Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Technical Account Management (TAM) Team The TAM team empowers Okta customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. We drive lasting success through elevated technical maturity, proactively guiding their identity decisions and long-term identity vision. We guide a customer’s strategy for customer identity, workforce identity, and security posture while driving value in Okta’s suite of products and, ultimately, retention at contract renewal. The Auth0 Technical Account Manager Opportunity This is an exciting opportunity for an experienced technical expert to join the Okta Japan TAM team. This role specialises in the Auth0 platform, which is an easy-to-implement, adaptable authentication and authorization platform for Consumer and SaaS applications. Basically, we make your login experience awesome. You will be working with a portfolio of well-known brands on their Auth0 implementations as an identity coach. Building close relationships with technical stakeholders from early in the customer lifecycle, you will learn their business, goals, challenges and technical landscape, ensuring Okta delivers on a long-term strategic plan to help solve these challenges and realize the value of their Auth0 platform investment, while continuing to evolve to solve new objectives and improve security posture. The ideal candidate for this role has experience in either customer business-
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Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Technical Account Manager (TAM), you will serve as a trusted technical advisor to some of Figma’s largest enterprise customers. You will help organizations successfully adopt, integrate, and scale Figma across complex technical environments. This role sits at the intersection of customer success, enterprise architecture, and developer workflows. You will work closely with customer enablement, sales, and product teams to guide customers through sophisticated implementations involving identity systems, APIs, integrations, governance, and extensibility. Your goal is to reduce technical risk, accelerate adoption, and ensure customers are set up for long-term success. This is a full-time position based in our Tokyo hub; professional fluency in both English and Japanese is required for success. What you’ll do at Figma: Serve as a strategic technical advisor for enterprise customers, helping them adopt and scale Figma in alignment with their business and technical goals Lead structured technical engagements that assess customers’ current environments, identify risks or gaps, and provide clear, prescriptive guidance for successful implementation Guide customers through enterprise API usage and system integrations, helping them extend Figma’s capabilities within their broader technology ecosystems Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption, extensibility initiatives and other emerging platform capabilities (Code to Canvas) Deliver technical workshop
