Uae Partner Care Advisor Jobs

Join Our Growing Business Consulting Practice – Capco Middle East Location: UAE, Saudi Arabia & Qatar | Practice Area : Business Consulting | Type: Permanent Help deliver complex transformation and change across some of the region’s most ambitious organisations. The Role Capco is growing our Business Consulting practice across the Middle East. Specifically focussing on UAE, Saudi Arabia and Qatar, and we’re looking to connect with talented Project Managers, Business Analysts and PMO professionals who want to play a key role in delivering meaningful transformation. You’ll work alongside clients and Capco colleagues to help shape, manage and deliver complex programmes and projects. Whether your expertise lies in project and programme delivery, business analysis or PMO, you’ll have the opportunity to bring structure to complex challenges, connect business needs with delivery outcomes and contribute to successful change. What You’ll Do Support or lead the delivery of complex projects and transformation programmes from initiation through to implementation. Work with stakeholders to understand business needs, define requirements and translate them into clear, actionable outcomes. Establish effective project and programme governance, reporting, planning, risk and dependency management. Collaborate across business and technology teams to keep delivery aligned with agreed objectives, timelines and priorities. Bring structure and clarity to complex initiatives while helping clients achieve measurable and sustainable outcomes. What We’re Looking For Experience as a Project Manager, Business Analyst, PMO professional or within a related change and transformation role. A minimum of 5 years experience. Experience contributing to or managing projects and programmes within complex organisations. Ability to engage with stakeholders, understand business challenges and communicate requirements and recommendations clearly. Knowledge of project delivery, business analysis, governanc

We are seeking an experienced MLRO/Deputy MLRO to lead the company’s AML/CTF/PF framework across its UAE operations in Dubai. This senior role will oversee regulatory compliance for payment services and digital-asset activities, maintain effective relationships with UAE regulators, and provide strategic guidance to the Board and senior leadership on financial crime risks. The ideal candidate will bring strong UAE regulatory expertise, proven compliance experience, and preferably a background in the cryptocurrency or broader digital-assets industry. Responsibilities Acts as the Money Laundering Reporting Officer (MLRO)/ Deputy MLRO for the UAE operations. Facilitates the development and maintenance of an appropriate compliance culture within the Company in UAE. Ensures robust policies and controls are in place and in line with AML/CTF/PF regulatory requirements in UAE. Developing and managing the business wide risk assessment, providing regulatory updates to the Board on the state of the AML Programs and material changes to mitigate the risks in UAE and escalates any significant risks as soon as appropriate. Monitors, reviews, and communicates to all relevant stakeholders any significant regulatory developments within the business environment in the UAE, actively developing technical knowledge in relation to the regulatory framework governing VASP and SVF licence in the UAE. Maintains relationships with regulators such as the Central Bank of UAE, VARA and other relevant authorities in the UAE. Oversees the effective implementation of internal financial crime compliance policies and procedures for both payment services and crypto asset related business activities. Responsible for AML/CTF/PF training to the company’s employees, board members and relevant stakeholders, particularly those related to VASP and SVF licences.&nbs

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Objective: We are seeking a senior auditor to join our Internal Audit team and perform risk-based financial, accounting, and finance-related audits across HALA. The senior auditor will be responsible for planning and executing audits covering financial reporting, accounting processes, financial controls, treasury, revenue assurance, reconciliations, financial instruments, and other finance-related activities. The role involves evaluating the design and operating effectiveness of internal controls, assessing compliance with applicable regulatory requirements and accounting standards, identifying financial and operational risks, and providing practical recommendations to strengthen financial governance, reporting accuracy, operational effectiveness, and risk management. The position will also contribute to the execution of the approved Internal Audit Plan, development of audit methodology, supervision of audit resources, and delivery of high-quality audit reports and insights to senior management and the Audit Committee. Responsibilities: -Perform audit planning activities, including risk assessments, audit scoping, identification of key financial risks and controls, development of audit programs, and preparation of testing procedures -Evaluate the design and operating effectiveness of financial controls, identify control deficiencies, assess their financial and operational

