Services Goods & Services is a product design and engineering company. We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services . Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. Headquartered in the United States , we operate regional development centers in Mexico and the United Kingdom . This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect. About the job Goods & Services is looking for a Lead Software Engineer in Test who will deep into the challenging problems, come up with the solutions, and build innovative features which transform customers’ experience and bring efficiency by applying in the software build and delivery process. This is a hybrid position . What you’ll do Work closely with the Test automation engineers and cross functional product owners to translate the acceptance criteria to technical documents to write the automation scripts and integrate it with Test Automation framework and CI/CD pipeline. Leading automation projects and writing the automation scripts for the test cases and interface it with the automation testing framework. Provide the progress status update to Project manager and reporting manager. Ensure you work in align with the given project schedule for you and the team. Ensure all the functional requirements, business process flows are understood, and tested on the test, UAT env in adherence with the Quality assurance process and procedure. What you’ll need: Bachelor’s degree in computer science or related field. 5+ years of experience in software development, technical and team leadership. Prior experience on the Test Automation Framework, Adaptive AI for Test Automa