Role Description As a Technical Solutions Specialist based in Japan, you will serve as a trusted technical advisor to Dropbox customers, partners, and our Direct Sales and Channel teams across Japan and Korea. You will independently lead technical discovery, solution design, product demonstrations, integration and security discussions, pilots, and proofs of concept across both markets. You will help customers understand how Dropbox can enable secure collaboration, AI-powered workflows, and broader workplace transformation. Working closely with Sales, Channel, Customer Success, Product, and Engineering, you will translate complex technical requirements into clear business outcomes, support strategic opportunities from early discovery through post-sales handoff, and strengthen the technical capabilities of our partner ecosystem. Responsibilities Partner with the Direct Sales and Channel teams to understand customer requirements and design secure, scalable solutions across Dropbox products, add-ons, and third-party integrations. Lead technical discovery sessions, product demonstrations, architecture workshops, security reviews, pilots, and proofs of concept. Advise customers and partners on APIs, integrations, migration strategies, deployment approaches, and the ongoing management and security of Dropbox solutions. Build trusted technical relationships with stakeholders across IT, Security, Engineering, Operations, business leadership, and executive teams, confidently addressing technical objections and risk considerations. Translate technical capabilities into clear business value and develop tailored workflows and solutions that support measurable customer outcomes. Enable Sales teams, Customer Success teams, service delivery partners, and channel partners through technical training, demonstrations, and reusable content, while ensuring a smooth transition from pre-sales to post-sales. Represent the voice of the customer to Dropbox Product teams and leadership, and pa
About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role This is a founding role. As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. This is not a management role, however you'll own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in Tokyo. We use a hybrid model of 3 days in office and offer relocation assistance. Travel up to 25-50% is required. To succeed in this position you must be fully bilingual—fluent in both Japanese and English (spoken and writt
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake について Snowflakeは、エージェント型エンタープライズの時代を切り拓いています。この新しい時代に向けて、あらゆる職種において、AIネイティブな思考を持ち、働き方を革新することに情熱を燃やす人材を求めています。単にツールを使うだけでなく、AIを信頼できるパートナーとして捉え、問題解決と成果の加速に不可欠な存在として活用する、生来の好奇心を持つ人材を求めています。変化の激しい環境で活躍し、実験的な思考を持ち、新たな機能を迅速にテストして、よりシンプルで強力な成果を生み出す方法を見出す、謙虚さと積極性を兼ね備えた方を求めています。Snowflakeでは、単に業務を遂行するだけでなく、働き方の未来を再定義する役割を担います。 Services Delivery チームのミッション 日本の Services Delivery (旧称: Professional Services) チームは、お客様に Snowflake を最大限かつ最適に活用いただくために、テクニカルデリバリーを担うテクニカルアーキテクト (Technical Architect) を募集しています。このロールでは、特定のビジネス問題と Snowflake のソリューションを結びつけ、その関連性とビジョンをさまざまな技術および経営層のオーディエンスに伝える洞察力、および実装を遂行する能力が求められています。 私たちは、データプラットフォームを有しているお客様のさまざまな課題を解決し、変革への情熱を持ち、絶えず進化するデータとアナリティクスの技術について最新情報を把握し、お客様をリードしていける人材を求めています。 Your impact: Snowflake のあらゆる側面における技術的な専門家として活動します。 お客様自身で Snowflake の機能を正しく理解し更に拡張していただけるよう、ナレッジの共有を含めベストプラクティスに沿って Snowflake をデプロイします。 顧客と直接手を動かしながら、Snowflake テクノロジーの実装に関するベストプラクティスを実証し、伝えます。 競合他社や補完的な技術やベンダーについての深い理解を持ち、それらとの関係における Snowflake のポジショニングを適切に示します。 システムインテグレータのコンサルタントと協力して、顧客環境で Snowflake を成功裏に位置付けて展開するための深い技術レベルで作業します。 顧客固有の技術的課題に対する解決策・ガイダンスを提供します。 チームメンバーの専門知識の向上・知識共有をサポートします。 製品管理、エンジニアリング、マーケティングと連携して、Snowflake の製品とマーケティングを継続的に改善します。 Who you are: ポストセールス（テクニカルデリバリー）における技術的な顧客対応経験 5〜8年 顧客のニーズを的確にとらえ、自らプロジェクトの進め方を提案・推進できる能力 技術者層・経営層を問わず、優れたプレゼンテーションやデモを行える能力 ET
