User Risk Strategist Jobs

Integration meets innovation Celigo is the modern integration platform as a service (iPaaS) that simplifies how companies integrate, automate, and optimize processes. The platform has been ranked #1 in iPaaS user feedback by G2 for five quarters in a row. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and prebuilt integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain. Celigo is looking for a results-driven Account Executive to own the full sales cycle, from prospecting through close, driving new business in the commercial segment, across Australia and New Zealand. The successful candidate will target and partner with fast-growing companies that will rely on Celigo to streamline operational excellence by providing a market-leading Integration Platform-as-a-Service (iPaaS) connecting cloud and on-premises software applications, allowing businesses to automate workflows and sync data across systems without heavy custom coding. In addition to understanding the demands of greater connectivity, the right candidate should bring a forward-thinking, AI-informed approach to how you work, compete, and win. In summary, if you have the mindset of thinking outside the box, positioning an end to legacy and tools with intelligent automation (to help consumers deliver significantly more without adding complexity to their business), we need to talk to you! What would you do if hired? Prospect and qualify inbound and outbound opportunities within an assigned territory; build pipeline through both direct outreach and Celigo’s partner ecosystem Conduct discovery to understand customer business challenges, integration requirements, and automation opportunities Position Celigo’s iPaaS platform as a strategic enabler for automation, scalability, and operational efficiency — including AI-powered capabilities like runtime AI and agentic workflows Work effectively and efficie

As a Senior NetSuite Consultant at Plative, you will act as a strategic advisor, implementing sophisticated NetSuite solutions for our portfolio of clients. While technical knowledge (scripting/workflows) is a "nice-to-have," your true value lies in your ability to bridge the gap between complex business processes and accounting principles. Candidates for this role should possess deep knowledge of NetSuite’s capabilities in the high-tech and professional services space and high-level knowledge of common industry specific integrations. Plative is a fast-paced, agile environment. You will manage end-to-end delivery for multiple clients simultaneously, ensuring that every configuration, from general ledger to advanced revenue recognition, aligns with industry best practices (SaaS and Professional Services). Key Responsibilities Lead sessions with team members and clients to uncover business requirements and map out complex accounting processes. Configure and customize NetSuite instances with a focus on high-level modules including Suite Billing, ARM, and Multi-book. Create detailed functional and technical requirement documents that serve as the blueprint for client success. Manage the full project lifecycle, from initial inception through data migration, system integrations, and UAT (User Acceptance Testing). Develop and contribute to data migration and system integrations. Work closely with developers to deploy custom solutions and report directly to a Delivery Manager within a cross-functional team of BAs and PMs. Maintain ongoing business relationships, ensuring client satisfaction and identifying growth opportunities. Basic Qualifications 5+ years of experience implementing and configuring NetSuite ERP. Proven experience in a service-based/consulting environment. We are looking for advisors who have worked with external clients, rather than internal-only administrators. Strong understanding of accounting principles is required. You must be comfortable discussing A

Role Purpose: The Machine Learning Engineer IV will play a critical role in advancing Jumio's Fraud team's mission to develop and enhance state-of-the-art solutions for fraud detection for ID verification purposes. This role is essential for ensuring the highest standards of security and user verification through the application of advanced machine learning and deep learning techniques, ultimately contributing to Jumio's leadership in the online identity verification, eKYC, and AML solutions market Role Value: As a Machine Learning Engineer IV at Jumio, you will have the opportunity to significantly impact the security and user experience of our ID verification solutions. Your expertise in deep learning and computer vision will drive the development of innovative algorithms that keep Jumio at the forefront of the industry. By deploying and maintaining these models in production, you will ensure the robustness and reliability of our solutions, supporting our clients across diverse industries such as Financial Services, Travel, Sharing Economy, Fintech, and Gaming. Your contributions will be pivotal in maintaining Jumio's reputation as the leading provider of online identity verification solutions, helping to meet the growing demand for secure and seamless user verification globally. Example Responsibilities . Develop, maintain, and own key fraudulent CV models of Jumio, which shapes the whole fraud product offering of Jumio. Design and implement machine learning, deep learning, classical CV focused on fraud detection. Research to support the deployment of the advanced algorithms. Deploy models as AWS SageMaker endpoints or directly onto devices. Stay updated with the latest advancements in machine learning, deep learning, and computer vision by engaging with academic papers and attending industry conferences. Work collaboratively with other engineers and product managers in an Agile development environment. Experience and Qualifications Bach

