Workplace Concierge And Reception Jobs

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 As Senior Manager, CX Operations at ClickUp, you will own strategy, execution, and operational leadership for Technical Account Management (TAM) Operations , spanning Professional Services and Customer Success. Partnering closely with TAM leadership, you will serve as the day-to-day operational leader for the systems, automation, planning, quality, and insights that power our Services & Success organization. You will set the operating rhythm and performance standards for TAM Operations while owning the AI agent harness and automation layer within your domain. You will shape the cadence of business for TAM, unlock data insights, coach organizational performance, transform internal capabilities, and influence strategic decisions across Services, Success, and cross-functional leadership. You will architect, ship, operate, and iterate on AI-driven workflows that enhance and automate customer health inspection, engagement management, services delivery, quality measurement, and decision support across TAM and CX. About the Role Strategy & Operations Own the vision and strategy for delivering world-class customer experience through our Services & Success operating model Drive cross-functional alignment across Sales, Product & Engineering, Finance, and Support by synthesizing customer health, retention, and services delivery opportunities into operational priorities Lead and execute strategic initiatives to optimize and transform customer engagement, services delivery, and internal collaboration processes Extract key business insights from qualitative and quantitative data, identify risks and o

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Job Summary As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions. This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org. Key Responsibilities AI-Powered Automation Design & Development Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows. Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions. Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk w

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Staff Data Analyst - Ops & Compliance to build the analytics foundations that power Qonto's compliance execution. You'll own a brand-new scope — monitoring KYC/KYB funnels, remediation campaigns, and financial exposure — working cross-functionally with Product, Ops, Risk & Compliance, and Internal Control, under the guidance of Alma, our Lead Data Analyst. 👩‍💻🧑‍💻 As a Data Analyst at Qonto, you will Build compliance process monitoring from scratch: You'll build and own the data infrastructure that powers compliance monitoring at Qonto — from onboarding funnel analytics to remediation financial exposure — giving product, operations and compliance teams the self-service tools they need to make decisions without waiting on a data request. Model an

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Level 1 Permanent Control Coordinator to take on a structural challenge: making Qonto's first line of defence genuinely own its control framework. You'll build the Level 1 Target Operating Model from scratch, run the Risk & Control Self-Assessment (RCSA) cycle, and produce the risk cartography and governance reporting that keeps regulators and leadership aligned, under the guidance of Maxime, our Operational Risk Manager. ➡️ What you'll do Design the Level 1 control plan: Roll out a unified control framework across all Qonto teams, defining minimum standards for control objectives, owners, procedures, evidence requirements, and remediation logic. Own the RCSA-based risk cartography: Build the Risk & Control Self Assessment methodology with business

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 This role bridges infrastructure and product engineering: you'll build genuine partnerships across product, AI, and enterprise teams so that ownership is shared and velocity is never blocked by platform constraints. As a leader, you'll set a forward-looking cloud vision, proactively align with stakeholders across the business, and ensure the platform scales for multi-shard, multi-region growth while meeting security and compliance commitments (SOC 2, business continuity/disaster recovery, and enterprise security frameworks). You'll implement and drive the adoption of AI-powered tooling and autonomous agents within the infrastructure organization. The Role: Cost Efficiency: Deliver measurable annual infrastructure savings by executing the migration of data workloads to EKS and self-hosting key services. Ingress Convergence: Deprecate legacy frontend ALBs and consolidate to a single EKS-managed ALB per shard, unblocking faster deployments across the org. Coverage & Bench Depth: Eliminate single points of ownership across Networking, OpenSearch, and Terraform through cross-training and targeted hiring. Stakeholder Alignment: Stand up a recurring alignment cadence with Product, AI, Enterprise, and Security so infra planning is driven by demand, not ad-hoc interrupts. Automation: Ship automated shard buildout via Backstage to remove manual toil from enterprise scaling. Reliability: Cut P0/P1 incidents attributed to Cloud Platform (DNS, ALB misconfiguration, EKS) through hardened ingress patterns and Terraform-policy guardrails. Own incident response and RCA follow-through for the team. Roadmap Ownership

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 This role bridges infrastructure and product engineering: you'll build genuine partnerships across product, AI, and enterprise teams so that ownership is shared and velocity is never blocked by platform constraints. As Director, you'll set a forward-looking cloud vision, proactively align with stakeholders across the business, and ensure the platform scales for multi-shard, multi-region growth while meeting security and compliance commitments (SOC 2, business continuity/disaster recovery, and enterprise security frameworks). The Role: Cost Efficiency: Drive significant annual infrastructure savings by migrating data workloads to EKS and self-hosting key services such as OpenSearch. Ingress Convergence: Deprecate legacy frontend ALBs and consolidate to a single EKS-managed ALB per shard, unblocking faster deployments across the org. Coverage & Bench Depth: Eliminate single points of ownership across Networking, OpenSearch, and Terraform through cross-training and targeted hiring into coverage gaps. Stakeholder Alignment: Stand up a recurring alignment cadence with Product, AI, Enterprise, and Security so infra planning is driven by demand, not ad-hoc interrupts. Automation: Ship automated shard buildout via Backstage to remove manual toil from enterprise scaling. Reliability: Cut P0/P1 incidents attributed to Cloud Platform (DNS, ALB misconfiguration) through hardened ingress patterns and Terraform-policy guardrails, including blocking unauthenticated public endpoints. Roadmap Ownership: Deliver a roadmap covering Agent enablement, centralized IaC, and deployment rollout acceleration, tied to AI and