WHAT IS BOX? Box(NYSE: BOX)はインテリジェントコンテンツ管理（ICM）プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では約22,000社および日経225の85%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU Box Japan Consulting Teamにおいて 技術の専門家として顧客の未来を変えるプロフェッショナル を求めています。 BoxのTechnology Consultingチームは今、転換点にあります。SSOやデータ移行といった実装業務をこなすだけでなく、 お客様の業務課題を深く理解し、Box × 外部ソリューション（Salesforce、ServiceNow、Databricks、Snowflakeなど）を組み合わせた高付加価値なソリューションを自ら構想・提案・実装できる人材 が必要です。 あなたには、複雑なエンタープライズ案件を自律的に推進し、Boxの技術的価値をお客様に届ける役割を担っていただきます。BoxAI、Cursor、Claude Code、ChatGPT Enterpriseなど最先端のAI環境をいち早く活用できる環境で、 技術の深掘りと発信 を通じて、Consulting組織全体の底上げしていただくことを期待しています。 WHAT YOU’LL DO 複雑な顧客課題の解決をリード： 複数部門にまたがる業務・技術課題を分析し、Box Platformおよび外部SaaS（Salesforce、ServiceNow、Databricks、Snowflakeなど）との連携を組み合わせた、創造的かつ実行可能なソリューションを設計・実装する テクノロジー領域の案件を主体的にリードする： SSO統合、データ移行（Shuttle）、Box内部データ調査・分析、カスタムアプリ開発（Platform）、QA対応など多様な案件において、プロジェクト全体の目標・設計・スコープ・成果物・スケジュール・リスクを定義し、完遂まで自律的に推進する 顧客折衝・要件定義のオーナーシップ： お客様のエグゼクティブから技術担当者まで多様なステークホルダーと向き合い、要件定義・各種報告・トラブル対応を主導する。技術的な懸念を解消しながら、Boxの活用拡大を支援する 技術トレンドの発信と社内ナレッジの牽引： BoxAI・RAG/Agentic RAG・AI Codingなど最新技術の動向を継続的にキャッチアップし、Box製品との組み合わせ事例を社内外に発信する。技術の深掘りを通じて、組織全体の技術レベルを引き上げる プロダクトへのフィードバックと社内改善： お客様の声をプロダクト部門へ届け、製品ロードマップへ影響を与える。また、社内改善ツールの開発や業務効率化プロジェクトを自ら立ち上げ、推進する Box ではコミュニティと対面でのコラボレーションを重要視しています。Box の社員（Boxers）は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。 ＜主な開発環境＞ 言語：JavaScript/TypeScript、Java, C#, Python フレームワーク：Next.js, React.js, Vue.js プラットフォーム、その他：Vercel, Supabase, Heroku, Sal
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life ※ こちらは障がい者採用枠の求人になります※ 職務内容 ＜ポジション名＞ 【障がい者採用】カスタマサポート：社内対応含む (CRM @ Tokyo) ＜勤務地＞ 品川本社 ＜部門について＞ カーディアックリズムマネジメント事業部（CRM）は、徐脈、頻脈性の不整脈や心不全などの慢性疾患を対象とした植込み型デバイス（ペースメーカ、植込み型除細動器等）による治療と、原因不明の失神と潜因性脳梗塞患者の不整脈をモニタリングするデバイス（植込み型心電図モニタ）を提供しています。 また、遠隔モニタリングシステムによるデバイス管理や、アラート通知による患者管理を行なうことで、治療の質と安全性の向上をサポートします。 その中で我々カスタマーサポートは、テクニカルサポートデスク（TSD）・ペイシェントコールセンター（PCC）の２グループから構成されており、テクニカルサポートデスクは主にCRM製品に関する技術や機能面に関する問い合わせ対応をしており、患者さんの安全第一をモットーに活動しています。 ＜業務内容＞ CRMカスタマーサポート/テクニカルサポートデスクとして医療関係者（臨床工学技士、医師、看護師等）、代理店社員および当社営業部からの下記問合せ対応を電話、メール、画像通話を用いて行います CRMカスタマーサポート/テクニカルサポートデスクとして医療関係者（臨床工学技士、医師、看護師等）、代理店社員および当社営業部からの下記問合せ対応を電話、メール、画像通話を用いて行います ①遠隔モニタリングシステムの操作方法、閲覧方法のサポートや送信データの内容確認等 ②CRM製品の機能説明、心電図動作確認、電磁干渉等に関する問い合わせ対応等 ①を主業務としてサポートをいただきます ②はテクニカルサポートデスク内の別チームが主業務として担当しております ＜必須要件＞ 職務経験 社会人経験2年以上 電話応対を含む事務・営業・接客経験 スキル 基本的なPC操作（PowerPoint/Word/Excel/Outlook/Teams等） 行動特性 周囲と連携しながら、自ら考えて動ける方 新しい知識や経験を積極的に取り入れられる方 相手を尊重し、責任感を持って取り組める方 学歴 高卒以上 </
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, and mentor a fast-paced team of Solutions Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into the 1000+ integrations that Datadog works with Ensure successful onboarding of new Solutions Engineers Help triage Solutions Engineering queues and work with Product and Engineering on urgent matters Review and help prioritize Solutions Engineering escalations, and follow up with customers in Japan Dispatch customer requests throughout the day as part of a queue rotation schedule Oversee demo training and assist in demo certification Assist with incident response during outages/incidents, communicating with customers and providing our internal teams with info that we’re getting first-hand from those customers Build out documentation and knowledge base articles for a variety of technologies Who You Are: Passionate about people management and/or mentorship with previous experience leading a team Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach A tinkerer with some programming experience and a basic knowledge of Linux Fluent in written and spoken English and Japanese as this role will