Roles and Responsibilities Develop and maintain web applications using ReactJS Write well-designed, efficient code Translate product requirements & user stories Work closely with UI/UX team to translate the design into actual implementation Participate in discussion, planning, and brainstorming with teammates and stakeholders to achieve project goals Maintain code and write unit tests to ensure the product is of the highest quality Qualifications & Experience Bachelor’s in computer science or relevant fields 1+ years of relevant experience in developing front-end for web based products. Experience in Javascript (ReactJS / Redux), HTML, CSS, SCSS, Webpack, TypeScript Building advanced responsive layouts. Strong sense of ownership Attitude for getting things done Experience using RESTful APIs Proficient with version control systems, especially GIT, a plus Will be involved in developing any enterprise systems like eCommerce, manufacturing, supply chain, etc.,

Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform. You'll work closely with Product, Engineering, and Go-to-Market teams to diagnose complex issues, drive solutions, and contribute to the continuous improvement of our product and support operations. Minimum Education Requirement This position requires a U.S. Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, Information Systems, Data Science, or a closely related technical field. This requirement is a minimum and cannot be substituted by work experience alone. What You Will Be Doing You will work with Sigma's customers and the pre-sales team to assist with the diagnosis and resolution of complex technical issues. Working closely with the development team, you will develop best practices and tools for diagnosing issues and optimizing the service for performance. Collaborate with cross-functional groups — backend, frontend, DevOps, design, product, and the go-to-market teams to create a first-class experience for users of our product. Participate in quarterly projects and perform periodic on-call duties to improve automation and processes. Qualifications We Are Looking For 2+ years of experience in a customer-facing technical role (Technical Support, Solutions Engineering, or Software Engineering) at a cloud or SaaS provider. SQL proficiency — strong grasp of JOINs, Partitions, Window Functions, Aggregations, CTEs, and sub-queries. SQL query performance troubleshooting and query plan analysis. Proficient in data modeling concepts. Ability to chart data into logical visualizations. A proven track record of building trust with customers and brin

About the Role Sigma is transforming how businesses run by delivering a high performance platform on modern data architecture. Hence, we are growing the engineering team and looking for engineers who are excited to solve challenging problems, deliver impactful capabilities throughout our stack to build world-class technology. You will be part of a talented team of engineers with a shared mission to make data easily accessible for all users. What You Will Be Doing You will be responsible for developing elegant and responsive user experience using the latest front-end technologies. You'll own substantial pieces of the product, from design to launch Working with our product, UX design, and backend development teams, you will develop new features and technologies that make our product experience awesome and radically simplify the user experience for non-technical users You will leverage your technical expertise in front-end application development in the creation of novel visualizations for structured and unstructured data and develop new techniques for improving the performance and interactivity of the application Use modern frontend frameworks like React, GraphQL, TypeScript and Node.js Qualifications We Need 10+ years industry experience building and maintaining high-quality software An eye for great design and a passion for building products that provide a great user experience The ability to make the right trade-offs between functionality and delivery speed that supports delivering value to customers, all the while iterating based on feedback and roadmap priorities Desire to be a great teammate and have fun at work without compromising ownership towards your work Strong sense of craftsmanship, and a healthy academic curiosity to solve challenges at sigma Strong computer science fundamentals Qualifications We Want (also, skills you’ll learn!) Experience building software capabilities for analyzing large scale data web applications Prior ex

