Workforce Management Lead Jobs

End to end responsible for: • HR business partnering for SBU by executing workforce plans, performance cycles and engagement programs locally. • first-line ER support, grievance handling and compliance readiness with timely escalations to IR/ER specialists. • employee lifecycle execution with GCC‑HR for transactions, ensuring smooth onboarding, movements and exits. • local administration coordination to meet site workplace and employee needs within standards. Source: Adani Group | Job ID: 58540

The Company Delight.ai (formerly Sendbird) is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. The Role We’re looking for a Sales Development Representative with drive, energy, and a capability for sparking conversations with prospects. You will play a critical role in our sales and marketing team by prospecting, discovering, and expanding business opportunities. You will identify the righ

About MAS MAS's mission is to accelerate the build and deployment of an AI workforce for every business — from kirana to conglomerate. Our vision is to deliver a billion-plus workflows through our agents in ways that drive real client outcomes, not automation for its own sake. We go deep rather than wide. Today that means known, process-defined, repeatable service workflows — inbound contact-centre work (calls, chats, tickets), plus the outbound work that behaves like a cost workflow rather than a conversion one (lead qualification and verification, not lead conversion) — anywhere we can benchmark against a cost line the client already feels, guarantee savings, and hold the quality bar. We're deliberately building a technology company, not an AI BPO: models are a commodity, so our moat is the workflow knowledge, integrations, and client relationships that only come from actually running the work — not a generic AI layer bolted onto a call centre. We've proven this model works — with marquee clients across consumer durables, auto, and D2C/marketplace businesses — and we're still early. We'll keep evolving it as we go, staying client-first rather than assuming we already have the answer. This is a 0–1 business inside Meesho: no fixed playbook, high ownership, and the ground floor of how India's enterprises adopt AI-led operations. About the Role This role is for a sales leader who thrives in ambiguity, is genuinely excited about selling AI-led offerings, and can operate at the intersection of AI, services, and enterprise problem-solving. You'll own the NCR region end-to-end — not just the last mile. This is not a role where you wait for a handed-off, qualified deal. Our internal team owns top-of-funnel prospecting, but you're expected to get your hands dirty across the first and middle mile too — opening doors yourself when a target account needs it, staying close to discovery and org-mapping on your region's marquee deals, and not just parachuting in for the close. Y

The Company Delight.ai is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we’d launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. Why Digital Marketing Manager, APAC? APAC represents 33% of our qualified pipeline target for FY27. We’re building out demand generation across Korea and the broader region, and we need someone who can own it end-to-end: paid media, email, webinars, and the localization quality that makes everything land correctly in-market. We’re looking for a marketer who knows the Korean B2B landscape, moves with urgency, and uses AI tools to punch above their weight—not because it’s trendy, but because it’s how you keep pace with what this role demands. The Role You’ll own digital demand generation for Korea, working closely with the APAC Field Marketing Lead to execute paid media campaigns, email programs, and webinars—while also serving as the quality gate on localized marketing assets. This role is for marketers who think in pipelines, not just programs, and want their impact measured in revenue, not impressions. You might be this person if: You think in funnels — awareness, consideration, conversion — and you naturally ask “what does this do for pipeline?” before anyone else does You’ve run a paid media campaign that didn’t just hit delivery targets but actually moved qualified leads through the funnel You use AI tools in your daily workflow—for content drafting, campaign analysis, reporting—and you’ve figured out how to get more done without sacrificing quality

Enterprise Account Executive About Canopy Canopy is one of the fastest-growing companies focused on workforce safety in healthcare. Backed by leading venture investors, Canopy is transforming how hospitals protect and support frontline staff through its Connected Safety Platform, combining wearable safety technology, real-time location intelligence, intelligent alerting, and managed services built specifically for healthcare environments. Today, more than 70 major health systems and over 1,000 healthcare facilities rely on Canopy to help protect their teams, improve emergency response, strengthen staff confidence, and support employee retention. As workplace violence and staff burnout continue to rise across healthcare, Canopy has emerged as a category leader in one of the industry’s most urgent and mission-critical areas. We are scaling rapidly, expanding our product portfolio, and partnering with some of the most recognized health systems in the country. This is an opportunity to join a high-growth, venture-backed company at a pivotal stage, where you can make a meaningful impact on both the business and the safety of healthcare workers nationwide. About the Role We are seeking an experienced, high-performing Enterprise Account Executive to own the full sales cycle for landing new healthcare system customers. This role will focus on driving net-new revenue by introducing Canopy’s flagship wearable safety platform to C-level executives, security leaders, and operational decision-makers in hospitals and health systems. You’ll be selling a solution with an obvious ROI, a compelling emotional value proposition, and a proven track record of rapid adoption in one of healthcare’s most urgent priority areas—staff safety. Successful candidates will have a proven track record of driving new logo sales by identifying, prospecting, and closing large-scale deals in enterprise-level organizations, helping them solve complex, cross-functional business challenges with innov