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicのソリューションをお客様にお届けするSolutions Consultantを募集しています。テクニカルセールスに熱意を持つコンサルタントやプリセールスエンジニア、あるいはデベロッパーだけどお客様と話す機会が多いという方は大歓迎です。New Relicには技術的に優秀なエンジニアを優秀なSolutions Consultant に転向させた実績がありますので、セールス寄りの経験が浅く、このポジションへのフィットに心配な方でもご安心ください。オンボードのためのトレーニングも揃っています。 Solutions Consultantの主な業務は、New Relicの営業、Technial Account Manager、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的に活用頂くためのご提案や、素晴らしい機能をきちんと活用して頂くための技術的な支援することです。 当社のSolutions Consultantとして、さまざまな業界やシステムに対する技術的なサポートをすることで、お客様のビジネスニーズや市場動向を把握することができます。当社の持つSaaSソリューションの販売に関する豊富な知見や、セールスサイクルの全フェーズを理解するとともに、現場のセールスをサポートするSolutions Consultantを求めています。他のSolutions Consultantや製品チームと協力して、お客様のITインフラストラクチャやソフトウェアアーキテクチャを理解すると共に、お客様のビジネスニーズを解決するソリューションを作成し、New Relicのソリューションがリアルタイムでこうしたニーズにどのように対応しているかを確認していきます。 What you'll do お客様にNew Relicソリューションの価値が伝わるよう、New Relicコンサルティングの知識を提供する New Relicのソリューション、お客様の要件に関連した価値を明確に説明したカスタマープレゼンテーション作成や、説得力のある顧客向け概念実証デモを構築し提示する New Relicソリューションを広めるために、イベント登壇や技術資料の作成、トレーニングなどを提供する New RelicのSales、Solution Consultant、Technical Account Managerと商談機会について協働する 責任感が強く、大胆で、本格的であり、熱意があり、首尾一貫している、など企業としてのコアバリューの順守は不可欠です。 This role requires プロジェクトまたは営業活動などで顧客との対応経験があり、 Pre-sales Engineer、技術系Consultant/Architect、システム運用管理者、Software Developerなどで3年以上の経験があること 最新技術に興味があり、自ら手を動かしてキャッチアップしている 運用監視やシステム管理設計などのアプリケーション/インフラ運用に関わる知識や経験、興味を持っている AWS、Azure、Google Cloudなどのクラウドプラットフォームの経験 Slackやメールなどで海外メンバーと文章でやり取りできるレベルの英語の読み書き Bonus points if you have Java、PHP、.NET、Rub
MongoDB Pre-Sales Solutions Architects are technical business advisors who help customers design, justify, and adopt reliable, scalable systems using MongoDB’s data platform. They own the technical strategy across complex opportunities—from discovery and qualification through architecture, proof of value, executive alignment, and successful adoption—and connect technical decisions to measurable business outcomes. You’ll partner closely with Account Executives, Sales Leadership, Customer Success, Professional Services, and ecosystem partners to shape multi-threaded account strategies, build champions, de-risk complex architectures, and drive expansion. You’ll serve as a trusted advisor to developers, architects, operations leaders, and business executives, helping organizations modernize legacy systems, build AI-powered applications, and realize measurable value from MongoDB. . We are looking to speak to candidates who are based in Tokyo for our hybrid working model. As an ideal candidate, you will have: Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience designing with scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to lead architecture reviews for complex, multi-component applications and platforms, identifying risks, evaluating trade-offs, and providing clear guidance to modernize, optimize, and de-risk the solution Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to partner with Sales Leadership and Account Executives on multi-threaded account and territory strategies, prioritize oppor