About the Role Sigma Computing is redefining business intelligence by making complex data analysis accessible through a high-performance platform built for the modern data stack. The Compiler Team plays a foundational role in this mission by transforming user-driven spreadsheet interactions into highly optimized SQL queries, enabling seamless exploratory analytics on cloud data warehouses. As a member of the Compiler Team, you will join a group of engineers dedicated to building the core systems and abstractions that power Sigma’s intuitive spreadsheet interface, ensuring speed, reliability, and scalability for all users. What You Will Be Doing Tackle core challenges at the intersection of data modeling, query compilation, and large-scale interactive analytics—making it possible for end-users to query data warehouses efficiently without deep technical knowledge Design, build, and maintain sophisticated compiler infrastructure and intermediate representations that translate spreadsheet operations into optimized query plans Apply advanced optimization strategies to improve performance and accuracy across a wide range of query workloads and data architectures Contribute to both backend (Rust) and key frontend foundations (TypeScript), evolving critical abstractions that enable end-to-end workflow optimizations and new features Debug, analyze, and resolve complex issues, ensuring robustness and maintainability in a rapidly evolving product Collaborate with engineers and product stakeholders to review designs and code, driving technical best practices and architectural decisions throughout the team and company Qualifications We Need 5+ years experience engineering high-quality software systems Demonstrated success building and maintaining complex infrastructure or core platform services Deep understanding of Computer Science fundamentals, particularly in compilers, algorithms, SQL Optimization Passion for teamwork, technical ownership, and continually

About the Role Sigma is transforming how businesses run by delivering a high performance platform on modern data architecture. Hence, we are growing the engineering team and looking for engineers who are excited to solve challenging problems, deliver impactful capabilities throughout our stack to build world-class technology. You will be part of a talented team of engineers with a shared mission to make data easily accessible for all users. What You Will Be Doing You will be responsible for developing elegant and responsive user experience using the latest front-end technologies. You'll own substantial pieces of the product, from design to launch Working with our product, UX design, and backend development teams, you will develop new features and technologies that make our product experience awesome and radically simplify the user experience for non-technical users You will leverage your technical expertise in front-end application development in the creation of novel visualizations for structured and unstructured data and develop new techniques for improving the performance and interactivity of the application Use modern frontend frameworks like React, GraphQL, TypeScript and Node.js Qualifications We Need 5+ years industry experience building and maintaining high-quality software An eye for great design and a passion for building products that provide a great user experience The ability to make the right trade-offs between functionality and delivery speed that supports delivering value to customers, all the while iterating based on feedback and roadmap priorities Desire to be a great teammate and have fun at work without compromising ownership towards your work Strong sense of craftsmanship, and a healthy academic curiosity to solve challenges at sigma Strong computer science fundamentals Qualifications We Want (also, skills you’ll learn!) Experience building software capabilities for analyzing large scale data web applications Prior exp

ABOUT THE PRODUCT SUPPORT SPECIALIST ROLE: WIN is looking for Product Support Specialists to provide exceptional support to users of our cloud-based applications and digital products. You will develop a deep understanding of our products, business processes, and user needs to help users navigate features, troubleshoot issues, configure applications, and get the most value from our technology. We are looking for people who are curious, resourceful, and highly user-focused. You should enjoy solving problems, learning how products work, and explaining solutions in a simple and empathetic way. You will also be expected to embrace AI and modern productivity tools to research issues faster, improve documentation, identify patterns, and make support more efficient and scalable. KEY RESPONSIBILITIES: Develop deep product and business knowledge to become a Subject Matter Expert across WIN's cloud-based applications, websites, and internal platforms. Support users by understanding their needs, answering product questions, explaining features, and helping them effectively navigate and utilize applications. Troubleshoot product and application issues, identify root causes, and provide timely and practical resolutions. Configure cloud-based applications and product settings based on user and business requirements. Manage and prioritize requests through the ticketing system, ensuring timely follow-up, accurate resolution, and a positive user experience. Use AI and modern productivity tools to accelerate issue research, summarize information, troubleshoot efficiently, and improve the quality and speed of support. Identify recurring questions, issues, and user pain points and use these insights to recommend improvements to products, processes, and support resources. Create and maintain clear product guides, FAQs, troubleshooting instructions, knowledge-base articles, and issue-resolution documentation. Leverage AI to help organize and improve knowledge content, while ensuring infor