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is the all-in-one productivity platform that brings tasks, docs, chat, AI, and workflows together so teams can move faster with less friction. We’re hiring a Manager, Technical Account Management to lead a team supporting mid-market to enterprise customers across AMER. This role exists because our customers need a leader who can raise team execution, create clarity across onboarding, adoption, expansion, and renewal motions, and help translate customer complexity into repeatable, scalable outcomes. The mission of this role is to lead a high-performing Technical Account Management team that helps customers realize fast value, deeper adoption, durable retention, and thoughtful expansion through a disciplined, data-driven, AI-augmented customer engagement motion. What you’ll own Lead, coach, and develop a team of Technical Account Management / post-sales customer leaders supporting mid-market to enterprise accounts across AMER. Build a high-accountability operating rhythm with clear goals, performance expectations, coaching cadences, and KPI visibility across the team. Ensure strong execution of the customer engagement process across onboarding, adoption, expansion, and renewal-risk moments so customers get consistent, high-quality support. Use customer health signals, adoption data, renewal timing, and account context to help the team prioritize well, intervene early, and focus effort where it will have the greatest impact. Lead or contribute to renewal strategy reviews, deal reviews, and executive business reviews that connect customer activity to business value, retention, and growth. Partner c

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Summary: You'll own ClickUp's social strategy and build the systems to execute it at scale. You deeply understand what wins on each platform: the formats, the hooks, the timing, the tone. But you're not just a strategist who hands off a plan. You build AI-powered workflows and automation to operationalize your strategy so it runs continuously, learns from data, and scales beyond what any team could do manually. You're a social-native operator who builds systems, not an engineer who dabbles in social. Responsibilities: Own platform-native social strategy across X, LinkedIn, TikTok, and emerging channels: define what ClickUp's voice, format, and engagement approach looks like on each, tailored to what works on that platform Develop and execute content and engagement strategies that drive measurable growth in reach, engagement, and audience quality Identify trends, conversations, and cultural moments worth engaging with, and move fast enough to capitalize on them Build AI-powered systems and automated workflows to execute social strategy at scale: monitoring, engagement, response, and content distribution Create feedback loops between social performance data and strategy; use signal to iterate what gets made and how it gets distributed Own proactive engagement: identify and engage relevant conversations, mentions, and opportunities using AI-powered monitoring and automated response workflows Develop automated systems that handle routine engagement while escalating high-value or brand-sensitive conversations to humans Own execution end-to-end: strategy through measurement, with clear accountability for out

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Principal Backend Engineer in the Foundations domain and help scale the critical systems that power Qonto's 600,000+ customers — before they become bottlenecks. You'll drive company-wide backend initiatives spanning transactions, search, monetization, permissions, and integrations. ➡️ What you'll do Anticipate and solve scale challenges before they hit: You'll map technical risks across Foundations' core systems — ~600k daily transactions approaching 1B total, search indexing, billing — and drive the architectural work that keeps Qonto's growth ahead of its infrastructure. Lead broad, high-stakes technical initiatives: You'll own end-to-end programs spanning multiple teams, touching Legal, Risk, Compliance, and leadership, with real business conseq

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Customer KYC/KYB to own the KYB/KYC lifecycle for Qonto's German business customers, based in our Barcelona office. You will report to Rafael Hajzeri, Lead of the Customer Onboarding Lifecycle team for Germany. You won't be handling account usage questions — your focus is the structured, compliance-driven work that happens after a customer is validated: periodic reviews, data remediation, and documentation. ➡️ What you'll do Own lifecycle reviews: Conduct periodic KYB/KYC re-reviews for German business customers, managing your caseload through Qonto's internal tools. Handle customer support: Reach out to customers via email, chat, and phone to collect updated documentation or resolve data gaps — direct client communication is a regular part o

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Team Lead – Social Care & Internal Support to build and run Qonto's brand-new reactive team in Customer Care France. You'll own the situations that matter most for our reputation: social media, sensitive client escalations, frontline incident support, and online ratings — all under the guidance of Louis, our Head of Customer Care France. ➡️ What you'll do Own Social Care end-to-end: Lead the team to deliver fast, high-quality support across X, Facebook, Instagram, LinkedIn, TikTok, and YouTube — reactive when it's urgent, proactive before it escalates; Handle sensitive escalations: Take over direct client escalations from non-standard channels, diagnose fast, coordinate the right stakeholders, and drive resolution; Be the real-time lifeline for fro