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Cloud Support Engineer (CSE) Job Description Snowflake seeks a Senior Cloud Support Engineers who combine technical expertise, customer empathy, and an AI-first mindset . You'll leverage and refine AI tools to accelerate troubleshooting, improve knowledge bases, and reduce time to resolution—safely and responsibly. Experience in 24x7 technical support, escalation handling, on-call rotations, and incident management is ideal. Key Responsibilities: As a Senior Cloud Support Engineer , you manage customer cases and are accountable for accelerating their time-to-resolution, ensuring platform stability, and driving a world-class support experience. Operating as a full-stack technical support resource, this role blends deep hands-on troubleshooting with the customer empathy and communication skills of a trusted advisor. Customer Value and Incident Ownership Own the Customer Experience: Manage customer issues from initial triage through resolution and follow-up, ensuring clear communication and timely updates. Deliver Support Value with AI: Leverage AI assistants and diagnostics to accelerate triage and root-cause analysis while maintaining accuracy and safety standards. Outcome-Based Support: Focus on business impact, ensuring resolutions fix issues, reduce recurrence, and
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Localisation Engineer who can join our efforts in continuing to lead the industry in global localization and product translation in Tokyo, Japan. Responsibilities: Innovate localization strategy and lead complex technical projects across their entire lifecycle to continuously optimize processes. Design, build, and maintain a full-stack AI translation platform, including scalable web applications, backend services, and data pipelines. Integrate LLMs into core workflows to drive process automation, enhance content reuse, and support intelligent quality assurance. Establish comprehensive QA frameworks and provide ongoing technical support to ensure the robustness, reliability, and observability of localization pipelines. Manage vendor relationships, overseeing budget planning and ensuring high translation quality standards. Be excellent and think big in building the solution-based approach to offer the best localization at Snowflake. Required Qualifications: Minimum of a Bachelor's degree in Computer Science or related technical field or equivalent practical experience. Strong fundamental computer science skills. Knowledge of algorithms and data structures. 5+ years of experience in software development working with one or more of the following languages:
As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical briefings / presentations to potential clients Maintain accurate notes and feedback in CRM regarding customer input both wins and losses Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape Who You Are: Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc. Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role Role requires regular travel to client si