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. What We Offer You We believe you will love working at HALA! We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups. We offer highly competitive compensation packages, including the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company. You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best. If you think you have what it takes to join a remarkable team #apply_now

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Responsibilities Governance & Strategy: Develop, implement, and continuously improve the organization's Information Security Governance framework, policies, standards, and procedures. Lead the creation and execution of the Cyber Security Strategy in alignment with the company's overall business goals. Providing regular reports to the Board of Directors and executive management on the state of cybersecurity. Establish and manage a security metrics and Key Performance Indicator (KPI) program to measure the effectiveness of the security program and report on progress. Oversee the information security budget, ensuring resources are allocated effectively to manage risk. Risk Management: Design and manage a comprehensive enterprise-wide Cyber Security Risk Management program. Conduct regular risk assessments, including Business Impact Analysis (BIA), to identify, analyze, and evaluate information security risks. Facilitate risk treatment planning with business and technology owners, ensuring appropriate mitigation, acceptance, or transfer strategies are implemented. Manage the vendor risk management program, assessing the security posture of

About Us OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We build the infrastructure that powers cross-border payments for institutions: programmatic FX, settlement, collections, and payouts through a single API. Less than 2.5 years after founding, we process $80B in annualized transaction volume. We are roughly 200 people across San Francisco, New York, Miami, London, Amsterdam, Dubai, Bangalore, Mexico City, and Singapore, with regulated entities and license applications spanning the US, UK, EU, UAE, and beyond. The team comes from J.P. Morgan, Goldman Sachs, Visa, Mastercard, Coinbase, Stripe, Rippling, PayPal, Affirm, and Kraken. We are backed by Accel, Atomico, Lightspeed, M13, NFX, and Northzone, amongst several other global tier-one investors. Role Overview You will own backend quality engineering for the Banking team, covering the systems that sit at the core of how OpenFX moves and accounts for money: ledgers, payouts, reconciliation, settlement, and the services around them. This is a hands-on SDET role with significant ownership over how we test complex backend systems. You will work directly with backend engineers and product teams to build automation into the development lifecycle, identify failure modes early, and make sure critical money flows remain correct under real-world conditions. You will inherit a growing automation setup, but there is still significant room to shape the architecture, tooling, quality standards, and testing strategy. As transaction volume and system complexity increase, the goal is to move from testing individual flows to building a scalable quality engineering system that gives teams confidence to ship quickly without compromising financial correctness. You will report to the Engineering Manager for Banking and work closely with engineers across the pod. Key Responsibilities Own backend automation: Design, build, and evolve scalable automation frameworks fo

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. At HALA, main responsibility of Marketing Operations Specialist is to support the efficient execution of marketing campaigns and initiatives across HALA’s payment products and services, ensuring effective coordination, performance tracking, and compliance with internal and regulatory requirements. Job Responsibilities: Coordinate the execution of marketing campaigns, promotions, and product launches across customer and merchant segments. Manage campaign timelines, deliverables, approvals, and cross-functional dependencies. Work closely with Product, Sales, Growth, Data, and Compliance to ensure effective campaign execution. Support CRM, marketing automation, customer segmentation, and campaign targeting activities. Track and report campaign performance, including acquisition, conversion, engagement, and product adoption. Maintain marketing dashboards, campaign calendars, trackers, and related documentation. Identify opportunities to improve and automate marketing processes and workflows. Coordinate with external agencies and vendors as required. Ensure marketing activities comply with brand standards, internal policies, and applicable KSA regulatory requirements. Education Bachelor's degree in Marketing, Business Administration, Management Information Systems, Digital Marketing, or a related field. Equivalent years of relevant experience may be considered in lieu of formal educat