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We're looking for a Staff Data Engineer to own the architecture and technical vision of our data platform. This is a high-leverage, high-autonomy role where you'll set the technical bar for the team, drive cross-functional alignment on data infrastructure strategy, and solve our hardest engineering problems. You'll operate across AWS serverless technologies, Snowflake, dbt, and Terraform, but your impact goes well beyond any single tool: you'll shape how we think about reliability, scalability, cost, and developer experience at the platform level. This role is for someone who doesn't just build great systems, but makes the engineers around them better. The Role: Own the technical architecture of ClickUp's data platform, making design decisions that balance scalability, cost, reliability, and velocity. Define and drive the technical roadmap for data infrastructure in partnership with leadership. Design systems at scale : build frameworks, abstractions, and patterns that other engineers use daily. Lead complex, cross-team technical initiatives spanning data engineering, analytics engineering, data science, and data analytics. Drive cost optimization across cloud infrastructure and compute, turning efficiency into a competitive advantage. Build and evolve our data pipelines using AWS serverless (Lambda, Fargate, Step Functions, Kinesis, S3, DynamoDB, Aurora), Snowflake, and dbt. Establish and champion engineering standards : observability, testing, CI/CD, code review, and documentation practices. Design and maintain infrastructure for AI/ML workloads , including LLM frameworks, feature pipelines, training

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Strategic Alliances team is small, fast, and outcome-oriented - not a program or account mapping factory. We spearhead the identification, investigation, development and execution of initiatives & partnerships aimed at moving the needle for some of Mixpanel’s most strategic levers. As Mixpanel continues its evolution, this team is at the forefront of defining our new ecosystem realities and opportunities, particularly within the emerging spaces in, and enabled by, AI. LLM’s, Vibecoders and MCP Servers and their adjacencies are our workspace. About the Role You'll own a portfolio of partner opportunities and sourcing of structural deals — embedded distribution, revenue share, API embedding, committed co-sell — with the companies defining how AI-native software gets built and distributed (think Snowflake, Stripe, Anthropic, Google, Glean and Replit) and target new relationships, owning first conversation through execution. You’ll also provide due diligence support for in-flight opportunities. You need to be comfortable with ambiguity and have the ability to translate company priorities into a set of actionable and achievable partnerships. You will work closely with stakeholders and senior leadership across Product & Engineering, Marketing, Channel and Sales teams to ensure tight alignment and smooth execution - to be successful, you will need a track record of this collaboration with quantifiable outcomes. Responsibilities End-to-end ownership of a set of strategic partnerships with LLMs, Hyperscalers, AI developer tools, data platf

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 The Mission The Foundry is ClickUp's internal AI innovation lab — embedded inside GTM Systems and accountable for turning AI capabilities into production-grade, internally deployed products that make every GTM function faster and smarter. We build the infrastructure that powers AI-first work across Sales, Marketing, Post-Sales, and Revenue Operations. As the Senior Software Engineer on this team you will own the technical delivery of our MCP server platform, agent orchestration layer, and internal tooling — shipping production systems used daily by hundreds of ClickUp employees, and scaling your own throughput by treating AI tools as first-class engineering collaborators. What You'll Own MCP Server Platform Design, build, and operate Model Context Protocol servers that expose CRM, ticketing, analytics, and communication data to AI agents across the GTM stack Implement Okta PKCE authentication flows and RBAC policy enforcement so agents access only the data they're authorized to touch Maintain deployment infrastructure on AWS (Bedrock, Lambda, ECS, API Gateway) and contribute to GCP workloads where applicable Own observability: structured logging, distributed tracing, latency SLOs, and on-call runbooks for every production server Agent Orchestration & AI-Native Products Build and maintain multi-step autonomous agents that execute end-to-end GTM workflows — lead qualification, deal room assembly, onboarding automation, support triage, and more Architect prompt engineering frameworks, tool-call schemas, and agent evaluation harnesses that make AI behavior predictable and auditable Integrate with LLM p

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Strategic Alliances team is small, fast, and outcome-oriented - not a program or account mapping factory. We spearhead the identification, investigation, development and execution of initiatives & partnerships aimed at moving the needle for some of Mixpanel’s most strategic levers. As Mixpanel continues its evolution, this team is at the forefront of defining our new ecosystem realities and opportunities, particularly within the emerging spaces in, and enabled by, AI. LLM’s, Vibecoders and MCP Servers and their adjacencies are our workspace. About the Role You'll own a portfolio of partner opportunities and sourcing of structural deals — embedded distribution, revenue share, API embedding, committed co-sell — with the companies defining how AI-native software gets built and distributed (think Snowflake, Stripe, Anthropic, Google, Glean and Replit) and target new relationships, owning first conversation through execution. You’ll also provide due diligence support for in-flight opportunities. You need to be comfortable with ambiguity and have the ability to translate company priorities into a set of actionable and achievable partnerships. You will work closely with stakeholders and senior leadership across Product & Engineering, Marketing, Channel and Sales teams to ensure tight alignment and smooth execution - to be successful, you will need a track record of this collaboration with quantifiable outcomes. Responsibilities End-to-end ownership of a set of strategic partnerships with LLMs, Hyperscalers, AI developer tools, data platf