We are Datadog's in-house product experts. The Technical Solutions (TS) team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Field CTOs are part of the broader Product Solutions Architecture (PSA) organization, serving as technical multipliers and trusted advisors to our customers' most senior decision makers and key executive stakeholders. They align customer ambitions with Datadog’s technology roadmap, enabling digital transformation while driving sustained growth for both our customers and Datadog. As Datadog continues to scale, we are creating a Field CTO role to lead our GTM technical strategy for the entire Japan region - establishing thought leadership, building the long-term strategic case for Datadog, and expanding our footprint in the market. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: C-Level : Strategically guide CIO/CTO/CEO/CISO-level customer and prospect executives in rationalizing their adoption journey, investment and operationalizing of observability. GTM : Identifies industry specific trends and their impact and potential during Customers engagements, feeding the top-of-funnel for Product, GTM, BVA and Architecture teams. Co-create industry solutions via collaboration with Product SAs and Product Management. Leadership : Demonstrate Datadog's platform as well as thought leadership in Observability and Security, emphasizing our advanced solutions, industry best practices, and dedication to providing organizations with superior visibility and management of their at scale environments. Advisory : Be a trusted advisor to Sales leaders as well as customer and prospect executives on ROI, value realization and white-space analysis. Assist with opp
Field CTOはDatadogの社内プロダクトエキスパートとして、Technical Solutions（TS）チームを通じて、見込み顧客への提案活動および既存顧客の成功支援を行い、Datadogのグローバルな成長を支えています。 Field CTOは、Product Solutions Architecture（PSA）組織の一員として、技術的な知見をもとにお客様の経営層や意思決定者に対する信頼できるアドバイザーとして活動します。お客様のビジネス目標とDatadogのプロダクト戦略を結びつけ、デジタルトランスフォーメーションの推進と、双方にとっての持続的な成長の実現に貢献します。 Datadogのさらなる事業拡大に伴い、日本市場全体のGo-To-Market（GTM）における技術戦略をリードするField CTOポジションを新設します。本ポジションでは、業界におけるリーダーシップの確立（対外発信・エバンジェリズム）、中長期的な戦略的価値提案の推進、ならびに市場におけるプレゼンスの拡大を担っていただきます。 Datadogでは、オフィスカルチャーを大切にしています。オフィスで築かれる人間関係やコラボレーション、そしてそこから生まれる創造性に価値を置いています。当社はハイブリッドワーク体制を採用しており、Datadogの社員一人ひとりが自分に最適なワークライフバランスを実現できるようにしています。 What You’ll Do: C-Level: CIO／CTO／CEO／CISOレベルの顧客および見込み顧客のエグゼクティブに対し、戦略的なアドバイザーとして、オブザーバビリティの導入プロセス、投資判断、運用定着に至るまでを戦略的に支援する。 GTM: 顧客とのエンゲージメントを通じて、業界特有のトレンドやその影響・可能性を特定し、Product、GTM、BVA、Architectureチームに対してトップ・オブ・ファネル創出に貢献します。Product SAおよびProduct Managementと連携し、業界向けソリューションを共同で創出します。 Leadership: Datadogプラットフォームの価値を体現するとともに、オブザーバビリティおよびセキュリティ分野におけるソートリーダーシップを発揮します。高度なソリューション、業界のベストプラクティス、大規模環境における優れた可視性と管理を提供する当社の取り組みを強調します。 Advisory: ROI（投資対効果）、価値実現、ホワイトスペース分析に関して、Salesリーダーおよび顧客・見込み顧客のエグゼクティブにとって信頼できるアドバイザーとなります。専門とする業界領域において、個別顧客の案件戦略および導入戦略を支援します。 Collaboration: Product Solutions Architecture（PSA）、Sales、Sales Engineering、Marketingと連携し、実務担当者および経済的意思決定者を含む幅広いオーディエンスに対して、質の高い技術的支援を提供する。 Presentations: 戦略的顧客のニーズにDatadogがどのように応えるかを示すため、アーキテクチャおよびデザインに関するエンゲージメントを主導します。また、DatadogのExecutive Briefing Center（EBC）において、著名な顧客や見込み顧客とともに、全体アーキテクチャ、オブザーバビリティのベストプラクティス、業界トレンドに関するエグゼクティブ向けブリーフィングに参加します。 Hiring: Product Solutions ArchitectureおよびField CTOチームにおける優秀な人材の採用活動において、リーダーシップを支援します。 Who You Are 業界経験: エンタープライズアーキテクチャ、または大規模なアプリケーションアーキテクチャ分野で15年以上の豊富な経験を有し、実際のユースケースに基づいてアーキテクチャを設計・適用できる能力を持つこと。加えて、日本市場の顧客におけるオブザーバビリティ領域、クラウド、および技術変革に関する深い知見を有すること。 戦略的思考力: 多様な技術的およびビジネス上の課題に対して、長期的かつ創造的に思考できる能力。 ステークホルダーマネジメント: 大規模エンタープライズ組織において、VP以上およびCレベルの主要ステークホルダーと対話し、影響力を発揮してきた経験。 テクノロジスト: 高い技術力を備えたハンズオン型のリーダーとして、組織内のあらゆる階層と信頼関係を構築できる方。 プレゼンテーション能力: 多数の参加者を前にした顧客向けプレゼンテーションに優れ、複雑な技術的詳細の説明から、エグゼ
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