About the Team MAS's mission is to accelerate the build and deployment of an AI workforce for every business — from kirana to conglomerate. Our vision is to deliver a billion-plus workflows through our agents in ways that drive real client outcomes, not automation for its own sake. We go deep rather than wide. Today that means known, process-defined, repeatable service workflows — inbound contact-centre work (calls, chats, tickets), plus the outbound work that behaves like a cost workflow rather than a conversion one (lead qualification and verification, not lead conversion) — anywhere we can benchmark against a cost line the client already feels, guarantee savings, and hold the quality bar. We're deliberately building a technology company, not an AI BPO: models are a commodity, so our moat is the workflow knowledge, integrations, and client relationships that only come from actually running the work — not a generic AI layer bolted onto a call centre. We've proven this model works — with marquee clients across consumer durables, auto, and D2C/marketplace businesses — and we're still early. We'll keep evolving it as we go, staying client-first rather than assuming we already have the answer. This is a 0–1 business inside Meesho: no fixed playbook, high ownership, and the ground floor of how India's enterprises adopt AI-led operations. About the Role This role is for a GTM generalist who thrives in ambiguity, is genuinely excited about AI-led offerings, and wants to build the full range of enterprise sales skills — with an eye on growing into a closer and sales leader over time, or moving into Business/GTM Operations. Both are real paths from this seat. You own the middle mile of the deal: the stretch between a qualified conversation and a close-ready opportunity. That means deep client discovery, mapping who really decides, understanding how a client's teams actually work today, and making sure the deal never goes cold on your watch — following up, keeping momentum,

The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. The Role You'll own end-to-end delivery of core AI agent capabilities, from architecture to production, driving excellence across orchestration, prompt engineering, and platform scalability. You'll mentor the engineers around you and set the standard for AI-native development. This role is built f

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity As an instructor, you will be responsible for the delivery of our technical content and supporting our apprentices in upskilling in these technical areas through workshops and drop in sessions. You will help apprentices develop the appropriate Knowledge, Skills & Behaviours throughout their programme. The Multiverse delivery team is a diverse mix of industry experts, educators, and academics, working together to build the future of work. You will be part of this team, reporting to a Delivery Lead who will guide your development. To ensure a strong start, you will complete a 3-week onboarding programme, covering: Modern teaching methodologies - for a hands-on, engaging learning experience Technical upskilling - to align with the relevant apprenticeship standard Practical coaching opportunities - a rigorous, robust feedback process to get you ready to launch your programme At the end of onboarding, you will be ready to support Multiverse apprentices, helpi

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity As an instructor, you will be responsible for the delivery of our technical content and supporting our apprentices in upskilling in these technical areas through workshops and drop in sessions. You will help apprentices develop the appropriate Knowledge, Skills & Behaviours throughout their programme. The Multiverse delivery team is a diverse mix of industry experts, educators, and academics, working together to build the future of work. You will be part of this team, reporting to a Delivery Lead who will guide your development. To ensure a strong start, you will complete a 3-week onboarding programme, covering: Modern teaching methodologies - for a hands-on, engaging learning experience Technical upskilling - to align with the relevant apprenticeship standard Practical coaching opportunities - a rigorous, robust feedback process to get you ready to launch your programme At the end of onboarding, you will be ready to support Multiverse apprentices, helpi

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity As an instructor, you will be responsible for the delivery of our technical content across our AI for Business Value and AI-Powered Productivity Programmes. You’ll support our apprentices in growing their understanding of how AI can solve business problems through workshops and drop in sessions. You will help apprentices develop knowledge relating to the appropriate KSBs throughout their programme. The Multiverse delivery team is a diverse mix of industry experts, educators, and academics, working together to build the future of work. You will be part of this team, reporting to a Delivery Lead who will guide your development. To ensure a strong start, you will complete a 3-week onboarding programme, covering: Modern teaching methodologies - for a hands-on, engaging learning experience Technical upskilling - to align with the relevant apprenticeship standard Practical coaching opportunities - a rigorous, robust feedback process to get you ready to launch your