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Education Bachelor degree in business, or any equivalent field of studies The education levels can be replaced by years of experience Experience 2-4 years of experience in a similar role Proven experience in Financial Sector is required Previous experience with Call center (as a Supervisor) Skills Computer Skills: Advanced in Microsoft Office Tools Languages: Fluent in English and Arabic Advanced knowledge of compliance and regulations Core Competencies Self-Actualization & Fulfilment: Proficiency Level – ADVANCED Team Synergy & Development: Proficiency Level - ADVANCED Entrepreneurial Mindset & Drive: Proficiency Level - ADVANCED Business Acumen & Diligence: Proficiency Level - ADVANCED Tasks & Responsibilities: Identify and assess Sama’s needs to achieve satisfaction Build sustainable relationships and trust with SAMA representatives through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Maintain Call Center KPI’s. Follow communication procedures, guidelines and policies What We Offer You We believe you will love working at HALA! We have an inclusive and diverse culture that encourages innovation and flexibility in remote,

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Summary Responsible for managing and enhancing the transaction monitoring framework to ensure timely detection, investigation, and escalation of suspicious activities in line with SAMA regulations and internal AML policies. The role oversees monitoring controls, alert management, quality assurance, and team performance to mitigate money laundering and terrorist financing risks JOB-SPECIFIC Responsibilities: Own and operate the AML/CTF monitoring function end to end, including customer acceptance, KYC, CDD, EDD, transaction monitoring, investigations, escalation, and ongoing risk management. Review customer onboarding and periodic KYC updates and obtain the required approvals for high-risk customers, PEPs, complex ownership structures, UBOs, and source of funds/source of wealth assessments, with clear documentation and audit-ready records. Design, maintain, review, test, and enhance transaction monitoring scenarios, rules, thresholds, and logic to ensure effective detection of money laundering and terrorist financing risks and continuous improvement of monitoring quality. Oversee alert handling and investigations lifecycle, ensuring timely review, sound analysis, proper documentation, and structured escalation of suspicious cases to the AML/CTF reporting function for submission to the FIU. Review and update customer risk ratings (low, medium, high) based on relevant internal and exte

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Summary Responsible for performing daily financial reconciliation of acquiring and payment transactions, investigating discrepancies, and ensuring timely resolution and closure. The role focuses on maintaining reconciliation accuracy, improving data quality and automation effectiveness, and preparing accurate reports while coordinating with relevant stakeholders. Key Responsibilities Perform daily reconciliation: Perform end-to-end reconciliation of acquiring transactions across the Pool Account and Core System, validate Auto Reconciliation results, and perform manual reconciliation where required using relevant and reliable matching criteria. Investigate unreconciled items: Investigate, resolve, and follow up on unmatched transactions, coordinating with relevant departments as required. Enhance reconciliation data: Categorize reconciliation items and enrich transaction data where required to support accurate matching and improve Auto Reconciliation effectiveness. Perform reconciliation controls: Conduct daily Auto Recon accuracy checks and report any variances or recurring system issues Ensure daily closure: Complete all reconciliation activities within the defined timeframe and escalate outstanding items to the Reconciliation Manager. Prepare reconciliation reports: Prepare and maintain daily, periodic, and ad-hoc reconciliation reports, ensuring accuracy, com

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Summary The Software/AI Engineer , Compliance Technology is responsible for designing, developing, and maintaining technology, automation, and AI-enabled solutions that enhance the effectiveness, efficiency, and governance of Compliance operations. The role translates regulatory and business requirements into scalable technical solutions and supports areas including AML, KYC, fraud prevention, regulatory reporting, risk, and governance. The position also contributes to the responsible adoption of AI through appropriate governance, risk assessment, monitoring, and human oversight. Responsibilities Design and develop technology solutions that automate and enhance Compliance processes. Build AI-powered tools to improve compliance monitoring, investigations, and regulatory reporting. Develop and maintain integrations, APIs, and internal applications supporting Compliance systems. Identify automation opportunities and translate compliance requirements into technical solutions. Implement AI, workflow automation, and RegTech solutions to improve operational efficiency. Develop dashboards and analytics that support compliance decision-making and regulatory reporting. Ensure solutions comply with cybersecurity, data privacy, and regulatory requirements. Collaborate with Compliance, Technology, Risk, and Information Security teams on system enhancements. Maintain an