About the Team The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support centers, obsessing over the user journey to ensure every interaction is seamless and reliable. Our mission is to scale a best-in-class support infrastructure that advocates for our community and delivers excellence at the lowest level of detail. About the Role DoorDash is looking for a Director of Customer Experience Strategy & Operations to define and scale the operating systems that shape how consumers, Dashers, and our broader marketplace experience DoorDash. This leader will own a broad portfolio across customer experience strategy, support operations, policies and processes, safety-critical contact handling, and cross-functional CX initiatives across business lines including New Verticals, International, Dasher, Marketplace, and DashPass. You will lead a high-performing S&O team, partner deeply with Product, Engineering, Analytics, Fraud, Operations, and senior business leaders, and translate ambiguous customer and operational problems into scalable solutions. We are especially excited about leaders who bring an AI-native operating mindset: people who have used AI, automation, lightweight tooling, or internal apps to solve real problems, improve team productivity, and redesign manual workflows. This role is an opportunity to apply that builder mindset at marketplace scale. You’re excited about this opportunity because you will… Define the vision, metrics, and operating principles for a best-in-class customer experience across consumers, Dashers, and emerging business lines. Lead a high-impact S&O team responsible for turning defining the customer experience using a multitude of inputs Redesign how CX work gets done by combining people, process, product, data, and AI-enabled workflows. Partner with Product, Engineering, Analytics, Fraud

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking a qualitative User Experience Research Intern to join our team, which aspires to elevate the user experience for our drivers and riders across 300+ cities nationwide. You will conduct research studies, as well as participate in studies alongside more senior researchers from which you’ll gain strong mentorship. You will partner with Design, Product Management, Analytics, and Engineering in order to derive deep insights about our users’ behaviors and attitudes, and communicate results and actionable recommendations across the company. Interns contribute to user-facing products, working side-by-side with top User Experience Research team members in the industry while having autonomy from the get-go. Lyft fosters a collaborative environment in the office, so there's always a sharp mind eager to hear about your next idea. So what's yours? Responsibilities: Design and conduct studies across key Lyft product areas -- independently and in conjunction with more senior researchers. You will utilize methods such as ethnographic & field research, diary studies, surveys, user/usability testing (remote and in-person), guerrilla research, and any other methods you find impactful Review, analyze, and communicate qualitative and/or quantitative data to generate tactical and strategic insights, as well as actionable recommendations which drive product innovation and design improvements for users Experience: Currently pursuing a Master's or PhD degree in Human-Computer Interaction, Anthropology, Design, Psychology, Cognitive Science, or a related field from a university in Canada with a graduation date between December 2027 and Summer 2028 (required) Available during Summer 2027 for an internship in Toronto Extraordinary organizational skills and meticulous eye for detail Str

Datadog Notebooks provide customers with a collaborative surface for ad-hoc data analysis, technical documentation, incident postmortems and runbooks. The power and flexibility of Notebooks also makes it the perfect place to integrate AI tools that can augment user workflows. Our vision is that in Notebooks users can collaborate with each other and with AI agents seamlessly. We are looking for a product-oriented Senior Software Engineer to help build the AI-assisted workflows that are becoming central to how customers use Notebooks. In this role you will work closely with product and design, and own platforms for analysis workflows and context discovery. There is a real opportunity for impact here: turning Notebooks into the tool that helps customers go from uncertainty to answer, and making that knowledge retrievable and reusable across Datadog products. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Lead the design and delivery of AI-powered product experiences for Notebooks and adjacent surfaces Develop systems that combine deterministic product capabilities with LLM-powered experiences to deliver trustworthy and explainable customer outcomes Partner closely with Product: Work hand-in-hand with the Product Manager to translate customer problems, adoption signals, and roadmap goals into concrete technical decisions and iterations Build experiences that enable Datadog capabilities to operate within third-party AI platforms, agents, and conversational environments Provide technical leadership and mentorship while helping establish AI engineering best practices Own production systems: Build and operate reliable backend services that run in the critical path of customer deployments, and be on-call for those services Who You Are You have exper