About Us Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business. We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we’re excited to lead the small business banking revolution. At Novo, we’re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We’ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking. Why Novo? • Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America • Positive, inclusive, supportive culture cheering you on your journey • We work with very new technologies and architecture patterns • Offices in NYC and India Role Summary The Senior Manager, Customer Support & Success is the strategic owner of Novo's most critical 1:1 customer touchpoints - from complex escalations and collections recovery to a proactive customer success motion you’ll get to build from scratch. This is a player-coach role: you will lead a small, high-performing team while staying close to the work yourself. You will operate with significant autonomy, bring consistency and customer obsession, and shape what this function looks like two to three years from now. About the Role Escalations & Collections — Raise th

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. About Toradex Toradex is a global company specializing in embedded computing solutions. We provide Arm-based System on Modules, Single Board Computers, carrier boards, and industrial software solutions that help customers build robust, secure, and long-lived products faster and with lower technical risk. Our technology is used across industrial automation, robotics, medical devices, transportation, vision, Edge AI, HMI, and other demanding embedded applications. We are looking for a highly experienced technical professional to strengthen our pre-sales capabilities in Japan and help customers turn early product concepts into successful Toradex-based designs. The Challenge Customers do not always come to us with a perfectly defined specification. They may know that they need multiple cameras, industrial connectivity, local processing, a display, low power consumption, fanless operation, long-term availability, and a specific cost target. What they may not yet know is: Which system architecture is appropriate. Which processor and module best fit the application. Which interfaces or resources may become limiting. What technical risks need to be validated. Whether the proposed design can actually meet their performance, thermal, software, lifecycle, and cost requirements. This is where you come in. We are looking for someone who can turn an incomplete customer requirement into: A clear technical understanding of the problem. A credible system architecture. A well-reasoned platform recommendation. A practical proof of concept or validation plan. A convincing t

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The role: Multiverse’s mission is to equip the workforce to win in the AI era. Joining us means being part of a talented team, tackling the challenges of being in a scaling organisation solving complex problems, whilst contributing to our company and product growth. As a team, we always prioritise quality - you’ll hold the hiring bar whilst keeping pipeline moving when there’s commercial pressure to move fast. As a Talent Partner, you’ll be growing your experience as a trusted advisor to hiring managers, and own end-to-end recruitment for the roles you’re responsible for. You’ll show up prepared with market knowledge, using it to set realistic expectations on timelines, candidate availability and what the market will and won’t accept, and adjusting your approach when conditions change. You’ll use pipeline data to spot where a process is breaking down and fix it. You use AI to power your productivity, and focus your time on what AI can’t do: building strong stakeholder relat

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The role: As a Talent team, we always prioritise quality - you’ll hold the hiring bar whilst building strong pipeline velocity when there’s commercial pressure to move fast and handling the ambiguity of a scaling organisation solving complex problems. In your role as Senior Talent Partner, you’ll act as a genuine advisor to stakeholders, and own end-to-end recruitment processes. You’ll show up prepared, with deep market intelligence for your function and use it to shape recruiting strategy before you’re asked. You’ll use hiring data to show where the process is working and where it isn’t. You use AI to power your productivity, and focus your time on what AI can’t do: building strong, agile stakeholder relationships, giving candidates an exceptional experience and building connections. Teams you’ll support: Operations - this is our learner-facing org who work day-in-day-out to give our apprentices a great learning experience and provide measurable value to our customers; and

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. 6 month FTC Multiverse is at an exciting juncture, one that requires transformation of both scale (10,000 to 100,000 apprentice learners) and technology (recognising potential of our expanded product, platform and AI offerings). Success in the short to mid-term will be defined by how well we execute against our strategy, how capable we are to continuously improve core operating metrics and process and how supported our 300+ coaches are to have a daily, positive impact to our apprentices and learners. As a Post-Gateway Success Coach , your primary focus will be on providing essential support and guidance to our apprentices as they prepare for their End Point Assessment (EPA) and resits. You will play a pivotal role in supporting our learners as they transition from on-programme learning to the successful completion of their EPA. You will be responsible for ensuring that learners are well-prepared, motivated, and engaged throughout this critical phase of their apprenticeship.