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Objective We are seeking IT Audit Manager to join our team and lead audits across Information Technology, Cybersecurity, Business Continuity Management (BCM), and other technology-enabled business processes. The Senior IT Auditor will be responsible for planning and executing risk-based audits, evaluating the design and operating effectiveness of IT general controls (ITGCs), cybersecurity controls, technology governance, cloud environments, business continuity and disaster recovery capabilities, and regulatory compliance. The role also involves identifying technology risks and control deficiencies, assessing their impact on the organization, and providing practical recommendations to strengthen governance, enhance cyber resilience, improve operational effectiveness, and support compliance with applicable regulatory requirements and industry standards. Responsibilities Plan and execute risk-based IT audit engagements, including IT General Controls (ITGC), cybersecurity, cloud computing, digital platforms, data governance, business continuity management (BCM), disaster recovery (DR), third-party risk, and technology-enabled business processes. Perform audit planning activities, including risk assessments, audit scoping, control identification, and development of audit programs and testing procedures. Evaluate the design and operating effectiveness of IT controls, identify technolog

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is looking for a Field Marketing Manager in Dubai to support growth in the UAE and South Africa . As a Field Marketing Manager for UAE and South Africa you are responsible for driving demand through field programs to meet or exceed revenue goals for the region’s sales teams. You will develop and drive targeted marketing programs to generate awareness, quality pipeline, move prospects through the sales cycle and help to build a customer relationship. This position supports sales teams in a fast-paced sales environment. You will collaborate closely with Snowflake’s sales, sales development, and campaign marketing teams to plan and execute. This field-based position requires some experience across verticals, as well as managing events and C-level executive programs. In addition, you must successfully collaborate with a variety of individuals and teams as well as manage numerous projects simultaneously, in a dynamic environment. The ideal candidate is a highly organised self-starter with a natural curiosity to learn and explore. AS A SENIOR FIELD MARKETING MANAGER AT SNOWFLAKE, YOU WILL: Define and own the field marketing strategy for UAE & South Africa, setting the regional approach to pipeline generation, brand presence, and customer engagement Own the full even

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Description Operations Risk & Governance Manager Job Purpose The Operations Risk & Governance Manager ensures that operational processes, controls, and product launches are well governed, compliant, and managed within HALA’s risk appetite. The role works closely with Operations, Product, Technology, Risk, Compliance, Information Security, and Internal Audit to identify risks, strengthen controls, manage incidents, and support safe product launches. Key Responsibilities Operational Risk and Controls Maintain the Operations risk register and track mitigation actions. Conduct risk and control assessments across operational processes. Review the design and effectiveness of key operational controls. Identify control gaps and ensure corrective actions are completed. Monitor operational risk indicators, incidents, losses, and recurring issues. Escalate material risks and control failures to management. Product Launch Governance Manage the governance process for new product and service launches. Ensure all launches complete the required risk, compliance, operational, technology, security, and customer-impact assessments. Coordinate launch-readiness reviews with Product, Technology, Compliance, Risk, Operations, Finance, and Customer Experience. Confirm that operating procedures, controls, training, customer support, reporting, and incident processes are ready before launch. Maintain

About the Team At Trendyol HR, we put people at the heart of everything we do. We expand our global talent network, support talent development, and foster an inclusive culture. Working closely with all teams, we shape and sustain a work environment where people can thrive, while understanding needs and turning them into effective solutions. Through data- and autonomy-driven processes, we continuously improve how we work and strengthen our culture, building an agile organization that advances our values. We are seeking a detail-oriented and collaborative HR Operations and Mobility Lead to manage end-to-end employee lifecycle processes, corporate mobility, and statutory compliance across the UAE and selected EMEA regions. In this role, you will act as the key operational link between internal teams, expatriate employees, external vendors, and UAE government platforms. By ensuring flawless execution of visa processes, pension contributions, WPS compliance, and onboarding, you will help build an exceptional employee experience while maintaining strict audit readiness and operational excellence.