Datadog Notebooks provide customers with a collaborative surface for ad-hoc data analysis, technical documentation, incident postmortems and runbooks. The power and flexibility of Notebooks also makes it the perfect place to integrate AI tools that can augment user workflows. Our vision is that in Notebooks users can collaborate with each other and with AI agents seamlessly. We are looking for a product-oriented Senior Software Engineer to help build the AI-assisted workflows that are becoming central to how customers use Notebooks. In this role you will work closely with product and design, and own platforms for analysis workflows and context discovery. There is a real opportunity for impact here: turning Notebooks into the tool that helps customers go from uncertainty to answer, and making that knowledge retrievable and reusable across Datadog products. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Lead the design and delivery of AI-powered product experiences for Notebooks and adjacent surfaces Develop systems that combine deterministic product capabilities with LLM-powered experiences to deliver trustworthy and explainable customer outcomes Partner closely with Product: Work hand-in-hand with the Product Manager to translate customer problems, adoption signals, and roadmap goals into concrete technical decisions and iterations Build experiences that enable Datadog capabilities to operate within third-party AI platforms, agents, and conversational environments Provide technical leadership and mentorship while helping establish AI engineering best practices Own production systems: Build and operate reliable backend services that run in the critical path of customer deployments, and be on-call for those services Who You Are You have exper

About the Team OpenAI’s Sales team partners with advertisers to understand their businesses, develop meaningful advertising solutions, and drive long-term growth on the platform while maintaining strong standards for user trust and platform integrity. About the Role This role will focus on growing advertising revenue across the Travel vertical, including airlines, hotels, online travel agencies, tourism boards, travel marketplaces, cruise lines, and adjacent travel brands. You will own the full sales cycle—from prospecting through deal closure—and build strategic relationships with senior travel-industry decision-makers. You’ll help advertisers reach high-intent audiences, improve campaign performance, and develop long-term commercial partnerships that support their business goals. You will work closely with Account Managers and cross-functional partners to ensure successful advertiser outcomes after the sale, while maintaining primary ownership of revenue growth, commercial strategy, and Travel vertical expertise. In this role, you will: Prospect, qualify, and close new advertising opportunities across the Travel vertical. Own and achieve a defined revenue target across an assigned portfolio of travel advertisers. Build relationships with senior advertising, marketing, ecommerce, loyalty, and revenue-management leaders. Develop account plans that connect advertiser goals—such as bookings, destination awareness, loyalty acquisition, app adoption, and seasonal demand—to measurable campaign outcomes. Identify opportunities across major travel moments, including peak booking periods, holidays, events, route launches, destination campaigns, and loyalty promotions. Structure and negotiate complex commercial agreements. Build clear, data-driven business cases that demonstrate advertiser ROI and long-term platform value. Partner with Account Managers to support seamless post-sale transitions, campaign success, renewals, and expansion. Collaborate with Product, Engineering,

Coder is looking for an experienced and detail-oriented IT Generalist to join our growing team. This is a full-time role ideal for someone who thrives in a fast-paced, hands-on environment. You’ll be the go-to person for user support, SaaS administration, and IT infrastructure, playing a key role in ensuring our team stays productive, secure, and well-equipped. You'll work closely with the larger IT team to keep things running smoothly - from onboarding new hires to managing devices and licenses to supporting SOC 2 compliance initiatives. If you're a strong communicator with a passion for IT operations and solving real problems for real people, this role is for you. This position follows a hybrid work model. Candidates should be local and able to work from our local office on a regular weekly basis, with scheduling flexibility. What you’ll do here Act as the first line of IT support for employees via Slack and our internal ticketing system Manage user onboarding/offboarding, including account provisioning through Okta and license management via our SaaS management systems Administer and maintain core tools like Google Workspace, Slack, Jamf, 1Password, and other business-critical SaaS apps Set up and manage macOS hardware inventory, including procurement, configuration, and asset tracking Support SOC 2 and GDPR compliance by following processes for access controls, audits, and data security Help scale IT operations as we grow - identify gaps, recommend tooling, and streamline support workflows Document processes and contribute to internal knowledge bases to improve self-service and transparency What we’re looking for Have 2-4 years of experience in IT support or systems administration Are proficient with Okta, Google Workspace, Slack, Zoom, and Apple device management (Jamf preferred) Are comfortable working independently in a remote environment and prioritizing across a variety of IT tasks Have a security-first mindset and understand the importance of access contro